business plan 2012-2013 - wordpress.com · 2012-01-18 ·...

1 BUSINESS PLAN 2012 -‐ 2013

Edmon t on a nd a r e a F e t a l A l c o ho l N e two rk Bu s i n e s s P l a n 2 012 – 2 013

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1. Network Description

Network Information

Network Name:

Edmonton and area Fetal Alcohol Network

Network Co-‐Chairs:

Denise Plesuk [email protected] Laurel Fitzsimonds Laurel@leduc-‐county.com

Network Leadership Team:

Denise Plesuk Laurel Fitzsimonds Lisa Rogozinsky Brittani Sorenson Kathy McKinnon Magdalena Saric Colleen Hook Kelsey Bradburn Lori Reiter Paul Pringle Jean Anderson Elizabeth Darrell Diane Vigeant Nina Novakovic Sheryl Bell

Fiscal Year (Upcoming)

April 1, 2012 – March 31, 2013

Business Plan Submission Date:

October 31, 2011

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2. Executive Summary

Viability of programs and services is prioritized by the Edmonton and area Fetal Alcohol Network for the upcoming fiscal year. The ability of the initiative to maintain itself, to live, grow and develop, to build programs that are alive and organizationally healthy in order to serve individuals and families impacted by Fetal Alcohol Spectrum Disorder over the long run necessitates funding previously financed programs and services. The table below summarizes the Edmonton and area Fetal Alcohol Network’s priorities, strategies and expenditures for the April 1, 2012 – March 31, 2013 funding cycle.

Business Priorities Strategies Budget

1. Provide support services to children, youth and adults impacted by FASD through mentoring programs.

Fund and provide support group services to girls 13 – 17 affected by FASD (Elizabeth Fry Society)

$33, 600.00

Fund and provide mentorship services to youth 14 – 19 affected by FASD (McDaniel Youth Program – CSS)

$279, 586.00

Fund and provide mentorship services to adults impacted by FASD (FASS Program – Bissell Centre).

$55, 001.00

Fund and provide culturally sensitive mentorship services to mothers impacted by FASD who are actively parenting children ages 6 – 18 (Open Arms Program – Bosco Homes).

$63, 840.00

Fund and provide culturally sensitive mentorship services to Metis youth and families impacted by FASD (Metis Nation of Alberta).

$56, 794.00

Fund and provide mentorship services to adults impacted by

$100, 700.00

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FASD living within Leduc County (Bridges – Leduc County).

2. Provide support services

to individuals and caregivers impacted by FASD.

Fund and provide site-‐based respite services to families whose children are affected by FASD (Respite Program – Kids Kottage)

$102, 172.00

Fund and provide sensory processing and behavior management strategies to families whose children are impacted by FASD and a mental health disorder (Family Reno’s Program – CASA).

$22, 694.00

3. Provide targeted and

indicated prevention services.

Fund and provide PCAP model services to at risk women (First Steps – CSS).

$130, 546.00

Fund and provide culturally sensitive PCAP services to at risk Aboriginal women (Open Arms – Bosco Homes).

$63, 840.00

4. Increase the availability of

multi-‐disciplinary FASD assessments to children suspected of having FASD.

Provide one additional assessment per month through the Children’s FASD Clinical Services (Glenrose).

$80, 000.00

5. Improve Network

governance and operations to achieve FASD Service Network Program goals and requirements.

Coordinate Network operations and fulfill Service Network Program requirements by funding the Network Coordinator position.

$96, 080.00

Coordinate Network service management and service quality and compliance review by funding the Contract Manager position.

$5, 000.00

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Monitor program expenditures and fiscal responsibility by funding the Network Banker.

$56, 000.00

TOTAL EXPENDITURES $1, 145, 853.00

3. Network Vision The Edmonton and area Fetal Alcohol Network (EFAN) exists to enhance the capacity of our community to prevent Fetal Alcohol Spectrum Disorder (FASD) and support those impacted by FASD through coordinated planning, collaboration, education, service delivery and advocacy. The strategic direction and goals over the coming fiscal year and subsequent years are influenced by the Network’s core operating values, which we hold ourselves accountable for and guided by.

