7 key leadership learnings to help you to thrive on the challenges of change
DESCRIPTION
This is my September 2014 changing what's normal strategies and tactics newsletter. To subscribe and therefore be able to download my Changing What's Normal book please visit http://www.ianberry.biz/complimentary/ In addition to regular in-depth articles I provide slideshares, special reports/papers, video interviews and teaching videos for my readers.TRANSCRIPT
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© Ian Berry All rights reserved worldwide
7 key leadership learnings
to help you to THRIVEon the challenges
of changeMaverick Thinking - Changing What’s Normal - Better Business Results since 1991
www.ianberry.biz +61 418 807 898 [email protected]
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© Ian Berry All rights reserved worldwide
This September 2014 edition of my Changing What’s Normal strategies and tactics newsletter is in 7 sections.
At the end of each section are Possible ActionsYou can take.
When deciding on your actions think Quantum Leaps.
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]
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Common misconception: A "quantum leap" does not
mean a big jump, even though many people use it that way. In fact, it's an infinitesimally small change, but the key is that it's a direct jump from
to
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© Ian Berry All rights reserved worldwide
Here
There
Change championsare experts at
taking quantum leaps
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© Ian Berry All rights reserved worldwide
1. It’s not about You. Yet it is!2. Every human being is uniquely gifted. Enhancing people’s gifts is the number one role of leadership.3. Helping other people achieve what’s important to them is the simplest way to achieve what’s important to you.4. Solving society’s problems is the purpose of business.5. There’s two sides to every coin; finding the relationship harmony point between the two is what matters.6. Culture is King and change leadership is Queen.7. All great leaders are change champions.
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Leadership isthe art of inspiring people
to bring everything remarkablethat they are
to everything they do.
© Ian Berry All rights reserved worldwide
www.ianberry.biz
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Leadership faltersand usually badly
without management.
© Ian Berry All rights reserved worldwide
www.ianberry.biz
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Management isthe practice of making
it simple for peopleto bring everything remarkable
that they areto everything they do.
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www.ianberry.biz
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© Ian Berry All rights reserved worldwide
#1. It’s not about You. Yet it is!
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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The servant-leader is servant first… It begins with the natural
feeling that one wants to serve, to serve first. Then conscious choice
brings one to aspire to lead.
Robert Greenleaf in "The Servant as Leader", an essay that he first published in 1970.
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The concept of servant leadership was around long before Robert Greenleaf
The king [leader] shall consider as good, not what pleases himself but what pleases his subjects [followers]. The king [leader] is a
paid servant and enjoys the resources of the state together with the people.
Chanakya 4th century BCE
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A great paradox is at work.
To serve others we need a high degreeof self-awareness, otherwise we can be
blind in our awareness of others.
In my view self-awareness is the number 1 people/leadership skill. Awareness of others is number two.
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www.ianberry.biz
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The greatest competitive advantage in business and life is self-awareness.
Scott Belsky @scottbelsky
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Possible actions You can take
1. It’s OK to ask What’s in it for me? (WIIFM?)Servant leaders maintain a harmony between WIIFM and asking others What’s in me for you? Could You be more about others and less about You? What action will you take?
2. What can you do in the next month toa. Become more self-aware?b. Increase your awareness of others?
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
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#2. Every human being is uniquely gifted. Enhancing people’s gifts is the number one role of leadership.
© Ian Berry All rights reserved worldwide
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
Always remember that you are absolutely unique. Just like everyone else.Margaret Mead
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© Ian Berry All rights reserved worldwide
The number one role of leadership
is to enhance people’s gifts (talents),
your own, and those of the
people around you.
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]
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In this great book authors Bill Conaty and Ram Charan state:
Talent will be the big differentiator between companies that succeed and those that don’t. I couldn’t agree more.They also state:Talent masters understand the subtletiesthat differentiate people.andThe enlightened CEO recognizes that his top priority for the future is building and deploying the talent that will get it there.
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How enlightenedare You?
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Possible actions You can take
1. What are the key components of your talent leadership and management system?On the next slide are my thoughts.
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Possible actions You can take
2. Do you also have a system that is specifically about enhancing people’s gifts?Consider mine if you don’t. See next slide. My Enhancing Their Gifts System is matters to master about change in a box (or online) made bespoke through No BS Mentoring.
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
www.ianberry.biz/what-i-do/enhancing-gifts-system
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© Ian Berry All rights reserved worldwide
You can access my systemthrough joining my
Options begin for as small an investment of just $165.
