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How to develop effective messages Management Communication Training www.communicatingeu.com

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How to develop effective messages

Management Communication Trainingwww.communicatingeu.com

Andrew Manasseh

• 25 years training, business development, staff management and training

• British Council 15 years in Thailand, Czech Republic, Italy and Brussels

• 9 years EU communications and PR training

• Work with EU trade associations, EU institutions, governments, corporate

Communication objectives

Raise awareness

Develop opinion

Change behaviour

You have to move your audience to a new place

Message

What do they think

now?

What do they care

about?

What do you want them to think?

www.communicatingeu.com

The message house

Messages need proof

Hard proof• Statistics

• Trends

• Graphs

• Charts

• Percentages

• Voter turnout

Soft proof

www.communicatingeu.com

Messages – the message house

Four questions

1. What’s the big picture?

2. What two or three supporting statements do you have?

3. What is your proof?

4. What do you want them to do?

www.communicatingeu.com

McDonald's Mission

We’re determined to continuously improve our social and environmental performance. We work hard, together with our suppliers and independent restaurant franchisees, to strive toward a sustainable future – for our company and the communities in which we operate.

From the beginning, we’ve been a company committed to doing the right thing. Today, our values continue to be the foundation for who we are, what we do, and how we operate,

EU Institution Clichés

2012 - European Year for Active Ageing and Solidarity between Generations

• The year is intended to raise awareness of the contribution that older people make to society. It seeks to encourage policymakers and relevant stakeholders at all levels to take action with the aim of creating better opportunities for active ageing and strengthening solidarity between generations.

• Awareness

• Policymakers

• Stakeholders

• Creating opportunities

• Strengthening

• Solidarity

Messages – the message house

Four questions

1. What’s the big picture?

2. What two or three supporting statements do you have?

3. What is your proof?

4. What do you want them to do?