client documentation · 2018. 10. 30. · “redefining senior living” numbers residents and o...
TRANSCRIPT
Client
DOCUMENTATIONMelanie OliveraCamilo PenaMaisha-Rae RichardsonTania Torrado
Fig. 1-2
CONTENT
CLIENT: OWNERHistory Style and PracticesNarrative, Attitudes, and BeliefsSummary, Objectives, Goals, Guidelines
01
CLIENT: USERSUser TypesUser ActivitiesFF&E RequirementsUser AssessmentSummary, Objectives, Goals, Guidelines
02
03DESIGN GOALS & OBJECTIVESMission StatementOrganizational GoalsFacility Goals
Fig. 3-4CLIENT: OWNER
01
WHAT IS VI?
Vi is a Life Plan Community, also known as a Continuing Care Retirement Community (CCRC), that provides residents with independent living as well as a continuum of
care on-site.
EMPLOYEE EXCELLENCE
Many of Vi communities have been named one of the best places to work in their respective community. Employees work to serve older adults and are dedicated to the core values of
integrity, compassion and excellence.
In 2018, more than 90% of Vi residents responded, and overall satisfaction was 91%. Additionally, 95% of respondents say they would recommend their community to a family
or friend - and 82% of them already have.
the company“redefining senior living”
NUMBERS
Residents 3,855Employees 2,836Units 4,061
10 COMMUNITIES IN U.S.
Vi at Aventura in Aventura, FloridaVi at Bentley Village in Naples, FloridaVi at Lakeside Village in Lantana, FloridaVi at Silverstone in Scottsdale, ArizonaVi at Grayhawk in Scottsdale, ArizonaVi at La Jolla Village in San Diego, CaliforniaVi at Palo Alto in Palo Alto, CaliforniaVi at Highlands Ranch in Highlands Ranch, ColoradoVi at The Glen in Glenview, IllinoisTidepointe, a Vi Community in Hilton Head Island, SC
The company Vi was founded in 1987 by its former Chairman, Penny Pritzker, and it was originally known
as Classic Residence by Hyatt .
In December 2011, Senior Housing Property Trust purchased eight of Vi’s rental communities; In August 2012, Senior Housing Properties Trust purchased the remaining ninth rental community located in New York.
“Our corporate office, located in downtown Chicago, Illinois, supports Vi’s 10 communities. Staff at the corporate office is comprised of professionals , many of whom are experts in senior living... engaging community employees at all levels including: accounting, food and beverage management, human resources, legal, marketing, resident care, and risk
management.” - The Website
the HISTORyVI COMPANY
01THE COMPANY:
“Redefining SENIOR LIVING”
WHAT IS VI?Vi is a Life Plan Community, also known as a Con�nuing
Care Re�rement Community (CCRC), that provides residents with independent living as well as a con�nuum
of care on-site.
EMPLOYEE EXCELLENCEMany of Vi communi�es have been named
one of the best places to work in their respec�ve community. Employees work to serve older adults and are dedicated to the core values
of integrity, compassion and excellence.
In 2018, more than 90% of Vi residents responded, and overall sa�sfac�on was 91%.
Addi�onally, 95% of respondents say they would recommend their community to a family or friend -
and 82% of them already have.
10 COMMUNITIES throughout the United States
Vi at Aventura in Aventura, FloridaVi at Bentley Village in Naples, FloridaVi at Lakeside Village in Lantana, FloridaVi at Silverstone in Scosdale, ArizonaVi at Grayhawk in Scosdale, ArizonaVi at La Jolla Village in San Diego, CaliforniaVi at Palo Alto in Palo Alto, CaliforniaVi at Highlands Ranch in Highlands Ranch, ColoradoVi at The Glen in Glenview, IllinoisTidepointe, a Vi Community in Hilton Head Island, SC
Vi at Aventura19333 W Country Club Dr,
Aventura, FL 33180
Vi at Bentley Village850 Retreat Dr,
Naples, FL 34110
Vi at Lakeside Village2792 Donnelly Dr, Lantana, FL 33462
Tidepointe700 Tide Pointe Rd, Hilton Head Island,
SC 29928
Vi at Highlands Ranch2850 Classic Dr,
Highlands Ranch, CO 80126
Vi at Grayhawk7501 E Thompson Peak Pkwy,
Scosdale, AZ 85255
Vi at La Jolla Village8515 Costa Verde Blvd,
San Diego, CA 92122
Vi at Palo Alto620 Sand Hill Rd,
Palo Alto, CA 94304
Vi at The GLen2500 Indigo Ln,
Glenview, IL 60026
Vi at Silverstone23005 N 74th St,
Scosdale, AZ 85255
MISSION“Vi is dedicated to providing
quality environments, services and programs
to enrich the lives of older adults”.
-The Company’s Website
The company Vi was founded in 1987 by its former Chairman, Penny Pritzker and it was originally known as Classic
Residence by Hya .
In December 2011, Senior Housing Property Trust purchased eight of Vi’s rental communi�es� In August 2012,
Senior Housing Proper�es Trust purchased the remaining ninth
rental community located in New York.
