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60,000Customers worldwide

ATLASSIAN BY NUMBERS

The 2016 Atlassian Summit brought together over 3,200 attendees from 34 countries.

With 75 Summit breakout sessions, organized by 7 different tracks, there was plenty to take in, so we’re bringing together all of Atlassian’s product announcements in one place, alongside Atlassian’s key messages on the subjects of teamwork and collaboration.

15,000AUG Members

in 37+ countries

2,000+Add-ons in the

Atlassian Marketplace

20,000+Organizations using JIRA Service Desk

100 millionConfluence pages

The origins of JIRAAt the CEO Fireside Chat, Atlassian co-Founders and co-CEOs Scott Farquhar and Mike Cannon-Brookes offered some insight into how JIRA was born.

As they began to work together, they realized how difficult it could be to collaborate, even when it was just the two of them - a challenge that has grown as the Atlassian team has.

To work effectively and efficiently together, Farquhar and Cannon-Brookes realized that what they needed was the right software to help them work as a team.

This is where the Atlassian passion for teamwork originated, and was the motivation behind Atlassian’s first product: JIRA.

Latest release: 7.2.3

It’s the #1 software development tool used by agile teams, and Atlassian is continuously working to improve it even further. So what’s new in JIRA Software to help teams innovate and collaborate more efficiently?

Boards

Boards are fundamental to the way agile teams work and a great way to visualise the progress of a project. That visualisation will soon be clearer than ever.

JIRA Software cards have been redesigned, making organization even simpler. As your projects and ideas grow, so do the number of cards on your board – so Atlassian is introducing Kanban backlogs to improve the organisation of your agile boards.

With a specific space for backlog items, there’s more space on your board for the issues you’re currently working on. You lower the risk of ideas getting lost. The dedicated backlog becomes your area for planning, and it’s easier than ever to move issues between statuses.

Portfolio

A good plan is all about visibility and communication, but it can be difficult to keep a plan up to date and in sync with reality. By the time a plan is in place, some aspect of a project is likely to have already changed.

This is where Portfolio for JIRA comes in. Atlassian is introducing live plans: easy to set up and always up to date, reflecting changes in estimate and scope in real time. Where previously it would take up to 40 steps to create a roadmap to visualise the scope and work involved in a project, plans can now be done created in just 5 steps.

PRODUCT RELEASES

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JIRA Mobile

The latest release of JIRA mobile will bring users their most personal experience yet. Access tasks and boards, and drag and drop cards, all while on the go. Thanks to syncing across desktop and mobile apps, it’s easy to pick up where you left off.

Until now, the JIRA Software and Confluence mobile apps were only available for iPhones. At the Summit, Atlassian announced that JIRA Cloud is now also available to download on Android.

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Latest release: 4.10

5 million users are now using Bitbucket in the cloud. Both Atlassian Summit keynotes demonstrated why that number is so high.

Git Large File Support

Git Large File Support is one of Bitbucket’s most popular features, bringing the tool unique capabilities. Thanks to Git LFS, users can upload large files 3x faster than they’d otherwise be able to.

That jumps to 10x faster when uploading changes to a file, thanks to the way Git LFS breaks down the file and uploads only the changed parts.

This increase in speed has a huge impact on the productivity of teams and has proved to be a major time saver, supporting all file types, from graphics, videos, audio, documents and more.

Bitbucket Pipelines

Bitbucket Pipelines bring you modern build pipelines.

Previously, when building and shipping monolithic applications, teams would need hundreds of programmers to build one, single thing. This isn’t the case any longer: with new microservices, new programming languages, and a shift to the cloud, the structure of teams has changed. This means the way teams work has needed to change with it.

Configuration as code.

Bring together your code and your configurations. Bitbucket Pipelines is built using industry standard Docker containers, meaning it doesn’t matter what programming language you use. Featuring over 10,000 pre-built environments, it becomes easy to manage versions alongside code, and it makes it simple to get started from the command line.

Native to Bitbucket.