Based on the Network’s mission and core values, opportunities, threats and competencies within the current environment, community needs assessment, environmental scan and Network partnership survey results (please note attached business plan appendixes), the 2012-‐2013 funding cycle and longer term vision will be a period of strengthening supports, services and partnerships while continuing to evaluate Network activities, infrastructure and the utilization of available

Collaborate: The Network provides a forum for agencies and members to work together in an intersection of common objectives as defined by the membership and FASD Service Network Program Guidelines. The collaborative relationship between members allows for the accomplishment of the goals and objectives stated in the ‘Policies and Procedures’.

Responsiveness: The Network provides lifelong, strength based supports,

services and referrals to individuals and families impacted by FASD inspired by the unique needs within the community.

Diversity: The Network offers culturally sensitive supports and

services to all races, ethnicities and religions and brings together a cadre of diverse organizations and individuals.

Accountability: The Network operates with a maximum level of

responsibility and transparency for its actions, decisions and policies that include administration, governance and the implementation of service delivery. All reporting obligations and records are maintained and accurate.

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resources. In order to maintain sustainable development and progress as a community based endeavor, which the Network has accomplished over the past 13 years, the following mutually reinforcing areas have been prioritized: strategic planning, program/services, personnel/resources and finances.

Strategic Planning: Strategic planning is an essential process the Network has utilized annually in order to identify community needs, define the responsibilities of Network members and manage the expectations of the community and FASD Service Network Program. To gain the strategic advantage and ensure effective and efficient operations the Network scrutinizes its operations through analysis techniques, which include: SWOT analysis, Environmental Scan, Needs Assessment and Partnership Survey. Culturally appropriate and successful community consultations help to ensure the engagement of community concerns and the sustainability of FASD as a critical issue within the Network and province. To ensure sustainability and stabilization the Network internally evaluates the management activities of EFAN and the effectiveness of current strategic planning processes. Operational analysis includes business methods, policies and procedures, efficacy of operations, financial responsibility, and Service Network Program compliance, with a solutions based outcome for any highlighted concerns. Programs and Services: The Network will continue to provide model, life long, seamless service delivery and supports either directly through fund allocations or indirectly through referrals to other service providers in the following areas: • Supports for individuals and caregivers • Assessment and diagnosis • Targeted and indicated prevention Changing community needs and capacity are identified bi-‐annually via short-‐term strategic documents (SWOT Analysis, Environmental Scan, and Needs Assessment), thus evaluating the effectiveness and outcomes of the service programs and highlighting any needed shifts in service delivery. New and existing programs are evaluated through the Network Contract Manager bi-‐annually to ensure that they are compliant with their Service Level Agreements and that their activities and deliverables continue to meet the needs of the community, those impacted by FASD, the FASD Service Network Program and the Network. Personnel and Resources Sustaining the FASD Service Network Program remains a critical issue for the Network. Maintaining the initiative over time requires a combination of non-‐financial resources from the initiative and broader community. Required internal resources include leadership from the Network, access to technical expertise and the existence of strong administrative and financial management systems. Building strong internal structures such as fiscal management, accounting, and governance

