catalog maintenance and epo services at ta
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Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Catalogue Maintenance&
Editorial Process Outsourcing @ Think Ahead
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Summary
About Think Ahead – An introduction of our capabilities
Our Offerings - Birds eye view of our services offered
Our Offerings in Media and Publishing Industry
Catalogue Updation and Maintenance servicesEditorial Processes Outsourcing
Engagement Model
Delivery Model
Think Ahead’s Strengths
Case study of Catalogue Updation and Maintenance
Delivery Model
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Background About UsThinkAhead is a technology and outsourcing specialist, delivering innovative solutions through a unique combination of technology know-how, domain and process expertise since 1997.
Value PropositionWe assure the client of a dedicated set-up with a replicated model of the business on-site, along with ongoing commitment and consistency on 3 key areas:
People Process Technology
TA can provide servicesthat will
Reduce costs Enhance client experience Enable business transformation Aid integration and elimination of waste
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Founders with over 30 years of combined experience in internet space Team of 45 engineers/MBAs Far sighted Investors High ROI to clients
Celebrating a Decade of TA
Never UnderestimateThe Potential of aHardworking TEAM
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Service Offerings
Joomla Web Design
eCommerce with MAS90
Flash Based eLearning
Media Publishing
Healthcare Travel/Logistics
Open Source Development
BPM tools SaaS Applications
TA Service Offerings
Technology
Services
Web & Mobility Solutions
BPO/KPO
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Think Ahead Offerings to Media
Media Sector/Type of Resources
Books and Journals Newspapers and Magazines
Broadcast/Digital Media
BPO/KPO Conversion to eBook format, social media research, Book reviews, (Proofreading, Typesetting, Digitization/OCR)
Content Research, Editorial Process Classified Ad Processing, (Classified Ad typesetting, Archive conversion)
Graphics, Tracking video sites, Audience Research,(Video tagging and upload, subtitling)
Web Flash content development, Internet marketing, CMS, Cover design, Image processing/scanning
Digital Publication, Web design, newsletters, Online moderation
Flash development, Web design, Internet marketing, Social Media Research
Technology <Collaboration/PM solutions/CMS/XML tools>
<Publishing Engine>Ad integration, subscription tech, email integration
<Digital Asset Management solutions>
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Catalogue updation and Maintenance
Scouting Process submissions Scanning for Malware and Adware Signature Capture Link Management
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Scouting
Data can come from various sources and in a variety of formats, such as: Developer Websites Newsletters Blogs Technology Portals, Etc
Identifying the authentic source of data by deciding what data is needed.
Researchers aware and are careful in using these data; as Data may have many missing, incomplete, or erroneous values.
Transforming data by aggregating data or grouping records together
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
ScoutingCriteria for Evaluating Data
Objectives: The purpose for which the Data were collected.
Specification: Methodology used to collect the data. Follow standardized guidelines according to the policy set
Error: Accuracy of the data Nature: The content of the data. Dependability: Overall, How Dependable is the
data.
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Scouting
Think Ahead brings in 5 years of scouting experience Strong knowledge in usage of search engines Well versed RSS and bookmaking tools Strong researching skill Category specialization of team members Adaptability to any workflows or policies Track record of scouting top priority data within 24
hours
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Process Submissions
It is a process of manipulating data according to the required guidelines.
This process involves transformation of data into information through classifying, sorting, merging, transmitting, and reporting.
Submissions can be processed either one by one or by batch processing.
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Scanning / Testing
Objective : Validate input coming from the environment before
using it. Avoid major vulnerabilities in web applications, such
as file system attacks, buffer overflows, etc. Identify suspicious Data Every data will be published will be tested for
Malware. Advantages
Gives publishers an advantage Help them clear the backlog created due to length
and slow process of scanning and testing Attracts genuine developers to publish
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Scanning / Testing
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Signature Capture
Signatures help to identify the uniqueness of software. Having signatures for each Software Product will help to recognize the product. There will be Unique Signature for each software, and there will be unique signatures for every version of software.
Types of signatures REG SIGNATURE (Registry signature) EXE SIGNATURE (Executable File
signature)
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Process for Signature capture
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Link Management tool - iTrack
Built upon open-source solution stack that combines Linux, Apache, MySQL, and PHP (LAMP).
Intelligent management of URL's by tracking and posting relevant content's on a dashboard interface
iTrack Engine based on web spider architecture.
Engagement Highlights
Customer Benefits
Ability to read any form of information on internet, eg. RSS feeds, URL's, xml etc. Enables automated tracking and fetches Information without manual interference Aides in reducing research time required Email notifications
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Catalog Reseacher’s – Dashboard
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
iTrack Tool – how it works► iTrack a link management tool
► helps in production/scouting
► Tracks the changes in a list of URLs (over 90,000 links)
► Automate the scouting process by showing version changes and product updates in the editor’s dashboard.
