description: tags: session36

8/14/2019 description: tags: Session36

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Session 36

What's In a Name? FSA4SCHOOLS Says It All


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FSA4SCHOOLS.ED.GOV

s FSA Federal Student Aid (previouslySFA Student Financial Assistance)

s 4SCHOOLS A website created, updatedand improved by and for our schoolpartners

s ED.GOV Brought to you by the U.S.Department of Education


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Features of Version 2

s Links grouped by function Resources and Training

FAA Access to Student Data Participation and Funding

s FSA Calendar more prominents FSA News more prominent


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Home state


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Be Sure to Check out the RED toolbar

s Advanced Searchs MY FSA mouseover to select register or

log-ins Other Links If it isnt found on the left side

of the page, check heres Help Center combines, HELP, FAQs,

Contacts, Suggestions, Got a Question,About CSCC


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Advanced Search


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MY FSA


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Help via Help Center


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FSA Contacts Listing


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Send Email to CSCC


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School Portal Design


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Search Help


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Calendar Suggestion?


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FSA Calendar

s Events,s Title IV

deadline dates,s Training

opportunities,s NPRM

comment duedate


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Events


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Title IV Deadlines


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Training Opportunities


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We arent done yet!


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FSA Headlines

s The latest breakingFSA News.

s Policy and RuleChanges.

s Each links to moredetails.

s More = Archived.


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Your Picture Here!


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More Enhancements Inthe Queue

s TRIO/Counselors Page

s Foreign Schools Page

s Promotional Materials Page

s Case Management Page


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Common Features for Websites for Schools

s New FSA logo

s Common Navigation

s Consistent Return to FSA4SCHOOLS


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Features of New IFAP

s Incorporates new FSA logo and commonlook and feel for web sites for schools

s

More Direct Access to Publications (fewer clicks to get there)s Groups offerings according to function vs.

alphabetical listings Brings worksheets, fact sheets, payment

schedules to the forefront


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Moved, but not lost.


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Advanced Search -


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Other Views


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Current Publications


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Archived Publications


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Publications by Topic


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Member Services


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Subscription Email


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Your Feedback Matters

s We listen to your concerns.

s We planenhancements basedupon your comments.

s Its not magic its apartnership!


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Ready, Aim .


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New and Improved Search

s We think weve finally gotten it right.s Expert consultants got involved.s The IFAP search really has improved,

REALLY!s Examples coming up, but try it yourself.s Visit the PC Lab and let us know what you

think.


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Is it RIGHT, yet?

FSAs customer friendly

approach..Its not right until the

customer says its right!


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Search Examples

s First example: search on the worddeadlines

s Second example: search on the wordsstudent eligibility defaulted loans without quotes, commas, or any other

structurings Lets see what happens now!


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Search ResultsBEFORE 10/31/02


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Search Results AFTER 10/31/2002


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Side by Side Results

s Old: First entry a Dear Partner Letter from09/1999

s New: First entry an electronic

announcement from 06/2002


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Another Comparisons Searched on student eligibility defaulted

loans Old Only one irrelevant return


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Relevant Results Now! s Searched on student eligibility defaulted

loan NEW SHOWS GOOD RESULTS


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Customer Service Call Center

We appreciate your feedback and comments.We can be reached:

Phone: 1-800-433-7327Fax: 202-275-5532Email: [email protected]

description: tags: session36

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