people over process (agile & beyond)

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@MichaelSahota

People ————— Process

@MichaelSahota

Agile is about People

Where Does Agile Come from?

Let’s Look at the Source.

Credit:(h*p://www.krivitsky.com/2011/10/offshore:outsourcing:and:agile.htmlAlex(Krivitsky

Individuals and interactions over processes and tools

Individuals and interactions over

processes and tools

Individuals and interactions

processes and tools

Individuals and interactions

processes and tools

People

People

Process

People

Process

People

Process

People

We ValuePeople.

http://wholeheartedmanifesto.org/

Sounds nice.

But does this work in the real world?

Semco: 20% annual growth for the last 3 decades. Video: https://www.youtube.com/watch?v=USC1RE8jE50

“The purpose of work is not to make money.”

- Ricardo Semler

“The purpose of work is to make the workers, whether working

stiffs or top executives, feel good about life.”

- Ricardo Semler

What Does Your Organization Value?

Process People

@MichaelSahota

Losing Sight of People = Failure

Sources:(MulEple(Workshops(with(100’s(of(parEcipants;(Version(One(Survey(h*p://agilitrix.com/2012/08/agile:2012:workshop:results/((

Copyright VersionOne 2013

It’s Not Working for People

Weaponizing Agile: The Whip

Weaponizing Agile: The Shield

http://agilitrix.com/2014/06/stop-using-agile-as-a-whip-and-shield/

for Agile?

What is the

Whole Product?

Agile Mindset

http://www.flickr.com/photos/tza/3214197147

Doing Agile

Being Agile

Agile Practices

VALUE PEOPLE

Culture is Key

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WholeAgile

Culture!Culture!

Culture!

Where are you going?

@MichaelSahota

Value People

Trust Level

1 10

TRUST NO ONE

Safety Level

1 10

FEAR

Openness Level

1 10

Connection Level1 10

FEAR

ALONE

Can we measure this?

TIP: Use 12 Scientifically Proven Questions to Measure Engagement

Q: At work, do my opinions seem to count?

Q: Does my supervisor, or someone at work, seem to

care about me as a person?

How may we experience disengagement?

Cycle of Disengagement

FEAR

ALONE

TRUST NO ONE

How do we value people to get engagement?

SAFETY

TRUST

Authentic Connection

Vulnerability

“When we see vulnerability in others we call it courage, but when we see it in ourselves

we call it weakness.”

- Brene Brown

Brene Brown

Engagement Cycle (VAST)

Engagement Cycle (VAST)

What can you do to increase engagement with VAST?

Engagement Cycle (VAST)

@MichaelSahota

People-Friendly Organizations

Power & Leadership

1 10

FEARCentralized Distributed

Information Access

1 10

Restricted Transparent

Planning & Control

1 10

FEARPredict & Control Emergent

Performance & Compensation

1 10

FEARFEARCentralized Distributed

One way to think about culture is...

“How we do things around here to succeed”

To fully Engage People

… you need to

change Your

Organizational System

Consciousness & Trust

FEAR

Engagement & Outcomes

Where is your organization now?

Where may your organization go to succeed?

@MichaelSahota

People-Centric Change

“Most well-intentioned change programs

decrease engagement.”

How do we engage people in change?

Why: A Quality ProductWhy: Collaboration

Why Do We Want Agile?

Workshop: http://agilitrix.com/2014/06/agile-is-not-the-goal-workshop/

David Hussman

COMPASSION

Thich Nhat Hanh

FEAR

ALONE

TRUST NO ONE

Cycle of Disengagement

Engagement Cycle (VAST)

Voice of the System

Leaders go First

Let Go of Outcome

Let Go of Control

http://agilitrix.com/2014/09/letting-go-of-agile-culture/

Organic Spread of Ideas

Freedom to Choose

“Inviting people to personal transformation is key to the transformation of the whole

organisation.”

- Olaf Lewitz

How Might We Engage People

Inspire(Co:create((Set(Context(&(Outcomes(Request(Experiments(Beg((Treat(like(volunteers)(

Value All The People

Let’s Travel Together

@MichaelSahota

Closing

Do you….

Feel stuck in an Agile Transformation?

Dream of a better place for your people to work?

Want to love what you do?

The Expert in Agile Culture

to

Help You Grow Your Organization

Call me.

If you want …

“We thought we were hiring Michael to teach our staff how to 'do agile' but he taught us so much more than that.

We started with an intense but stunningly effective Temenos session for the management team that was crucial to building the trust and connection we

needed to truly function as a team.

He facilitated a series of organizational development workshops that helped us understand and build towards a cultural and organizational context where

agility can thrive and be sustained.

Using a dynamic and highly engaging 'teach by modeling' style throughout, Michael helped us examine our team's values, mission and ambitions, adjust

our structure and move us towards an empowered model of decision-making.

When we finally rolled out Scrum and Kanban training, we were well positioned to support successful adoption.

Michael is a master facilitator who applied expertise, experience, compassion and courage to navigate complex problems with us and put us on the

path to transformation.”

- Soo Kim, Senior Director, Digital Operations, CBC

More About Michael~20 years IT

13 years Agile

STRATEGIC PLAY®

!!

Contact Michael

Michael(Sahota(Phone:(416.999.3297((Email:(michael.sahota@agilitrix.com((Sign(up(for(my(newsle*er(at:(h*p://agilitrix.com

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