Human Resources Development

21st Annual Staff Retreat

April 10 – 12, 2014 San Diego, California

Alex Hernandez, Director, Human Resources Development

Mari Reyes, Human Resources Specialist

Diana Hernandez, Administrative Assistant

Facilitation Team Members

Armando Gomez Jesus Garcia Bianca Tidwell Juan Gaytan Christina Garza Pablo Rivera

Elizabeth Rodriguez Pamela Marquez Jessie Arellano

The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.

TABLE OF CONTENTS

Page OPEN LETTER…..……………………………………………………………………………….1-2 RETREAT AGENDA …………………………………………………………………………….3-5

PARTICIPANTS LIST …………………………………………………………………………… 6

BREAKOUT GROUPS ………………………………………………………………………….. 7

DAILY ACTIVITIES Thursday ……..…………………………………………………………………………8-9

Friday …….………………………………………………………………………………10-11

Saturday ………………………………………………………………………………..12-14 Facilitators’ Comments ……………………………………………………………...15-16 Facilitation Team Post Retreat Meeting …………………………………………….17 GROUP REPORTS Breakout Group Reports (Morning Sessions) ………………………………....18-20

Breakout Group Reports (Afternoon Sessions) ……………………………..21-24

EVALUATION RESULTS

Chart …………………………………………………………………………………….. 25 Comments ……………………………………………………………………………. 26-28 DONATIONS REPORT …………………………………………………………………….. 29-33

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Open Letter

Dear EPCC Administration and Staff: The beautiful Bahia Resort Hotel in San Diego, California Mission Beach was the site of the 21st Annual Staff Development Retreat. In October 2013, Mari Reyes, HRD Specialist and Jessie Arellano, Facilitator, traveled to San Diego for a site visit to six potential hotels. The facilitation team’s choice was the Bahia Resort Hotel. Cradling the coast of the Pacific Ocean, and sitting on the peninsula of mission bay, The Bahia offered elegant rooms, breakout session accommodations, great dining facilities, swimming pool with Jacuzzi, and the Bahia Belle Boat to top it off. This year’s theme was “You Matter, Now Make it Matter,” from the program Make it Matter by John Jensen. The topic recommended by Mari Reyes, was selected by the facilitation team for development and presentation at the annual staff retreat. The topic, site location, and the hard work and preparation by the facilitation team made this year’s annual staff retreat a success in what seemed to be paradise. In preparation for this retreat the facilitation team chose three new members in August 2013, selected the theme in September, attended an all-day facilitation skills training in October, began contacting vendors for auction gifts in December, attended all-day program training in January 2014, and prepared the rules video in March, 2014. In between, the facilitation team was meeting once a month to brainstorm, plan, and prepare for this great event. This tremendous preparation paid off for forty eight El Paso Community College staff members who participated in another great and memorable experience at the 21st Annual Staff Development Retreat from April 10 through 12, 2014. The purpose of the retreat, founded by Dr. Ernst Roberts, VP Administration & Financial Operations twenty one years ago, is to provide a networking opportunity to EPCC employees who may only know each other by telephone or e-mail and bring them closer together, to present an educational program that will grow and develop employees at an offsite location; this year’s retreat did all this and more. Based on the feedback from the evaluations, employees felt that the retreat was exceptional; they got to meet employees from other campuses to network, bond and above all were introduced to a human relations topic that will help them to be better employees and family members. The friendships and bonds will be life long memories for employees to cherish. On Thursday evening the program kicked-off with a tropical flare dinner. All facilitators, after taking a picture with each participant escorted their guest to a random table. The purpose was to have participants mingle with other employees that they may not have known that well. Our Master of Ceremonies, Jesus Garcia then presented all the facilitators and our guest speaker, Dr. Ernst Roberts. His speech focused on three points; goal setting, passion for the work you do, and seeking your passion not your pension. His speech was inspiring and down to earth. Following, we had an ice breaker activity called Marvelous Me; where each participant introduced themselves and picked a colored M & M. The color picked complemented a question the participant had to answer. The questions were: Name one thing you couldn’t live without, what is that one thing you do that people turn to you for help?, name something that matters to you, what is the word that describes you professionally?, something you learned from a student co-worker, and name one thing unique about yourself. Since we were in a tropical environment, facilitators and participants dressed in tropical dresses for the ladies and tropical shirts for the gentlemen. Make it Matter introduces three concepts; design, package, and deliver your organizational or personal brand to make you a much more effective person. If your product, concept, idea, or person is designed, packaged, and delivered well, it will sell. If it matters, people will listen. The Human Resources Development Department will offer this program to all employees throughout the year or upon departmental request. We encourage employees to sign up for the forthcoming sessions. The annual staff development retreat is an opportunity for employees to learn, bond with other employees, and to bring back valuable information that can be applied to family, work, and daily life. We encourage employees to sign up and attend next year’s retreat. We believe that the information presented at this year’s retreat will add

