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Version Creation Date: 271/07/2014 – of 35 RMDMO Helpdesk 08456 047267

Despatch Manager Online

Guide to Import Shipments Set Up For use with Despatch Manager Online Batch Import mode

Version 1.2 July 2014


Contents Glossary ..................................................................................................................................... 3 Introduction to Working with Despatch Manager Online.................................................. 4

ISD Wizard Step 1 ................................................................................................................ 6 ISD Wizard Step 2 ................................................................................................................ 7

Summary of Optional fields required for Service families .....................................11 ISD Wizard Step 3 ..............................................................................................................13

Service fields and suggested mappings ..........................................................................14 ISD Wizard Step 5 ..............................................................................................................20

Import Shipments Operation ...............................................................................................21 Some general guidelines on importing files............................................................................22 Notes on file editing when using the ISD function..................................................................23 ISD Settings ..............................................................................................................................24 Postcode Mapping ....................................................................................................................26 Appendix 1: Default Country codes within DMO: ....................................................................27 Appendix 2: Field Formats .......................................................................................................34


Glossary Service – Is the name given to RM postal products. e.g. Royal Mail Special Delivery Guaranteed by 1pm, Royal Mail Tracked 24. Service Enhancements - are add on services on top of existing products, e.g. Royal Mail 24 with Signed-For.


Introduction to Working with Despatch Manager Online There are three ways to enter shipping data with Despatch Manager Online (DMO):

1. Manual data entry 2. Import Shipment Data function 3. On Demand function

This guide helps the Despatch Manager Online User to set up the required shipping file formats and operate in the Import Shipments mode. The Import Shipment Data (ISD) function allows customers to manually enter multiple (or batch) shipments in one go. This guide helps user to create ISD file formats using the DMO wizard and then explains how to import them and process them in DMO. In the above approach, the Shipment Data file itself is sourced from the customers own IT/ fulfilment system and thus simplifies raising shipments. For general DMO help the DMO User Guide should be used, available from Royal Mail.


Creating an Import Shipment File Format The Import Shipping Data (ISD) Wizard is used to create or edit a User Defined Format (Template) for importing shipping files in Import Shipping Data mode and On Demand mode (except On Demand customers who present files in Royal Mail’s legacy shipping system file format). The following Import Shipments screen is found under the Shipping Services tab.

These buttons allow users to Create (New), Delete or Edit a template

To review a Format click on its name.


ISD Wizard Step 1

Either select an existing User Defined Format button and then Edit Layout button, or click New to create a new template (Note, double clicking on the format will open a read only summary) Step 1 of the wizard is now shown

The file layout format needs to be chosen. Import files are commonly CSV (comma separated) or TXT (Text) which use a “,” to separate each specific piece of data. To select CSV/ TXT format the Delimiter-separated values button is chosen. The Fixed width fields option is not usually selected. The Country default is normally left as UK and the recipient code left un-ticked. Use recipient code for address information. (address code on shipping screen or in address book). Click on button.


ISD Wizard Step 2

Step 2 of the wizard for the Fixed Width Fields option is now shown


Step 2 of the wizard for Delimiter Separated Values is now shown

Because the delimited format was selected in step 1 the wizard defaults the separator to a comma (,) and the delimiter to a double quote (“). Common practice is to leave these in place.


In either option, Fixed Width or Delimiter Separated, the user is required to specify the order of data columns being imported- see next step The next step is to select from the list of fields required.

In this partially completed example, Service Reference, Service, Recipient, Business Response/ Recipient, Address line 1, Filler, Filler (shown as xxxxx) have already been selected. With the exception of the “Filler” tag they have been removed from the field list as they can only appear once in a user defined profile Note the order of these fields MUST match the imported file. Also note that you can ignore columns of data in the import file by adding the “Filler” option. This ensures DMO disregards data in this column. The Service Enhancement field is required for certain enhancements, such as SMS & Email notifications, with Tracked or Special Delivery. Note: The use of Service Enhancement 2 field should be used solely to generate Special Delivery Guaranteed SMS & Email notifications in conjunction with using consequential Loss enhancements; or Tracked Local Collect enhancement in conjunction with Notification enhancement. Note: The use of Service Enhancement 3 field should be used solely to generate Special Delivery Guaranteed SMS & Email notifications in conjunction with using Consequential Loss enhancements and Local Collect. For a Tracked Return Service the user must select the ‘Service Reference’ field. The Recipient Address fields will then be replaced by the Tracked Return Address. The replacement will be done automatically by DMO.


