nonverbal communication

NONVERBAL COMMUNICATION

The Potent Hidden LanguageGroup III – COMM 3

“Those of us who keep our eyes open can read volumes into what we see going on around us.”

– Edward T. Hall

Nonverbal Communication

What is NONVERBAL COMMUNICATION?

Nonverbal communication is the transfer of meaningful information from one person to another by means other than written or spoken language.

– Vaughan & Hogg

1. Sign Language2. Action Language3. Object Language

Categories of Nonverbal Communication

Knapp’s Classification1. Body motion or kinesics2. Physical characteristics3. Touching behaviors or haptics4. Paralanguage

Dimensions of Nonverbal Communication

Knapp’s Classification5. Proxemics6. Artifacts7. Environmental factors

Dimensions of Nonverbal Communication

Joseph de Vito’s Classification1. Body communication

a. gestural communicationb. facial communicationc. eye communicationd. touch communication

Dimensions of Nonverbal Communication

Joseph de Vito’s Classification2. Space communication

a. proxemicsb. territorialityc. aesthetics and colors

Dimensions of Nonverbal Communication

Joseph de Vito’s Classification3. Space, paralanguage, temporal

communicationa. spaceb. paralanguagec. time

Dimensions of Nonverbal Communication

Principles of Nonverbal Messages

Principles of Nonverbal Messages

1. Nonverbal communication, like verbal communication, is contextual.

2. Nonverbal behaviors are wholes and not parts or segments.

3. Nonverbal behaviors always communicate.

Principles of Nonverbal Messages

4. Nonverbal communication follows certain rules.

5. Nonverbal communication is motivated.

6. Nonverbal behavior is more credible than verbal behavior.

Total impact = .07 verbal + .38 vocal + .55 facial

Principles of Nonverbal Messages

7. Nonverbal communication often refers to other communications.

Joseph de Vito’s Universals of Nonverbal Messages

Nonverbal UniversalContextual; Packaged

CommunicativeRule-governed

Motivated ; CredibleMetacommunicational

Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior

(moving or dynamic)a. Emblems

Sign languageb. Illustrators

Acts that accompany speech

Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior

(moving or dynamic)c. Affect Displaysd. Regulatorse. Adaptors

Categories of Nonverbal Communication2. Physical Characteristics (non-

moving or static) Physique, attractiveness, odor,

weight, hair, skin tone3. Touching Behavior (Haptics) Stroking, patting, hitting,

greetings and farewell, kissing, hugging

Categories of Nonverbal Communication4. Paralanguage

a. Voice Qualities Pitch range, control, tempo

b. Vocalizations Vocal characterizers• Laughing, crying, sighing

Categories of Nonverbal Communication4. Paralanguage

b. Vocalizations Vocal qualifiers• Intensity, pitch height,

extent Vocal segregates• Uh-huh, um

Categories of Nonverbal Communication5. Proxemics

Spatial Relationship of interactants

a. Public distanceb. Social distancec. Personal distanced. Intimate distance

Categories of Nonverbal Communication6. Artifacts

Objects in contact with the interactants

7. Environmental FactorsElements in the surroundingsSmell, lighting, noise, decorations

Functions of Nonverbal Communication

1. Repeating2. Contradicting/Conflicting3. Substituting4. Complementing5. Accenting/Moderating6. Regulating

Functions of Nonverbal Communication1. Repeating

Repeating consists of using gestures to strengthen a verbal message, such as pointing to the object of discussion.

2. Contradicting/ConflictingVerbal and nonverbal

messages within the same interaction can sometimes send opposing or conflicting messages.

Functions of Nonverbal Communication3. Substituting

Nonverbal behavior is sometimes used as the sole channel for communication of a message.

4. ComplementingAccurate interpretation of

messages is made easier when nonverbal and verbal communication accompany each other.

Functions of Nonverbal Communication5. Accenting/Moderating

Nonverbal signals are used to alter the interpretation of verbal messages.

6. Regulating Nonverbal behavior also

controls our conversations.

BibliographyBulan, Dr. C. T., & de Leon, I. C.

(0). Nonverbal Communication: The Potent Hidden Language. Comm. 3 Practical Speech Fundamentals (pp. 101-112). Diliman, Q.C.: Department of Speech Communication and Theatre Arts.