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processes to ensure the Network demonstrates soundness to the FASD Service Network Program and the community requires personnel such as a Network coordinator, contract manager and banker. In order to build upon the existing capacity of the Network to address identified gaps and needs within the community it is essential to expand the visibility of the Network within the broader scope of human services agencies in order to recruit new and diverse talent. The engagement of new membership at both the Working Group and larger Network levels will benefit the Network as a whole by developing and strengthening new and existing partnerships and collaborations. A natural outgrowth of our work is the building and supporting of a myriad of different leaders and experts with diverse demographic backgrounds within the field of FASD. Membership of the Network determines the shared goals and priorities and implementation strategies to achieve them while the strategic focus also determines the partners. This interrelationship continues to assemble effective and cooperative associations. The Network endeavors to make available up-‐to-‐date training opportunities and resources in order to promote within service provision, stable, highly qualified, motivated personnel that have sufficient expertise in the area of FASD. The Network will promote professional development by investigating access to training programs, identify training related needs and facilitate training opportunities to those working with the targeted populations. The use of communications mechanisms such as social marketing and Internet technologies will be utilized to capacity in order to support lasting skill improvement, knowledge transfer and inter-‐sharing within the community and Network. Finances: Financial sustainability remains a short and long term priority for the Network. To ensure effective financing the Network takes into account annually the changing fiscal needs of the funded supports and services. Funding decisions are based on analysis of the short term and long term funding needs of the community and FASD programs. The Network will continue to examine the feasibility of a more detailed revenue plan, which includes, membership fees, prospect research to identify all sources of available funding and process development to encourage multiyear core funding agreements. As the Network is dependent solely on the FASD Service Network Program for its operational funds, each funded service has a perceived limited future existence that creates difficulty in service planning. The Network will examine further the need for multiyear service and fund agreements between the FASD Service Network Program, the Network and funded service providers.

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4. Network Priorities

Business Priority Rationale

1. Provide support services to children, youth and adults through mentorship programs. • Girls Empowered and Strong

(Elizabeth Fry Society) • McDaniel Youth Program

(Catholic Social Services) • Fetal Alcohol Spectrum of

Services (Bissell Centre) • Open Arms (Bosco Homes) • FASD Resource Worker (Metis

Nation of Alberta) • Bridges Program (Leduc County)

Families have historically been the central source of emotional, financial and social support for at-‐risk children, youth and adults. The rapidly changing role of families combined with external factors such as time constraints and financial pressures have often resulted in severed community ties for working families and single parents, as highlighted within the Network Environmental Scan. The process of mentorship as defined by a sustained, close developmental relationship between a mentor who is more experienced and mentee promotes a strength based approach that supports the mentee to concentrate on positive aspects of their life rather than negative influences. Through continued strategic planning the Network has identified mentorship programs as an essential service required for all individuals impacted by FASD throughout their lifespan. The necessity of culturally sensitive FASD mentorship services, within the rural catchment area and Edmonton urban center has been highlighted within the Network Needs Assessment. Current programs continue to struggle with the demand for mentorship services as indicated by program specific wait-‐lists and referrals.

2. Provide support services to

individuals and caregivers impacted by FASD. • FASD Respite Program (Kids

Kottage/Elves) • Family Reno’s Program (CASA)

The Network Needs Assessment continues to identify a shortage of services for families that address the various needs of children impacted by FASD. Due to the complex developmental/behavioral conditions associated with children impacted by FASD families often experience elevated levels of stress and

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parental burnout. In order to maintain and enhance the stability of the family unit there is a primary need to provide an ongoing network of supports, education and resources.

3. Provide targeted and indicated

prevention services. • First Steps (Catholic Social

Services) • Open Arms (Bosco Homes)

The Network Needs Assessment identifies a lack of targeted and indicated prevention services within the catchment area. Current P-‐CAP model programs are unable to meet the demand from the community for intensive supports that address the needs and issues facing women who are pregnant (or up to six months post partum) and who are using drugs and alcohol.

4. Increase and improve the

availability of multi-‐disciplinary FASD assessments to children suspected of having FASD. • FASD Clinical Services (Glenrose

Rehabilitation Hospital)

There continues to be very few centers and teams providing multi-‐disciplinary FASD assessments for children. Current clinical services for individuals under the age of 18 are unable to accommodate the increasing wait-‐list demands and are inadequate for smaller municipalities and rural areas as the services are located in the urban center of Edmonton.

