commercial satcom update

A Combat Support Agency

Defense Information Systems Agency

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SATCOM PMOApril 2009

Commercial SATCOM UpdateCommercial SATCOM Update

READY ~ READY ~ RELIABLERELIABLE ~ RELEVANT ~ RELEVANT


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• DoD Commercial SATCOM Provisioning Process

• COMSATCOM Usage

• NC FCB Capabilities

• On-Going Initiatives

• Future Considerations

AgendaAgenda


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DoD Commercial SATCOM Provisioning Process


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• Chairman of the Joint Chiefs of Staff Instruction, CJCSI 6250.01C

– “Director, DISA…acquires all COMSATCOM resources, unless DOD Chief Information Officer (CIO) has granted a waiver to requesting organization...”

– “Director, DISA…Serves as SATCOM System Expert (SSE) for designated USSTRATCOM assigned systems, providing technical, sustainment, and operational support to the SATCOM Operational Manager (SOM)…

DoD COMSATCOM PolicyDoD COMSATCOM Policy

SATCOM PMO Delivers Operationally Responsive, Customer-Focused, and Cost-Effective Commercial SATCOM Services

That Enable the Joint Warfighter 4


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Task Orders and the SDBTask Orders and the SDB• CJCSI 6250.01C requires all user requirements for

SATCOM service be recorded in the Satellite Data Base (SDB)

– Ensure efficient use of capabilities

– Identify utilization for future planning purposes

• 19 Dec 08 OASD/NII memo identified lack of accountability of leased COMSATCOM

– COMSATCOM Task Orders to DISA need SDB identification or Joint Staff approved waiver

– Otherwise returned to Customer for action


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DoD COMSATCOM DoD COMSATCOM Business ModelBusiness Model

Contract Vehicle

CustomerRequirement

Specifying and ContractingFor a Solution

TSR

SOOSOW

RFP

AppropriateSecurity

RSSC PAC RSSC CONUS

DISA HQ

RSSC EUR GSSC

REQT

MAC 1?

MAC 2?

MAC 3?

Post AwardSupport

Trouble Ticketing/Problem Resolution

Resolve Unintentional and Purposeful Interference

GSSCSupport

Service

TechnicalSecurity

PerformanceCost

Evaluation

Best Value

Evaluation, DAA Review,and Service Award

NSTISSP 12 / DoDD 8581.1E

Evaluation, DAA Waivers and Tracking

• Develop IGCEs• Develop J&As• Develop SOW/SOO/PWS• Prepare TSR• Prepare RFPs

• User inquiries• Requirements

definition

• MAC designation assistance

• Evaluate proposals• Evaluate IA compliance• Obtain user and DAA

approvals• Track protection metrics

• RFI resolution• Outage support• Billing

assistance• Service

planning• Reports

PMO SATCOM

DITCO

DISA Provides COMSATCOM Life Cycle Warfighter Support 6


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• DSTS-G (SATCOM PMO)– Provides global Fixed Satellite Service (FSS) - bandwidth,

terminals, and terrestrial connectivity

• Inmarsat (SATCOM PMO)– Provides Inmarsat Mobile Satellite Service (MSS) -

subscription services (satellite and equipment)

• SATCOM II (GSA)– Provides global FSS bandwidth, MSS subscription services,

terminals, and professional support services

Major Commercial Major Commercial SATCOM ContractsSATCOM Contracts

Service Delivered Via Most Appropriate Contract Vehicle 7


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• Customer Account Manager (CAMs) – Provides 24/7 customer support in development and submission of

new requirements or changes for existing service

– Provides crisis response / support to DoD and National contingencies and emergencies

• Global SATCOM Support Center (GSSC)– Supports DoD, White House Communications Agency, Defense

Agencies, National Users, and other users not assigned to an RSSC

– Supports NORTHCOM/NORAD, TRANSCOM, STRATCOM, Joint Chiefs of Staff

• Regional SATCOM Support Centers (RSSCs) – RSSC Pacific – PACOM

– RSSC CONUS – CENTCOM, JFCOM, SOCOM, SOUTHCOM

– RSSC Europe - EUCOM and AFRICOM

Customer SupportCustomer Support

Designated CAM assigned to each COCOM8


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• Independent Government Cost Estimates (IGCEs) are official cost estimates used in the provisioning process for COMSATCOM services

