hooduku sugar crm

Partner to deliver IT services

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Enidine

We strive for our client’s success

Experience & ExpertiseInnovation driven business solutions!

Techno Functional expertise with domain experience Industry domain experience Deliver more for less SLA driven solutions

Global footprint – local presence

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oYour search for IT Partner ends with us!

Hooduku Who?

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Professional Services

Staff AugmentationProject Based

Global DeliveryOnsite-offshore

model

Global Shore – IT Services Delivery

Enables its customers to leverage varied locations across the globe that provide optimized value for every component of delivery

The model is customized for every project and objective such as project cost, criticality and level of expertise are determined in advance

Application Management Services: range from custom development and web based apps to app maintenance and support services

Remote Application Testing services: uses state of the art testing tools and techniques to shorten the testing time frame for your applications

Global Shore – IT Services DeliveryApplication Migration services: Convert, enhance and/or replace ineffective/unproductive apps with new technologies and current software development strategies

Package Manage Services: Cover consultation, customization, implementation, upgrades, and support for ERP and CRM solutions

Content Management Services: Include Knowledge Management Services, Business Intelligence and Data Warehousing based solutions

Business Process Outsourcing: for helpdesk and customer transaction processing

Hooduku – Service Methodology

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PMO

SugarCRM's award-winning applications offer a single system of truth for managing customer interactions across different lines of business.

SugarCRM Features

Sugar drives sales performance by allowing sales team to :

o Track and share contacts and opportunitieso Manage and upsell into existing accountso Monitor performance through dashboardso Forecast revenueo Manage quotes and contractso Work offline through mobile solutions ando Collaborate through

integration with Microsoft Outlook and other groupware applications.

SugarCRM Functions

o Access SugarCRM on iPhone, Blackberry and Android

o Sugar for mobile delivers a seamless user experience where users can access contacts, opportunities, accounts and appointments while logging calls and updating other important information about customer accounts

Mobile Friendly

Dashboards

BPASS – On SugarCRM

Enrollment UI

Third partySOA

Improved savings in maintenance by 400% or more over long term.

Streamlined Customer Enrollment – Call center solution

Improved productivity with increased enrollments by 200% in the first week.

Cost effective solution delivered under $50K

Change in status will trigger credit check

Check credit and notify result. Change

Status

Calculate pricing and notify. Change Status

Customer service Credit Check Pricing

Customized Sugar to fit how your opportunity management process works, including sales methodologies, account details, and opportunity handling.

Sample scenario – Opportunity management for one of our energy client

Process Automation

DemosPart 1http://www.youtube.com/watch?v=nHD-gmim82U

Part 2http://www.youtube.com/watch?v=ePzMPeEjaCQ

Part 3http://www.youtube.com/watch?v=MHu6uUhnWsI

Part 4http://www.youtube.com/watch?v=YW3J4x2dFy8

Part 5http://www.youtube.com/watch?v=6V-vgmGJs54

Part 6http://www.youtube.com/watch?v=Q54W1HTwuL0

o Sales, Marketing, Service and Collaborationo Lead, Opportunity and Account

Management o Campaign Management, Email

Marketing o Case Management and Incident

Tracking o Plug-ins for Microsoft Office, Excel and

Word o Advanced Dashboards

o Advanced Featureso Reporting o Sales Forecasting o Quotes o Product Catalog o Contracts o Mobile

o Administrationo Workflow o Access Controls o Field-Level Security o Data Quality Controls

o Plus Enterprise-Class Functionality and Supporto Customer Self-Service Portal o Advanced SQL reporting o Offline Client Synchronization o MySQL, Oracle 9i and 10g

database compatibility o Unlimited Online and Email

Support

Recap

SugarCRM-HoodukuValue Prop for energy companies

o Deliver a enterprise class CRM solution for energy services under $60K.

o Pre-packaged SugarCRM modules integrating third party SOA, Broker services and energy trading platforms.

o Integrate – SocialMedia, Corp. website and SugarCRM – out of the box.

o Costs less to engage HOODUKU!

Your success is our priority &responsibility With a proactive approach and competitive research we not only develop

solutions that works but we also deliver cost-effective and robust solutions that address and predict your business challenges - now and in the future

we offer years of experience specifically in this field, providing our clients with the following advantages:

1. Deep knowledge of the industry: we are familiar with the processes, technology, common challenges and competition

2. Broad spectrum of development capabilities: from low-level applications and open source configurations to distributed multi-tenant cloud applications

3. Increased reliability and performance that comes from rigorous stress testing that we apply to all our deliverables

Benefits

o Our Team: We employ only top notch professionals with good education, experience and work ethic for proactively solving the most critical challenges

o Competitive Pricing: We offer high quality work at competitive prices. We have software development centers in Houston Texas, Ontario Canada and Bangalore India, where the cost of development is significantly lower than other parts of US and UK, and is even more competitive than our competitors from IT industry

o Communication, Collaboration & Co-ordination: We ensure that communication is seamless at all stages by keeping our clients up to date on the progress with daily or weekly reporting and providing easy ways to get in touch with us via phone, email or Skype. In addition, we offer flexible and agile development models allowing our clients to stay on top of the project and change direction easily should the business requirements change

We are passionate about what we do!

Benefits

Hooduku – Partial Clientele..

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United States

Hooduku, Inc.Suite #450505 N Sam Houston Pkwy Houston, TX 77060Phone: +1 (888) 262-8389Email: info@hooduku.com

India

Hooduku IT Solutions Pvt. Ltd.#999, 9thMain, HSR Layout, Sector-7Bangalore – 560102, KarnatakaPhone: +91 (80) 2572-9959Web: http://www.hooduku.com , http://www.hooduku.co.in

Hooduku - Contacts…

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Canada

Hooduku Canada315-282 Kingswood DrKitchener, Ontario CANADAPhone: 519 781 9400Web: http://www.hooduku.ca

Q & A

Thank You

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