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Guide: Start Your Digital Workspace Journey with Office 365 Balance Rising Employee and Security Expectations Without Compromise

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Page 1: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

Guide: Start Your Digital Workspace Journey with Office 365Balance Rising Employee and Security Expectations Without Compromise

Page 2: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

1

Security Remains a Top Challenge for Organizations

Balance Employee Experience and Security

A Robust Digital Workspace Requires a Platform

Tackle Business Challenges with a Digital Workspace

Must-Haves for Employee-First Deployments

In the Modern Workplace, Employees Should Come First In the past, IT organizations told employees which software and tools they could use, and employees didn’t expect to have a choice. Today, the script has flipped. Leaders understand that empowering employees is what fuels the business and gives it an edge. Employee engagement is critical to any modern organization’s success—and when workers have great digital experiences, it allows them to do their best work.

As people have increasingly adopted technology in their personal lives, they’ve come to expect the same convenience and ease in the devices and apps they use for work. That puts pressure on IT to provide straightforward access to corporate data—but personal devices without security or policy enforcement puts sensitive data at risk. Instead of trying to control how employees use their personal devices, it’s up to forward-thinking IT organizations to enable freedom and flexibility, without compromising security.

A great starting place? Microsoft Office 365 deployment.

Employees Should Come First

Page 3: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

2

Security Remains a Top Challenge for Organizations

Balance Employee Experience and Security

A Robust Digital Workspace Requires a Platform

Tackle Business Challenges with a Digital Workspace

Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based approach that aims to provide business users with access to the data, apps, and information they need anywhere they go, on any device. With a digital workspace, IT teams aren’t consumed by PC and asset management, siloed teams, and subpar security. Instead, they can deliver a secure, consistent experience across devices and locations.

For organizations on the path to an employee-centric digital workspace, Office 365 is a great starting point. It’s well-suited for employees who expect a consumer-focused working experience that mimics their personal apps.

Ideally, your goal is a digital workspace that provides visibility, security, and great employee experiences. Keeping these things in mind throughout your Office 365 deployment will allow you get the most out of your investment today, and set up a solid foundation for the future.

End Users are Just the Beginning The end user experience is the cornerstone of an employee-first approach to IT. Most employees have expanded beyond desktops, and are routinely using multiple apps and services, including cloud-based apps, on a variety of devices. Their expectations for the apps they use at work has changed—and IT must adapt.

Popular in companies across industries, Office 365 is a big part of the modern workday. Employees use Office 365 apps alongside data and information from project management tools like JIRA, Workday, Salesforce, and more. When it’s easy to switch back and forth between these apps and tools, they each become more valuable. But if employees can’t figure out how to use them or frequently run into complications, productivity stalls.

Employees Should Come First

Must-Haves for Employee-First Deployments

Page 4: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

3

Security Remains a Top Challenge for Organizations

Balance Employee Experience and Security

A Robust Digital Workspace Requires a Platform

Tackle Business Challenges with a Digital Workspace

Employees Should Come First Must-Haves for Employee-

First DeploymentsEmployees need their working experience to be simple and seamless so they can focus on their jobs instead of getting distracted by basic access complexity. Make sure your Office 365 deployment allows for:

• Self-service access via app catalog. An app catalog helps IT empower users to get what they need, when they need it—allowing them to be more proactive and self-reliant. By removing the burden of asking IT for help, it gives both employees and IT teams more freedom.

• Consistent experience on any device. When employees encounter inconsistencies in how they access apps on different devices, it can slow productivity to a crawl. Office 365 apps should be easy to access on any device, so users always know what to do next.

• Single sign on (SSO) using Application Single Sign-on. Single sign-on with Federation allows workers to access all their Office 365 applications without continually re-authenticating. A digital workspace handles authentication in the background, allowing workers to do their jobs faster—without the hassle of remembering and entering login details.

• Quick and easy-to-surface actions and notifications via Mobile Flows. If people have to switch between different applications, they’re likely to get distracted and leave tasks incomplete. Surface common actions, and offer mobile notifications that users can act on directly.

• Device choice and BYO. Workers have their own device preferences—and a Bring Your Own Device (BYOD) policy lets you give them choices, while ensuring secure access to Office 365 applications anytime, anywhere.

Keeping employees satisfied is a big step in the right direction—but once they have all the right tools in hand, it’s time to focus on the next goal: security.

Must-Haves for Employee-First Deployments

Page 5: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

4

Balance Employee Experience and Security

A Robust Digital Workspace Requires a Platform

Tackle Business Challenges with a Digital Workspace

Must-Haves for Employee-First Deployments

Security Remains a Top Challenge for Modern OrganizationsFrom the rapid pace of technological evolution to user expectations, IT has more than ever to keep track of. All of this change opens up new vulnerabilities for hackers to exploit. Without security, even the most employee-friendly BYOD policy is a problem waiting to happen.