“Our corporate office, located in downtown Chicago, Illinois, supports Vi's 10
communi�es. Staff at the corporate office is comprised of professionals , many
of whom are experts in senior living...engaging community employees at all levels including: accoun�ng, food and
beverage management, human resources, legal, marke�ng, resident care, and
risk management.”
- The Website
THE NUMBERS Residents 3,855Employees 2,863Units 4,061
THE HISTORY:
Fig. 5 Fig. 6-16
THE OWNER:The Execu�ve Team
RANDY RICHARDSON President
Randy Richardson joined Vi in 2000. Under his
leadership Vi has completed over $1 billion of new development and
established itself as a first-class operator of
senior living communi�es. Richardson is responsible for company leadership
and strategic growth ini�a�ves designed to enhance Vi’s economic value and further the
company’s posi�on as an industry leader.
Randy has an extensive background in
property development, management and
marke�ng.
GARY SMITH Chief Financial Officer
Gary joined Vi as Chief Financial Officer in 2001
and has more than 30 years of experience in real estate-related industries.
In his role at Vi, he oversees the Company's
fiscal func�ons and financial performance, as
well as the analysis of poten�al new development
and ac�uisi�on opportuni�es and their
associated financing.
BILL SCIORTINO Chief Opera�ng Officer
In 2001 Bill Scior�no joined Vi as Chief
Informa�on Officer and enhanced the
organiza�on’s network infrastructure and security. In 2003, Bill was promoted to Senior Vice President of Opera�ons to oversee the corporate opera�ons team and community func�ons
such as food and beverage, lifestyles, resident care,
housekeeping and facili�es maintenance.
JUDY WHITCOMB Senior VP of Human
Resources, Learning and Organiza�onal
Development, SPHR, SHRM-SCP
Judy oversees Vi's human resources func�ons and
learning and organiza�onal development for Vi. Judy joined Vi with more than 20 years of experience in a variety of HR leadership roles, marke�ng, finance
and opera�ons.
TARA COPE Senior VP and
General Counsel
Tara joined Vi in 2004 and became General Counsel in 2018. In her role at Vi,
Tara provides legal oversight for all of Vi's
opera�ons, transac�ons and risk management.
Tara has been prac�cing law for more than
20 years.
02DESIGN GUIDELINES:Overriding Project Goals
03REASONS FOR PROJECT...
PROPOSAL FOR INCLUSION OF DAYCARE SERVICES AS PER OUR TYPOLOGY
....
ISSUES TO BE CONSIDEREDFROM THE CLIENT’S PERSPECTIVE
- Accessible routes
OVERRIDING PROJECT GOALSFROM THE CLIENT’S PERSPECTIVE
...
POTENTIAL DESIGN GUIDELINES
1. To maintain the integrity of the owner’s brand by following the brand’s standards and client’s needs.
2. To design a space that is both flexible and has the ability to adapt to changes over �me and thus minimize need for remodeling to support new processes.
3. To provide a safe environment that is error proof and thussecure for both children and elders.
....
Senior Housing Properes Trust is a real estate investment trust, which owns independent and assisted living communi�es throughout the United States. As of June 30, 2018, SNH owns approximately a $9.0 billion investment por�olio consis�ng of 443 proper�es in 42 states.
AWARDS
- 2018 Best workplaces for Aging Services - #1 Private organiza�on for employee learning by ELEARNING! - TOP Large employer in South Florida by The Sun Sen�nel- TOP 50 In organiza�ons for training and development 2018- FIVE-STAR Environment for residents and employees- 2017 TOP Learning and development organiza�on by Chief Learning Officer Magazine- #1 Among large employers on the 2016 List of South Florida Top Workplaces- 2016 TOP Learning and development organiza�on by Chief Learning Officer Magazine- TOP 3 Organiza�on in 2016 LEARNINGELITE Awards- #2 Among ELEARNING’S TOP 100 Organiza�ons- 2 VI Communi�es in Florida receive “TOP WORK PLACE” from Sun Sen�nel- TOP 125 Organiza�on for fi�h consecu�ve year
dESIGN GUIDELINESOverriding Project Goals
RANDY RICHARDSONPresident
Randy Richardson joined Vi in 2000. Under his leadership Vi has completed over $1 billion of new development and established itself as a first-class operator
of senior living communities.
Richardson is responsible for company leadership and strategic growth initiatives designed to enhance Vi’s economic value and further the company’s position as an industry leader. Randy has an extensive background in property development,
management and marketing.
SENIOR HOUSING PROPERTIES TRUST
a real estate investment trust, which owns independent and assisted living communities throughout the United States. As of June 30, 2018, SNH owns approximately a $9.0 billion investment portfolio consisting of 443 properties in
42 states.