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value and contribute to the mission and vision of EPCC. We highly recommend this training for administrators, supervisors, employees and faculty. We credit the success of this year’s staff retreat to our Facilitation Team and the Human Resources Development Department. This year’s facilitation team members were, Jessie Arellano, Christy Garza, Juan Gaytan, Elizabeth Rodriguez, Armando Gomez, Bianca Tidwell, Pamela Marquez, Pablo Rivera, and Jesus Garcia. We also want to thank the numerous people, EPCC departments, vendors, and organizations that contributed and supported this annual event. Many of these organizations donated items for the auction and conference bags. The patrons are listed on pages 29 – 34 of this report. On behalf of the Facilitation Team and EPCC employees who attended the retreat, we thank Dr. William Serrata, President and Dr. Ernst Roberts, Vice President of Administration & Financial Operations for making this event possible. The annual staff retreat is unique to the college, and the appreciation by the staff very evident. Sincerely,

Alex Hernandez Director, Human Resources Development

MAOM, BSED, L-SPHR, AC-G

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April 10 – 12, 2014

Agenda

Wednesday, April 9, 2014 4:00 p.m. Participants’ meeting at the ASC Boardroom – General Information for next

day’s flight, show ground rules video, scavenger hunt information, and distribute t-shirts & conference bags.

4:45 p.m. Dr. Ernst Roberts “send-off” address - Boardroom Thursday, April 10, 2014 6:30 a.m. Arrive at El Paso International Airport. Will meet at assigned gate (2nd floor) -

Roll call will be taken by each facilitator for their team and give count to Mari Reyes. Name tags will be issued by assigned facilitators.

8:30 a.m. Board Southwest Airlines Flight # 388 & Flight #4033 in Phoenix, AZ 10:35 a.m. Arrive at San Diego International Airport 10:50 a.m. Board Shuttles to Bahia Resort Hotel (Head count) 11:30 a.m. Arrival and luggage drop-off at the Bahia Resort Hotel. Participants are on their

own until 6:00 p.m. (Check in at 4:00 p.m.) 6:30 p.m. Facilitation Team Meeting (Mission A-Tower) 7:00 p.m. - 9:00 p.m. Retreat Opening Dinner (Mission A-Tower)

Semi-formal Tropical Flare

Facilitation Team & Participants’ Introductions

Icebreaker

Keynote Speaker – Dr. Ernst Roberts, VP Admin & Financial Operations Friday, April 11, 2014 Group Picture Day 6:30 a.m. Facilitation Team Meeting 7:00 a.m. - 7:50 a.m. Networking Breakfast (Del Mar Room) 8:00 a.m. - 8:05 a.m. General Session: Role call (Del Mar Room) 8:05 a.m. – 8:35 a.m. Program Overview & Make it Matter Power Point 8:35 a.m. - 8:55 a.m. “Make it Matter” Video 9:30 a.m. - 9:45 a.m. Wellness Activity (Bianca & Pam)

