hugs 2013 annual report

HEART TO HEARTHelp, Understanding & Group Support

“Embracing Hawaii’s seriously ill children and their families”

2 013ANNUAL REPORT

“HUGS has benefited our family most by becoming the extended familywe need when we just need to laugh, talk and have a good time.”

— a HUGS Parent.

109040_HUGS_Annual_r6_Layout 1 12/4/14 7:44 AM

2013 Annual Report [ 2 ] ♥ HUGSLove.org

2014 BOARD OF DIRECTORS & STAFF

HONORARY TRUSTEES

June JonesBarbara Marumoto

BOARD OF DIRECTORS

Jason HigaPresident

David KosteckiPast President

Patrick KleinPresident-Elect

JoAnn LumsdenVice President

Bill TobinVice President

Chason IshiiVice President

Catha CombsSecretary

Franklin Tokioka IITreasurer

Darrick J. M. ChingCalvert ChipchaseChristine DaleidenJoel EmperadorRojo Herrera, Jr.Greg KikukawaWenli LinCharles LoomisIris MatsumotoCarri MorganTerri OkadaSonja Swenson Rogers

MEDICAL ADVISORS

Desiree Medeiros, M.D.

Darryl Glaser, M.D.

Howard Klemmer, M.D.

HUGS STAFF

Joan Naguwa

Executive Director

Marty Oliphant, MSWDirector of Programs

Jamie McLaughlinDevelopment Coordinator

Ann YasuiVolunteer Coordinator

Nicole La RoseProgram Manager

Stephanie CaoiliProgram Specialist

3636 Kilauea AvenueHonolulu, HI 96816-2318Tel: (808) 732-4846Fax: (808) 732-4881Email: [email protected]: www.hugslove.org

“HUGS has been an uplifting light during trying times. They let uslaugh, cry and feel special, especially during the periods when youneed an outside group hug. They showed us that people do care forall members of the family.” These words, said by a HUGS mom,reflect what HUGS is all about – our mission and what we hopeevery family with a seriously ill child in Hawaii will experience.

I am honored and privileged to be a part of HUGS. The spirit and caring that propels this agency forwardamazes me: the steadfast commitment, unwavering dedication and strong compassion of our Board, staff,volunteers and community partners together with the courage, strength, and love of our families. HUGSis a uniquely special organization where you can really see the best of the human spirit each day -community supporting one another through tough times.

The past two years have been have been filled with successes and accomplishments as well as transitionsand challenges. We launched our SibShop® program for siblings of seriously ill children, Teen PeerGroups, strengthened our outreach to children and families in the hospital, and served more families thanever before, 15% more families! The number of volunteers supporting HUGS programs increased by 23%with more than 6,000 hours of service to our families and agency.

This was all made possible only with the incredible help and generosity of our Board, donors, volunteers,and corporate and community partners. We are so grateful to each of them for wrapping our childrenand families with generous hugs to ensure that their challenging journey is made easier. As our families’and their needs grow, we hope you will continue to share your support for many years to come.

Mahalo,

Joan NaguwaHUGS Executive Director

On behalf of the HUGS Board of Directors, I would like to thankyou for your many generous gifts of wealth, resources and timethroughout 2013 to improve the quality of life for Hawaii’sseriously ill children and their families. It was with your supportthat we were able to make a positive impact in the lives of ourHUGS families and children.

2013 and 2014 brought several changes to HUGS. With much gratitude, we bid farewell to John Howell,HUGS Interim CEO, who spent several months leading HUGS until Joan Naguwa, our new HUGSExecutive Director, joined us in October 2013. We also welcomed new HUGS staff: Marty Oliphant,Director of Programs; Stephanie Caoili, Family Service Program Specialist; and Jamie McLaughlin,Development Coordinator.

The HUGS staff and board have worked hard to maintain the quality of our core programs and services tomeet the needs of current and new families.

We need your help to continue our work. Like most Hawaii nonprofits today, HUGS is challenged tosecure sufficient resources to fulfill our mission. Funding resources are rapidly changing their priorities.National and local data indicate that individual contributions have remained flat. The situation at HUGSis no different. Our commitment to our HUGS families and children remain steadfast and the need forour services continues to grow. With your ongoing compassion and support, we will continue our holisticservices of offering support to each individual member of the family and the family as a whole. Pleasehelp us in preserving the important work of HUGS, and make your tax-deductible donation before year’send, or better yet, today. Mahalo nui loa.

Jason HigaHUGS Board President

AUW Designation #96590CFC Designation #84333

Aloha,

Aloha,



Being a military family hasmany challenges. For thespouse of a military service

member, the list of challengesseems to be a mile long. Fromtaking care of a household alone tothe frequent sleepless nightsworrying about their servicemember, the list may seem neverending. The Dita’s seemed likeyour typical Navy family.

They were stationed at Sasebo,Japan with their two small children, Angelo, 4 and Lexi,1, far from home and family. But they knew the drill andwere making the best out of their situation.