– Customer uses the IGCE as a cost estimate for services required

– DITCO uses the IGCE to evaluate whether offerors’ cost proposals are fair, reasonable and competitive

• The Link Budget is important component of the IGCE– Based on customer requirements, an engineering services

advisor determines the estimated satellite bandwidth resources required to meet the need from a range of commercially available satellite sources

– Used to calculate likely costs for alternative satellite(s)– Does not determine potential satellite resource availability

Independent Government Independent Government Cost EstimatesCost Estimates

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Provisioning ProcessProvisioning ProcessNew Service RequestNew Service Request

A c

q u

i s

i t i

o n

SATC

OM

PM

O /

End U

ser

End U

ser

Res

ourc

e Mgr

SATC

OM

PM

O

Con

trac

ting

Offi

cer

Ven

dor SA

TCO

M

PMO

Ven

dor

End U

ser

S t

a k

e h

o l

d e

r

ServiceServiceCSSR

(technical)

CSSR (technical)

TRTR TSRTSR TSO*Equipment

only

TSO*Equipment

only

RFP (Inquiry)

RFP (Inquiry) ProposalsProposals

Technical / IA

Evaluation

Technical / IA

Evaluation Contract Award

Contract Award

Customer Req’t

AmendmentClarification

TP

Preliminary Phase Activities:• Gather Data/Information• Refine Requirement (SOO/PWS/SOW)• Develop Cost Estimate• Determine Scope

• Assign TO Number• Additional paperwork as required (J&A, IA, HNA)• RFP/Inquiry Submission• DAA Approval

• Vendor Proposal Submissions• TEB/IA Evaluation • Validate funding• Award selection• FC Approval/Notification

Provisioning Process Phase Activities:

Con

trac

ting

Offi

cer

ACRONYMS

HNA: Host Nation AgreementRFP: Request for Proposals TEB: Technical Evaluation Board TSR: Telecommunications Service Request

IA: Information AssuranceSOO: Statement of ObjectivesTP: Transmission Plan

J&A: Justification & ApprovalSOW: Statement of WorkFC: Funding CertificationTO: Task Order

CSSR: Commercial Satellite Service Request PWS: Performance Work StatementTR: Telecommunications Request TSO: Telecommunications Service Order


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Provisioning ProcessProvisioning ProcessContinuing ServiceContinuing Service

R e

n e

w a

l

Existing Contract

Existing Contract

RenewalNotification to End User

RenewalNotification to End User

TRTR TSRTSR TSO*Equipment

only

TSO*Equipment

onlyContract

Modification

Contract Modification Service

Cont’d

Service Cont’d

S t

a k

e h

o l

d e

r

Preliminary Phase Activities:• Verify and confirm customer

desire to continue service (i.e., exercise “Option Year”)

• Submit TR and TSR• Additional paperwork as required

Provisioning Process Phase Activities:

SATC

OM

PM

O /

End U

ser

End U

ser

Res

ourc

e Mgr

SATC

OM

PM

O

Con

trac

ting

Offi

cer

Ven

dor

Ven

dor

End U

ser

Con

trac

ting

Offi

cer

TP

ACRONYMSTP: Transmission Plan TR: Telecommunications RequestTSO: Telecommunications Service OrderTSR: Telecommunications Service Request


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• Mission Planning• Constellation Loading• Network Utilization and Optimization• International Partner Coordination• RSSC and GSSC Activities Coordination• Anomaly/Electromagnetic Interference Resolution

Post Award SupportPost Award Support

GSSC provides 24/7 Commercial SATCOMOperational Support and Situational Awareness 12


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COMSATCOM Electromagnetic COMSATCOM Electromagnetic Interference (EMI) Resolution Interference (EMI) Resolution

ProcessProcess

Identification & VerificationRule out local causes (e.g., defective equipment, invalid

frequency assignments)

NotificationAs quickly as possible following

event start

VendorVendor

User’s Chain of Command


UserUser

Resolution

TroubleTicket

GSSC• Coordinates problem identification with vendor• Coordinate resolution activities with users, COCOMs, other relevant parties• Issue close-out


COMSATCOM MPST(Management & Planning

System Tool)