► iTrack follows the client server architecture and is developed by using LAMP technologies
iTrack basically consists of three main modules:
1. Backend Validation Engine 2. Admin module3. Editor Dashboard
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
iTrack Tool – how it works
Backend Validation Engine
Executes the validation scripts on a schedule time manually set
~1 lakh products and their page contents are validated
The engine fetches all the scheduled urls and fetches the current page contents of those urls,
These page contents are compared with the cached page contents in a 5 step validation process
a)http response b) checksum, c) last modified change, d) removing X bytes and e) the page comparison (takes approx 6 hours for 90,000
links)
After executing all the steps successfully if any change is found, the product is pushed to the Editor’s work list displayed on Editor dashboard.
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Editorial Process Outsourcing
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Our Offerings
Product ReviewOur own newsletter giving summary of hot productsGame reviews written by our team
Software Journalism GameStop – Video by developers – converted to
summary (Video to Text) Create online Demos Existing Demos in Video (Video to Text)
Tutorials for products creating Tutorials using Snagit.
Delivery Model
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Sample Newsletters
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Contd.
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Sample Newsletter
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Contd.
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Samantha Swift and the Hidden Roses of AthenaPosted By: Prusuttam Archaeologist Samantha Swift has stumbled
upon one of the greatest archaeological finds of all time! Sam must piece together the mystery and artifacts of the Roses of Athena before rival treasure hunters do.
Help Sam by using your keen sense of observation to find hidden treasures around the globe and unravel the mystery in this hidden object adventure game.
License: Shareware More>>
Editor’s Review:
The game features bright and attractive hand-drawn scenes with objects that pop out and are easy on the eyes. The game is squarely focused on hidden object gameplay, you will also have to complete a handful of other puzzle types, like symbol matching, navigating a maze and designing a Zen rock garden. Each scene is vivid and unique, simple item finding, and a strong emphasis on using objects you find to interact with the scenery to solve puzzles.
Games – Review
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Why Think Ahead for EPO
Team Trained and certified by British Education Center
Researcher with technical background Substantively content reviewers Systematic service design process
framework Tool-based transparent operations Stringent SLAs
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Engagement Model
Effective knowledge transfer Dedicated Teams with high retention Collaborative Process Transparency in relationship Value for money pricing Long term engagement
Key Success Factors
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Our Delivery Model
Small Teams Closely knit members Knowledge sharing Competence based roles
Collaborative Process Project Intranet CVS – Concurrent Versioning System Daily Status Reporting
Tele-working Technology Virtual Private Network Remote Desktop Sharing Video/Tele conferencing
Delivery Model
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Reporting - Pattern
Daily Production report- details of submission and Important updates
Weekly Report - sent every Friday with cumulative report on all assignments
Monthly production report- sent at the end of the month
Performance Matrices – gives a complete overview of the teams performance
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
Induction
Domain-Specific
Client-Specific
Think Ahead Strengths - People Practice Recruitment is a rigorous process at Think
Ahead. We source candidates with the right profile, based on 3 key factors: Client Interaction Technical Leadership Team Management
Provide quick and efficient training* of candidates as per timelines
Employee retention by having effective HR policies in place Compensation as per industry benchmark
Performance award for STAR team lead given twice a year
Training*
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
People Practices
Tie-ups with local Technical institutes for steady flow of resources round the year These institutes have the right kind of curriculum of both Hardware and software training.
English language skill – Training from British Education center(www.cambridgeesol.org)
Effective Retention policies to keep the team going Performance Bonus Team outings Technical papers – presentations by team members Efforts in Editorial summaries
Think Ahead | Ph: +91 80 25584238, 25321797 | Fax: +91 80 25321798 www.thinkahead.net
2004 - 2006
2006 - 2008
Partnership with Version Tracker
Started with Drivers and Windows updates
Scouting and Process submission for windows
Team of 3 started the pilot project and moved to 6 member team
TA and CNET establish SLA’s and metrics
Scanning Process – Malware and Adware testing
Successfully completed the signature backlog
Assisting CNET Editorial group with NewDLTitle Requests
10 – 14 member team
Case Study Case Study
2009 -2010
Developed link management tool called iTrack
Trasition to Version Tracker to CNET
Merged databases and tools
Team of 8 members
Worked on Windows, Drivers, Mobile and iphone applications
Scouting
Process submissions
Scanning
Signature Capturing
Link Management