- 2018 Best workplaces for Aging Services - #1 Private organization for employee learning by ELEARNING! - TOP Large employer in South Florida by The Sun Sentinel- TOP 50 In organizations for training and development 2018- FIVE-STAR Environment for residents and employees- 2017 TOP Learning and development organization by Chief Learning Officer Magazine- #1 Among large employers on the 2016 List of South Florida Top Workplaces
- 2016 TOP Learning and development organization by Chief Learning Officer Magazine- TOP 3 Organization in 2016 LEARNINGELITE Awards- #2 Among ELEARNING’S TOP 100 Organizations- 2 VI Communities in Florida receive “TOP WORK PLACE” from Sun Sentinel- TOP 125 Organization for fifth consecutive year
AWARDS
Fig. 17-21
REASONS FOR PROJECT
Vi Senior Living provides luxury fitting to our building/site location. The living standards in their facilities surpasses many of the standard living communities we all know. Upon visiting the community in Aventura, Florida the users expressed the elder’s needs for interaction especially with the young. We believe that our design proposal will elevate the brand and make its stamp in the city of Miami as well as become a corporate standard for senior living. It will contribute to the future development of
similar facilities that will benefit the elder community.
PROPOSAL FOR INCLUSION OF DAYCARE SERVICES
We seek to make an inclusive and flexible design that tailor the needs of multiple age groups. This design would provide opportunities for learning and social and physical engagement, where both groups can benefit from each other. Children will bring in the energy that’s so desired by the elders of these
existing communities.
ISSUES TO BE CONSIDEREDFROM THE CLIENT’S PERSPECTIVE
- Accessible routes- Luxurious facility but cost-effective design solutions- Ensure the well-being of the users providing a safe environment that will avoid accidents and future lawsuits.- Secure but inviting entrance - Close relation to the community
OVERRIDING PROJECT GOALSFROM THE CLIENT’S PERSPECTIVE
Vi’s vision is to continue to work toward providing quality environments, services and programs to enrich the lives of those they serve. They want to target younger seniors and thus provide them with physical activities and a better sense of a community that will add to a healthier aging process. A newer facility in the Miami area will target a different larger demographic that is currently in need of social activities. Vi wants for their brand to become a standard that will target also those with a lower
income and those who can no longer take care of themselves
POTENTIAL DESIGN GUIDELINES 1. To maintain the integrity of the owner’s brand by following the brand’s standards and client’s needs.
2. To design a space that is both flexible and has the ability to adapt to changes over time and thus minimize need for remodeling to support new processes.
3. To provide a safe environment that is error proof and thussecure for both children and elders.
4. To create cost-effective design that will encourage otherfacilities to mimic.
5. To create a facility that will encourage younger elders tobe a part of but not limited to.
WELLNESS
Wellness begins as soon as you walk through our doors. At Vi, we practice whole-person wellness, an approach that focuses on being intellectually,
physically, and socially active.
Fig. 4-5
CLIENT: users
02
POTENTIAL DESIGN GUIDELINES 1. Provide a safe and healthy environment for users
2. Provide appropriate, task-specific lighting with control options
3.Public spaces should be fitted with appropriate acoustics
4. Provide flexible spaces to perform a wide variety of tasks safely and efficiently
5. Provide spaces of refuge designed for each user type
6. Offices should be placed adjecent to departmental needs and with easy access to flexible communal spaces
7. Legible wayfinding should be used to facilitate both toddler and elderly in navigating through space
8. Provide enough variety and mystery to keep users interested
9. Provide options for activities with different levels of difficulties
Fig. 22-23
RATIO OF STAFF TO CLIENTS
NUMBER OF KINDERGARTENERS PER DAY
NUMBER OF IN-HOUSE SENIOR LIVING MEMBERS
GENDER
CULTURE
3:2
50-55
20-30
Male/Female
Multicultural
CARE PROVIDERSPHYSICIAN GERIATRICS (4)
Specializes in dealing with illness and other complications due to the aging process in the elderly.
Ensures proper injury care, disease prevention, diagnosis, treatment, and recovery.
Treats disorders that arise due to aging such as Parkinson’s disease and Alzheimer’s disease.
Requests necessary tests, follow-up visits and refers patients to specialists, as necessary.
DIETICIAN (2)Oversees the culinary program including menu creation and food preparation.
Have direct communication with residents regarding meal preferences and diets.
Accurately calculate therapeutic diet restrictions and check the accuracy of resident trays at mealtimes.
PHYSICAL + RECREATIONAL THERAPIST (3)
Assist with resident activities, assessments, and activities profiles.
Encourage residents to participate in recreational social activities
Assist Care Center Administrator and Director of Lifestyle and Residential life
CARE PROVIDER FF&E:
Stand/Sit desk | Work surfaces | Tack chairs | Computers | Task lighting
| Storage | supply carts | Printers | Emergency power plugs
Examination table | Carts and lockers | Chairs | Tables | Patients beds | Activity
desk
Refrigeration | Sink units | Overhead storage | Ice machines
CERTIFIED NURSING ASSISTANTS (20)
Provide personal and direct care to residents
Assist residents with activities of daily living Assist residents with daily room order and light housekeeping.Assist residents with personal laundry duties, which may include ironing.Promote independence with residents offering choices and fostering self-help skills.Understands procedures regarding home care tasksEncourage, gather and/ or escort residents to participate in scheduled activity programs.Assist with Self-Administration medications and give reminders to residents.Follow policy for self-administrating medications PRN standing orders.Follow policy and procedure for narcotic administration and documentation.Follow policy and procedure for medication administration when a client is leaving the building.Understand standard precautions used for infection control and adhere to them.Other medication administration duties as assigned by Director of Clinical Services.