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9:45 a.m. – 9:55 a.m. Break 9:55 a.m. – 11:25 a.m. AM Breakout Session

Group will be divided into their respective teams for the breakout sessions. Teams will be assigned one of the discussion questions from the power point presentation.

o Discussion Question One - (Alex) o Discussion Question Two - Team 1 Design(Studio) o Discussion Question Three - Team 2 – Package (Studio) o Discussion Question Four - Team 3 Deliver (Studio)

Each team will present their findings to the entire group on power point. Design Activity - Go to page 2 & 3 of your workbook, answer the questions and discuss with your team.

11:25 a.m. - 12:00 p.m. Team Presentations (5 – 7 min. per team) Brainstorm to choose product, person, or organization for skit

12:00 p.m. - 1:00 p.m. Lunch (Del Mar Room) 1:00 p.m. – 2:30 p.m. PM Breakout Sessions (Studios)

Package Activity - Go to pages 4 – 6 of your workbook, answer the questions and discuss with your team. Deliver Activity - Go to page 7 of your workbook, answer the questions and discuss with your team. Closing Thoughts – Go to page 8 of your workbook and take a few minutes to read; share with your teammates your thoughts about this page. (I will make it matter by…) Each team will take one of the principles of Make it Matter and develop a power point presentation to brand a product, person, or organization. Describe in detail what your team’s assigned principle means and what would you do to implement the concept. After you have done your power point presentation, develop a skit based on the same principle.

2:30 p.m. - 2:40 p.m. Break 2:40 p.m. - 2:50 p.m. Wellness Activity (Jesus, Pam & Bianca) 2:50 p.m. – 3:20 p.m. Regroup in General Session (Del Mar Room)

o Team Presentations (5 – 7 min. per team) 3:20 p.m. – 3:25 p.m. Question and Answer & Review next day’s agenda (Teams will present their skits on Saturday morning. Check out before breakfast

and bring luggage to the meeting room) 3:25 p.m. Facilitation Team Meeting Saturday, April 12, 2014 7:00 a.m. Facilitation Team Meeting

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7:30 a.m. – 8:30a.m. Networking Breakfast (Del Mar Room) 8:30 a.m. – 9:00 a.m. Skit Practice 9:00 a.m. – 9:05 a.m. General Session: Role Call (Del Mar Room)

9:05 a.m. – 9:40 a.m. Skit Presentations (5 – 7 min per team) 9:40 a.m. – 9:50 a.m. Break 9:50 a.m. – 10:45 a.m. Awards & Recognition 10:45 a.m. – 12:00 p.m. Auction (Bianca & Pablo) 12:00 p.m. – 12:15 p.m. Question and answer, program evaluation & boarding passes distribution 12:30 p.m. Board Shuttles to San Diego International Airport 2:50 p.m. Board Southwest Airlines flight #1212 & Flight # 1704 in Phoenix, AZ 8:15 p.m. Arrive at El Paso International Airport

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PARTICIPANT LIST

Classified Staff Professional Staff

Alma P Romero Biology - TM Maria E Lopez CSC - VV

Angelica A. Santiesteban Accounting Services - VV Michelle O Chavez Fabens Education Center

Astrid A Montes Library Operations - VV Norma L Pagan Operations & Maint - VV

Daniel Mejia Testing Services Arturo Vasquez Accounting Services - VV

David M Rodriguez Information Technology - ASC Reva Y Mottley IT Systems - ASC

Edward Thomas Police Department - ASC Maria D Mendoza CSC - VV

Esperanza J Cepeda Business Programs Lab - RG Nancy C Tharp Risk Mgmt & Safety - ASC