The Table below details the data fields that are used by DMO and provides an overview of their meaning. The format column details the number of alpha characters (A) or numerics (N) required. Where there is a maximum number of characters permitted, the numbers in brackets give this detail. Fields in bold blue are mandatory. Field Optional Format

Comment

Service Reference N A(10) SAP Agreement number Service N A(10) Service required i.e. Tracked 24, SD etc… Departmental Reference Y AN(10) Use Departmental References created in

OBA Service Enhancement Y AAA Needed for optional service enhancements

e.g. Royal Mail Signed For or Local Collect (Tracked 24/48 or Special Delivery) or a Consequential Loss enhancement (for Special Delivery)

Service Enhancement 2 Y AAA Needed for users who wish to add Special Delivery Notification (SMS & Email) above existing enhancements of Consequential Loss. Needed for Tracked Service users who want to add Local Collect enhancement as well as Notification (SMS & Email)

Service Enhancement 3 Y AAA Needed for users who wish add Local Collect delivery enhancement to Special Delivery Notification (SMS & Email) as well as Consequential Loss enhancement .

Service Format Y AAA Letter, Large Letter, Packet Service Class Y AAA 1st Class, 2nd Class Business Response/ Recipient

N A(30) Business Response contact if Tracked Returns Service, else Recipient name

Business Response/ Recipient Complementary Name

Y A(30) Additional name

Business Response/ Recipient Address line 1 (2/3)

N A(50) Address i.e. house/flat number, street/ road NOTE: labels will only print first 26 characters

Business Response/ Recipient Post Code

N A(2-4)_A(3-4)

Mandatory – valid UK post code.

Business response/ Recipient Post Town

N A(50) Post town

Business Response/ Country Code

N AAA I f left empty defaults to GB

Recipient Zone Code Y AAA Optional Recipient Contact Name Y A(30) Name of recipient Recipient Tel # Y N(11) Optional, unless SMS notification, must

start with a zero. Only import numbers if you wish to issue notifications.

Recipient Email address Y A(50) Optional, unless email notification. Only


import addresses if you wish to issue notifications.

Shipping Date N DDMMYYYY MMDDYYYY DDMMYY MMDDYY YYMMDD

Customer defined date separator can be used; ‘/’ ‘-‘ ‘.’

Reference N AN(30) Customers own reference (e.g. order number)

I tems N N(2) Number of items Weight (Kgs) N NN.N

NN.NN NN.NNN NN NNNNN

Weight format is defined in ISD format definition (ISD Wizard, step 3)

Nature of goods Y A(30) Not required Safe Place Y A Optional, Only for RM Tracked services Signature Y A Optional, Only for RM Tracked services Filler Y - Used to ignore fields that are not required

Summary of Optional fields required for Service families

Although some data fields are optional, the data may actually be required for a Service to be fully utilised. This table shows those services where optional information will be required to fully complete the shipment. Service Family Class Format Enhancement Email/

Mobile Std Tariff Letters Y Y Royal Mail Tracked 24/48

N N SMS/Email notification, Signature, Safeplace/ Local Collect

Y

Special Delivery Guaranteed

N N Consequential Loss SMS/Email Notifications/ Local Collect

Y

Royal Mail 24/48 1st/ 2nd Y Royal Mail Signed For Royal Mail 24/48 (Sort8)

1st/ 2nd Y Royal Mail Signed For

Standard On Account N Y Economy On Account N Y I Tracked & Signed On Account

Tracked on Account N Y International Business Mail Mixed

N Y

InternationalBusiness Mail Large Letters

N Y

International Business Parcels

N Y


International Business Signed

N Y

International Business Tracked

N Y

International Business Tracked & Signed

N Y

HM Forces Y Y Note - Only use Email addresses or Mobile numbers if you are requesting notifications Where Local Collect enhancement is used, users need to integrate their systems with Local Collect API web services to identify the relevant Post Office delivery address to populate in the import file.


ISD Wizard Step 3 Step 3 of the wizard requires you to select the date and weight format. The date format must be consistent across all fields used in the import file. Note you can add a separator i.e. ‘/’ or ‘-‘or ‘.’ or leave blank. Weight can be in grams with no decimal point or kilograms with no fractions, or 1, 2 or 3 decimal points.

