close more business faster this quarter - amazon s3 · jennifer savage, director or product...
TRANSCRIPT
Mike Machado, CRM Manager, YamahaJennifer Savage, Director or Product Marketing, DocuSign
Close More Business Faster This Quarter
Common Challenges We HearCommon Challenges We Hear
“Our reps spend too much time getting contracts signed.”
“Our documents create a hassle for our customers.”
“We need to enable selling on mobile devices.”
“We completely lose visibility into contract status after emailing/ faxing/overnighting.”
“We need to manually enter data into a number of existing systems.”
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Typical Steps To Close A ContractTypical Steps To Close A Contract
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The ProblemThe Problem
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How Much Business Do You Lose?How Much Business Do You Lose?
After Verbal “Yes”, The Percentage Of Deals That Do Not Ultimately Close
0%8.2%
1% - 2%20.1%
3% - 4%16.0%5% - 7%
20.5%
8% - 10%16.4%
>10%12.7%
Source: CSO Insights
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What If You Could Sign Deals Faster?What If You Could Sign Deals Faster?
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DocuSign Helps You Close More Deals FasterDocuSign Helps You Close More Deals Faster
Source: DocuSign
9%22%
36%
54%
75%
97%
10 min 30 min 1 hour 8 hour 24 hour 48 hour
% of DocuSign Completed Documents
Time to Completion
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Your Opportunity: Extraordinary ROIYour Opportunity: Extraordinary ROI
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About YamahaAbout Yamaha
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Leading Supplier of Musical Instruments•Pianos•Digital Keyboards•Synthesizers•Woodwind and Brass Instruments•Guitars•Drums•Professional Audio Gear
Yamaha Business ChallengeYamaha Business Challenge
Complex & lengthy signature processHuge volume of documentsVery labor intensiveLittle to no visibilityNo automationIncomplete, inaccurate & lost agreementsContracts not easily accessibleNo reportingNo corporate consistency
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Yamaha ResultsYamaha Results
Reduced cycle timeFrom 15 days to 2 hours
Massive cost savings53% reduction in costs (versus USPS)320% reduction in costs (versus FedEx)Data captured directly back in SalesforceTime spent to track, follow up & analyze
Better visibility, control & complianceEnhanced customer satisfactionImplementation in weeks
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DocuSigning Across YamahaDocuSigning Across Yamaha
Dealer Agreements (125+ Documents)Servicer Network AgreementsMap PolicySecurity Agreements, Continuing GuaranteesResale Tax CertificatesMusic School AgreementsMusic School Instructor Agreements Automation of M.A.P. ProcessUrgent Agreements Requiring Signature
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DemonstrationDemonstration
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Sales RepBill HallerGilt City
CustomerMike DinsdaleBliss Spa
DemonstrationDemonstration
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Sales RepBill HallerGilt City
CustomerMike DinsdaleBliss Spa
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DemonstrationDemonstration
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Sales RepBill HallerGilt City
CustomerMike DinsdaleBliss Spa
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DemonstrationDemonstration
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Sales RepBill HallerGilt City
CustomerMike DinsdaleBliss Spa
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Close More Business Faster This Quarter Close More Business Faster This Quarter
Complete agreements within minutes or hoursOffer a convenient customer experience Increase sales rep productivity Eliminate paper and storage costsIntegrate sales contracts with your CRMGet up and running quickly
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