5. Improve Network governance and

operation to achieve FASD Service Network Program goals and requirements. • Network Coordinator (Catholic

Social Services) • Network Contract Manager

(Contract position) • Network Banker (Bissell Centre)

In response to understanding what the community and Network members most value about EFAN and current opportunities and challenges for offering a high quality system of supports and services, the essential role of organizational support positions have been highlighted. To ensure compliance with the FASD Service Network Program Guidelines the Network will continue to employ a Network Coordinator, Network Contract Manager and Network Banker. Collectively these positions will ensure community needs are assessed, supports and services are deepened and expanded, visibility and leadership of and within the Network continues to grow and fiscal responsibility.

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5. Funded Strategies for the April 1, 2012 – March 31, 2013 Fiscal Year Strategy #1: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Support group services to girls ages 13 – 17 impacted by FASD (Girls Empowered and Strong, Elizabeth Fry Society). Strategy Description

The Girls Empowered and Strong is a program for teenage girls who want to address the many issues facing them and become empowered to make strong and positive choices for their futures. The goal of this program is to provide teen girls, ages 13 to 17, with the skills and knowledge they need in order to make healthy life choices, thereby preventing future involvement in the criminal legal system. The program will address the realities that teen girls face in their daily lives.

Workshops are available that address topics such as healthy relationships, addictions, peer pressure, healthy sexuality, bullying, dating violence, shoplifting, and other important issues. Each session includes creative activities to aide teen girls to understand the emotions they are facing as they journey into adulthood.

Related Priority

Provide support services to children, youth and adults impacted by FASD through mentoring programs.

Key Activities

• Provide weekly support group

workshops to program participants in a school based setting.

• Provide one-‐to-‐one mentorship support to program participants.

• Provide referral to community agencies and resources.

Status

Sustaining an existing Network strategy.

Implementation Date

April 1, 2012

Completion Date

March 31, 2013 (Sustainable funding required)

Number of Clients to be Served Baseline

48 70

Budget Allocation

$33, 600.00

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Strategy #2: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Mentorship program for teens ages 14 – 19 impacted by FASD (McDaniel Youth Program, Catholic Social Services). Strategy Description

Provides one-‐to-‐one mentorship supports to youth aged 14 to 19 years who are affected by FASD (Fetal Alcohol Spectrum Disorder) to help them access community supports and make a successful transition into adulthood. Mentors work with youth for a period of up to 3 years.

Related Priority


Key Activities

• Connect program participants to and

advocate for access to community resources.

• Provide one-‐to-‐one mentorship to ensure basic needs of program participants are met.

• Advocate for and find suitable housing and employment options for program participants.

Status


Implementation Date

April 1, 2012

Completion Date



40 40

Budget Allocation

$279, 586.00

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Strategy #3: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Mentorship program adults impacted by FASD (Fetal Alcohol Spectrum of Services, Bissell Centre). Strategy Description

Adult Advocate provides one-‐on-‐one long-‐term support to adults who are affected by FASD and male partners of PCAP participants impacted by FASD. One-‐to-‐one mentorship supports adults to access community supports and address secondary disabilities associated with FASD, such as employment and housing issues. The mentor works with program participants for a period of up to 5 years.

Related Priority


Key Activities





Status

New Network strategy.

Implementation Date

April 1, 2012

Completion Date



12 0

Budget Allocation

$55, 001.00

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Strategy #4: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Culturally sensitive mentorship services to mothers impacted by FASD who are actively parenting children ages 6 – 18 (Open Arms Program, Bosco Homes). Strategy Description

Open Arms mentor provides specific and culturally sensitive support to mothers who have Fetal Alcohol Spectrum Disorder (FASD) and are parenting children. The program is designed to deal with the real problems that mothers with FASD face and provides hands on assistance to access services and supports.