EXECUTIVE DIRECTOR (1)
> oversees every aspect of the facility, which includes the quality of service, amenities, care and
programming for each resident
> responsible for all accounting operations
ADMINISTRATIVE STAFF
CARE CENTER ADMINISTRATOR (1)
> oversees each care center department – from dining service to nursing care – and provides a
quality experience to residents.
> works closely with team of nurses and support staff to develop a personalized approach for every
care center resident
HUMAN RESOURCE MANAGER (1)
works to enhance both resident and employee satisfaction through oversight and management
of human resources
DIRECTOR OF CLINICAL SERVICES (1)
> helps to manage the quality of care and services provided to residents of the care center, which includes assisted living, memory support and skilled
nursing accommodations.
> works closely with the Care Center Administrator, the residents’ personal physicians, and the consulting medical director to provide care for
each resident.
DIRECTOR OF LIFESTYLE + RESIDENTIAL SERVICES (1)
Creates, finds and arranges outings and events for residents like educational lectures, travel
clubs, fitness classes, day trips to unique places
Assists independent living residents and their family members should they need support during
a change in a resident’s health.
Oversees wellness amenities, and manages concierge and valet services.
ADMINISTRATIVE STAFF (OFFICE) FF&E:
computers | printers | Fax | Desks | Task Chair | Storage |
Paper bin | Task light | Phone
CARE PROVIDERSPHYSICIAN GERIATRICS (4)
Specializes in dealing with illness and other complications due to the aging process in the elderly.
Ensures proper injury care, disease prevention, diagnosis, treatment, and recovery.
Treats disorders that arise due to aging such as Parkinson’s disease and Alzheimer’s disease.
Requests necessary tests, follow-up visits and refers patients to specialists, as necessary.
DIETICIAN (2)Oversees the culinary program including menu creation and food preparation.
Have direct communication with residents regarding meal preferences and diets.
Accurately calculate therapeutic diet restrictions and check the accuracy of resident trays at mealtimes.
PHYSICAL + RECREATIONAL THERAPIST (3)
Assist with resident activities, assessments, and activities profiles.
Encourage residents to participate in recreational social activities
Assist Care Center Administrator and Director of Lifestyle and Residential life
CARE PROVIDER FF&E:
Stand/Sit desk | Work surfaces | Tack chairs | Computers | Task lighting
| Storage | supply carts | Printers | Emergency power plugs
Examination table | Carts and lockers | Chairs | Tables | Patients beds | Activity
desk
Refrigeration | Sink units | Overhead storage | Ice machines
CERTIFIED NURSING ASSISTANTS (20)
Provide personal and direct care to residents
Assist residents with activities of daily living Assist residents with daily room order and light housekeeping.Assist residents with personal laundry duties, which may include ironing.Promote independence with residents offering choices and fostering self-help skills.Understands procedures regarding home care tasksEncourage, gather and/ or escort residents to participate in scheduled activity programs.Assist with Self-Administration medications and give reminders to residents.Follow policy for self-administrating medications PRN standing orders.Follow policy and procedure for narcotic administration and documentation.Follow policy and procedure for medication administration when a client is leaving the building.Understand standard precautions used for infection control and adhere to them.Other medication administration duties as assigned by Director of Clinical Services.
EXECUTIVE DIRECTOR (1)
> oversees every aspect of the facility, which includes the quality of service, amenities, care and
programming for each resident
> responsible for all accounting operations
ADMINISTRATIVE STAFF
CARE CENTER ADMINISTRATOR (1)
> oversees each care center department – from dining service to nursing care – and provides a
quality experience to residents.
> works closely with team of nurses and support staff to develop a personalized approach for every
care center resident
HUMAN RESOURCE MANAGER (1)
works to enhance both resident and employee satisfaction through oversight and management
of human resources
DIRECTOR OF CLINICAL SERVICES (1)
> helps to manage the quality of care and services provided to residents of the care center, which includes assisted living, memory support and skilled
nursing accommodations.
> works closely with the Care Center Administrator, the residents’ personal physicians, and the consulting medical director to provide care for
each resident.
DIRECTOR OF LIFESTYLE + RESIDENTIAL SERVICES (1)
Creates, finds and arranges outings and events for residents like educational lectures, travel
clubs, fitness classes, day trips to unique places
Assists independent living residents and their family members should they need support during
a change in a resident’s health.
Oversees wellness amenities, and manages concierge and valet services.
ADMINISTRATIVE STAFF (OFFICE) FF&E:
computers | printers | Fax | Desks | Task Chair | Storage |
Paper bin | Task light | Phone
EXECUTIVE DIRECTOR (1)
> oversees every aspect of the facility, which includes the quality of service, amenities, care and
programming for each resident
> responsible for all accounting operations
ADMINISTRATIVE STAFF
CARE CENTER ADMINISTRATOR (1)
> oversees each care center department – from dining service to nursing care – and provides a
quality experience to residents.
