a great place to work
TRANSCRIPT
CultureEvery human interaction forms culture
Why is Eric talking about culture?
10 Schools
Worked in 11 CountriesIn 24 Cities
Worked for 50 Organisations
Non Profit For Profit ElectedGovernment
Merged 7 Councils, £1.1 Billion, 21,000 Staff
Led 400 staff , £70 million
Led 24 teams
Where can you make a difference?
Be Kind
Being right is not enough
You are accountable for how the other person feels
Feedback is hard to hear
Permission
Ask them to explain
Understand before you judge
What if they think I am dumb?
The killer of radical innovation
And effective risk management
What about the quiet people?
How people respond to failure
Reflection is the most powerful way to learn
Control vs Influence
Aggressive learning
Science and Experience
Onboard with an eye towards friendship
Empower your team to find mutual passions
Abolish They
The lonelier an employee The poor the performance
Every idea starts fragile
The value of diversity of thought
SUN vs RAIN
People are classed as friend or foe, quickly, with foe as the default in the
absence of positive cues
You can discover more about a person in an hour of play
than in a year of conversationPlato
..a culture of honest, constructive and engaged feedback..
Ego impedes learning.. With success, it can blind us to our faults.. In failure it
magnifies each blow..
The safer and more valued people feel, the more resilient they are in the face of
high demand and uncertainty
True failure is when you failed to ask for help
Reward Collaboration
In Conclusion
“We are all pebbles. We can grow to be rocks, through our actions and behaviours.
Each of us when thrown into a pond create ripples. The stronger the ripples the stronger the impact.
Too much and we destroy. Too little and we have no effect.”
1. Who knows how to give you feedback?
2. Who knows what non work interest you have
3. How do you learn?
4. Who do you call ‘They Or Them?’
5. Who are the quietest people in the room and why?
6. How do you manage your Ego?
7. How do you reflect?
Everyone one of you are responsible for the culture that you exist in
There are no innocent bystanders
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