e-commerce and social-commerce in the lifestyle industry ... · social commerce • using social...

40
Jasiek Stasz, Michał Juda 1 E-commerce and social-commerce in the lifestyle industry. How to create and run effective tool for fashion brands?

Upload: others

Post on 22-Sep-2020

10 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Jasiek Stasz, Michał Juda

1

E-commerce and social-commerce in the lifestyle indu stry.

How to create and run effective tool for fashion brand s?

Page 2: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Agenda

1. What is SHOWROOM?

2. Lifestyle industry

3. Effective social commerce

4. OpenGraph

5. Communication in social media

6. Contest with prizes

2

Page 3: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

What is SHOWROOM

1. The biggest e-commerce platform for independent fashion and design brands in Poland

2. Three on-line sales channels

3. Promoting indpendent fashion and design in Poland

4. Promoting Polish independent brands abroad (SHWRM.COM – launched TODAY)

5. Accepting independent brands from outside Poland very soon

6. Backed by HardGamma Ventures

3

Page 4: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Lifestyle industry

4

Name 3 fashion brands with fanpages among 50 biggest on Facebook (globally)…

…and win a shameless t-shirt!

Page 5: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Facebook

5

Source:: Socialbakers.com

Page 6: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Lifestyle industry

6

Why lifestyle brands are bound to sell in social media?

source: http://7reasons.org

Page 7: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Lifestyle industry

7

People talk about brands and products

source: http://currentphotographer.com/

Page 8: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

8

Page 9: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

9

Page 10: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

10

• Selling directly in social media

Page 11: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

11

• Selling directly in social media

Page 12: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

12

• Selling directly in social media

Page 13: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social commerce

13

Page 14: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

F-commerce

14

Page 15: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

15

• Selling directly in social media

Page 16: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

16

• Selling directly in social media

40% of traffic

30% of orders

originate from FACEBOOK

Page 17: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Social Commerce

• Using Social Media to increase sales in existing channels

17

• Selling directly in social media

40% of traffic

30% of orders

originate from FACEBOOK

24% of revenuesare generated in our FACEBOOK app

Page 18: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Our observations

• Bigger fanpage doesn’t mean more orders

• At some fanpages 5% of fans place an order each month

• 47% orders on Facebook are placed between 10am and 2pm

• F-commerce (at least in PL) is still something completely new for the users.

18

Page 19: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Our observations

19

facebook WWW

18% use Facebook Connect (?!) 36% use Facebook Connect

Keen to like&share products, not the content of their cart.

Page 20: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

• The most advanced OpenGraph integration in Poland

20

Page 21: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

• The most advanced OpenGraph integration in Poland

21

Page 22: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

• The most advanced OpenGraph integration in Poland

22

Page 23: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

23

Page 24: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

24

Page 25: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

WOW! button

25

Page 26: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

26

Effective social commerce –communication

Page 27: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

27

Effective social commerce –communication

Page 28: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Effective social commerce –communication

28

Page 29: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Effective social commerce –communication

29

Page 30: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

30

Effective social commerce –communication

Page 31: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

31

Effective social commerce –communication

Page 32: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Effective social commerce –communication

32

Page 33: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Questions?

33

Page 34: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Contest

• How many brands do use SHOWROOM?

34

Page 35: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Contest

• How many brands do use SHOWROOM?– More than 300

35

Page 36: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Contest

• How many brands do use SHOWROOM?– More than 300

• What % of our turnover does the Facebook app generate?

36

Page 37: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Contest

• How many brands do use SHOWROOM?– More than 300

• What % of our turnover does the Facebook app generate?– 24%

• When do people shop on Facebook?

37

Page 38: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Contest

• How many brands do use SHOWROOM?

– More than 300

• What % of our turnover does the Facebook app generate?

– 24%

• When do people shop on Facebook?

– At work, before lunch :)

• How many actions were published thanks to our OpenGraph integration?

– More than 20 000

38

Page 39: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Zniżka!

39

10% OFF WITH DISCOUNT CODE BITSPIRATION

Page 40: E-commerce and social-commerce in the lifestyle industry ... · Social Commerce • Using Social Media to increase sales in existing channels 17 • Selling directly in social media

Kontakt

Michał Juda | [email protected]

Jasiek Stasz | [email protected]

40