Nino was on a routine deployment in the Pacific whenLeah noticed Lexi wasn’t feeling well. She took thetoddler to the doctor and was told Lexie had a coldand prescribed her antibiotics. However, the colddidn’t go away.

A mother’s persistence

“After six weeks and four trips to the doctor, theyfinally decided to look further into what was wrongLexi,” Leah said.

Leah’s persistence led her to taking Lexi to the SaseboNavy Health Clinic where they drew blood to test heriron levels. Doctors noticed Lexie’s red blood cell countwas less than half of what it should have been. Theseresults led the Navy doctors to send Lexi toa Japanese hospital for another more indepth blood test.

After a long week of waiting Leah was calledwith the results of the detailed blood test.There was in fact something wrong. Leahwas advised to return to the states as soon aspossible. Nino was due home in a week soLeah decided to wait for him to come home so he couldbe by her side before they made the decision to return tothe States.

The long journey to Hawaii

On April 1, 2013, two weeks after her second birthday,

Lexi was diagnosed withLeukemia. The next couple dayswere a whirlwind of activity. ByApril 4, Lexi and her family left alltheir belongings behind and tooka 20-hour military flight toHawaii so Lexie could begin thetreatment she needed at TriplerArmy Medical Center. Nino waslater transferred to Joint BasePearl Harbor Hickam.

While being treated at Tripler,someone mentioned HUGS to the Dita’s. Being new toHawaii and Lexi’s new diagnosis, they decided to lookinto HUGS as a resource for information and peersupport from other families dealing with lifethreatening illnesses.

They quickly found HUGS to be so much more. Thesupport the Dita family received from HUGS touchedthem on an emotional level. Leah said she was sopleased, that not only did she receive an out pouring ofsupport from other families, but from the staff as well.

“Both of the Dita children love being apart of HUGS,”Leah said, “We are all so comfortable being aroundHUGS. It’s what keeps us going back.” Leah adds,“Lexi, Angelo and Nino’s eyes always light up wheneverwe mention ‘HUGS’.”

The entire family gets support from HUGS. Participatingin HUGS events has allowed thefamily to relax and just enjoy beinga family. They have participated inmany HUGS activities fromHUGS monthly Family Dinners toSurf4HUGS.

Being a military family the Dita’sknow that the most valuable

support you can get is that of those going through asimilar situation. And sometimes you have to build afamily from those around you when you are so far fromyour own. HUGS has filled the void for both theemotional support and the ‘ohana the Dita’s need whileLexi heals.

The Dita Family

“Lexi, Angelo andNino’s eyes always

light up whenever wemention ‘HUGS’.”



HUGS Programs

RESPITE PROGRAM

ver since our daughter became ill, we were uncomfortable withleaving her with other people, even our family members,” said oneHUGS mom. “With the support and encouragement of HUGS staff

and other HUGS families, we soon learned that taking our daughter to therespite program was the best thing we could do for our whole family. She andher siblings have had a chance to make new friends and regain theirchildhood in a safe, nurturing place. Everyone there understands that they areill and we don’t worry about exposure to viruses that could make ourdaughter more sick. They always look forward to the fun they have. And we,as parents, have a chance to enjoy an evening out together.”

FAMILY EVENTS

Each month, HUGS brings familiestogether for family dinners and otherspecial events. This is an opportunity for

new families to meet experienced families andforge strong support networks amongthemselves. Our HUGS families understand thestruggle that each are going through every day incaring for a seriously ill child and can providesupport for each other like no one else can.Families are brought together to share the hardtimes and the milestones and in turn leave withlasting, supportive relationships.

“When our child was diagnosed with leukemia,we suddenly had to move to Hawaii for medicaltreatment,” said a HUGS mom. We didn’t knowanyone and didn’t have any family nearby. It wasa scary experience. Then we found out aboutHUGS and were invited to a family dinner. Atfamily dinner, we met other families who hadbeen through what we were going through andfelt embraced by them. Now our children knowother children like themselves and we knowother parents with ill children. What a comfortthey have been to our entire family.” Their newfound friendships made at the HUGS house led the family to invite two other HUGS families to spendThanksgiving Dinner at their home. These lasting relationships are what HUGS is built upon.

Special events, such as The Celebration of Life, Surf4HUGS and our HUGS Christmas parties bring familiestogether in celebration and are enjoyed by both the HUGS children and their parents. A big mahalo to our sponsorsof our family dinners and special events for their financial and volunteer support which created these events – XeroxHawaii, Alexander and Baldwin, Inc., Steven Nakao/Tenrikyo Mission of Hawaii, HUGS Board of Directors, SunsetRanch, Hawaii Air National Guard, The Locations Foundation, Brett & Dee Thomas, Kiwanis of Honolulu,Optimists of Honolulu, NAIOP Hawaii, David Kostecki & Elizabeth Ignacio, M.D.

