the future of the call center outsourcing industry (infographic)

Post on 13-Sep-2014

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We’ve put together an Infograph to show the future of contact center industry for the global enterprise, and why many companies, although a minority, still prefer to outsource their customer support. View the details of the infograph here: http://goo.gl/vo5HX0

TRANSCRIPT

THE FUTURE OFCONTACT CENTER

OUTSOURCING

Outsourcing by the Numbers

2

Global Contact Center Outsourcing

3

High Customer Satisfaction

4

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