lezing social business mindset voor online thursday jacqueline fackeldey fackeldeyfinds_19062014
Post on 09-May-2015
324 Views
Preview:
DESCRIPTION
TRANSCRIPT
jacqueline fackeldeycustomer experience expert
the social media business mindsetjacqueline fackeldey@online thursday
19 juni 2014
jacqueline fackeldeycustomer experience expert
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
social business?jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
social business?
jacqueline@fackeldeyfinds.com
'A social business is an organization designed consciously around sociality and social tools, as a response to a changed world and the emergence of the social web.' Stowe Boyd
jacqueline fackeldeycustomer experience expert
social business?
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
...dit is alweer 7 jaar geleden
jacqueline fackeldeycustomer experience expert
maar nu kunnen we er echt niet langer omheen
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
de organisatie van de toekomst
jacqueline fackeldeycustomer experience expert
is steeds minder een
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
business wordt social business
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
de digitalisering trekt zich niks aan van muren
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
maar social media = social business
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
net zomin als crm = klantgericht ondernemen
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
lang niet elke organisatie begrijpt dat al
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
daar staat zogenaamd de klant centraal jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
maar wat echt centraal staat weten we allemaaljacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
daarom heeft elke vervoerder zijn eigen paal
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
kijk ook naar de grote social media merken zelf
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
die klanten opsluiten in hun ‘walled gardens’jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
kortom, er is werk aan de winkel!
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
met name op dit niveau
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
they talk, but don’t walk
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
word je een social business en wat heb je ervoor nodig?
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
lefjacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
hartjacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
boerenverstandjacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
ziel en zaligheidjacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
focus = human being not human buying jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
is social business
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
wacht dan niet langer en begin er meteen mee!
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
we worden er allemaal beter van
jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
met dank aan: space invader | van abbe museum | jacqueline@fackeldeyfinds.com
jacqueline fackeldeycustomer experience expert
jacqueline@fackeldeyfinds.com | www.fackeldeyfinds.com | + 31 (0)6 146 77 496 | twitter: @fackeldeyfinds | slideshare: fackeldeyfinds |google+: jacqueline fackeldey | delicious: macjfan | pinterest: fackeldeyfinds
Klantropologie, Groot denken, klein doenUitgeverij Scriptum, EAN: 9789055948789o.a. verkrijgbaar via managementboek.nl
top related