“E



HUGS Programs

PEER SUPPORT GROUPS

Peer Support Groups enable both Moms and Dads the opportunity toengage with their peers, gain insight, encourage one another andhave a night off to just enjoy themselves. HUGS provides parents and

caregivers the opportunity for much needed personal time away from theintense demands of caring for a child with a serious illness. Sharing mealsand/or activities allows for the parents to provide support to one another ina safe space and to explore their feelings by talking story with other parentswho understand. “I love theopportunity to just be withthe Moms,” said a HUGSmom. “We talk, do specialthings and have fun. It’s soimportant to have this timefor ourselves.”

SIBLING SUPPORT

HUGS recognizes that siblings of a child who isseriously ill, may have feelings of isolation, have theneed for concrete information about the illness and

possible outcomes, guilt, and concerns about the future. In2013, HUGS launched its SibShops® program – a series ofworkshops just for siblings of children who are seriously ill.This national program uses proven curriculum to help siblingsexpress their concerns and understand their feelings throughfun, constructive activities and peer-to-peer support. Inaddition, siblings are treated to a 3-day annual SibCamp,packed with fun, self-esteem building activities, workshops andoutdoor challenges.

“Camp was fun!,” said Sara, a 10 year old sibling. She and herfamily had recently spent a lot of time at the hospital as herbrother underwent several medical treatments. “I learned a lotabout myself and made a lot of friends. I like going to theSibShop® sessions, too.” Her mom later told staff that theSibShop® experiences have really helped Sara to be morepatient with her brother and to understand why they had tospend so much time with him.



FINANCIAL ASSISTANCE

Cost of medical care for children who have a serious illness can easily drain a family’s savings and otherfinancial resources. The medical expenses incurred by these families during the diagnosis, treatment andfollow up care phases of their child’s disease often last several years, if not their child’s lifetime, and can

total to hundreds of thousands of dollars. While private and public health insurance may cover many of thedirect medical expenses for the ill child, families are often faced with out-of-pocket expenses such as medicationsand/or treatment not covered by their health plans or basic living expenses and travel costs incurred during off-island or mainland treatment. And HUGS is there to help. In 2013, thanks to our donors to our Hawaiian MilesCharity account, HUGS enabled 19 family members to fly to the neighbor islands and the mainland foremergency medical treatments and support each other during these times of crisis. Thanks to the donors to ourKokua Kupboard, eighty-four (84) boxes of food were provided to 54 HUGS families who experienced periods offinancial hardships. And when one of our HUGS children leaves us, HUGS is not only with their families foremotional support, but also helps defray some of the cost of funeral expenses.

HOSPITAL VISITATION

Once a week, you’ll see one of HUGS trainedvolunteers and staff, wearing their bright pink shirtsand pulling HUGS’ Laughter Wagon through the

halls of the pediatric wards of Kapiolani Medical Center forWomen and Children or Kaiser Permanente Medical Centeror Tripler Medical Center as they visit new and experiencedhospitalized children and their families. They offer support,interactive play activities with the toys and games from theLaughter Wagon to bring smiles to the children and theirsiblings. “We have a chance to take a break, too, to run errandsor just sit outside for a while,”said one HUGS Dad. “It helpsto know that our child is safe and having some fun when weare not in the room.”.

Mahalo to PKF Pacific Hawaii employees for collecting needed food for HUGS families

HUGS Programs



2013 CELEBRATION OF LIFE

On a perfectly sunny Hawaii day inSeptember 2013, HUGS families gatheredat Sea Life Park to honor and celebrate

those children who passed on during the year atthe HUGS Annual Celebration of Life event. Ateam of volunteers from our decade-longcorporate sponsor, The Locations Foundation,was on hand to help with the event. Families andchildren wrote beautiful messages ofremembrance on large pinwheels for each lostchild and spent a quiet moment together to honorthem. The pinwheels were then placed on thelawn area to flutter and send each message in thewind. Everyone enjoyed a delicious lunch andtoured the attractions of Sea Life Park. Mahalo toThe Locations Foundation for sponsoring thisspecial day for our children and families.

2013 SUNSET RANCH

Hidden above Pupukea on Oahu’s North Shore,HUGS families were treated to a relaxing day at thebeautiful Sunset Ranch. The breathtaking views

provided the perfect backdrop for families to enjoy a chanceto lounge and chat with each other, play badminton andcroquet, explore their creative side with art activities or havequiet moment. In addition to these activities, a great mealand birthday celebrations, our HUGS children were giventhe opportunity to learn to ride horses – a first for many.Boy, did they have fun!

Many thanks to Greg Pietsch, owner of Sunset Ranch, forhosting HUGS’ families and to HEART (Hawaii EquineAssisted Reflection and Therapy) for creating a very specialday for HUGS.

“It was a nice day to think ofand remember other families

and their children”— Stephanie Valentine, HUGS mom.