> works closely with team of nurses and support staff to develop a personalized approach for every
care center resident
HUMAN RESOURCE MANAGER (1)
works to enhance both resident and employee satisfaction through oversight and management
of human resources
DIRECTOR OF CLINICAL SERVICES (1)
> helps to manage the quality of care and services provided to residents of the care center, which includes assisted living, memory support and skilled
nursing accommodations.
> works closely with the Care Center Administrator, the residents’ personal physicians, and the consulting medical director to provide care for
each resident.
DIRECTOR OF LIFESTYLE + RESIDENTIAL SERVICES (1)
Creates, finds and arranges outings and events for residents like educational lectures, travel
clubs, fitness classes, day trips to unique places
Assists independent living residents and their family members should they need support during
a change in a resident’s health.
Oversees wellness amenities, and manages concierge and valet services.
ADMINISTRATIVE STAFF (OFFICE) FF&E:
computers | printers | Fax | Desks | Task Chair | Storage |
Paper bin | Task light | Phone
CLIENT: USER ACTIVITES TODDLERS 0-10 YEARS
Guardian sign-in & drop off
socializingwalking dancing
listening to musicsinging
learningplayingdining
napping
guardian sign-out and pick up
PARENTS OF KINDERGARTENERS
Register kids to facility Engage with staff to ensure child’s needs
are metDaily sign children into and out of the
facility
FAMILIES/SPOUSES OF ELDERLY PATIENTS
Admit elderly family member to facilityEngage with staff to ensure their needs are met
Regularly visit facility
CUSTOMER FF&E:
Lounge seating | movable seats | movable tables | storage bins |
disinfecting stations | interactive zones | lockers
ELDERLY RESIDENT/PATIENT
Live-in elderly residents will benefit from the socializing with the younger generation.
socializingdining
lounginglistening to music
dancingnature walking
learningsinging
sleepingreafding
taking a showergetting a check up
physical therapy
SUPPORT STAFFRECEPTIONIST (1)
Sit at front desk to sign in and sign out the kindergarteners
Give information to the parents and other guests
Receive amenities and answer phones
TEACHERS (7)
Curriculum planning
Facilitate development of interesting, stimulating and challenging indoor and outdoor environment.
Maintain classroom health and safety regulations
Observe and record children’s development
Be responsible for developing an intergenerational program and nurturing interaction between clients
and children.
Use appropriate assessment tools to balance cognitive, physical, social, emotional needs and enabling each
child through their individual development process.
Maintain daily log and reports progress or changes to parents/guardians and to other teachers.
DRIVERS (2) + VALET (3)
Transport the users to and from various destinations
Receive keys and park user cars in designated areas
SECURITY (7)
Oversees and participates in security inspections of facilitiy and participates in providing security
for all occupants and grounds
Prevents unauthorized visitors from entering and/or loitering on property
Informs counselors, parents, teachers and administrators of client behavior problems;
Maintains liaison with police, fire and other municipal departments.
CUSTODIAL SERVICES (10)
Picking up trash, sweeping, mopping, vacuuming, using industrial cleaning equipment to clean floors, cleaning windows, and minor building
maintenance and repairs.
Washing and sanitizing toilets, sinks and showers and restocking disposables
Ensuring spaces are prepared for the next day
SUPPORT STAFF FF&E:
Reception desk | phone | task chair | task light | storage
Tables | chairs | storage | white boards | flexible workspace | mats
Storage | cleaning supplies | trash bags | supply replacements
Podeum | shading devices/area
computers | walkie talkies
SUPPORT STAFFRECEPTIONIST (1)
Sit at front desk to sign in and sign out the kindergarteners
Give information to the parents and other guests
Receive amenities and answer phones
TEACHERS (7)
Curriculum planning
Facilitate development of interesting, stimulating and challenging indoor and outdoor environment.
Maintain classroom health and safety regulations
Observe and record children’s development
Be responsible for developing an intergenerational program and nurturing interaction between clients
and children.
Use appropriate assessment tools to balance cognitive, physical, social, emotional needs and enabling each
child through their individual development process.
Maintain daily log and reports progress or changes to parents/guardians and to other teachers.
DRIVERS (2) + VALET (3)
Transport the users to and from various destinations
Receive keys and park user cars in designated areas
SECURITY (7)
Oversees and participates in security inspections of facilitiy and participates in providing security
for all occupants and grounds
Prevents unauthorized visitors from entering and/or loitering on property
Informs counselors, parents, teachers and administrators of client behavior problems;
Maintains liaison with police, fire and other municipal departments.
CUSTODIAL SERVICES (10)
Picking up trash, sweeping, mopping, vacuuming, using industrial cleaning equipment to clean floors, cleaning windows, and minor building
maintenance and repairs.