Once the user has selected date and weight formats the user should click button.


1. Select an attribute from your import file

4. Select the relevant DMO attribute to map

3. Enter your import file field code.

6. Mapping now appears here.

2. The enclosing box will be titled as per your selection.

ISD Wizard Step 4 Step 4 of the wizard asks you to map codes used in the import file to the codes used in DMO. Note in some cases a default reference inside brackets is shown in the descriptions. For example in domestic UK, services are either: letters, large letters, packets or not applicable.

NOTE: Users need to be aware DMO times out after 20 minutes of inactivity. Mapping templates does not count as activity so if a complex set of mapping is being undertaken the user needs to click on the Next button and save the template then cl ick on the Back button to continue to edit the layout.

5. Click ‘Add’


Service fields and suggested mappings

The following tables suggest mapping codes for Service Class and Service Format: Service Class Service Format

Input file

DMO Field Input file

DMO Field

1 24 (First class)

F Inland Large Letter

2 48 (Second class)

L Inland Letter

D Special Delivery Guaranteed

P Inland Parcel

H HM Forces (BFPO)

N Inland format N/A

I International IP International Parcel

T Tracked IF International Large Letter

IN International N.A IL International Letter

LL International Large Letter

PP International Printed Papers

The following tables suggest mapping codes for Service Enhancements:

Service Enhancement

Service Enhancement 2

Service Enhancement 3

Input file



DMO Field

1 Consequential loss £1000

EML Email notification



SMS SMS notification



SNE SMS & Email notification



LC Local Collect LC Local Collect





REC Recorded

LC Local Collect


Note: The information provided in Service Enhancement 2 will only be used if Service Enhancement 1 has already been selected. Service Enhancement 3 should only be used for Special Delivery Guaranteed for all 3 enhancements. (Consequential Loss, SMS/Email Notifications and Local Collect)

Service Input file



DMO Field

SD1 Special Delivery Guaranteed by 1pm £500

STL1 Std Tariff letters 1st class PK2 Royal Mail 48 (Sort 8) (P) Flat Rate


STL2 Std Tariff Letter 2nd class PK3 Royal Mail 24 (Sort 8) (LL/P) Daily Rate


CRL1 Royal Mail 24 PK4 Royal Mail 48 (Sort 8) (LL/P) Daily Rate

SD4 Special Delivery Guaranteed by 9am £50

CRL2 Royal Mail 48 PK9 Royal Mail 24 (LL) Flat Rate


FS1 Royal Mail 24 (Sort 8) (LL) Flat Rate

PK0 Royal Mail 48 (LL) Flat Rate


FS2 Royal Mail 48 (Sort 8) (LL) Flat Rate

PF2 Royal Mail 48 (P) Flat Rate

TPN Royal Mail Tracked 24 PK1 Royal Mail 24 (Sort 8) (P) Flat Rate

PF1 Royal Mail 24 (P) Flat Rate

TPS Royal Mail Tracked 48 PT1 Royal Mail Tracked Returns 24

TRL Royal Mail Tracked 28 (Letterboxable)

PT2 Royal Mail Tracked Returns 48

TRB Royal Mail Tracked 48 (Letterboxable)

International Services For the 31st March 2014 changes to existing International Services and their associated formats, see the mapping table in Appendix 3. Input File DMO Field Format options DE1 Intl Bus Parcels Zero Sort High Vol Prty RDC Parcel DE3 Intl Bus Parcels Zero Sort Econ Hi Vol Prty RDC Parcel DE4 Intl Bus Parcels LowVol Prty Parcel DE6 Intl Bus Parcels Low Vol Econ Parcel DG1 Intl Bus Mail Large Letters Country Sort High Vol Prty RDC Large Letter