“A peaceful day to reflect.”— Dennis Dillabough, HUGS Dad

HUGS Events



Surf4HUGs 2013

Ten years ago,the amazingduo, Brett and

Dee Thomas, createdHUGS’ annualSurf4HUGS event justfor our HUGSchildren and families.Originally looking for

a way to involve their children and friends in giving backto the community, they have created one of the mostfavorite events of the year. And each year, this eventcontinues to grow. A total volunteer-driven event, Brettand Dee gather their fabulous team of 50 volunteers anddonors to provide a memorable event for HUGSchildren. Each child got to ride the waves at Kuhio Beachwith the assistance of volunteers – an exciting, first-timeexperience for many of them! As an added surprise, anice cream truck pulled up with free ice cream treats foreveryone! Big HUGS to Brett and Dee Thomas, theirgreat volunteer team, Rainbow Drive Inn for their annualdonation of lunch for everyone, Ted Coons for donatingall of the beverages, Koa Board Sports for loaning thesurfboards and many, many others to helped to create agreat day for HUGS children and families.

“This event is one that we lookforward to every year. Our family has

a chance to take a break from ourdaily challenges. It brings big

smiles to our children’s faces.”— HUGS Dad.

HUGS Events Big HUGS to FCH Enterprises

FCH Enterprises,parent company ofZippy’s, and its

subsidiaries have wrappedits arms around ourHUGS children andfamilies for many yearswith open hearts and kindgenerosity. Under theleadership of CEO andHUGS Board PresidentJason Higa, FCH hasrallied its employees tosupport our families onmany different levels.

From raising dollarsthrough the Hearts 4 HUGS campaign, to hostingamazing annual holiday events for more than 200 HUGSfamily members, FCH Enterprises and its employees havebrought giant smiles to our children’s faces and createdspecial memories for our families. Without fail, RonHattori, General Manager of A Catered Experience, asubsidiary of FCH Enterprises, personally delivers dinnerfrom its Waipio catering facility to the HUGS house forhungry keiki attending our monthly respite program.They love “Uncle Ron’s” mochiko chicken!

HUGS families also have been treated to numerous specialexperiences, such as “Goddess Night” for our Moms withmassages, makeovers and a special dinner (thanks to DinnyTrinidad, Director of Human Resources), and family eventsfeaturing costumed characters, live entertainment and amyriad of games and prizes for our keiki (mahalo to PaulYokota, FCH President). They have participated in benefitgolf tournaments, served as the Platinum Sponsor for theannual HUGS gala (thanks to Jeff Marcello, GeneralManager, Pomaika`i Ballrooms at Dole Cannery), andprovided pro-bono services whenever HUGS needed someprofessional help.

Jason Higa has led the HUGS Board of Directors for thepast two years spending countless hours of his personaltime to ensure HUGS operates efficiently with theresources to provide for our children and their families.Words can’t truly express how grateful HUGS is for theextraordinary support of FCH and its employees. Mahaloto the entire FCH team for their tremendous support toHUGS families!



HUGS Volunteers Make a Difference

Volunteers have an enormousimpact on the well being of HUGSfamilies. Daily they make a

difference in supporting families duringtheir greatest time of need. Whether it’scoaxing a smile and soft giggles from achild resting in a hospital bed, giving areassuring touch to the shoulder of aworried parent or wiping sweat from theirbrow after spending time in the hot suncleaning the playground for the keiki ,HUGS volunteers each show support intheir own special way.

Ken Stridiron, a recent UH Manoagraduate and HUGS Laughter Wagonvolunteer since 2013, makes time in hisbusy schedule to go to Kapiolani MedicalCenter to sit at the bedside with criticallyill children.

“Every Tuesday morning, I visit HUGSfamilies at Kapiolani. If the patients don’tsee my bright pink volunteer shirt, theysurely hear my wagon full of toys comingdown the hall. All of the staff and familiesare so appreciative of the time and energythat I put in, so it pushes me to keepgiving,” said Stridiron.

The Laughter Wagon volunteers also assistfamilies at Kaiser Pemanente MoanaluaMedical Center and Tripler Army MedicalCenter.

While not all volunteers are able to go intothe hospitals, many volunteers like TangiTrilles, give of their time and compassionto support Respite Nights and other family

programs held at the HUGS house. Trilles,an Early Childhood Education student atHonolulu Community College, has helpedprovide childcare service to HUGS familiesfor the past six years. It is her consistentvolunteer commitment that makes her sovaluable to the HUGS programs. Respiteand Family Dinner programs requireapproximately 50 volunteers per month.Having such a high need for volunteers hasresulted in meaningful and mutuallybeneficial partnerships with groups such asPunahou School. Under the support of aHarry & Jeanette Weinberg FoundationGrant called “Educating the Heart”, youngPunahou students recruited by instructorSharan Power build on their servicelearning by participating in HUGS familyprograms. Fostering a sense of civicinvolvement is not only rewarding but fun.

“Working with the HUGS kids is always afun and amazing experience. They are allfull of ideas, craziness, love and energy,despite what many of them have beenthrough… I love being able to have animpact on the lives of these kids, even if it’sas small as just making their Fridays a littlebit more fun,” proclaimed an enthusiasticPunahou student.There are also those important behind-the-scenes volunteers like Gail Matsuoka,Aileen Tsuneyoshi and Patti Ihori. Afterhaving busy working careers and familylives, they now generously spend part oftheir retirement years in the service ofothers. They may not have direct contactwith HUGS families, but their continuouseffort to help with clerical and

administrative tasks is critical to deliveringfamily services that makes theirvoluntarism priceless. Although they maynot realize it, the time they spend sendingout mailers, assisting with data input,organizing supplies and resources andother tasks ultimately allows the HUGSstaff to focus on the more immediateneeds of families.

