WELCOME

HMNS 10100

INTRODUCTION TO SOCIAL

SERVICE WORK

AGENDA

Introductions

Course Breakdown

Introduction to Social Work

E-LEARN

Course Content

Learning Plan (Schedule)

Assignments

Class Structure

Course Resources

COURSE TEXTBOOK

Hick, S. (2010)

Social Work in Canada: An Introduction 3rd

Edition. Toronto: Thompson Educational Publishing, Inc.

ISBN 978-1-55077-173-2

FINAL GRADE

E-Learn Reflections – 20%

Mid Term – 15%

Special Populations Group

Presentation– 50%

Final Test – 15%

IMPORTANT POLICIES

Assignments

Be On Time!

Emergencies?

Tests (on-line)

Communication

INDIVIDUALS/FAMILIES

GROUPS/COMMUNITIES

POLICY/RESEARCH

Individual/Family

Group/

Community

Policy/

Research

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DEFINITIONS OF

SOCIAL WORK

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TERMINOLOGY

Clients

Consumers

Service Users

Others?

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CANADIAN ASSOCIATION OF

SOCIAL WORKERS (MARCH

2000)

HTTP://WWW.CASW-ACTS.CA/EN/WHAT-SOCIAL-WORK

“Social work is a profession concerned with helping individuals, families, groups and communities to enhance their individual and collective well-being. It aims to help people develop their skills and their ability to use their own resources and those of the community to resolve problems. Social work is concerned with individual and personal problems but also with broader social issues such as poverty, unemployment and domestic violence.

Human rights and social justice are the philosophical underpinnings of social work practice. The uniqueness of social work practice is in the blend of some particular values, knowledge and skills, including the use of relationship as the basis of all interventions and respect for the client’s choice and involvement.

In a socio-political-economic context which increasingly generates insecurity and social tensions, social workers play an important and essential role.”

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INTERNATIONAL FEDERATION OF

SOCIAL WORKERS (JULY 2000)

(ALSO IN HICK, 2010, P.11)

HTTP://IFSW.ORG/

“The social work profession promotes social

change, problem solving in human relationships

and the empowerment and liberation of people to

enhance well-being. Utilizing theories of human

behaviour and social systems, social work

intervenes at the points where people interact with

their environments. Principles of human rights and

social justice are fundamental to social work.”

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4 KEY CONCEPTS TO

INCLUDE IN DEFINITIONS OF

SOCIAL WORK

Hick, S. (2010). Social Work in Canada:

An Introduction, Toronto: Thompson Pub., Inc.

12

1. SOCIAL CHANGE

“working in solidarity with those who

are disadvantaged or excluded

from society so as to eliminate the

barriers, inequalities and injustices

that exist (Hick, 2010, p.11)”

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QUOTE FROM TEXT

“be at the forefront of promoting

policies and legislation that

redistribute wealth in favor of

those who are less well-off (Hick,

2010, p.11)”

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2. PROBLEM SOLVING

“social workers use problem-solving

techniques to identify the problem

and formulate possible plans of

action (Hick, 2010, p.11)”

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QUOTE FROM TEXT

“a key characteristic of the

problem- solving process is the

inclusion of the client at each

stage (Hick, 2010, p.11)”

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QUOTE FROM TEXT

17

“teach clients problem-solving skills so

that they can better deal with future

problems on their own(Hick, 2010,

p.11)”

3. PERSON-IN-ENVIRONMENT

“go beyond the internal

(psychological) factors and

examine the relationship between

individuals and their environment

(Hick, 2010, p.12)”

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QUOTE FROM TEXT

“extend beyond the immediate family

and groups, laws and legislation,

other agencies or organizations,

places of employment and the

economic system (Hick, 2010, p.12)”

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QUOTE FROM TEXT

“intervention may focus on the

individual, interactions between

people and any given system or

structure, or on the system or

structure itself (Hick, 2010, p.12)”

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4. EMPOWERMENT

“feeling that you have power and

control over the course of your life

(Hick, 2010, p.12)”

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QUOTE FROM TEXT

“the process of increasing personal,

interpersonal or political power so

that one can improve one’s particular

situation (Hick, 2010, p.12)”

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THREE ASPECTS OF

EMPOWERMENT:

1. Making power explicit in the client-worker relationship

2. Giving clients experiences in which they themselves are in control

3. Always supporting the client’s own efforts to gain greater control over their lives as a way promoting change.

(Hick, 2010, p.12)”

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OTHER KEY

DEFINITIONS

HICK, S. (2010). SOCIAL WORK IN

CANADA: AN INTRODUCTION, TORONTO:

THOMPSON EDUCATIONAL PUB.

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SOCIAL WELFARE

• Refers to how people, communities and institutions in a society take action to provide certain minimum standards and certain opportunities

• Comprises a range of institutions and involves the provision of programs of income security and social services

(Hick, 2010, p. 4)

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WELFARE STATE

• “A system whereby the state

ostensibly undertakes to protect

the health and well-being of its

citizens, especially those in

financial need (Hick, 2010, p. 4)”

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SOCIAL POLICIES &

SOCIAL PROGRAMS

• Rules and regulations, the laws and

other administrative directives, that

set the framework for state social

welfare activity (Hick, 2010, p. 5)

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PUBLIC WELFARE

• The provision of welfare services at

the three levels of government:

federal or national government, the

provincial and territorial

governments and the regional and

municipal governments (Hick, 2010,

p. 6).

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PRIVATE WELFARE

• “Programs funded by voluntary charitable contributions of individuals and private organizations, by fees people pay for the services they receive, or which are provided by funds spent by corporations to provide social welfare services for their employees (Hick, 2010, p. 6)”.

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LEVELS OF SOCIAL

WORK PRACTICE

• Micro social work refers to direct practice

with individuals

• Mezzo social work is social work with

groups and communities

• Macro social work involves working with

organizations or communities to improve

or change laws or policies in general

society.

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