Related Priority


Key Activities





Status


Implementation Date

April 1, 2012

Completion Date



10 10

Budget Allocation

$63, 840.00

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Strategy #5: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Mentorship services to Metis youth and families impacted by FASD (Metis Nation of Alberta). Strategy Description

The Mentorship Program supports and encourages the healthy development of children and families impacted by FASD through culturally sensitive one-‐to-‐one mentorship supports.

Related Priority


Key Activities



• Provide one-‐to-‐one culturally sensitive support to children and their support networks to ensure basic needs of program participants are met.

• Assist CFSA workers to develop cultural and concurrent plans for program participants and ensure the issues associated with FASD are taken into consideration.

• Advocate for and provide referrals to FASD assessments and diagnostic services.

Status


Implementation Date

April 1, 2012

Completion Date



10 20

Budget Allocation

$56, 794.00

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Strategy #6: Provide support services to children, youth and adults impacted by FASD through mentoring programs: Mentorship services to adults impacted by FASD living within Leduc County (Bridges, Leduc County). Strategy Description

Bridges FASD Mentor program is a support program for women (18 years or older) who have either strong indicators, or a diagnosis of Fetal Alcohol Spectrum Disorder. It provides support for three years to help stabilize the lives of affected women and their children and aims to teach and model appropriate daily life management and skills. The program is designed to stabilize the clients' lives, reduce the number and severity of the secondary disabilities that often accompany FASD and to work with community partners and regional community resources to develop and implement services. Clients may stay involved with Bridges for three full years.

Related Priority


Key Activities


advocate for access to community resources including but not limited to AISH, housing stable income.

• Provide one-‐to-‐one support to ensure basic needs of program participants are met.

• Assist program participants to address addictions and parenting issues.

Status


Implementation Date

April 1, 2012

Completion Date



15 12

Budget Allocation

$100, 700.00

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Strategy #7: Provide support services to individuals and caregivers impacted by FASD: Provide site-‐based respite services to families whose children are affected by FASD (Respite Program, Kids Kottage/Elves). Strategy Description

Elves Special Needs Society and the Kids Kottage Foundation has formed a cooperative association to provide an FASD Respite Care Program to support families with children affected with Fetal Alcohol Spectrum Disorder (FASD). Offering a variety of educational and recreational activities, children are cared for in a safe, supported and structured environment. Activities include:

• Arts/crafts • Gym/sensory activities • Computer time/snacks • Games/free play • Swimming The program will provide site-‐based respite for families with children between the ages of three and eight years old, and will run from September to June. There is a maximum of six hours of respite per week for each child, and a maximum of 20 participants in attendance per session.

Related Priority

Provide support services individuals and caregivers impacted by FASD.

Key Activities

• Advocate for and provide referrals to

diagnostic and assessment clinics. • Provide parenting skills and

development enhancement through Stepping Stones Triple P programs and parent support group workshops.

• Provide a structured environment and consistent routines to program participants that encourage the learning of coping strategies and social skills.

Status


Implementation Date

April 1, 2012

Completion Date



40 40

Budget Allocation

$102, 172.00

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Strategy #8: Provide support services to individuals and caregivers impacted by FASD: Provide sensory processing and behavior management strategies to families whose children are impacted by FASD and a mental health disorder (Family Reno’s Program, CASA). Strategy Description

The Family Reno’s Program provides sensory processing and behavior management supports to families impacted by FASD in order to improve the parent-‐child relationship and family functioning.

Related Priority

Provide support services individuals and caregivers impacted by FASD.

Key Activities

• Prepare sensory profiles on children

impacted by FASD. • Educate the caregivers and children

impacted by FASD of sensory needs. • Recommend strategies and activities

for optimal functioning and support the implementation of strategies within the home.

Status


Implementation Date

April 1, 2012

Completion Date


Number of Clients to be Served Baseline `

10 10

Budget Allocation

$22, 694.00

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Strategy #9: Provide targeted and indicated prevention services: Provide PCAP model services to at risk women (First Steps, CSS). Strategy Description

The First Steps Program offers mentorship to women who are at high risk of giving birth to a child with FASD (Fetal Alcohol Spectrum Disorder). This includes women who are pregnant or who have recently given birth and have used drugs or alcohol during the pregnancy. Mentors work with women for 3 years.