DG3 Intl Bus Mail Large Letters Country Sort High Vol Econ RDC

Large Letter

DG4 Intl Bus Mail Large Letters Country Sort LowVol Prty Large Letter DG6 Intl Bus Mail Large Letters Country Sort Low Vol Econ Large Letter DW1 Intl Bus Parcels Bespoke Postal Parcel IE1 Intl Bus Parcels Zone Sort Priority Parcel IE3 Intl Bus Parcels Zone Sort Econ Parcel IG1 Intl Bus Mail Large Letters Zone Sort Priority Large Letter IG3 Intl Bus Mail Large Letters Zone Sort Econ Large Letter IG4 Intl Bus Mail Large Letters Zone Sort Priority Machine Large Letter IG6 Intl Bus Mail Large Letters Zone Sort Econ Machine Large Letter MB1 Intl Bus Parcels Print Direct Priority Parcel MB2 Intl Bus Parcels Print Direct Standard Parcel MB3 Intl Bus Parcels Print Direct Economy Parcel MP0 Intl Bus Parcels Signed Extra Comp Country Parcel MP1 Intl Bus Parcels Tracked Parcel MP4 Intl Bus Parcels Tracked extra comp Parcel MP5 Intl Bus Parcels Signed Parcel MP6 Intl Bus Parcels Signed extra comp Parcel MP7 Intl Bus Parcels Tracked Country Priced Parcel MP8 Intl Bus Parcels Tracked Extra Comp Country Parcel MTA Intl Bus Parcels Tracked & Signed Parcel MTB Intl Bus Parcels Tracked Signed Xtr Comp Parcel MTC Intl Bus Mail Tracked & Signed Letter & Large Letter MTD Intl Bus Mail Tracked & Signed Xtr Comp Letter & Large Letter MTE Intl Bus Parcels Tracked & Signed Ctry Parcel MTF Intl Bus Parcel Track&Sign Xtr Cmp Ctry Parcel MTG Intl Bus Mail Tracked & Signed Country Letter & Large Letter MTH Intl Bus Mail Track & Sign Xtr Comp Ctry Letter & Large Letter MTI Intl Bus Mail Tracked Letter & Large Letter MTJ Intl Bus Mail Tracked Extra Comp Letter & Large Letter MTK Intl Bus Mail Tracked Country Priced Letter & Large Letter MTL Intl Bus Mail Tracked Extra Comp Ctry Letter & Large Letter MTM Intl Bus Mail Signed Letter & Large Letter MTN Intl Bus Mail Signed Extra Comp Letter & Large Letter MTO Intl Bus Mail Signed Country Priced Letter & Large Letter MTP Intl Bus Mail Signed Extra Comp Country Letter & Large Letter MTQ Intl Bus Parcels Zone Sort Plus Priority Parcel MTS Intl Bus Parcels Zone Sort Plus Economy Parcel OLA Intl Standard On Account Letter/ Large Letter &

Parcel OLS Intl Economy on Account Letter/ Large Letter &

Parcel OSA International Signed On Account Letter/ Large Letter &


Parcel OSB Intl Signed On Account Extra Comp Letter/ Large Letter &

Parcel OTA International Tracked On Account Letter/ Large Letter &

Parcel OTB Intl Tracked On Account Extra Comp Letter/ Large Letter &

Parcel OTC International Tracked & Signed On Acct Letter/ Large Letter &

Parcel OTD Intl Tracked & Signed On Acct Extra Comp Letter/ Large Letter &

Parcel OZ1 Intl Bus Mail Mixed Zone sort Priority Letter & Large Letter OZ3 Intl Bus Mail Mixed Zone sort econ Letter & Large Letter OZ4 Intl Bus Mail Mixed Zone sort Priority Machine Letter & Large Letter OZ6 Intl Bus Mail Mixed Zone sort Econ Machine Letter & Large Letter PS7 Intl Bus Mail Large Letters Max Sort Priority Letter & Large Letter PS8 Intl Bus Mail Large Letters Max Sort Economy Letter & Large Letter PS9 Intl Bus Parcels Max Sort Priority Parcel PSB Intl Bus Mail Large Letters Max Sort Standard Large Letter PSC Intl Bus Parcels Max Sort Standard Parcel PSO Intl Bus Parcels Max Sort Economy Parcel WE1 Intl Bus Parcels Zero Sort Priority Parcel WE3 Intl Bus Parcels Zero Sort Economy Parcel WG1 Intl Bus Mail Large Letters Zero Sort Priority Large Letter WG3 Intl Bus Mail Large Letters Zero Sort Econ Large Letter WG4 Intl Bus Mail Large Letters Zero Sort Priority Machine Large Letter WG6 Intl Bus Mail Large Letters Zero Sort Econ Machine Large Letter WW1 Intl Bus Mail Mixed Zero Sort Priority Letter & Large Letter WW3 Intl Bus Mail Mixed Zero Sort Economy Letter & Large Letter WW4 Intl Bus Mail Mixed Zero Sort Priority Machine Letter & Large Letter WW6 Intl Bus Mail Mixed Economy Machine Letter & Large Letter