System Tool)Updates on Issue Status

Reporting

PMO SATCOM

PMO SATCOM

RSSCRSSC

EMIEMI

Scenario 1: User experiences interference signal


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COMSATCOM Electromagnetic COMSATCOM Electromagnetic Interference (EMI) Resolution Interference (EMI) Resolution

ProcessProcess

VendorVendor



UserUser




System Tool)


System Tool)Notifications and Updates on Issue

Status

Reporting

PMO SATCOM

PMO SATCOM

RSSCRSSC

EMIEMI

Scenario 2: Anomaly first comes to the attention of GSSC

Coordinate ResolutionReceive Status Updates

Problem identification


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• Ensures DSTS-G vendor meets lease requirements• Assists in the restoration of bandwidth• Single focal point for warfighter assistance when

experiencing issues with their lease – Bandwidth– Terminal– Space Segment

• Reviews all DSTS-G vendor reports; assists Warfighters in recovery of funds when contractual obligations are not fulfilled

• Focal point for providing global situational awareness on Commercial SATCOM events

Operational OversightOperational Oversight

Ensures Warfighters Get What They’re Paying For15

–Teleport–GIG Services


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DoD Commercial SATCOM Usage Update


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• CJCSI 6250.01C directs STRATCOM to work with DISA to annually execute a DoD annual COMSATCOM usage analysis (including spend analysis)

– Spend analysis is recognized in the commercial sector as a “best-practice” cost control tool

• Various stakeholders have significant interest in the annual report

– Joint Staff J6– DoD EA for Space– ASD(NII)– Military Communications-Electronics Board– Congress/GAO– Satellite Industry

Annual Usage ReportAnnual Usage ReportBackgroundBackground


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Expenditures & Usage Expenditures & Usage

0

50

100

150

200

250

300

350

2000 2001 2002 2003 2004 2005 2006 2007

Mill

ions

Fiscal Year

0

1000

2000

3000

4000

5000

6000

7000

MH

z

Total Spend ($)

Bandw idth (MHz)

• Fixed Satellite Service expenditures increased 14.3 percent in FY07, exceeding $338M

• Bandwidth usage increased 11 percent in FY2007, to 6.2 Gigahertz

The Annual COMSATCOM Usage Report allows DoD to track expenditure and usage growth over time:

FSS COMSATCOM


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Expenditures & Usage Expenditures & Usage

MSS COMSATCOM: DISA INMARSAT VEHICLE

0

10

20

30

40

50

60

2003 2004 2005 2006 2007

Fiscal Year

$ M

illio

ns

• Mobile Satellite Service expenditures reached nearly $49M in FY07

• Estimated number of airtime minutes for FY07 was 6.4 million

DoD separately tracks expenditure and usage growth over time on the DISA INMARSAT Vehicle:


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Transponder Equivalent Transponder Equivalent PricingPricing

$2.3$2.4

$1.9$2.1

$2.4$2.3

$2.1

$1.6$1.8

$1.7$1.6 $1.6$1.6

$1.9

$1.2 $1.1

$1.3$1.3

$1.8

$1.5

$1.6

$-

$0.5

$1.0

$1.5

$2.0

$2.5

$3.0

2001 2002 2003 2004 2005 2006 2007

Fiscal Year

Av

era

ge

TP

E C

os

t ($

M)

Non-DSTS-G Average TPE Cost Market Average TPE Cost DSTS-G Average TPE Cost

• DSTS-G continues to be cost-effective, driven mainly by task order competition

• Ku Band accounts for 85 percent of bandwidth used by DoD TPE = One 36-MHz Transponder leased for 1 year

Report also compares contract pricing effectiveness:


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Regional Ku-band DSTS-G Regional Ku-band DSTS-G

TPE Costs TPE Costs

$-

$0.5

$1.0

$1.5

$2.0

$2.5

$3.0

Asia Europe Middle East/Africa North America South America

Av

era

ge

TP

E C

os

t ($

M)

0

500

1000

1500

2000

2500

MH

z

Market Average TPE CostDSTS-G Average TPE CostDSTS-G Bandw idth Usage

• Generally, the more we buy in a region, the better price we pay

• Middle East and North America are capacity constrained

• TPE prices increased 9 percent in Middle East and North America in 2007


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• Recent (2nd half FY08) service requests highlight fact DoD is competing for scarce COMSATCOM bandwidth