Find out more atwww.enhancingtheirgifts.org/maverick-thinkers-studio-membership-options/
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Possible actions You can take
3. What tools do you use to help you to identify people’s gifts (talents), both your current employees, and when you are recruiting?
is the best tool I’ve come across. Contact mycolleague Mike Lowe to find out more atwww.discovertheother.com.au or call Mikeon +61 435493545
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Possible actions You can take
4. Read these two books by Ken RobinsonAll the exercises in Finding Your Element recommended
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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#3. Helping other people achieve what’s important to them is the simplest way to achieve what’s important to you.
© Ian Berry All rights reserved worldwide
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
Your employees don’t careabout your business goals.
Not relative to their own goals. Help your employees achieve
what’s important to them. Then they’ll help you
achieve your business goals.
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]
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Possible actions You can take
1. At least once a year ask your employees about their aspirations. Help them to document 90 day plans about how they will achieve their aspirations with your help.
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Such 90 day plans only need to be one side of an A4 sheet of paper. On the other side help your employees to document their piece of your strategy execution plan.If’d you like an example of what these 90 day plans look like email [email protected] and I will send you mine.
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© Ian Berry All rights reserved worldwide
Strategy islike a compass
Execution is like a
quilt map(every employee
must have their piece) www.ianberry.biz
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© Ian Berry All rights reserved worldwide
When you’re employees
have their pieceand they get that achieving theirown aspirations
is integral,significant liftsin performance
result.
www.ianberry.biz
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Providingyou become anexpert in having appreciation and
accountabilityconversations
with your employees,and they with each other,
every dayabout their 90 day plans
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© Ian Berry All rights reserved worldwide
Here’s the first of 45 such conversations that I teach my clients
Ask how’s things going?
+ responseAsk How does that make you feel? (silence)Respond Great, Brilliant or whatever is appropriateThen ask, Any other areas I can help you with? (silence)
- response
Ask What happened? (silence)Then Ask What do you need to do to get back on track? (silence) Then Ask Is there anything I can do to help you? (silence) Then Ask Anything else? (silence)
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© Ian Berry All rights reserved worldwide
Action 2.How could you and your people
do better at having such conversations?
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People don’t wantto be appraised,
they want to be appreciated.We need to end
everything to do with performance appraisals.
www.ianberry.biz
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Possible actions You can take
3. Before you hire a new employee or promote someone ask them about their personal aspirations and discuss how achieving them is a key part of their new role.
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
#4. Solving society’s problems is the purpose of business.
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
I am currently studying this book.
It provides a compelling argument
and gives great examples that
the premise is true.
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© Ian Berry All rights reserved worldwide
Some really innovative companies
have solved problems
we didn’t even know we had!
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© Ian Berry All rights reserved worldwide
The BIG questionsthough are:
what problemsare you solving?
and how are you making a difference in the communities
in which you’re operating?
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© Ian Berry All rights reserved worldwide
Possible actions You can take
1. When was the last time you surveyed your customers and asked them about their challenges/problems and followed up on their answers with solutions? Now is a good time!
2. At all the key transaction and interaction points your customers have with your business, how empowered are your employees to “fix things” on the spot?Not as much as they could be I suspect. Time to make changes.
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© Ian Berry All rights reserved worldwide
Please allow me to survey You
What challenges/problems are keeping you awake at night?
Please email your thoughts to [email protected] the subject line What’s keeping me awake at night.
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
#5. There’s two sides to every coin; finding the relationship harmony point between the
two is what matters.
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
AspirationsAppreciation Accountability
We’ve already looked at two sides of one coin and what keeps the two in harmony
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?Leadership Management
Possible actions. 1) What keeps leadership and management in harmony for you?
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© Ian Berry All rights reserved worldwide
Peoplefirst;
Systemssecond
Leadership Management
My answer would be
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© Ian Berry All rights reserved worldwide
?Personal Business
Possible actions. 2) What keeps personal life and business life in harmony for you?
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© Ian Berry All rights reserved worldwide
Personal Business
My answer would be
1. Self-awareness2. Family3. Friends
4. Business
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Possible actions You can take
3. What other opposites do you need to find the relationship harmony point between?
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
#6. Culture is King and change leadership is Queen.
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
Cultureis King.
Change leadershipis Queen.
Check out my June 2014 article about this atwww.ianberry.biz/complimentary/
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© Ian Berry All rights reserved worldwide
Strategy and executionare servants of cultureand change leadership
Strategic planning like change managementand people management are oxymorons!
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Culture is often described as “the way we do things around here”
In my article ‘Culture is King and Change Leadership is Queen’ I suggest 3 special ways to ensure culture is King. One of these ways is to invest time, energy and money every day in ensuring shared-view.