Washing and sanitizing toilets, sinks and showers and restocking disposables
Ensuring spaces are prepared for the next day
SUPPORT STAFF FF&E:
Reception desk | phone | task chair | task light | storage
Tables | chairs | storage | white boards | flexible workspace | mats
Storage | cleaning supplies | trash bags | supply replacements
Podeum | shading devices/area
computers | walkie talkies
CLIENT: USER ACTIVITES TODDLERS 0-10 YEARS
Guardian sign-in & drop off
socializingwalking dancing
listening to musicsinging
learningplayingdining
napping
guardian sign-out and pick up
PARENTS OF KINDERGARTENERS
Register kids to facility Engage with staff to ensure child’s needs
are metDaily sign children into and out of the
facility
FAMILIES/SPOUSES OF ELDERLY PATIENTS
Admit elderly family member to facilityEngage with staff to ensure their needs are met
Regularly visit facility
CUSTOMER FF&E:
Lounge seating | movable seats | movable tables | storage bins |
disinfecting stations | interactive zones | lockers
ELDERLY RESIDENT/PATIENT
Live-in elderly residents will benefit from the socializing with the younger generation.
socializingdining
lounginglistening to music
dancingnature walking
learningsinging
sleepingreafding
taking a showergetting a check up
physical therapy
user assessment:PSYCHOLOGICAL AND physiological requirements
BODY SUPPORT AND EQUIPMENT
In the FF&E selection, we must consider that all users will require a variety of ergonomic furniture for the different preferences as well as different activities in the program. Users will require comfortable furniture that can be adjusted to support their posture, height, and other preferences. We also need to consider the possible aids that users may have, such as walkers, canes, crutches, and wheelchairs, when designing spaces and specifying FF&E. Patrons with disabilities
require handles, lifts, and other important accessibility features.
ERGONOMIC CONSIDERATIONS
AGE GROUPS NEEDS (CHILDREN, ELDERLY)
We have two main age groups that we will be focusing on for our project, which is children and elders. Elders require ADA compliance in the overall design and furniture selection while children will need
furniture that accomodates their height and other preferences.
FLEXIBILITY AND ACCESSIBILITY
The overall design must be ADA compliant. When designing inclusively, accessibility and flexibility are a must in order to accomodate all age groups, abilities, and ergonomic considerations. Flexibility is important in ergonomics, using adjustable chairs and tables as well as accomodating various configurations and activities in the space. The space should be flexible, allowing areas for socialization or refuge, providing users with sense of autonomy and
preference.
STIMULATION (SENSORY,COGNITIVE)
Stimulation is important for all age groups. The children need stimulation to help them learn new skills, socialize better, and develop further. The elders need to also be stimulated mentally and physically to reduce progression of mental or physical impairments. Children and elders can benefit from social learning environments with fun group activities for critical thinking, improving social skills,
and actively participating.
AMBIENT CONSIDERATIONS
PERCEIVED CONTROL (AUTONOMY/PERSONALIZATION)
There should be areas with spatial flexibility to allow the users to move around furniture for their own comfort. The temperature
settings and light switches should be customizable in their room.
INDOOR ENVIRONMENTAL QUALITYILLUMINATION AND ACOUSTICAL NEEDS
Illumination needs: Task lighting, natural lighting, accent lighting, ambient lighting, and security lighting are important for the users. The space should be well-lit with the appropriate and comfortable
color temperature for the activities taken place in the spaces.
Acoustic properties: These should be embedded to reduce excess noise pollution and reverb, minimizing the stress on a user and providing pleasant conditions for socializing, learning, and leisure. Acoustic properties could be in the wall treatments, ceiling panels,
materials selection, and flooring.
COMFORT VS STYLE
Comfort is key for all users of the space, especially seniors. It is imperitive to design functionally and comfortably than risking comfort for aesthetics in this mixed typology. The space needs to be ADA compliant to meet the needs of the differently abled patrons.
aging considerations
PSYCHOLOGICAL NEEDS
Wayfinding, landmarks, and nodes are important for the users who rely on focal points, color-coding, and other cues to guide them through the space. Seniors with alzheimers benefit from environmental cues
to trigger their memory and lead them back to their destination.
AGING EFFECTS
Aging can affect or impair a person’s senses,making them perceive a space differently. Their ability to experience the space is altered depending on their physical and psychological status, such as their
mobility, hearing, vision, state of mind, and other.
TYPES OF IMPAIRMENTS (CHILDREN, ELDERLY)
Children could have development issues causing physical or mental impairments. Elders often experience physical and mental deterioration, causing physical impairments, such as mobility, hearing, or vision, and mental impairments, such as alzheimers, dementia, loss of function or clarity. Both groups could also develop other disabilities, such as spectrum disorder, mental disorders,
phyrical disorder, or personality disorders.
ADMINISTRATIVE STAFFExecutive DirectorCare Center AdministratorHuman Resource ManagerDirector of NursingDirector of Lifestyle/Residential ServicesActivities Director
CARE PROVIDERSCertified Nursing AssistantsPhysicians Physical TherapistDietician
SUPPORTReceptionistTeachersCustodial/Cater ServicesDrivers/ValetSecurity
USERSElderly PatientsFamily/Spouses of Elderly PatientsToddlers/Children (3-6 years)Parents of Kindergarteners
user assessment:The majority of the occupants in our space will be care providers, support, seniors, and children. Other occupants include the administrative staff that oversees the functions of the space.