With Pipelines, you can see status of a build before starting work on it. That means no more working on code that’s already broken; it also ensures you don’t break the build for others before merging by seeing the status.

Infinite scale.

When you need to configure capacity ahead of time, it’s difficult to configure enough build capacity, and this leads to wasted time while teams wait. Pipelines is designed to solve this it will scale up instantly when developers need it, and scale down when they don’t.3 4

Latest release: 5.10.7

With every new release of Confluence, users can organize and navigate more easily than ever. New features like drag and drop organization in pages and spaces mean you’ll soon be able to navigate 3x faster than ever before!

Confluence is also bringing users more and more dynamic content. At the Summit, Atlassian announced that this will include live data, a range of file types, live links from JIRA Software, and the ability to edit Marketplace Add-ons directly from a Confluence page.

With the upcoming release of Confluence 6.0, users can look forward to a host of new features.

Concurrent editing

This long awaited feature allows teams to take their collaboration to the next level.

You can now see who else is editing the page, as well as their real time changes, with all of your layouts, macros and the other editing features you love still available.

Your changes and edits are now also automatically saved and synced – all you need to do is hit publish when the time is right.

Shared drafts

In contrast to the way Confluence previously created drafts, where if you edited a page but didn’t save it would create a personal draft, visible only to you, Confluence now creates a shared draft whenever anyone edits a page. All page editors will work on this same draft. The shared draft will exist until the page is published.

The move to shared drafts does mean that personal drafts will no longer be editable, but you can still access the content at Profile > Drafts. 6

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Copy page hierarchies

This is another popular feature request, bringing users the ability to copy a page and all of its child pages in one step.

This means it’s quick and simple to duplicate existing content, kick off new projects, take a snapshot of important pages, and much more. You can also choose the location you want to copy a page hierarchy to – no more manually moving copied pages to the right space. With options to modify page titles and control what’s included in new pages, organising your Confluence spaces has never been easier.

You can also delete a page and its child pages if you need to. Previously you would need to delete each page individually, so this is a handy feature for quick mass edits.

It’s ideal for cleaning up old content. Confluence will warn you of any incoming links, so you’ll even be able to tidy up links before you delete.

Confluence mobile

More good news for Android fans! As with JIRA Software, Confluence for Android is on its way.

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Introducing StatusPageStatusPage is Atlassian’s newest offering, and it works as the perfect complement to JIRA Service Desk.

With StatusPage, you can provide a single source of truth for customers, a place wherethey can access all the information they need about your current infrastructure status, past incidences, and anything that will impact customer experience.

StatusPage is always up even when your infrastructure is down, offering 99.995% uptime and 50x capacity.

Latest release: 3.2

Over 20,000 teams worldwide use JIRA Service Desk. What sets it apart? At the heart of JIRA Service Desk is the mission to provide an effortless experience. This is true when it comes to both customer service and when it comes to your IT teams as well.

On the customer experience side, JIRA Service Desk and Confluence work together to provide a self-service knowledge base. In fact, 45% of tickets are deflected when Confluence is added to JIRA Service Desk, with new features like custom notification templates with localisation and updates in local languages making customer content more personal and tailored than ever.

For the IT team, JIRA Service Desk is bringing more automation than ever. With Webhooks, REST APIs, UI extensions and more, IT teams can automate changes, actions, triaging and notifications, and it’s becoming simpler than ever to implement approval steps.

As well as all of the above, JIRA Service Desk is now officially ITIL certified when it comes to:

Service requests

Incident management

Problem management

Change management

Latest release: 4.28

HipChat is where your teams live. Now it’s also where they work.

This is why HipChat integrations are so important to teams. During the Summit keynote, Atlassian announced that there will be over 200 new integrations coming to HipChat – integrations for every kind of team.

Teams will be able to take action in JIRA Software, Confluence, Bitbucket and more, all without leaving the chatroom. You’ll be able to filter, share, poke teams, and get updates and alerts in one location, making sure you never miss any important information again.

HipChat also now provides group video and screen sharing for up to 20 team members, making it easier to collaborate than ever, no matter where you are.

