beyond connectivity sally davis, president, products and services bt global services november 20,...
Post on 19-Dec-2015
217 views
TRANSCRIPT
Beyond connectivity
Sally Davis, President, Products and ServicesBT Global ServicesNovember 20, 2003
BT - embracing the future• A profitable and cash generative company
• Financially sound, standing out from our peers
• Focused on organic growth
• Great European ICT success story
• World-class system of strategic partners
• Using a sustainable model to win
Our customers face challenges
Consolidation &
restructuring
Connected world
Globalisation More for less
Industry growth will clearly come from value-added services
Worldwide IT/Communications Services and Product Enterprise Spend
Source: IDC; Gartner; Forrester; ADVENTIS Analysis
0
500
1000
1500
2000
2500
2002 2005
$ in B
illio
ns
CAGRTotal 12%$2,312Bn
$1,646Bn
End-UserApplications 20%
ApplicationInfrastructure19%
CommunicationServices 24%
Core CommunicationElements 5%
Ap
plic
atio
ns
an
d V
alu
e
Ad
ded
Basic
BT’s answer – offer value, not just connectivity...
Business Application
Services
Business IP Services
Business Transformation Services
Incr
easi
ng V
alue PeoplePeople
SoftwareSoftware
HardwareHardware
… and create new value through a constant flow of innovation
SolutionSolution
PackagePackage
ComponenComponentt
CustomisedCustomised
IndustrialisedIndustrialised
CommoditisedCommoditised
Drives Drives innovationinnovation
Captures valueCaptures value
Carries fixed Carries fixed costscosts
This is what attracts our customers
Managing international networks is a complex business
Router management LAN Management
Billing reports
Fax equipment
Telephony UPS and PABX battery back up
Dial up remote access service
PABX/ Telephony services/ associated systems and applications Ancillary PABX systems; e.g. voicemail, call information logging equipment
PABX telephone handsets Numbering plans Mobile services (telephones & pagers)
Audio conferencing services Calling cards Video conferencing All voice network and carrier connections Freephone services All data network and carrier connections
We can then add applications...
Local branche
s
Head office
Estate agent
s
BT Data
centre
CUSTOMER
• 220 building society branches
• 309 estate agency branches
• 42 surveyor officess
• 8,000 users
SOLUTION
• Managed WAN
• Managed Lotus Notes
• Extranet access
• Disaster recovery
Managed Wide Area
Network
Business partners
… which are what our customers care about most
Critical Finance & E-Commerce site
Servers, Security & Network
High Availability Architecture
First French total Microsoft .Net architecture
Intranet & Internet Hosting for world-wide group
So connectivity is the
foundation…Voice-orientedCentralisedClosed interfaces
Multi-media capableDistributedOpen interfaces
Narrowband64kbit/sCircuit switching
Multi-serviceIPPacket switching
2Mbit/s networkHands-onMix of old and new
150Mbit/s networkDirect fibreOptical networking
Overlapping technologiesLimited integration
Aggressive DSL roll-outTransformation designIntegrated access
Network Intelligence
Switching & Routing
Core Transmission
Access Network
Serv
ice O
rien
ted
Arc
hit
ectu
re
Services not products
End to end not stovepiped
User session based not product feature
based
Value not connectivity
… on which services can be
built
WAN LANIT
Infrastructure
Web Services& Integration Apps
Functional Applications
Vertical MarketApplications
eHR/ERM
SupplyChain
Procurement
CRM/PRM
Collaboration/Office
Finance
Bespoke/Legacy
EnterpriseMgmt Tools
Voice Related
Applications
Retailers
Financial ServicesGovernment
We believe that a network-centred approach is best for our customers
SOFTWARE PARTNERS
• Microsoft
• Oracle
•PSO PARTNERS
• Accenture
• CSC
HARDWARE PARTNERS
• emc2
• HP
Questions?