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Yours Ours Mine
The three worlds and the immense power
of shared view
Real leaders don’t compromise. They do co-promise
© Ian Berry 1990-2009
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© Ian Berry All rights reserved worldwide
Change Champions are brilliant at discovering and maintainingshare-view about
where you are (reality)where you're going (possibility)why you're going there (purpose)how you will get there (strategy)who will do what and when (execution)how you will know you’re on track(milestones and lead measures)how you will behave along the way (values)
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© Ian Berry All rights reserved worldwide
Possible actions You can take
In each of the critical areas of shared-view outlined on the previous slide, where are your gaps? What will you do to close your gaps?
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© Ian Berry All rights reserved worldwide
The more you have shared-view, the more what your employees are feeling, saying and doing when you’re not there, will be
what you want and need.
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
#7. All great leaders are change champions.
7 key leadership learnings
to help you to THRIVEon the challenges
of change
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© Ian Berry All rights reserved worldwide
Regardless of yourproduct/service
you’re in thechange business
www.ianberry.biz
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© Ian Berry All rights reserved worldwide
Mastering how you respond to and create change
= Success in your business
www.ianberry.biz
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© Ian Berry All rights reserved worldwide
To thriveYou need
change championseverywhere
in your business
www.ianberry.biz
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© Ian Berry All rights reserved worldwide
My clients are the 1 in 100 who believe that
All change ispersonal first.
Relationship changeis second.
Organisational change isa distant third.
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© Ian Berry All rights reserved worldwide
The 99 when they talk about changewhat they really mean iseveryone else changing
and not them.
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© Ian Berry All rights reserved worldwide
The Law ofthe Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
ChangeYourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change YourRelationships
Contact
Connection
Common-ground
Commitment
Continuity
Change YourOrganisation
Maverick thinking
Gift enhancement
Shared-view
Quilt conversations
Better results
You can watch a 5 minute summary video about the above at www.ianberry.biz
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© Ian Berry All rights reserved worldwide
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]
Change Champions play 8 roles remarkably well
Maverick ThinkerMaestro of gift/talent enhancement
Mentor for the Motivated/ Disrupter for the demotivated
Magnifier of MagnificenceConnoisseur of Candor
StoryTeller of SignificanceExemplar of Execution
Disruptive influence for good
How well are Youplaying these roles?
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A keycharacter trait of
change championsis thinking like
mavericks.
© Ian Berry All rights reserved worldwide
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Mavericks - rebels, radicals, dissenters, disrupters, heretics, non-conformists, contrarians,
the label doesn’t matter,think differently.
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
Here
There
Maverick thinkingwill lead you to
your best quantum leaps.
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© Ian Berry All rights reserved worldwide
Maestro of gift/talent enhancement
mastery of seeing people as they can be rather than as they are and helping them bring their best to their work.
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© Ian Berry All rights reserved worldwide
Mentor for the motivatedand Disrupter for the demotivated
continually preventing and removing barriers in the way of optimum performance and letting people loose within agreed boundaries.
mastery of accountability conversations.
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© Ian Berry All rights reserved worldwide
Magnifier of magnificence
Continually catching people doing things right and doing the right thing.
Mastery of appreciation conversations.
Co-creating a culture where people feel valued, fulfilled, and loved.
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© Ian Berry All rights reserved worldwide
Connoisseur of Candor
Saying what you mean;Meaning what you say;Speaking up - Speaking out; Being vulnerable by naming elephants in the room.
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© Ian Berry All rights reserved worldwide
Storyteller of Significance
Inspirational sharing of stories other people feel themselves in about what is and what could be and how to go there.
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© Ian Berry All rights reserved worldwide
Exemplar of Execution
Knowing and owning your piece of the quilt map and achieving it.
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© Ian Berry All rights reserved worldwide
Disruptive influence for good
Being willing and able to disrupt the status quo when same is no longer serving and change what’s normal,for the good of people and our planet.
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© Ian Berry All rights reserved worldwide
Possible actions You can take
From what you feel and know complete the diagnostic on the next slide and decide on actions you can take to move to remarkable.
You are most welcome to contact me for a complimentary 1:1 conversation.
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© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
Coming soon
Join the conversation atwww.ianberry.biz/change-champions
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Do Your Work
© Ian Berry All rights reserved worldwide
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© Ian Berry All rights reserved worldwide
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]
Pioneer in 5 transformational change leadership and management tools
Strategy in a sentence
Execution on a page - personal and business
Shared-view Candid conversations
+ expert in linking living values, delivering value, feeling valued.
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© Ian Berry All rights reserved worldwide
simplify strategy so that
everyone gets it
co-createa culture of
candor and trust
enableappreciation and
accountability conversations
to be integral to daily work
ensure your strategy
gets executed
develop behavioursthat mean
your values become virtues
These 5transformational
change leadership and management tools make it
simple to
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Maverick Thinking - Changing What’s Normal - Better Business Results since 1991
© Ian Berry All rights reserved worldwide
www.enhancingtheirgifts.org Click on Joining Options