how to use your social data to inspire engagement - mattr

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Mattr Inspire engagement by speaking to your audiences’ personality Mattr.co

Post on 14-Sep-2014

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Mattr is the first social segmentation tool for marketers to uncover your audience's Brand Personality - without surveys or polls.

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Page 1: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr

Inspire engagement by speaking to your audiences’ personality

Mattr.co

Page 2: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Problem

Solution

Why Mattr

The Tech

Page 3: How to Use Your Social Data to Inspire Engagement - Mattr

“We don’t really know who’s engaging with our campaigns.”

Mattr.co

Page 4: How to Use Your Social Data to Inspire Engagement - Mattr

“And we’re not sure what kind of content excites them enough to engage.”

Mattr.co

Page 5: How to Use Your Social Data to Inspire Engagement - Mattr

“Or which media to target—other than the obvious ones.”

Mattr.co

Page 6: How to Use Your Social Data to Inspire Engagement - Mattr

“I need this yesterday.

I don’t have time to wait for research.”

Mattr.co

Page 7: How to Use Your Social Data to Inspire Engagement - Mattr

The first social segmentation tool that reveals your audiences’

Brand Personality without surveys or focus

groups.

Introducing Mattr

Mattr.co

Page 8: How to Use Your Social Data to Inspire Engagement - Mattr

Select Clients

Mattr.co

Page 9: How to Use Your Social Data to Inspire Engagement - Mattr

Who Needs Mattr?

Mattr.co

Page 10: How to Use Your Social Data to Inspire Engagement - Mattr

Strategists: Learn insights quickly about your audience’s Brand Personality with no surveys or panels

Media: Discover the media or influencers unique to your target markets for PR, media buys, or endorsements

Creatives: Develop content tuned to your audiences’ Brand Personalities

Mattr.co

Page 11: How to Use Your Social Data to Inspire Engagement - Mattr

How Are Marketers Using Mattr?

Mattr.co

Page 12: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Plan a Campaign Optimize

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourCampaign

Real Time Segmentation

How They’re Using Mattr: Life of a Campaign

Page 13: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Start planning with an Historical Snapshot of

Your Audience

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 14: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

1. Enter a Twitter Handle

2. Add Hashtags and Keywords

3. We’ll search in the past to profile consumers who have engaged with you.

Entire Audience

Under EngagedMost Engaged

4. You’ll see 3 Personas we’ve created (or make your own).

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 15: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Select “Most Engaged” to Defend Your

Brand Advocates

Under EngagedMost Engaged

“Under Engaged” to Extend Your

Reach

Or

Custom

?

OrBuild Your

Own Persona

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 16: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Creatives can tone content to the Brand Personality, inspiring your targeted persona to engage.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 17: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Media Buyers can place content with publishers that have high concentrations of your targeted persona.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 18: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

PR can leverage Most Shared Media to target media yielding a higher probability of going viral.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 19: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Strategists can partner with unique influencers who:• are best-suited to

represent your campaign.

• attract high engagement with your targeted persona.

• may be more cost-effective than Ellen.

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 20: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

Optimize Your Campaign With Real Time Segmentation

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 21: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr.co

1. Enter as many Twitter handles as you like.

2. Add campaign hashtags and keywords.3. See how your segmentation changes during the campaign. Be aware of and leverage unexpected events or trending influencers.

Entire Audience

Under Engaged

Most Engaged

Plan a Campaign Optimize It

See Who’sEngaging

Target aPersona

Gather PersonaInsights

You launch yourcampaign

Real-time Segmentation

Page 22: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr Tech

Mattr.co

Page 23: How to Use Your Social Data to Inspire Engagement - Mattr

At Mattr, we feel that people are more than numbers.

People respond when brands talk to them as people.

So we created a technology that reveals a person’s Brand Personality without a survey.Mattr.co

Page 24: How to Use Your Social Data to Inspire Engagement - Mattr

Mattr’s Proprietary Brand Personality

Segmentation

Mattr.co

• A combination of the broadly-accepted “Big Five” personality types and Aakers brand personality analysis.

• Tested and retested for 2 years by a professor of psychology from Yale and our data scientists from MIT.

Page 25: How to Use Your Social Data to Inspire Engagement - Mattr

9 Words You Use That Give Away Your

PersonalityAgreeableness: Biological process words, such as ‘exercise’, ‘rehab’ and ‘drink’, are positively correlated with agreeableness.

Mattr.co

Conscientiousness: Perception words, such as ‘scent’, ‘seeing’ and ‘sour’, are negatively correlated with conscientiousness. People who use more perception words tend to be more impulsive. Neuroticism: Ingestion words, such as ‘cook’, ‘coffee’ and ‘ate’, are correlated with neuroticism. People who use more ingestion words tend to be less emotionally stable.

(and 1451 more words, phrases, and activities which make up the foundation of our Brand Personality algorithms)

Page 26: How to Use Your Social Data to Inspire Engagement - Mattr

Problem: Budgets required that segmentation reports were refreshed annually instead of quarterlySolution: Mattr coded in the client’s proprietary segmentation model, then compared our results to a control group of surveyed consumers.

Results: Mattr’s algorithms correlated to 85% accuracy. Segmentation analysis can now be conducted on-demand, for 1/10th the annual cost, with a SAAS implementation available to all authorized users.

Case Study

Page 27: How to Use Your Social Data to Inspire Engagement - Mattr

How to Get Started

- Online Product

Mattr.co

- Custom Solution

Page 28: How to Use Your Social Data to Inspire Engagement - Mattr

Online Product:

Mattr.co

Brands

Small Agencies

Large Agencies

Used By: To:Demonstrate valuable, innovative insights previously out of reach for smaller budgets. Starts as low as $99.

Pitch clients with a competitive edge; monitor live campaigns to bolster your standing as an innovator.

Include last-minute social data in your Insights presentations. Leverage the product with live data to rally buy-in from management for a larger solution that reduces your research budget.

brands.mattr.co

Page 29: How to Use Your Social Data to Inspire Engagement - Mattr

Custom Solutions

Mattr.co

Brands

Large Agencies

Used By: To:

Leverage your IP with a refreshable online tool showcasing your custom segmentation models.

Provide Insights which are refreshable on-demand, unbiased, and at a 1/10th of the cost of research reports.

Upload your agency Influencer lists for actionable endorsement data.

Demonstrate leader-of-the-pack innovation with additional social networks.

Page 30: How to Use Your Social Data to Inspire Engagement - Mattr

Founded in 2011, Mattr set out to cluster “like-minded” people on the Web with a fully passive and accessible solution.

Two years and a lot of testing later, we launched the Mattr Brands Application, a tool for brands and agency account teams to use before the campaign to either supplement or replace traditional market segmentation and research.

Who We Are

San Francisco | Austin

Web Video Blog Whitepaper

Mattr.co

Page 31: How to Use Your Social Data to Inspire Engagement - Mattr

Jack Holt, Product : [email protected]

Thank you.Kyle Leach, Customer : [email protected]

Al Raphael, Data Science: [email protected]

Mattr.co

(and 10 other full-timers)