• Especially in North America and CENTCOM regions

• Serviced CENTCOM Task Order prices trending up

• Some recent Southwest Asia and CENTCOM region Task Order not serviced

– e.g., Requests to support AISR, Inter-Theater Communications

Impacts of Increasing Impacts of Increasing DemandDemand

Warfighting Options Constrained by Available Bandwidth22


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DoD Commercial SATCOM NC FCB Capabilities Update


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– “Floors” – capabilities applicable to all DoD-leased services (no cost to user)

– “User Selectable” levels – capabilities individual customers are willing to pay in addition to obtain

NC FCB Capabilities UpdateNC FCB Capabilities Update

NC FCB Capability Areas

Coverage Protection

NetOps Portability

Flexibility/ Optimization

Responsiveness

Capacity Net Ready (Interoperability)

Capabilities endorsed by Joint Staff J6 on 30 July 2008

• In July 2008, the NC FCB formally endorsed the updated capabilities for COMSATCOM


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July 2008 Revalidated July 2008 Revalidated COMSATCOM CapabilitiesCOMSATCOM Capabilities

NC FCB Capability Area

Associated Floors/User-Selectable Enhancements

Coverage Floor: C-, Ku, Ka, and X bands worldwide, with a minimum between latitudes of 70/70, subject to availability/geometrySelectable: User-defined coverage, negotiated up front

NetOps Floor: Near-real-time monitoring, fault/incident reporting, and information access to ensure effective and efficient operations; performance, and availability consistent with commercial best practicesSelectable: User-defined reporting negotiated up front

Flexibility/ Optimization

Floor: Regrooming for space segment and earth terminal/teleport resources for spectral, operational, and price efficiencies selectable on user requestSelectable: Specific terms negotiated up front

Capacity Floor: Ability to acquire COMSATCOM services as neededSelectable: Ability to scale managed service subscription capacity as needed within pre-defined limits (As much as possible, service capacity and coverage limits will be determined in advance)

Protection Floor: SAT Ops clearances; OPSEC clearances; TT&C encryption on command link; electromagnetic interference (EMI)/ radio frequency interference (RFI) geolocationSelectable: User-defined reporting negotiated up front

Portability Floor: Global portability, subject to availability and negotiationSelectable: Specific terms negotiated up front

Responsiveness Floor: Service available ≤ 30 days from award (does not necessarily include HNA and long-lead terrestrial connectivity)Selectable: Time-critical requirements 7 days, 4 hours

Net Ready (Interoperability)

Floor: Services provided consistent with commercial/industry standards and/or best practicesSelectable: Access to/interoperability with DoD Teleport/Gateways and cross-domain enterprise services


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• DODD 8581.1E mandates IA for space– Based on Mission Assurance Category levels– MAC I and MAC II call for NSA-approved TT&C

encryption – MAC III calls for commercial best practices – Security controls for ground systems

• DISA has developed a process to evaluate IA compliance and identify the best value solution for given mission MAC level

• DISA executed a “trial period” where four different task orders were evaluated using new process

Protection Requirements on Protection Requirements on DSTS-GDSTS-G

• Results to date:– Showed no perceptible impact to cost or schedule– Provided better insights into the IA posture of COMSATCOM services

• IA compliance evaluation conducted for new task orders and re-competes


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DoD Commercial SATCOM Initiatives


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BGAN Direct Connect (BDC) provides access to SIPRNet and NIPRNet via BGAN terminals

• Phase 1 (Europe) provides DISN connection to BGAN users globally via Europe

• Phase 2 (Hawaii) provides redundant connectivity and reduces latency for CONUS and Asia-Pacific users