Input File DMO Field for BFPO Services BF1 Parcel British Forces BF1 Large Letter British Forces BF1 Letter British Forces BF2 Parcel British Forces BF2 Large Letter British Forces BF2 Letter British Forces BF7 Forces SD 101g-500g BF7 Forces SD 501g-1000g BF7 Forces SD 1001g - 2000g BF7 Forces SD 0-100g BF8 Forces SD 101g-500g BF8 Forces SD 501g-1000g BF8 Forces SD 1001g - 2000g


BF8 Forces SD 0-100g BF9 Forces SD 101g-500g BF9 Forces SD 501g-1000g BF9 Forces SD 1001g - 2000g BF9 Forces SD 0-100g

Note: Some services appear to be listed in DMO twice. This is due to Class e.g. Standard tariff letters 1st and 2nd class; so check the description and ensure both first and second class are mapped if the file contains both classes. Service Reference is a feature of account set up. Most services are likely to be linked to service reference 1 (suggested mapping code SR1) but this is not always the case. You can check what products are linked by using the Manual Shipping screen.


ISD Wizard Step 5

Step 5 shows you the mappings you completed and DMO asks you to save it. You can go back and amend things if you notice a problem. Note: the mapping is shown here in two partial sections (Top/Bottom) as this User Defined Format example is unusually long.


Import Shipments Operation

This section describes how to operate DMO in Import Shipment mode. A quick ISD operation is as follows:

1. Section 1 - Select the correct user defined format 2. Section 2 - Select import file using browse button and subsequent dialogue 3. Section 3 - Select Import after setting “Ignore File’s First Line” if file has a header 4. Section 4 - If no errors or errors are to be ignored, select Full Auto Mode button and

then the Process button. 5. Labels are printed and file is made ready for EOD (End of Day) process

Use the browse button to identify location of your file to be uploaded.

Commonly the first line of a file is a header, if so click to ignore it Import button loads your file ready to process and reports on any errors

Processing options: Half Auto - Allows some modification prior to bulk or individual printing Full Auto - Immediately process shipments and produces/prints labels Open List – Allows full modification and prints when user is ready

If there is more than one User Defined Format, ensure the correct file format is selected.


Import files come in many shapes and sizes, though all contain the key data to create a shipment. All the key points of data need mapping to those required by DMO in order to produce a shipment.

Some general guidelines on importing files • Where Despatch Manager Online is used in Import Shipping Data (ISD) mode, the first

row (wrapped over 3 lines) is usually a header listing in order the input fields. The remaining lines of data contain individual shipments.

• ISD files are commonly saved as Text (TXT) or Comma Separated (CSV). In these files

each field is usually separated by a comma or tab. Empty fields are possible where that element is not required such as an optional enhancement like Safe Place or Royal Mail Signed For.

• A key feature of the ISD function (as opposed to On Demand) is after import the

customer can select: Full auto to process all items immediately, Half auto to allow selection for processing based on the imported

reference number (e.g. order no.) Open the imported shipments list to process as the customer sees fit (full

or half auto). • It is worth noting that a file can be cancelled using the Cancel the current importation

button and then click on the Process button. This ensures the file does not save into the non- processed list within DMO.


Notes on file editing when using the ISD function It is possible that customers will need to subsequently edit their import files as some RM mandatory references will not be present in the files generated by their ordering system. Document or Spreadsheet software can be used to open and edit TXT or CSV files; however, there are certain caveats:

o Firstly, spreadsheets such as MS-Excel conveniently break down ISD files into their respective columns, useful if columns need to be added, deleted or amended. The downside of MS-Excel is that it drops leading zeros from mobile phone numbers. To add these back in, all the active cells used (including blanks) must be set as Text format then leading zeros are accepted. By selecting all cells you ensure that all the separators (,) are correctly placed during a save.

o Secondly, the other check needed ensures that the file has the correct placement

of separators (e.g. commas or tabs) as occasionally they can be missing from the end of a row, especially if the last few fields are empty for that shipment. Again selecting the relevant cells in the spreadsheet (i.e. all named columns and rows with entries) and setting the cell format to Text will ensure commas are in the right place when the file is finally saved as a .CSV.

o Opening a file in a Document software quickly shows if all the separators are in

place or if many have been added incorrectly after the last row e.g.