Francisco J Palomo Part-Time Classified Pool - RG John E Tharp Purchasing – ASC

Isabel C Ordonez CE Health Administrative - ASC Erick Garcia CSD - VV

Juana P Marquez Counseling - TM Lee Vasquez Gateway to College - RG

Juanita Hunter Business Programs Lab - VV Maria M Rodriguez Counseling - VV

Laura Garcia Dean Math Science Career & Tech Jaime Rodriguez Media Services - ASC

Lourdes Flores Accounting Services

Miguel A Torres Recruitment & School Relations

Samuel A Ruiz Library Operations - VV

Elizabeth Loya Library MDP

Rosa M Chavez Accounting Services

Mayela Farah Grants Management

Rebecca M Retana Library VV

Abigail Martinez-Tuberville Workforce Economic Dev & CE

Armando Salazar Accounting Services - ASC

Adrian Acuna Veterans Affairs – VV Facilitation Team

Alma Y Maciel Financial Aid - NW

Aurea I Garcia Career Services Armando Gomez Testing Services – VV

Erika N Zuniga Financial Aid Office Bianca Tidwell Financial Aid - VV

Dora M Perez Admissions and Registrar Christina Garza Testing Services - TM

Javier Lopez Kinesiology TM Elizabeth Rodriguez Information Technology-VV

Maribel Gomez Grants Management Jessie Arellano Grants Management – RG

Elinora L Paiz Admissions and Registrar Jesus Garcia Admissions & Registrar-RG

Irma Gonzalez Accounting Services Juan Gaytan Tuitions – VV

Marisela Barrios Career Training Center Pablo Rivera Career Services – VV

Gabriela Carlos Business Programs Lab RG Pamela Marquez Financial Aid - RG

Richard G Stevens Business Programs Lab VV

Nancy E Muniz Recruitment & School Relations

Nivia T Rodriguez Mail Services

Gabriel Rodela Admissions and Registrar

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BREAKOUT SESSIONS TEAMS

Team # 1 Juan Gaytan, Pamela Marquez & Armando Gomez Sunset Seals (Orange)

Team # 2 Christy Garza, Bianca Tidwell & Jesus Garcia The Complete Package (Red)

Alma Y. Maciel Angelica Alvarado-Santiesteban Astrid Montes Juanita Hunter Abigail Martinez-Tuberville Elizabeth Loya Laura Garcia Erika N. Zuniga Rosa M. Chavez Rebecca M. Retana Aurea Garcia Maribel Gomez Mayela Farah Maria Mayela Rodriguez Elinora L. Paiz Dora M. Perez Gabriela Carlos Norma L. Pagan Maria E. Lopez Maria D. Mendoza Reva Y. Mottley Nivia T. Rodriguez Jaime Rodriguez Arturo Vasquez Miguel Torres David M. Rodriguez Edward Thomas Francisco Palomo John Tharp Javier Lopez Richard Stevens Lee Vasquez Gabriel Rodela Team # 3 Jessie Arellano, Liz Rodriguez & Pablo Rivera Great Genies (Green)

Alma P. Romero Isabel Ordonez Lourdes Flores Juana Patricia Marquez Nancy Muniz Esperanza Cepeda Irma Gonzalez Marisela Barrios Michelle Chavez Nancy Tharp Adrian Acuña Armando Salazar Daniel Mejia Erick Garcia Samuel Ruiz

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Daily Activities

Wednesday, December 4, 2013

The facilitation team met with the selected retreat participants on December 4, 2014. At this briefing, participants were introduced to the theme and topic of the retreat, what to expect, and some general information about the retreat.

Wednesday, April 9, 2014

On Wednesday, April 9, 2014 at 4:00 p.m. the facilitation team met with the participants in the Boardroom of the Administrative Services Center to give them general information about the flight to San Diego, played a ground rules video, issued name tags, conference bags and flight tickets. Dr. Ernst Roberts addressed the group and wished the group a safe and fun filled event. The meeting was facilitated by Jesus Garcia and each facilitator played a role in explaining the agenda. Participants were instructed to arrive at the airport at 6:00 a.m.