DEFINE THE USERS
CULTURE/ETHNICITY
Hispanics make up over 50% of the total population in Miami Beach. Non-Hispanic Whites make up 39% of the population and Non-Hispanic Blacks makes up 4% of the population. The users will most likely be
Hispanic and White.
AGE
Is age a significant constraint for design development?
Yes. In relation to our typology and potential clients, our previous findings showed that 13.2% of Miami Beach population was under the age of 5. Also, 28.5% of the population is around the age of 65-84. Ages 84+ takes up 4.9% of the population. For our typology, the ages will range from 0-5 years old and 65+ years old since it is a daycare facility as well as a senior living facility, so the design will have to cater to the
needs of those users.
DEMOGRAPHIC CHARACTERISTICS
Our users will most likely be Baby boomers (Seniors) and Gen Alpha (Children under age of 5). Demographics show that Miami Beach, Florida’s estimated population is 92,307, according to the most recent census. According to [insert info site here], Miami Beach is a predominantly
white neighborhood, making up 76% of Miami Beach’s population.
SEX
According to our previous findings, there are more males, 52.3%, residing in Miami Beach than females, 47.7%. However, between the ages of 0 and 14 and past the age of 55, there are more females than
males, so the majority of our users will most likely be female.
STATUS
HEALTH: PHYSICAL AND MENTAL COMPETENCE
Self-supporting potential? The residential units are intended for independent senior living. However, nursing assistants will be provided when needed. In the case that they would require 24 hour assistance, they could be transferred to another Vi facility that would be more accommodating
for their current health status and needs.
Do they need personal physical assistance? Yes. Because some of the elders will need assistance, there will be certified nursing assistants in the facility to assist those who need it. Physical therapy will also be offered in our program. Because there are also children, teachers will be around to assist them if needed.
Interceptive Guidance? Physical signs? Signage and other environmental cues should always be included in to provide clarity, caution, and wayfinding for all users in the facility.
Information desk or kiosk support? Information/Welcome desk should be provided to greet and/or
inform residents, newcomers, children, families, and other users.
COMMON BELIEFS
Which common values are significant?
Comfort, luxury, and positive distractions are common values among the senior users who will be residing in this intergenerational facility. Positive distractions, learning, and fun are common values for the daycare aspect of the facility. By merging the two age groups, they
can entertain each other and learn from one another.
user demographics
Fig. 24-26
user assessment:3D PLANNING & DEVELOPMENT
INFORMATION ACCESS
Is there a you-are-here map, brochures, etc.?
This would be important for wayfinding as some patrons would not be able to find their way without nodes, landmarks, or directories. The information should be legible, clear, and easy-to-understand for
all age groups, despite age or abilities.
security CONSIDERATIONS
SAFETY
Security cameras, reception/doorman, emergency/security lighting, and security personnel would be required in this facility to ensure the safety of the children, staff, and senior residents in this Miami Beach location. The design must also meet all necessary building
and fire codes as well as ADA-compliance.
SYMBOLIC PERCEPTION
Symbolic perception important in our facility since some of the users might have visual or hearing impairments as well as other disabilities. Symbolic perception is a part of inclusive design which includes flooring change and fences. This could be helpful in marking boundaries, identifying areas or landmarks, and informing
user through design.
goals+objectives
03
BELONGING & SELF ESTEEM
INTERACTION CONSIDERATIONS + GOALS
Is there a relationship between users? Is there potential for user dis-cussion / interaction? What is psychological support potential from
other users?
Elders and children can provide psychological support to one another. Our main goal with this facility is to break the intergenerational gap, help children to learn and develop, and reduce the depression and loneliness in elders. Children can learn valuable social and life skills from the elders and the elders can participate in social and physical activities, stimulating their mind and body, increasing their
happiness, and improving their wellbeing.
sOCIAL CONSIDERATIONS
PRIVACY VS. PUBLIC
Residential units would be considered private as they would be on a separate floor from the public areas. Public areas would contain the main social areas, such as the dining room, lounge areas, gardens,
group activity rooms, classrooms, and other.
Fig. 27-28
MissionThis project proposes an innovated concept of
day care -where children and seniors interact at an
intergenerational day care center to enhance the early
developing of children and quality of life of seniors
aging in place.
