managers and agile - do's and dont's

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Managers and Agile: Do’s and Dont's

Pierluigi Pugliese

http://www.agilereloaded.it

@agilereloaded

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Managers and Agile…

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“Problem”: Command and Control

Drilling down…

• Pressure “from above” • Lack of Systemic View • Fears

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• Personal attitude • Wrong role models • Country+company

culture

Pressure “from above”

5Agile Team Other Teams

IT Manager

Manager

VP Division

Manager

Manager

CEO

Shareholders

Customer

Manager

Customer

StaffCustomer

Support

Organisational Agility

Stress Line

Mount

CorporateDates!

Plans!

Revenue forecasts!

Dates!

Deliverables!

Emergent processes

Agile Values

Pressure “from above”: ideas

• Right sponsors • Recognise old roles • Establish the need for the new • Protect parts of the new organisation • Training & coaching

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Lack of Systemic View

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Related ideas…• Peter Senge:

Systems Thinking • Eliyahu Goldratt:

Optimise Revenues and Costs together

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Lack of Systemic View: ideas

• Remove silos • Promote Communities of Practice • Internal Open Spaces • Global metrics

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Fears

• Career • Job safety • Recognition • Financial • Social pressure • [+Stress] • [+Mobbing] !

1. Company intern 2. Company-private

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Fears: ideas

• Coaching, coaching, coaching (business) • Sensemaking • Less important: logical reasoning • Least important: training

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Personal attitude

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There is no management “school”!

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Who is your role model?

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Personal attitude: ideas

• Access to/hire role models • Business coaching (1-1) • Management team building/coaching • Leadership training/development

programs

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Country culture

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0

20

40

60

80

United

States

United

Kingdom

German

y

Finlan

dIta

lyChin

a

Example: Gert Hofstede - Power distance index

Country culture: ideas

• Use agile values, compromise on form! • Drive the culture change, not follow it!

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Company culture

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Company culture: ideas

• Process work / Agile coaching • Team building • Team coaching (incl. management) • Post-heroic leadership styles • Management development/training/

coaching

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Heroic Leadership

Leader as Hero

Not a hero, but a servant

Leader as Servant

R. Greenleaf, 1972

Host Leadership

McKergow, Bailey - “Host - Six new Roles of Engagement”, 2014

!!!!

• Pressure “from above” • Lack of Systemic View • Fears • Personal attitude • Wrong role models • Country+company culture

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Questions?

Now or per email pierluigi [dot] pugliese: [at] agilereloaded [dot] it

Pierluigi Pugliese

http://www.agilereloaded.it

@agilereloaded