Thursday, April 10, 2014

After clearing security at the El Paso International Airport, participants waited in gate B-2 and roll call was taken by facilitators for their corresponding group; the count was given to Mari Reyes. Juan Gaytan, facilitator, presented an optional scavenger hunt group activity which awarded $800 funny money per team member to the winning three person team. At 8:30 a.m. EPCC staff retreat participants boarded Southwest Airlines Flight # 388 to Phoenix and transferred to Flight # 4033 to San Diego. Upon arriving to the San Diego International Airport at around 11: 30 a.m. the group boarded the shuttles to the Bahia Resort Hotel. Head count was taken before boarding the shuttles. We arrived at the hotel at around noon and proceeded to check in. Many of the rooms were already available; therefore very few participants had to wait for their room. The few, whose rooms were not ready, dropped off their luggage at the concierge. The participants had free time up until 6 p.m., and had an opportunity to sight see beautiful Mission Beach.

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Thursday, April 10, Evening Activities At 6:30 p.m. the Facilitation Team met at the Mission Tower Ballroom to decorate and insure that all was ready for the retreat opening dinner. The attire for the evening was a tropical dress for the ladies and a tropical shirt for the men. Upon arriving to the ballroom, each participant’s picture was taken with one of the facilitators and then escorted to their seat. All participants were randomly seated with unacquainted co-workers to encourage networking.

Jesus Garcia, Master of Ceremonies, introduced the facilitators, Dr. Ernst Robert and his wife Laurel. He then asked Dr. Roberts to come up to the podium to deliver his speech. Dr. Robert’s speech was very inspiring and covered three points - the importance of goal setting, doing things with passion, and doing the kind of work that you love. Upon completion of Dr. Robert’s speech, the participants were asked to introduce themselves with an ice breaker. Each participant picked an M & M. The color of the M & M dictated the question that the participant had to answer. Alex Hernandez concluded the session by thanking Mari Reyes for her excelling organizational skills, and the facilitators for their dedication and hard work. Participants were released for the evening at around 9 p.m. A few went to their rooms, but many went out to explore beautiful San Diego.

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Friday, April 11, 2014 Activities

The facilitation team met at 6:30 a.m. in the general session room to insure that everything was ready for the day’s activities, and was ready to greet participants upon their arrival. This team effort contributed to a seamless flow of activities. A full American breakfast was served at 7:00 a.m., and the participants had another opportunity to mingle.

The general session started at 8:00 a.m. and roll call was taken by Mari Reyes. This was followed by an introduction, objectives, and PowerPoint presentation by Alex Hernandez on the program by Jen Jensen, Make it Matter; the program video was played afterwards. A break was given at 9:30 a.m. with a wellness activity led by facilitators, Bianca Tidwell and Pamela Marquez in the beach area outside of the general session room. Participants also had an opportunity to relax for a few minutes.

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After the break, participants were instructed to go with their assigned team for their breakout session. Each team was assigned one of the discussion questions from their Make it Matter workbook. Team one had Design; team two, Packaging; and team three had Deliver. All teams were instructed to go to pages 2 and 3 of their workbook, discuss the questions and list their finding on power point. (Note: the findings are on page 20 - 22 of this outcomes report). Upon completion of their breakout session, each team reported back to the Del Mar general session room to present their findings to the entire group. At their breakout session, teams were instructed to select a product, person, or organization that they were to develop using the principles of design, package, and deliver. Each team presented their topic, and the one selected was a futuristic human tele-transporter. A deli lunch was served at 12 p.m.; the sandwiches were delicious.