5,SD1,,DN,D,David,22 Tylers,AL5 5RT,Harpenden,,,,,5,1,100,, 5,SD2,,DN,D,David,4 Tylers,AL5 5RT,Harpenden,,,,,6,1,10000,, 5,SD2,,DN,D,David,17 Tylers,AL5 5RT,Harpenden,,,,,8,1,1000 5,SD2,,DN,D,David,1 Tylers,AL5 5RT,Harpenden,,,,,9,1,500 ,,,,,,,,,

In this example with no header the 3rd and 4th rows have two missing separators which appear in the unwanted 5th row.

o Finally, you can use the Find and Replace facility in MS Word/Excel, or equivalent,

to replace any fields that are longer than DMO allows e.g. replace the text Special Delivery with SD1 as the Service field can only take 10 characters for example.


ISD Settings To check the Import shipment data default settings, click on the main menu ‘Admin’ and ‘ISD settings’. From the ‘ISD Default Settings’ Tab, a user can select the default options for:

• Default File Format to use when importing shipments • Default File Import and • Default Process for Imported Shipments.

Default File Format The User can select (by clicking on the relevant radius button) on the Default File format screen a previously created User Defined Format as the Default File Format to use when importing shipments. Default File Import The User needs to check the Ignore File’s First Line option if there are headings in the input file. The User can check the “Use the Postcodes in the batch Import File to determine the Post Town” to overwrite the post twown an so improve the post town accuracy The User can check the “Stop Import of data on first error” if the User wants to only run the import until the first error occurs.


Default Process for Imported Shipments The User can set the default process for imported shipments by checking the default option required. For more details on these options see Page 19. For details on using the default “Save postcode/town option in postcode mapping” see next section.

When a user clicks button, the settings will be reflected in the Import Shipments function (Main Shipping Menu /Imported shipments).


Postcode Mapping This feature is used to map imported (IN) shipment Postcode data to DMO OUT postcode data. If a customer has several postcodes which are incorrect or different to DMO Royal Mail PAF check postcodes. the postcodes can be mapped to ensure DMO re-maps the postcode information when processing imported shipments. To check the Import shipment data default settings, click on the main menu ‘Admin’ and ‘ISD settings’. Click on Postcode Mapping tab..

Royal Mail, the cruciform, the colour red and all ® are registered trademarks and all ™ are trademarks of Royal Mail Group Ltd. Despatch Manager Online Guide to Import Shipments Set Up July 2014 © Royal Mail Group Ltd 2014. All rights reserved.

Add the IN postcode information and OUT postcode information in the required fields.

Click the button to store and save IN/OUT combination


Appendix 1: Default Country codes within DMO:

DMO Code Country AF AFGHANISTAN AX ALAND ISLANDS AL ALBANIA DZ ALGERIA AD ANDORRA AO ANGOLA AI ANGUILLA AG ANTIGUA / BARBUDA AR ARGENTINA AM ARMENIA AW ARUBA AC ASCENSION ISLAND AU AUSTRALIA AT AUSTRIA AZ AZERBAIJAN BS BAHAMAS BH BAHRAIN BD BANGLADESH BB BARBADOS BY BELARUS BE BELGIUM BZ BELIZE BJ BENIN BM BERMUDA BT BHUTAN BO BOLIVIA BQ BONAIRE BA BOSNIA AND HERZEGOVINA BW BOTSWANA BR BRAZIL IO BRITISH INDIAN OCEAN TERRITORY VG BRITISH VIRGIN ISLANDS BN BRUNEI BG BULGARIA BF BURKINA FASO BI BURUNDI KH CAMBODIA CM CAMEROON CA CANADA


IC CANARY ISLANDS CV CAPE VERDE KY CAYMAN ISLANDS CF CENTRAL AFRICAN REPUBLIC EA CEUTA & MELILLA TD CHAD CL CHILE CN CHINA (PEOPLE'S REPUBLIC OF) CX CHRISTMAS ISLAND (AUSTRALIA, INDIAN OCEAN) CO COLOMBIA KM COMOROS ISLANDS CD CONGO (DEMOCRATIC REPUBLIC OF) CG CONGO (REPUBLIC OF) CK COOK ISLANDS CR COSTA RICA HR CROATIA CU CUBA CW CURACAO CY CYPRUS CZ CZECH REPUBLIC DK DENMARK DJ DJIBOUTI DM DOMINICA DO DOMINICAN REPUBLIC EC ECUADOR EG EGYPT SV EL SALVADOR GQ EQUATORIAL GUINEA ER ERITREA EE ESTONIA ET ETHIOPIA FK FALKLAND ISLANDS FO FAROE ISLANDS FJ FIJI FI FINLAND FR FRANCE GF FRENCH GUIANA PF FRENCH POLYNESIA TF FRENCH SOUTHERN & ANTARCTIC TERRITORIES GA GABON GM GAMBIA GE GEORGIA DE GERMANY GH GHANA GI GIBRALTAR


