assertiveness in your personal life - overview · • understand how assertiveness can change your...

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2 Course Overview | Assertiveness in Your Personal Life | onlineacademy.co.za

CERTIFICATE IN

ASSERTIVENESS IN YOUR PERSONAL LIFETo be assertive means that you know how to state your opinion or to establish authority. If you are assertive, you behave in a way that expresses your confidence, while you also earn respect from others, because you don’t ignore their opinions and needs. Assertiveness is an important personal and interpersonal skill. In all your interactions with other people, assertiveness can help you to express yourself in a clear and reasonable way.

WHAT YOU WILL LEARN:

0102

Steps to Become More Assertive

Assertiveness Techniques

Course Overview | Assertiveness in Your Personal Life | onlineacademy.co.za 3

COURSE DURATION

HOUR MODULES

MODULES

HOURSThe term ‘life skills’ refer to the skills you need to make the most out of life. Life skills are usually associated with managing and living a better quality of life. It helps us to accomplish our ambitions and live to our full potential.

Any skill that is useful in your life can be considered a life skill. Tying your shoe laces, swimming, driving a car and using a computer are, for most people, useful life skills.

There is no defi nitive list of life skills. Certain skills may be more or less relevant to you depending on your life circumstances, your culture, beliefs, age, geographic location, etc.

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122Please take note that these hours are only estimated times.

Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.

The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.


ASSERTIVENESS IN YOUR PERSONAL LIFE

WHAT YOU WILL LEARN

• Identify and explain different steps to become more assertive.

• Identify and understand the myths about saying “No”.

• Understand how assertiveness can change your life.

• Learn different reactions.

• Identify and explain different assertiveness techniques.

• Use assertiveness techniques within context.

• Know how to role-play assertiveness techniques.

• List and discuss the strengths and weaknesses of different assertiveness techniques.


WHO SHOULD DO THISCOURSE?

• Persons unfamiliar with assertive behaviour.

• Persons wanting to determine whether they are assertive or not.

• Persons who wish to communicate more effectively and control their emotions.

• Persons who have diffi culty saying “No” in the right way.

This short course is designed for the following audience:

For this short course, it is advisable that you have the following experience/knowledge:

• Learners with limited knowledge on the subject.

• Learners with 1-2 years’ workplace experience.

• Learners with fundamental skills.


WHAT YOU WILL LEARNA S S E R T I V E N E S S I N Y O U R P E R S O N A L L I F E

01STEPS TO BECOME MORE ASSERTIVE

To be assertive isn’t to say you are mean or rude. It just means that you say the truth and get things done. This can be accom-plished with a few steps, including: (1) Have a confi dent demeanour; (2) Speak slowly and clearly; (3) Work on your appearance; (4) Know when to hold ‘em and when to fold ‘em; (5) Be honest with yourself about what you want; (6) Don’t misdirect your frustra-tion; (7) Say what’s on your mind; and (8) Learn to say “No”.

02ASSERTIVENESS TECHNIQUES

There are techniques you can use to be-come more assertive: (1) Broken record – repeating requests or refusals when you are met with resistance; (2) Fog-ging – finding some truth to agree with an antagonist; (3) Negative inquiry – re-questing further, more specific criticism; (4) Negative assertion – agreeing with criticism without letting up demand; (5) ‘I’ statements – voicing your feelings without expressing a judgment about the other person.


THE BENEFITS OF

ONLINE SKILLS DEVELOPMENT

Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your office or home.

COMFORT

A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.

SELF-PACED LEARNING

The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.

LOWER COSTS

It doesn’t matter where your career stands at this moment; completed programs will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

IMPRESSIVE RÉSUMÉ


Course level: 02Study fi eld: Personal SkillsCourse cost: R875.00 incl. VAT

Course level: 02Study fi eld: Personal SkillsCourse cost: R275.00 incl. VAT

AVAILABLE NOW AVAILABLE NOW

Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.

Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to fi nd out more or contact us at [email protected]

R275.00 including VAT

Pay less with the corporate solution

COURSE COST

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