“Our office volunteers allow us to be moreavailable to our families. They bring their

talents and creativity to get the job doneand in the end it’s the families who benefit,”said Ann Yasui, Volunteer Coordinator.

In 2013, more than 6,000 hours ofvolunteer service can be accounted for.Certainly that there are many more hoursthat go unseen or are anonymouslyoffered. Volunteers are one of HUGS’ mostvaluable resources. To try to put a dollaramount to what they all contribute wouldrun the risk of undervaluing their true gift– after all how do you determine the worthof compassion, caring and kindness?

Whether tackling jobs big or small, eachvolunteer becomes a member of the HUGSteam that together makes a significantcontribution to helping families.

‘Iolani School eighth grader, Waylon Ho,put it most succinctly, “The tasks we didtaught us that helping doesn’t have torequire a load of money, but it can be justhelping in small ways. HUGS isn’t just agroup, it’s a family.”



Hawaiian Miles Donors

Mambo AllmadecubaAnonymousCarolyn AokiGeorge ApaoDanny AsamiEileen BadgerAmy BeckerWinifred BeuMadeleine BrownAna CanoLauro Cardenas VillaRosa CastroJeanne Mercado CatalanNancy CiulloKristi ConverseJohn CostalesLeigh CowanSuzanne CowanTimothy CowanDee DanielMaryann DruckenmillerRobert EdwardsDiana FieldJack FieldAudrey FisherLawrence FoppeMargaret ForsytheJanet Takako FujitaniMaurice GarciaCharles Guest

Duncan GuestCharmaine GurrMarie HagenEric HansenDenny HaraLon HarrisHawaiian Airlines Alyssa HeckartJason HigaBud HogueHarold HughesMarcia IzawaKatie JarrellOliver Jia-RichardsRobin JohnsonLorraine JonsdottirStephanie KellarMyriam KeyesDavid KreimerHarvey KuFrederick KukeaClyde KunimuraKalsi KwanCarol LentMayapur LentRobert LentRobert LipskeLeRoy LoboDenise LorenzJohn Martin

Christine McClureErin MilnesEmma MooreBabette MorenoKelly NagamineAdriana NassrallahBolandis NgiraingasClaudia OlsenClaudia OlsenRobert OrlockDonna OrrShannon OrtonSummer ParksSylvia PerreiraEverett PorterHelen PorterKiana PorterRobert ReberSylvain RobertsonMary RobinsonIrene RogersCaroline SarcedaChristine SchupeliusTammy OurdouneSeidelMikio ShioyaJosephine SiaumauPhillip SmithEmily SnorewiczLinda Thomas

Charlotte TlachacGabriel TomMichelle TomaStacey TuckerElliot UduiDale ValledorVera VillaMaria WardSean WatersMary WatsonKarina WilsonAndrew WinksRichard YamanakaVanity YangJaime Young

MAHALO to our Hawaiian Airline Miles donors! Their contribution of Hawaiian Airline miles to theHUGS Hawaiian Air Charity Account helped bring together 35 families as their seriously ill child underwentcritically needed emergency medical treatments on Oahu and the mainland. A big HUGS Mahalo to thesegenerous donors and Hawaiian Airlines!



CONTINUED ON PAGE 12

It is only through the great generosity of the following people and organizations that Hawaii’s children who

are seriously ill and their families are supported and strengthened throughout their challenging journey of

childhood illness. HUGS is deeply grateful for each and every donor for sharing their aloha with our

children and families.

HUGS 2013 Gifts

$10,000 & Above - He‘ulu la‘au (Rainforest) As the rainforest provides self-sustaining life, these donor gifts sustain the overall mission of HUGS.

Alexander & Baldwin, Inc.FCH Enterprises Inc. Zippy’s

RestaurantsFirst Hawaiian Bank Forever Giving Products

International

HMSA FoundationJune Jones FoundationRichard KayaMacy’s FoundationNa Lei Aloha Foundation

Noguchi & Associates, Inc.The Harry & Jeanette Weinberg

Foundation, Inc.The Xerox FoundationTommy Holmes Foundation

$5,000 & Above - Pua mae ‘ole (Flower that never fades) As precious as a flower that never fades, so do we value gifts that make a significant impact upon theservices HUGS families receive.

Atlas Insurance Co.Charles B. Wang FoundationFriends of Hawaii Charities, Inc.Jason HigaHonolulu Star AdvertiserIsland Insurance Company, Ltd.Locations Foundation

Lyle Hamasaki Construction, Inc.Macy’s Inc.MMM Insurance ServicesNAIOP HawaiiPomaika‘i Ballrooms at

Dole CannerySephora USA Inc.