The teams reconvened at their breakout session rooms to continue the afternoon activities. The topics that were covered in the afternoon were Package and Deliver. The participants were instructed to go to pages 4 - 8 to answer the questions for discussion. Each team then took one of the principles of Make it Matter to develop a PowerPoint presentation to brand a product, person, or organization; describe in detail the assigned principle, what it meant to them, and what they would do to implement the concept. After developing the PowerPoint, each team developed a skit around the tele-transporter product with their assigned principle. In other words, team one was responsible for designing the tele-transporter, team two to package it, and team three to deliver it. Participants were taken out to the beach area for another wellness activity (The Limbo Rock) followed by a break. Bianca and Pamela were also responsible for the Limbo Rock wellness activity. Afterwards, the teams regrouped in the Del Mar general session room and presented their power point. This was followed by a question and answer session and a review of the next day’s agenda.

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Saturday, April12, 2014 Activities The facilitation team met at 7 a.m. to insure that all equipment and materials were set for the day’s activities. A full American breakfast buffet was served at 7:30 am at Del Mar Room. The facilitation team greeted and mingled with the participants before their meal. At 8:30 a.m. the teams had thirty minutes to practice their skits, and were ready for their presentations by 9 am in a stagy fashion; roll call was taken first. The skits focused around the tele-transporter theme. Here is a synopsis of what two facilitators said about their skits: Juan Gaytan: “The Sunset Seals skit was based on a time travel device named “Beam Up.” The team came up with the technology and the practicality of its uses. The team then made their skit based on Dr. Roberts being the president of the college and needing to be in two locations in or about the same time. The skit used a narrator and two different groups of people, one in El Paso and one in San Diego.” Jesse Arellano: “The skit for the Great Genies was based on Delivery. The storyline was a young gentleman that was late on meeting his girlfriend at the movies. In order to arrive in an instant, he contacted an agency that sold him a unit & offered technical support in order to relocate him to the movie theatre using his B.U.T.D. (Beam-Up Transport Device).” At around 9:50 a.m. after taking a break, we were ready for our awards presentation. All participants were recognized with a certificate to recognize their attendance and participation in the 21st Annual Staff Development Retreat.

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Retreat Finale Since we were ahead of schedule, the auction began around 10:30 a.m. This is one of the most exciting and fun filled activities of the retreat. Bianca Tidwell and Pablo Rivera volunteered to be the auctioneers. During the auction, participants used “funny money” to bid on some very nice gifts donated by local merchants and EPCC departments. Participants earned the “funny money” by actively participating and asking questions during the breakout sessions. Some of the items that were auctioned off were free tickets to Adventure Zone, Wet n’ Wild, a Janice Joplin painting valued at $250, and a two night stay at the Bahia Resort Hotel in San Diego, California. Over two hundred gifts were auctioned. As in prior years, instead of carrying all the items to San Diego, pictures of the donations were taken and displayed in a power point presentation. The highest bidders were given a certificate with a picture of the item to claim their item(s) from Mari Reyes or Diana Hernandez in the Human Resources Development office.

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After the auction, participants were given an opportunity to evaluate the program. The results of their feedback and evaluation analysis are on pages 25 through 28 of the report. At around noon, participants were instructed by their facilitators to board the shuttles by teams. Roll call was taken for the last time at the airport while waiting for our flight. We boarded Southwest airlines Flight #1212 to Phoenix at 2:50 p.m. with about an hour and a half layover. Participants took this time to eat or just relax. Dr. Ernst Roberts was honored by participants and facilitation team with a card signed by all participants thanking him for founding the staff retreat, supporting, and continuing to provide this great bonding, learning, and educational experience to EPCC employees; airport customers passing by watched with curiosity. We boarded flight #1704 at 6:15 p.m. and were on our way to El Paso. We arrived home around at 8:15 p.m.

“This too shall pass,” and the 21st Annual Staff in San Diego California came to pass with a resounding success. We experienced a great educational experience and had lots of fun. The program by John Jensen taught us the importance of creating a personal brand for ourselves and our organization by designing, packaging, and delivering. I think that all of us came back with a much better understanding that in everything we do it is important to make it matter. ”If it matters people will listen.” We will use what we learned to be better human beings. San Diego was a fabulous place, but we were all happy to return to El Paso to our work and families.