• Phase 1 available Sep ’09

• Phase 2 available FY10

Description Status

Phase 1

Phase 2

BGAN Direct ConnectBGAN Direct Connect


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• FY07-09 IRIS Joint Capability Technology Demonstration (JCTD)– 3 year JCTD to assess operational utility of IRIS technology– Transition: DISA (IRIS JCTD Transition Manager) will provide a

contract vehicle to enable DoD use of IRIS on a fee for service basis

• Internet Protocol Routing In Space (IRIS) payload– Hosted on Intelsat-14 (IS-14)– Onboard router/Linkway

hub functions

– 100% commercial owned

IRIS JCTDIRIS JCTD

Upcoming IRIS JCTD Milestones

Operational Demo 3 (NC3A supported simulation) 3QFY‘09

IS-14 launch 4QFY09

Operational Demo 4 (JIATF-S: live on-orbit demo) 1Q-2QFY10

IRIS available for DoD use 2QFY10

Completed IRIS JCTD Milestones

Implementation Directive signed Jan '07

Management Plan signed Jul'07

Operational Demo 1 MIT-LL emulation Jul '07

Transition Plan signed Nov '07

Operational Demo 2 USCG supported simulation Aug ‘08

– Launch (est): 4QFY09– 2 Ku transponders (S.A./N.Africa)– 1 C transponder (W. Hemisphere)


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ObjectiveTo provide an on-going forum for DoD and the commercial satellite

communications (SATCOM) industry to discuss potential improvements to policies, programs and processes for enhanced mission assurance of SATCOM services used in support of the Department of Defense and U.S.

national security interests.

Mission Assurance Mission Assurance Working GroupWorking Group

Efforts

• Compliance of DoD commercial SATCOM services with warfighter requirements for Protection and NetOps

• Sharing and protection of critical infrastructure information

– Between and among U.S. government and U.S. industry

– With operators and authorities in allied and friendly nations.

• Operational planning for collaborative preparedness and incident response

• Sustain sovereign rights of space-based U.S. and allied SATCOM systems


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DoD Commercial SATCOM Future Considerations


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Considerations for the Considerations for the FutureFuture

Supply and Demand

Military vs Commercial

Industry Trends

Law and Policy

Technology Trends

Funding

Industry Desires

CustomerRequirements


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• In June 2008, the Joint Staff formally endorsed a requirements synopsis for planning purposes

Projected DoD Transponded Projected DoD Transponded Commercial SATCOM DemandCommercial SATCOM Demand

Requirements endorsed by Joint Staff J6 on 25 June 2008

0

50

100

150

200

250

300

350

400

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

36M

Hz T

ran

sp

on

der

Eq

uiv

ale

nts

Ku-Band MEA Ku-Band NA Ku-Band EU C-Band MEA Ku-Band ASIA L-Band NA

L-Band SA L-Band EU L-Band MEA L-Band ASIA S-Band NA S-Band SA

S-Band EU S-Band MEA S-Band ASIA C-Band NA C-Band SA C-Band EU

C-Band ASIA X-Band NA X-Band SA X-Band EU X-Band MEA X-Band ASIA

Ku-Band SA Ka-Band NA Ka-Band SA Ka-Band EU Ka-Band MEA Ka-Band ASIA

Nominal Estimate


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WGS impacts on DoD WGS impacts on DoD Commercial SATCOM UseCommercial SATCOM Use

• Nominal-case and best-case Wideband Global SATCOM (WGS) migration*• Reductions in requirements to pre-GWOT level• Draw down in FSS demand in the Middle East / Africa region due to transition

from COMSATCOM to terrestrial based services and/or reduced military ops

0

50

100

150

200

250

300

350

400

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

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MH

z T

ran

sp

on

de

r E

qu

iva

len

ts

WGS Nominal / New Ops / New Mix WGS Best Pre-GWOT CENTCOM Draw Down

* WGS offloading based on six satellite program of record at time of analysis

Source: 25 Jun 08 NC FCB endorsed Requirements Synopsis


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Future COMSATCOM Future COMSATCOM Services AcquisitionServices Acquisition

• Satisfy revalidated Joint Staff capabilities

• Provide Warfighters with a flexible, best value mechanism

• Takes advantage of future industry and user trends

• Achieve successful contract transition – 1-yr overlap

ObjectivesObjectives

DSTS-G2

00

8

20

09

20

10

20

11

20

12

20

13

20

14

20

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INMARSAT

FCSA

Satellite Service Contracts

FCSA: Future COMSATCOM Services Acquistion

ProcurementProcurement

MKT RESEARCH

REQUIREMENTS

COST/ BENEFIT

STRATEGY


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