toronto best places to work roadshow | ceridian

CERIDIAN HCMA CULTURE OF ENGAGEMENT

DAVID OSSIP

CHAIRMAN & CEO

© Ceridian HCM, Inc. All Rights Reserved.

© Ceridian HCM, Inc. All Rights Reserved.

Ceridian is a leading provider of

cloud-based HCM Technology:

• HR, Payroll, Tax & Benefits

• Workforce Management

• Recruiting & Onboarding

• Performance Management

• Document Management

• Workforce Analytics

© Ceridian HCM, Inc. All Rights Reserved.

Ceridian is recognized as a very engaged workplace

Ceridian Rating on Glassdoor

© Ceridian HCM, Inc. All Rights Reserved.

In 2013, our culture was quite different …

© Ceridian HCM, Inc. All Rights Reserved.

We made Employee Engagement our top priority

CUSTOMER

EXPERIENCE

PRODUCT

EXCELLENCE

EMPLOYEE

ENGAGEMENT

21 3

© Ceridian HCM, Inc. All Rights Reserved.

Dayforce Unit Sales

High engagement resulted in real success

© Ceridian HCM, Inc. All Rights Reserved.

HOW WE DID ITLESSONS FROM CERIDIAN’S ENGAGEMENT JOURNEY

© Ceridian HCM, Inc. All Rights Reserved.

1 Encourage open communication

2 Conduct regular employee engagement surveys

3 Align values with your brand promise

4 Measure adoption of company values

5 Build better teams with communication & trust

6 Manage your employer brand

7 Make the workplace a fun place to be

8 Contribute to the communities you work in© Ceridian HCM, Inc. All Rights Reserved.

• Regular town hall meetings

• Management accessibility

• Focus groups

• Leadership summit & team off-sites

• Let’s Talk - david@ceridian.com

1

Encourage open

communication

© Ceridian HCM, Inc. All Rights Reserved.

• Formal survey program

• Communicate the good and the bad

• Discover triggers of engagement and disengagement

• Identify and develop programs for top employee opportunities

• Report progress for each program

• Repeat 2x / year

2

Conduct regular

employee engagement

surveys

© Ceridian HCM, Inc. All Rights Reserved.

© Ceridian HCM, Inc. All Rights Reserved.

COMPENSATION

Job profiling and compensation analysis

with adjustments as required

DIRECT MANAGER

Remove poor performing managers and

provide manager training to the right people

WORK/LIFE BALANCE

Provide a flexible work environment with self-

directed policies – Work@Home, PTO, etc.

ONBOARDING

Focus on the 30-day pre to 90-day

post experience for new employees

TRAINING

Learning and development for job skills,

leadership, professional advancement

CAREER PATHING

Rotational programs, CareerT@lks, career

counseling & mentorships, and internal postings

© Ceridian HCM, Inc. All Rights Reserved.

Fully Engaged Engaged Under Engaged Disengaged

2013 2014 2015

Employee engagement is increasing every year

© Ceridian HCM, Inc. All Rights Reserved.

…and Ceridian is a great place to work!

87% I am able to take time off from work when necessary

87% I can be myself around here

84% People here are given a lot of responsibility

83% I feel good about the way we contribute to the community

83% People care about each other here

© Ceridian HCM, Inc. All Rights Reserved.

3

Align values with your

brand promise

© Ceridian HCM, Inc. All Rights Reserved.

Ceridian CX Day• Meet customers

• Build empathy

• Understand a “day in the life”

Focus on Values• Define & promote values

• Provide leaders with training

• Incorporate values into management

© Ceridian HCM, Inc. All Rights Reserved.

• Validate understanding of brand and values

• Understand communication & roll-out effectiveness

• Capture employee sentiments

• Identify cultural pressures and conflicts

• Learn how to recognize and reinforce adoption

4

Measure adoption of

company values

© Ceridian HCM, Inc. All Rights Reserved.

5

Build better teams with

communication & trust

• Employee onboarding

• Recruiting

• Performance Management

• Engagement Check-Ins

• Personalized Feedback Delivery© Ceridian HCM, Inc. All Rights Reserved.

Relatability - build

trust through better

communication

Team Relatability and communication styles show how to interact

© Ceridian HCM, Inc. All Rights Reserved.

Daily check-ins communicate engagement levels

© Ceridian HCM, Inc. All Rights Reserved.

Relatability - build

trust through better

communication

Personalized coaching teaches how to motivate

© Ceridian HCM, Inc. All Rights Reserved.

• Used in vendor assessments

• Important and honest culture feedback

• Requires active management

• Personalized Feedback Delivery

• Helps to recruit top talent that will resonate with culture

6

Manage your

employer brand

© Ceridian HCM, Inc. All Rights Reserved.

Fun@Work

(new logo coming)

7

Make the workplace a

fun place to be

© Ceridian HCM, Inc. All Rights Reserved.

8

Contribute to

the communities

you work in

© Ceridian HCM, Inc. All Rights Reserved.

1 Encourage open communication

2 Conduct regular employee engagement surveys

3 Align values with your brand promise

4 Measure adoption of company values

5 Build better teams with communication & trust

6 Manage your employer brand

7 Make the workplace a fun place to be

8 Contribute to the communities you work in

© Ceridian HCM, Inc. All Rights Reserved.

LET’S TALK