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Facilitators’ Comments

Juan Gaytan: “The most memorable moment of the retreat was when the Sunset Seals first came up to speak as a Team and made their seal sounds. Another memorable moment was when the seals were barking and other teams joined in. I especially like the participants’ faces when they were knee deep into the scavenger hunt. As always I love it when the teams all become one and start intermingling with each other.” Below is the scavenger hunt winning team (Juanita Hunter, Erick Garcia & Marisela Barrios).

Jesse Arellano: Break-out sessions: “During the break-out sessions I was very pleased when my team participants jumped at the idea of preparing a mob song. They quickly volunteered for different bits & started rehearsing their individual parts. They even used time from their lunch break to gather and practice as a group. They performed the surprise mob as dessert was being served. I think they did an awesome job; maybe a tad out of tune, but a lot of fun. It showed great teamwork and what a way to demonstrate that they each matter!”

Free time in San Diego: My most memorable moment in San Diego was at Belmont Park when we rode the Beach Blaster. Only a few of us had the courage (or were coaxed) into riding it. You sit on hanging seats that swing you 60 feet in the air to 120 degrees in both directions. Yikes! Some of us laughed, others screamed, and one had his phone flung into the air. Unfortunately, the phone did not survive the fall. However, very fortunately, a new upgraded model was delivered to him at the Bahia Resort the next day. Christy Garza: “We had a larger group this year, since we only had three teams, but I think that it unified everyone more. The Complete Package AKA the Red Team was an energetic and fun group. We were assigned a topic for our Power Point and the team worked well with each other. They came up with great points, decided what they wanted to present, who was presenting, and put together a terrific skit!” “I have several memories of the time we spent in San Diego that I will treasure. Almost all the participants took off sightseeing and shopping once we dropped off our luggage at the resort. One of the highlights was going on the boat ride Thursday evening. Watching everyone bond is what sets this experience aside from any other training. There was lots of dancing, sharing stories, laughing and taking pictures. Everyone seemed to be enjoying themselves. There were unique surprises throughout the retreat; from the Flash Mob during lunch,

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the chants from the Seals and the Cherry Sours to remind everyone to be the Complete Package, this year there were many memories made in the General Session as well as in the Breakout Sessions!” “Another highlight of the trip is still continuing; there have been numerous e-mails sent out by participants wanting to get together and continue their bonding experience. I have seen e-mails between “Teams” sent out in past years, but these include all the participants. Members of the facilitation team do reply to the e-mails, but for the most part the event is being organized by the participants. Those e-mails put a huge smile on my face! Everyone enjoyed themselves, relaxed and we were able to build close bonds…I am sure that this was inspired by what we all learned at the retreat. Always remember the “LAW” (Looks, Actions, and Words) and that “U” Matter, Now make it Matter!!!” Pamela Marquez: This has been a really great experience for me in both my personal and professional ways. I really learned a lot even by being a facilitator and I am thankful to have been chosen to be part of this great team I am in. I will have to say that the most memorable moment for me was when some of the participants in my team (Orange Seals) got up in front of the general session and said that they were so thankful to have had those three facilitators (Juan, Mando, and myself). That for me meant a lot since it was my first year, which means that I did a good job. That really meant a lot for me because it paid off every single little thing I learned and did to have put all of this together. There were lots of other moments that I remember but that really stands out for me and will not be forgotten. Thanks again to my Orange Seals for being a great team!! Most memorable moment in San Diego: Wow, let me just say that San Diego is a beautiful city, and even though I had already been there before it’s always nice to be back. I have lots of memories from this trip, from using the bus services and moving around the city. We went to this great burger place (Rocky’s Crown Pub) and got there by bus. Also the boat ride was so much fun; we got to interact even more with the participants. This was a really great experience. We got to dance and have some great laughs. The actual scenery that we had from the hotel was beautiful, overseeing the ocean and the bay was great. I am thankful that I was able to go through this great experience.