Data Center OfferingsAtlassian’s Data Center offerings are for large scale, enterprise customers – the organisations relying on Atlassian applications to get everyday work done. Data Center offerings are all about high availability and performance at scale.

At the Summit, Atlassian discussed the future of its Data Center offerings. As well as the current JIRA Software, Bitbucket, Confluence and JIRA Service Desk Data Centers, enterprise organisations will soon be able to adopt HipChat Data Center as Atlassian continues to develop its products to meet the needs of the enterprise.

Data Center will also be offering greater deployment flexibility. Following the trend of organisations looking to third party cloud providers for flexibility and cost savings, Atlassian is now announcing native support for Amazon Web Services.

New Data Center features enterprise users can look forward to include:

Better authentication and control.

Secure single sign on across all of the Atlassian stack, as well as all other applications your teams use.

Performance Testing Toolkit.

Teams can now simulate organisations data and usage characteristics for detailed reports on how their applications will perform under pressure, helping them identify performance issues before impact users.

High availability.

You know that when your software is used globally, it means there’s no ideal upgrade window – except, of course, for the weekend. Well, Atlassian wants you to enjoy your weekends; teams will now be able to perform zero downtime upgrades. 9

COLLABORATION AND TEAMWORK

Atlassian HomeImagine a world where you don’t need hundreds of browser tabs, where you’re not marking emails are unread so you remember to pick back up where you left off… sound too good to be true? Well, this is what Atlassian will be bringing to teams with Atlassian Home.

Atlassian Home will allow users to navigate, search and create across all of their pages, spaces, projects and applications. It will save your most recently accessed spaces and projects in JIRA and Confluence, with more integrations on the way, and will even learn and adapt to suggest tasks you might want to work on next.

Atlassian Home is set to make it quicker and easier than ever for teams to collaborate across all of the Atlassian tools they rely on every day.

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Full time-owner

Balanced team

Shared understanding

Value & metrics

Proof of concept/decision making/customer centricity

One-pager

Managed dependencies

Velocity

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Atlassian Team PlaybookAll teams need to be part of the same visible, end to end service. A great team will have the right products and the right practices in place.

That’s no small feat, but it’s the key to effective teamwork.

This is why Atlassian is introducing Team Health Monitors and Team Plays, together making up Atlassian’s Team Playbook.

Team Health Monitors

Team Health Monitors are designed to identify the most common issues your teams face – and identify them before they cause real problems. These are desigend for Project Teams, Leadership Teams, and Service Teams.

Assess your team against eight attributes common amongst healthy, high-performing teams, and monitor your progress over time.

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Team Plays

The second aspect of the Team Playbook, Atlassian is introducing over 20 different “plays”: exercises and techniques developed to help fix common problems and assist teams in making a substantial amount of progress over a short period of time.

At the Summit, Team Playbooks were described as “one of the most impactful things Atlassian is doing”, and it’s proving transformative for teams.

The importance of teamsWith each new product release, Atlassian is proving its dedication to improving teamwork. Finishing his keynote speech, Scott Farquhar emphasised why this is so important to Atlassian: because great teamwork leads to incredible outcomes.

For real world examples of how the Atlassian products have transformed the way teams work, check out Clearvision’s case studies. We’ve worked with organizations across the globe to implement and configure the right tools, and to train their teams so they get the most out of the Atlassian stack.

Discover how Atlassian and Clearvision have helped companies like Tinder, Salmon, P&G and more transform their teams.

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ABOUT CLEARVISION

Clearvision is an Enterprise and Platinum Atlassian Expert, with offices in Southampton and London UK, Philadelphia, Dublin, and Bangalore. Since 2005 we have applied our expertise to support hundreds of leading enterprise organizations in manageing transformation in their IT and apply agile methodology in their teams. Our services include consultancy, technical implementation, training, and support packages for JIRA, Confluence, and the rest of the Atlassian stack.

We’re empowering teams to reach their full potential.

Visit www.clearvision-cm.com to learn more.

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www.clearvision-cm.com/contact

enquiries@clearvision-cm.com

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