ORGANIZATIONAL GOALS
• Create a home away from home
• Promote interaction between children and seniors
• Provide amenities that help improve the quality of life
of all space users
• Provide a resort-like experience where people get the
most out of life everyday
• Create a universal design where all people feel
welcome despite their age or physical limitations
• The design should be attractive and functional for all type of users while reflecting the top-notch
services and amenities
• The interior design should respond to the post-modern architecture of the building and the
geographical location needs
• The interior should induce to engagement, stimulation, and exploration
FORM
Facility Goals & Objectives
• Create a universal design to make space accessible and inclusive to people of all kinds
• Create intergenerational common areas that can be used for one or both age groups at a time
• Provide designated areas for each age group to enhance their experience
• Incorporate technology that enhance the quality of life of the space users despite the different ages
• Create a flexible and inclusive floor plan that adapts to the activities and users’ needs despite the
different age generation and physical limitations
FUNCTION
• The design should be flexible enough to evolve over time according to the business needs
• The design while reflecting the luxury should have timeless elements that last at least 10 years without a
significant renovation
• Technology should be easy upgraded to keep up with timesTIME
• Specify long-lasting material that resist heavy traffic and the abusive use of children and seniors’ medical
equipment’s
• The design should take advantage of the building orientation to incorporate natural light into the
interior to reduce the artificial light consumption
• Spaces should be multi-functional to maximize their use and reduced the footprint
ECONOMY
References
Figure 1: Pinterest [Senior and Children hands]. (n.d.). Retrieved October 10, 2018, from https://pinterest.com
Figure 2: Caribbean Holiday. (2018). Retrieved October 10,2018, from https://www.expedia.com.au/Caribbean.d6022969.Destination-Travel-Guides
Figure 3:
Figure 4:
Figure 5: North America map. (2018) [Personal graphic illustration by group]. Image retrieved September 14, 2018 from Google Maps and Edited for graphic information
Figure 6: 30 Anniversary Celebratory Logo. (2017) Retrieved October 9, 2018, from https://www.viliving.com
Figure 7-16: Vi’s 10 Communities throughout the United States. (n.d) Retrieved October 9, 2018, from https://www.viliving.com
Figure 17: Randy Richardson Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 18: Gary Smith Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 19: Bill Sciortino Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 20: Judy Whitcomb Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Fig. 29-33
Senior Housing Property Trust (2018). The Executive Team. Retrieved October 9, 2018, from https://www.snhreit.com/home/default.aspx
Vi Senior Living Website (2018). About us. Retrieved October 9, 2018, from https://www.viliving.com
Vi Senior Living Website (2018). Awards. Retrieved October 9, 2018, from https://www.viliving.com
Wikipedia (2018). Vi Senior Living, Classic Residence Retrieved October 9, 2018, from https://en.wikipedia.org/wiki/Vi_Senior_Living,_Classic_Residence
image References
ReferencesFigure 17: Randy Richardson Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 18: Gary Smith Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 19: Bill Sciortino Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 20: Judy Whitcomb Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 21: Tara Cope Headshot. (2018) Retrieved October 9, 2018, from https://www.viliving.com
Figure 22: Grandparents Day at the Beach. (2010). Retrieved October 10, 2018, from blog.jeffreymwalcott.com/2010/08/grandparents-day-at-beach.html
Figure 23: Cute Child Relaxing on Beach Stock Photo. (2011). Retrieved October 9, 2018, from https://www.colourbox.com/image/cute-child-relaxing-on-beach-image-3122808
Figure 24-25: Daycare mixes brightest minds of yesterday and tomorrow. (2016). Gary Reyes/Bay Area News Group. Retrieved October 8, 2018 from wishbook.mercurynews.com/2016/alzkids
Figure 26-27: Where Senior Living Meets Aventura Living. (2018). Retrieved October 9, 2018, from https://miami.viliving.com
Figure 29: Cision PRWeb. (2015). Vi Logo [Logo]. Retrieved October 10, 2018, from http://www.prweb.com/releases/vi/movingstation/prweb9680927.htm
Figure 30-33: The Noun Project [Icons]. (n.d.). Retrieved October 10, 2018, from https://thenounproject.com
Senior Housing Property Trust (2018). The Executive Team. Retrieved October 9, 2018, from https://www.snhreit.com/home/default.aspx
Vi Senior Living Website (2018). About us. Retrieved October 9, 2018, from https://www.viliving.com
Vi Senior Living Website (2018). Awards. Retrieved October 9, 2018, from https://www.viliving.com
Wikipedia (2018). Vi Senior Living, Classic Residence Retrieved October 9, 2018, from https://en.wikipedia.org/wiki/Vi_Senior_Living,_Classic_Residence
Job Search | Indeed. Retrieved from https://www.indeed.com
image References
Figure 1: Pinterest [Senior and Children hands]. (n.d.). Retrieved October 10, 2018, from https://pinterest.com
Figure 2: Caribbean Vacation. (2018). Retrieved October 9, 2018, from https://www.expedia.com/Caribbean.d6022969.Destination-Travel-Guides
Figure 3: Where Senior Living Meets Aventura Living. (2018). Retrieved October 9, 2018, from https://miami.viliving.com
Figure 4: Cision PRWeb. (2015). Vi Logo [Logo]. Retrieved October 10, 2018, from http://www.prweb.com/releases/vi/movingstation/prweb9680927.htm
Figure 5: North America map. (2018) [Personal graphic illustration by group]. Image retrieved September 14, 2018 from Google Maps and Edited for graphic information
Figure 6: 30 Anniversary Celebratory Logo. (2017) Retrieved October 9, 2018, from https://www.viliving.com
Figure 7-16: Vi’s 10 Communities throughout the United States. (n.d) Retrieved October 9, 2018, from https://www.viliving.com