hiring hacks: how stripe creatively finds candidates and builds a recruiting culture

GREENHOUSE.IO + TEAMABLE

How Stripe Creatively Finds Candidates and Builds a Recruiting

Culture

GREENHOUSE + SQUARESPACE #HIRINGHACKS

Today’s Moderator

Casey Marshall Greenhouse

[email protected]

GREENHOUSE + TEAMABLE #HIRINGHACKS

GREENHOUSE + SQUARESPACE

reenhouse • Greenhouse is an end-to-end solution that optimizes your entire recruiting process• Talent is critical for building

outstanding companies• World-class recruiting requires

focused effort across your entire organization



Hiring Hacks • Each webinar in the series focuses on strategies and tools that help measurably improve the recruiting process



Today’s Partner: Teamable

Laura Bilazarian Teamable

[email protected]


#HIRINGHACKS

Partnered with Greenhouse

Teamable


• Founded in 2013 to use explosion in social data for better team building • Mission: Connect people to work they

love with people they love • Product is the culmination of years of

rigorous research and analysis on how high performing companies build world class teams and experimentation/feedback with early customers


Speaker Highlight

Katie BishopRecruiter

Lizz HounshellRecruiting Operations



Agenda • Why Stripe has embraced referrals without bonuses—and why that tactic was so successful

• Tips for including recruiting and referral education in your onboarding program

• How Stripe uses Teamable to scale their referral program

• Stripe’s unique approach to prospecting and building a talent pipeline in Greenhouse



What is Stripe?• Economic infrastructure for the internet. • Creating the technologies that result in a more economically

interconnected world.• Stripe currently powers businesses in 25 countries, supporting

137 currencies and processing billions of dollars annually.• $300 million in funding to date from Sequoia Capital, Visa,

American Express, Peter Thiel, Elon Musk and others.


https://stripe.com/global


Recruiting at Stripe

Recruiting Team:• 11 recruiters• 6

coordinators• 3 managers• 1 ops

530 Employees:

In SF, London, Dublin, Paris, Berlin, Tokyo, Singapore, Melbourne, and more!

Hiring Goals:• 2015 YE: 357• 2016 YE: 650 • 2017 YE: 1,000



Referral culture at Stripe• Referral culture from the beginning• 40% of global employees from referrals• No referral bonus -- Work with great people instead of monetary

rewards• Strong Referrals



Fostering referral culture early• Hit ‘em up early -- referral encouragement at onboarding• Explain recruiting philosophy early• Sourcing sessions



Growing pains and referrals• Ad hoc recruiting method• Getting referrals became a big pain point• Sourcing sessions were less and less fruitful• Not scalable• We watched our referral % go from 43.6% in

2014 to 38.9% in 2015 and then 36.8% in 2016



Hiring with TeamableWhy teamable?

Roll out process•Started with one department (50 engineers) for a 3 month pilot•Partner with Engineering manager •Expanded to full company after trial

Results•Tracking and quick responses on connections•Identified ~100 candidates and hired an engineering manager in 1st month•Saved employees time•Opened networks



Hiring with Teamable



How to track prospects in Greenhouse



Teamable < > Greenhouse



How to keep prospects warm



How to keep prospects warm• Candidate Tags:

Timeline for revisitingNiche RoleLocationSchool

• Follow up Reminders



How to keep prospects warm• Cycling through prospects• Frequency of touch points• Types of touch points


PS. we’re hiring.


[email protected]

[email protected]

stripe.com/jobs

hiring hacks: how stripe creatively finds candidates and builds a recruiting culture

Recruiting & HR