The Cades FoundationThe Pettus FoundationTiki’s Grill & BarTorkildson, Katz, Moore,

Hetherington & Harris

$1,000 & Above - M-ala (land that feeds and nourishes the mind, body and spirit)As the land feeds the soul, so do these gifts strengthen HUGS families with hope and courage.

4G4 Hope VerizonAlaska AirlinesAlan Wong’s RestaurantAloha United WayAnonymousArmstrong ProduceDavid CarrRichard CarrollCB InternationalMyron ChangCecily ChingCity Mill Home ImprovementCenters Inc.Coldwell Bankers Pacific

PropertiesTed CoonsRobert & Lauren DawsonFarmers Insurance Hawaii

Laura R.GodmereCharmaine GrrRichard EmeryHawaii Energy ConnectionHawaii Air National GuardHawaii Bowl FoundationHawaii Hotel Industry

FoundationHawaiian Airlines EmployeesHawaiian TelcomHazel H. Takumi FoundationRojo Herrera, Jr.HHL Holdings, Inc.Johnny Y. HigaHONBLUE, Inc.Hospitality Sales &

Marketing Assn.International – HawaiiChapter

Hung Wo & Elizabeth LauChing Foundation

Chason IshiiIsland Insurance

FoundationJames Haruji Tamura

& Fumiko TamuraFoundation

Jessie Rees FoundationJhamandas Watumull

FundKaiser Permanente –

Hawaii RegionKapiolani Medical Center

for Women & ChildrenGreg KikukawaCarol Jean KimuraLori Ann KilantangKiwanis Club

David KosteckiKyoya Hotels &

Resorts, LPLeighton Lam Designs Inc.JoAnn LumsdenBarbara Marumoto-CoonsMark MaruyamaMasayuki & Harue

Tokioka Foundation, Inc.Carri MorganRosy MuzikaNARPM – Oahu ChapterNelson NakagawaNFL FoundationOccidential Underwriters

of Hawaii, Ltd.



Oceanic Time WarnerCable

Old Republic Title& Escrow

Optimist ClubPacific Guardian LifeArdon PentonGreg PietschJoseph PizzaChristian PorterRivals Waikiki

Road Builders Corp.Henk B. & Akemi RogersJoy RogersJean E. Rolles Edna M. Sandin-TrocheRocco SansoneHeather SchwarmServco Pacific Inc.Stryker, Weiner & Yokota

Public Relations Inc.Bill Tobin

Dana TokiokaSharlene TsudaThe MacNaughton GroupThe Modern HonoluluThe Queen’s Medical

CenterThe Schuler Family

FoundationUBS Financial ServicesUnited Laundry

Services, Inc.

United Parcel ServiceWikoff Combs & Co., LLCWilliamson, Rindge, Hole

Family FoundationXerox HawaiiXpedite LLCMika YamaguchiTom ZimmermanStella Yara

$500 & Above Kau Hua (fruit) As fruit provides sweet nourishment to the body, these gifts provide care to families in need.

Ethan AbbottAnonymousJennifer Lee BustoCentral Pacific BankBrad ChingChristopher DeBoneDFS Group LPTana T. Feeley Roy & Sherry GanekuGeotech Solutions, Inc.Grand Hyatt Kauai ResortHawaiian CementJ.George HeatheringtonDebbie Herrera

Heidi HoJohn F. HowellHui Laule‘a, The Hawaii

Club at ClaremontCollege

Junior League of HonoluluJW Marriott Ihilani Resort

& SpaRyan KamemotoJared Kim, Boy Scout

Troop 10Newton KimPaul KreugerKwock Konstruction LLC

Leighton LamLe Mana PearlsElliott LodenMacy’s Inc.Lauri Ann MadanayIris MatsumotoWilliam NicholsNorthblockNorthwestern MutualOle Henriksen of Denmark

Inc.Margot PelekaiJennifer PorterTiare Reierson

Mike SasakiSea Glass Fine ArtJohn SkinnerEric SubertTawhiri Power LLCThe Ho/Ching Charitable

FundThe Vintage CaveToastman Inc.Michael TottoriWaikiki Parc HotelTroy Wong

$499 & Below - He mea kanu (the seed for planting)Everything in life begins with a seed. These gifts are an integral part of the continued growth of HUGS.