Related Priority

Provide targeted and indicated prevention services.

Key Activities

• Provide one-‐to-‐one support to ensure

basic needs of program participants are met.

• Through mentorship address addictions issues.

• Connect program participants to and advocate for access to community resources.

Status


Implementation Date

April 1, 2012

Completion Date



24 24

Budget Allocation

$130, 546.00

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Strategy #10: Provide targeted and indicated prevention services: Provide culturally sensitive PCAP services to at risk Aboriginal women (Open Arms, Bosco Homes). Strategy Description

The Open Arms Program offers mentorship to women who are at high risk of giving birth to a child with FASD (Fetal Alcohol Spectrum Disorder). This includes women who are pregnant or who have recently given birth and have used drugs or alcohol during the pregnancy. The Mentor works with women for 3 years.

Related Priority

Provide targeted and indicated prevention services.

Key Activities

• Provide one-‐to-‐one support to ensure

basic needs of program participants are met.

• Through mentorship address addictions issues.

• Connect program participants to and advocate for access to community resources.

Status


Implementation Date

April 1, 2012

Completion Date



12 10

Budget Allocation

$63, 840.00

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Strategy #11: Increase and improve the availability of multi-‐disciplinary FASD assessments to children suspected of having FASD: Provide one additional assessment per month through the Children’s FASD Clinical Services (Glenrose). Strategy Description

FASD Clinical Services through the Glenrose Rehabilitation Hospital will provide additional assessments to children suspected of having FASD and who are under the age of 18.

Related Priority

Increase and improve the availability of multi-‐disciplinary FASD assessments to children suspected of having FASD.

Key Activities

• Complete multidisciplinary

assessment and diagnosis for children and families.

• Provide results ad recommendations to families.

• Link families with community partners who provide interventions and support services.

• Act as a resource to the community and families regarding FASD.

Status


Implementation Date

April 1, 2012

Completion Date



12 12

Budget Allocation

$80, 000.00

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Strategy #12: Improve Network governance and operations to achieve FASD Service Network Program goals and requirements: Hire and contract Network operational staff positions. Strategy Description

To ensure compliance with the FASD Service Network Program Guidelines and to meet all reporting requirements the Network will hire (via an agency) and contract the following support staff positions:

• Network Coordinator (Catholic Social Services)

• Network Contract Manager (Contracted position)

• Network Banker (Bissell Centre)

Related Priority

Improve Network governance and operations to achieve FASD Service Network Program goals and requirements.

Key Activities

• Coordinate Network operations and

fulfill Service Network Program requirements.

• Coordinate Network service management and service quality and compliance review.

• Monitor program expenditures and fiscal responsibility

Status


Implementation Date

April 1, 2012

Completion Date


Number of Clients to be Served

NA

Budget Allocation

Coordinator: $96, 080.00 Contract Manager: $5, 000.00 Banker: $56, 000.00 Total: $157, 080.00

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5.1 Priorities for Additional Funding The Edmonton and area Fetal Alcohol Network makes considerations for additional funding opportunities on an annual basis at the Network Annual Strategic Planning Day. Through community supports and services audits, which include Network Needs Assessment, monthly community consultations at Network meetings (which provide an opportunity for stakeholders and partners to address the gaps in service) and participatory appraisals from service providers the Network has developed the following funding priorities:

• Enhancement of currently funded programs and services to ensure quality of life increments are guaranteed to Service Network Program funded agencies.

• Enhancement of Parent-‐Child-‐Advocate-‐Programs to encompass an Aboriginal and rural area focus.

• Create additional mentorship positions with a focus on males impacted by FASD (over 85% of the referrals made by the Network Coordinator to community services are to male mentors yet due to the demand for these services current staff are unable to meet the demand).

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