GR GREECE GL GREENLAND GD GRENADA GP GUADELOUPE GT GUATEMALA GN GUINEA GW GUINEA-BISSAU GY GUYANA HT HAITI HN HONDURAS HK HONG KONG HU HUNGARY IS ICELAND IN INDIA ID INDONESIA IR IRAN (ISLAMIC REPUBLIC OF) IQ IRAQ IE IRELAND (REPUBLIC OF) IL ISRAEL IT ITALY CI IVORY COAST (COTE D'IVOIRE) JM JAMAICA JP JAPAN JO JORDAN KZ KAZAKHSTAN KE KENYA KI KIRIBATI & CHRSTMS ISL PACIFIC XZ KOSOVO KW KUWAIT KG KYRGYZSTAN LA LAOS (PEOPLE'S DEMOCRATIC REPUBLIC OF) LV LATVIA LB LEBANON LS LESOTHO LR LIBERIA LY LIBYA LI LIECHTENSTEIN LT LITHUANIA LU LUXEMBOURG MO MACAO MK MACEDONIA MG MADAGASCAR YT MAHORE (ALSO KNOWN AS MAYOTTE)

MW MALAWI MY MALAYSIA


MV MALDIVES ML MALI MT MALTA MQ MARTINIQUE MR MAURITANIA MU MAURITIUS MX MEXICO MD MOLDOVA MN MONGOLIA ME MONTENEGRO MS MONTSERRAT MA MOROCCO MZ MOZAMBIQUE MM MYANMAR NA NAMIBIA NR NAURU ISLAND NP NEPAL NL NETHERLANDS NC NEW CALEDONIA NZ NEW ZEALAND NI NICARAGUA NE NIGER REPUBLIC NG NIGERIA NU NIUE ISLAND

KP NORTH KOREA (PEOPLE'S DEMOCRATIC REPUBLIC OF )

NO NORWAY OM OMAN PK PAKISTAN PW PALAU (KNOWN ALSO AS BELAU) PA PANAMA PG PAPUA NEW GUINEA PY PARAGUAY PE PERU PH PHILIPPINES PN PITCAIRN ISLAND PL POLAND PT PORTUGAL PR PUERTO RICO QA QATAR RE REUNION ISLAND RO ROMANIA RU RUSSIAN FEDERATION RW RWANDA SH SAINT HELENA SM SAN MARINO


ST SAO TOME & PRINCIPE SA SAUDI ARABIA SN SENEGAL RS SERBIA SC SEYCHELLES SL SIERRA LEONE SG SINGAPORE SK SLOVAK REPUBLIC SI SLOVENIA SB SOLOMON ISLANDS ZA SOUTH AFRICA (REPUBLIC OF) KR SOUTH KOREA (REPUBLIC OF) SS SOUTH SUDAN ES SPAIN LK SRI LANKA BP ST EUSTATIUS & SABA KN ST KITTS & NEVIS LC ST LUCIA VC ST VINCENT & THE GRENADINES SX ST. MAARTEN (DUTCH PART) SD SUDAN SR SURINAME SZ SWAZILAND SE SWEDEN CH SWITZERLAND SY SYRIA TW TAIWAN TJ TAJIKISTAN TZ TANZANIA TH THAILAND TL TIMOR-LESTE TG TOGO TK TOKELAU ISLANDS TO TONGA TT TRINIDAD & TOBAGO TA TRISTAN DA CUNHA TN TUNISIA TR TURKEY TM TURKMENISTAN TC TURKS & CAICOS ISLANDS TV TUVALU UG UGANDA UA UKRAINE AE UNITED ARAB EMIRATES GB UNITED KINGDOM