Helen AbeABLE Banking CustomersPeggy AkanaRowena AkiuJackson AjoloDavid L Ameen, Jr.American Carpet OneAnonymousCandace R. AnthonyJustin ApaJoelle AraiMelanie ArakakiKumi AranizdoMike AranoffR. Aaron Arquero &

Felix C. Rivera Jr.Daniel AsaoLeburta AthertonGerard AuyongRobby AwayaI. Manu AyauLoretta BadisPauline BakerBank of AmericaLisa Barnes

Christina BautistaBead It! Inc.Twila BennetteKelly, Alex & Lexi BerganiBig City DinerBig Island CandiesKarl BissenRomelyne BitonioMikako BordenLeslie H. BrownPaul Brown SalonIsabel BuencuenturaCalvin BuiMargaret CallahanBarbara J.CargillAshley CasperDavid ChanChinese Lutheran ChurchJodi ChingHarry & Joyce ChinnCalvert ChipchaseBryson ChowRae ChowRose ChuAshlee Chung

Cleone ChungRina C.Y. ChungClinton ChurchillCaitlin CianoCinnamon GirlClark Hatch FitnessClay Café LLCCoffee TalkMatthew ChikasuyeCatha CombsConsolidated TheatresKimberly CooperBrian CoughlinCostcoCS Wo & SonsJamie DalessandroShayla DaoangDean Saito MassageMarlene DeCostaJanet DejosJulie DeNucciAustin DiasDiamond Head TheatreStarr DodsSteve T.Doi

Doraku SushiDuke’s Canoe ClubEast Honolulu Clothing

CompanyEjay EdralinDana EnokaFirst Hawaiian Bank

Records ManagementFund

Foodland Super Market,Ltd.

ForestersSherry FujimuraFrederick C. FukuharaKimberly FunasakiStacey GalimaGarielle Galler-Rimm, M.D.Timothy J. GarryGift Certificate WarehouseGirl Scout Brownie Troop 96Girl Scout Troop 009Girl Scout Troop 074Girl Scout Troop 238Girl Scout Troop 257Girl Scout Troop 276

CONTINUED FROM PAGE 11



Girl Scout Troop 464Girl Scout Troop 776Girl Scout Troop 783Global Village BoutiqueBarbara GonsalvesDonald W.Y & Laura GooEvon Kwok GooDaniel GoyaDonna GradCindy GreenLinda GuessJeonette GushikenB. GustafsonKendall HaefekerAvelina HalagaoHalekulani Corp.Marisa HamiltonCandace HangHawaii Pizza Hut &

Taco BellHawaii Prince Resort

& Golf ClubHawaiian Electric

Industries CharitableFoundation

Hawaiian Humane SocietyJenilea HeathKarla HeberligSabra HichcockCharles HigaJeannie HigaJune HigaHilton Hawaiian Village

Resort & SpaJulie HoHonolulu Theatre

for YouthHonolulu Zoo SocietyHoward Hughes Corp.Hula Grill WaikikiRichard & Mina HumphreysIndich CollectionPatti IhoriLinda IngVincy InouyeAzhar IshaqueDana IzumiCheryl JepsenAdelle JohiroGina JohnsonL.R. JohnsonKirk Jorgenson Jose’s Mexican

RestaurantJune Maeda Realty Inc.Ka‘anapali Beach HotelKahala Shell Auto CareKama‘aina Metals & JewelryKapili Construction LLCAnn KawabataNorman KawakamiLance KawanoKellsie KawaokaKau`i KealohaPamela KeolaEddie & Tupouawini

KelemeniCharles KelleyEdward & Leilani KeoughTamera KermanAndrea KiaKids in the AirTracy KimKim Chee IIErnest KingAnn KinninghamJerrie KiyokawaPatrick KleinRandall KondoChristine KooWendell KopSusan Walker KowenMartha KozlowskiKualoa Ranch Hawaii, Inc.Dorri KurikiEthel KuwayeDonovan LawrenceMae LazaroLee Financial GroupDarren LeeGrace LeeLorena LeeSteven LeeLegends in Concert

WaikikiSharon LennonKathleen LeonardGeorge LeongWenli LinChristopher Lipscomb,

Boy Scout Troop 777Steven LipscombLaurie LoomisBertha LuiJoyce LumWesley LumMadalene’z Dancefit

Studio LLCEnrique Maldonado IIIBetsy MalerMandara SpaReiko MarinoMarket City Shopping

CenterDanette MaruyamaMatsumoto Insurance

Agency LLCCarol MatsunagaCatherine MatthewsMauna Kea Resort Ken MayCharlene McCreaMcKinley Car WashMichael MeagherMichel’s at the Colony

SurfJeffrey MikulinaSally MiyakeClaire MiyasatoMisao MokutaTatiana MontezBrennon Morioka

Mountain Apple Co.Martha MuellerCarolynne NakamuraShanna NakamuraCecile NakataAlvin NarimatsuNelson & Zinnia NgDeena NicholsDanilo & Liza NonoYasuo OgawaTerri OkadaJane OkawaNani OmerodGeorge OndayogJanice PabloAnthony PaceMolly PalalaySterlene PalmertonLori Ann PatacsilChristopher PatingLinda PetroK. Joy PohlPoipu Bay Golf CourseChristian PorterLaurie QueQueen Emma PreschoolRadisson Blu Mall of

AmericaRidge Properties LLCDiana RivasRoberts HawaiiChristina Duenas

RodriguezRoy’s Hawaii KaiRoyal Contracting Co. Ltd.Gidget RuscettaElaine SaegusaSusan SaitoRaymond & Elaine SakaiLei Ann SakamotoShoi SakamotoLilibeth SalvadorCammy San LuisSanrio SurpriseAnn SasugaRobert & Mary