Consumerization, cloud services, and shadow IT all make traditional security less effective, because IT isn’t working within a set perimeter. Today, individuals are the perimeter—so it changes all the time. When a user accesses Outlook or OneDrive on their personal phone next to personal apps, they can accidentally create opportunities for an attacker. But the perfect circumstances for application access don’t always exist, especially outside the office on personal devices.

Security Without Compromise To deploy Office 365 with robust security, make sure you have:

• Effective polices that are simple to set up and manage. Granular, contextual policies grant the right people access to the right information—without compromising the user experience. These policies follow individual workloads no matter where they go, so employees can safely use enterprise applications on their personal devices.

• Robust access management capabilities. When a user’s device is non-compliant, IT can revoke or remediate access automatically, preventing threats before they have a chance to attack.

• Control of and visibility into boundaries and ownership. Define the boundaries and ownership of data, applications, and their acceptable use.

• Ways to handle employee privacy. IT has total control over enterprise applications and business data access—and must have policies and controls in place that protect employee privacy, ensuring that they never see or manage any employee’s personal applications and device usage.

Security Remains a Top Challenge for Organizations

Employees Should Come First

Page 6: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

5

Security Remains a Top Challenge for Organizations

A Robust Digital Workspace Requires a Platform

Tackle Business Challenges with a Digital Workspace

Employees Should Come First A Digital Workspace Helps

You Balance Employee Experience and Security A digital workspace helps IT organizations reach all of their goals without overlooking any of the key components that keep employees satisfied and the business secure. That’s because it offers:

• Comprehensive Unified Endpoint Management (UEM). UEM puts everyone on the same page, no matter what application or device they’re using. In contrast, deploying Office 365 with a Mobile Access Management approach is good enough for Office-only users, but has severe limitations. Users can’t securely access non-Office apps, while IT can’t manage other identity providers beyond Azure Active Directory, easily remediate threats, or secure devices that are out of compliance.

• Data Loss Prevention (DLP). You need the ability to extend data loss prevention policies beyond Office 365 to other apps that could be at risk. A comprehensive approach to DLP allows you to secure all apps, regardless of origin.

• Conditional Access. Users should have the ability to move between devices—like using both a tablet and a smartphone for Outlook access—but they may be asked for more authentication. This is an easy step that helps prevent phishing, fraud, and malware without slowing down workflows.

• Intelligent Risk Scoring. Automation gives IT the insights they need to assess user behavior, device context, and third-party security tools and reasonably calculate the risks they pose—both separately and together. Then, IT can take the necessary steps to mitigate those risks before anything actually happens.

• Compliance and Zero Trust Security. A digital workspace improves compliance with a zero-trust approach that makes use of automated remediation, identity management, network traffic evaluation, and policy enforcement.

• Automated Policy Enforcement. When you depend on IT staff getting notifications to enforce policies, security is definitely at risk. A digital workspace allows you to attach policies to individual workloads, users, and devices—and make enforcement automatic. It doesn’t matter what network apps are connected to—automation always ensures they’re protected.

Must-Haves for Employee-First Deployments

Balance Employee Experience and Security

Page 7: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

6

Security Remains a Top Challenge for Organizations

Balance Employee Experience and Security

Tackle Business Challenges with a Digital Workspace

Must-Haves for Employee-First Deployments

Employees Should Come First A Robust Digital

Workspace Requires a Comprehensive Platform In a digital workspace, deploying Office 365 and striking the balance between security and employee satisfaction is simple. But not all digital workspace platforms give you the same results— so it’s important to choose wisely.

VMware Workspace ONE™ is an intelligent, platform-based digital workspace solution that integrates seamlessly with Office 365 and all your other apps. With Workspace ONE, you can manage every employee, device, and application from a single location for maximum transparency and control. With capabilities that include a simple out-of-box experience, cloud-based patching tools, and intelligent compliance remediation, Workspace ONE makes it easy for security and operations teams to make the switch from conventional domain-based tools.

With Workspace ONE, you’ll benefit from:

• A simple, consistent app catalog

• Conditional access and SSO to Office 365 apps using any identity provider

• An actionable focus on security and data loss prevention

• Intelligence for license optimization, deployment, and risk data

• Support for user experience and lifecycle initiatives

• The ability to quickly and seamlessly deploy the next critical business app

A Robust Digital Workspace Requires a Platform

Page 8: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

7

Security Remains a Top Challenge for Organizations

A Robust Digital Workspace Requires a Platform

Must-Haves for Employee-First Deployments

Employees Should Come First

Tackle Modern Business Challenges with a Digital Workspace With all the roadblocks to navigate in the modern business landscape, organizations need a good strategy on their side. A digital workspace brings everything together, so you can manage employees, apps, data, and devices in one place. As expectations continue to rise, the right digital workspace platform is flexible enough to continue exceeding them.

Tackle Business Challenges with a Digital Workspace

Balance Employee Experience and Security

Page 9: Guide: Start Your Digital Workspace Journey with Office 365 · Start Your Digital Workspace with Office 365 A digital workspace doesn’t begin or end at the office. It’s a software-based

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VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright © 2019 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: 14168_VMW_Office 365_Guide_R5_09262019_ms 9/19

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