UY URUGUAY US USA UZ UZBEKISTAN VU VANUATU VA VATICAN CITY STATE VE VENEZUELA VN VIETNAM WF WALLIS & FUTUNA ISLANDS EH WESTERN SAHARA WS WESTERN SAMOA YE YEMEN, REPUBLIC OF ZM ZAMBIA ZW ZIMBABWE

So urce: ZISO v2-16

Others can be mapped to these as required. Changes made to Country - Country Codes Mapping Table on 31/3/2014

Country Code ISO_Description- Pre -31st March

ISO Description post 31st March 2014

AS AMERICAN SAMOA USA

XA BRITISH ANTARCTIC TERRITORY Falkland Islands

FM CAROLINE ISLANDS (MICRONESIA) USA

CC COCOS (KEELING) ISLANDS, AUSTRALIA Australia

CS CORAL SEA ISLAND (AUSTRALIA) Australia

FW FRENCH WEST INDIES (ANTILLES)

This no longer exists and is replaced by: Guadeloupe, Martinique, French Guiana, St Martin. St Martin should be selected as France. The remaining countries exist in their own right.

XF GUANTANAMO BAY, UNITED STATES OF AMERICA USA

XG HAWAII, UNITED STATES OF AMERICA

USA

MP MARIANA ISLAND, UNITED STATES OF AMERICA USA

MH MARSHALL ISLANDS USA


AN NETHERLANDS ANTILLES

No longer exists and is replaced by the specific islands: Curacao Bonaire St Eustatius

XC NEW ZEALAND ANTARCTIC TERRITORY

New Zealand

NF NORFOLK ISLAND Australia

XD NORWEGIAN ANTARCTIC TERRITORY

Norway

SO SOMALIA No mail services exist to this country. Mail cannot be sent

TB TIBET (REGION OF CHINA) China

UM UNITED STATES OF AMERICA MINOR OUTLYING ISLANDS USA

VI VIRGIN ISLANDS, U.S. USA UW WAKE ISLANDS (USA) USA

XI FANNING ISLAND, KIRIBATI Kiribati

XL LINE ISLAND (KIRIBATI) Kiribati XO NEW HEBRIDES, VANUATU Vanuatu

XE OCEAN ISLAND (KIRIBATI) Kiribati

XJ PHOENIX ISLAND, KIRIBATI Kiribati

XK WASHINGTON ISLAND, KIRIBATI Kiribati


Appendix 2: Field Formats

/[a-z]/ Specifies the lower case alphabet character set.

/[A-Z]/ Specifies the upper case alphabet character set.

/[0-9]/ Specifies the numeric character set.

/[,'\.\?] Specifies the punctuation character set. Here . and ? are special character. To use the special character as literal character, it has be preceded by a backslash.

/[A-Za-z]/ Specifies both lower & upper case alphabet character set.

/[A-Za-z0-9]/ Specifies both lower & upper case alphabet with numeric character set.

/[^a-z]/ Specifies the character set other than lower case alphabet. ^ symbol used inside square brackets are treated as negation symbol In this character set we tell the compiler to negate lower case alphabets.

/[^0-9]/ Specifies the character set other than numeric characters.

Other notations for f ield descriptions:

• To use text, enclose it in quotes, like in $0.00" Surplus";$-0.00" Shortage" • To add a space character, include an _ (underscore). • Use , as thousand separator • Use . as decimal separator • Use the typical date symbols to format dates. Symbols can be combined as below:

Months as 1–12 m Months as 01–12 mm Months as Jan–Dec mmm


In the address fields, the full UK A-Z alphabet and the following list of characters is accepted:

# & . ( ) + , - / : ? @ [ ] { } ~ | No foreign characters or accented characters are accepted.

Months as January–December mmmm Months as the first letter of the month mmmmm Days as 1–31 d Days as 01–31 dd Days as Sun–Sat ddd Days as Sunday–Saturday dddd Years as 00–99 yy Years as 1900–9999 yyyy Hours as 0–23 H Hours as 00–23 hh Minutes as 0–59 m Minutes as 00–59 mm Seconds as 0–59 s Seconds as 00–59 ss Hours as 4 AM h AM/PM Time as 4:36 PM h:mm AM/PM Time as 4:36:03 P h:mm:ss A/P Elapsed time in hours; for example, 25.02 [h]:mm Elapsed time in minutes; for example, 63:46 [mm]:ss Elapsed time in seconds [ss] Fractions of a second h:mm:ss.00

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