SchornstheimerRobyn SeamonAlexis SepulvedaKaren ShibuyaRie Shigehara-ChooMichael ShimadaWilfred & Gladys ShiromaJ. SilvaAubrey SimpsonSidney SnyderSony Computer &

Entertainment AmericaMichael SpaldingAnn SpanglerSpecialty Sales &

ServicesSpezzano & Associates

Ltd.Carla Stroh-PalalayAaron Taitague

Tianee TakakiRobert TakamatsuJody TakemotoLei Ann TalaeseaAlan TamanahaKira TamashiroDavid TamuraEmily TanakaDarci-Ann TaniguchiKathy TawataGordon TeraokaDebbie TeruyaThe Bead GalleryThe Oahu ClubKathy ThompsonTien NailsTracy TokitaVance TokumotoLaurie S.TomBran-Dee TorresMichael TottoriCam TranSteven TseuGlenn & Lydia TsugawaJan TsukazakiKirk UejioUSS Missouri Memorial

Assn.Amy VargasMatthew WagnerWailea Golf CourseSee Wai-wanDean WakuzawaIvy WengWestin Ka‘anapali

Ocean ResortGary WheelerWinona WhiteDonna WitsellLeilani Woessner-

BrilliandeJeremy WolfeWolfgang SteakhouseBuck WongCarol Jean YakumaNancy YamauchiDarrell YamagataGriffith YanagiShannon YanoPatricia Anne YeeLauren YepAnnie YeungKawehi YimRobyn Yim, M.D.Dollie YokoiAmy YosaitisScott YoshiharaLaurene YoungChris Yuen



HUGS by the Numbers:

• 215 families received HUGS services(at no charge)

• 645 children/youth actively participated in theHUGS’ programs and services.

• 430 parents/caregivers actively participated inthe HUGS services.

5 HUGS CORE PROGRAMS

HOSPITAL VISITATION

• 192 hospital visits were conducted by staff andtrained volunteers at Kapiolani Medical Centerfor Women & Children, Kaiser Medical Centerand Tripler Medical Center.

• 352 hospitalized children received fun, positiveinteractions with HUGS staff and volunteers.

• 344 parents/caregivers had opportunities to takea break from the long hours of hospitalizationwhile knowing that their child was not alone.

RESPITE

• 131 families utilized HUGS’ respite services. • 21 respite events created laughter and smiles

for HUGS children. • 262 parents/caregivers were provided the

opportunity to have their children in a safe andnurturing environment, while the parents wereable to participate in other activities (i.e. datenight, running errands, enjoying an eveningtogether).

• 525 children attended the respite program andreceived individual attention by trainedvolunteers.

PEER-TO-PEER SUPPORT

• 48 children actively participated in SibCamp andSibShop® activities and were able to share theirthoughts and feelings about having a siblingwith a serious illness.

• 144 HUGS moms who attended the MomsNights and were able to engage in meaningful

REVENUE, GAINS & OTHER SUPPORT

Other Income$5,559

Special Events$259,206

Investment Income$4,839

In KindContributions$146,285

Contributions$193,552

Grants$167,707

EXPENSES

Fundraising$150,302

Management& General

$82,677

Program Services$514,006

Our Financials

2013 Accomplishments



conversations with other moms experiencingsimilar situations regarding their children.

• 120 HUGS dads who attended Dads Nights wereable to positively interact with other dads with aseriously ill child.

FAMILY EVENTS

Family Dinners • 105 HUGS families met other families with

seriously ill children at monthly Family Dinners.• 210 parents engaged in meaningful peer-to-peer

discussions with other parents.• 315 children positively interacted with other

children during the events.

Celebration of Life:• 37 HUGS Families (69 adults and 87 children)

reflected and celebrated the lives of the childrenand youth who passed during the year.

Surf4HUGS • 93 children delighted in a day of fun, sun, and

surf and experienced surfing for the first time.

Holiday Events• 15 HUGS Families (22 adults and 52 children)

on Maui and 60 HUGS families (105 adults and172 children) on Oahu positively interacted withother families who share similar experienceswith serious illnesses during special HUGSholiday celebrations.

• 1290 Christmas presents are given tochildren/youth statewide.

FINANCIAL ASSISTANCE:

Food Assistance • 84 boxes of food were provided to 54 HUGS

Families.

Airfare Assistance • 38 family members were able to be together as

their child received emergency medicaltreatment off island.

Funeral Assistance• 3 HUGS families received financial assistance to

support funeral expenses of their child.



3636 Kilauea AvenueHonolulu, HI 96816

Non-ProfitOrganizationU.S. Postage

PAIDHonolulu, HI

Permit No. 9613

“When the rest of the world doesn’t understand, HUGS understandsand it means the world.” — Christina Lui, HUGS mom


hugs 2013 annual report

Documents

generous hugs

hugs board of directors

hugs programs

hugs mom

hugs parent

families thanever

childrenand families

hawaiisseriously ill