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Thursday, May 1, 2014 Facilitation Team Post Retreat Meeting

The 2014 facilitation team met for the last time to evaluate and assess the 21st Annual Staff Development Retreat. The retreat was great, but there is always room for improvement. We will make the great things greater, and we will learn from our low points. We also talked about what went right, and shared our most memorable experience. The facilitators also completed an evaluation on their experience as facilitators. Outgoing facilitators; Jessie Arellano, Juan Gaytan, and Christy Garza were honored and thanked for their contributions to the success of the retreats they participated in. We also celebrated the birthdays of Pablo Rivera, Armando Gomez, and Juan Gaytan with a delicious cake.

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Breakout Team Reports Friday Morning Session

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20

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Breakout Team Reports Friday Afternoon

Sunset Seals

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The Complete Package

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The Great Genies

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Closing Thoughts

I will make it matter by ....

Embracing change Continuously learning Doing my job Having patience Having a paradigm shift Positive attitude Going the extra mile Believing it matters Listening Making a difference in each person’s life Continue working with students for their success Providing the best service Overcoming myself Because you are important By following policies and procedures Meeting your needs

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Corresponding numbers 1 – 8 from chart

1 = Training program concentrates on understanding the significance of make it matter. 2 = Training program helped me to understand what it means to design, package, and deliver a

concept, product, or service. 3 = As a result of this program, I am more confident in my abiliy to make myself matter. 4 = The objectives of the program were clearly presented. 5 = Opportunities to ask questions and discuss the issues were sufficient. 6 = The session was well organized. 7 = I would recommend this program for other employees. Yes 8 = I would recommend this program for other employee. No

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34

56

78

36

34 35 36 36

34

1214

1212

1012

00 1

0 22

00 0 0

00

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21st Annual Staff Retreat Evaluation Analysis"Make it Matter"

STRONGLY AGREE AGREE DISAGREE STRONGLY DISAGREE YES NO

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Program Evaluation Comments

The best part of the program:

The team building as evidenced by friendships made!

The interaction with fellow employees of the college

Doing the retreat in San Diego, weather was nice.

Getting to meet other peers and sharing ideas with others. Also the city and sightseeing was amazing.

Everything.

Dr. Roberts talk was down to earth plus positive!

Brainstorming, learning new things.

The team sessions were informative. Liked participants, they were friendly.

Learning about the importance of being a good listener.

The city.

Interactive learning.

Bringing the various departments together as teams.

The presentations.

The skit presentations.

Meeting new people and having the experience of participating.

Team presentations.

Doing events in class and outside class together.

Was getting to see everyone’s ideas in presentations. We have so many different ideas.

Very interactive and making co-workers work together “teamwork.” Each person counts and workers

as part of teams.

The action.

Camaraderie & networking, brainstorming sessions.

The scavenger hunt.

Everything.

The great work all facilitators did to make everything so joyful & simple. The make it matter

presentation was awesome!!

All in general.

Area, food, meeting different people from different campuses.

The site and location was beautiful.

Meeting and putting names with faces.

Having fun with everyone.

Getting to know more employees from our school.

The city where we traveled to.

Networking with the teams.

The program was very organized and informative.

Breakout sessions/skits.

The skits.

Ideas that can be used and networking. Scavenger hunt.

The facilitators and the place.

Teamwork, skit was fun.

Auction.

The team bonding aspect.

I enjoyed the participation in the skits.

The skit. Enjoyed it!

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The great participation as a team.

Meeting different people from all departments in EPCC.

Skits.

How well it all came together. I enjoyed the wellness breakouts – Fun!!

This program could be improved by:

N/A

Facilitators need some improvements in being more knowledgeable themselves more professional.

Doing more active activities with your groups. Also, by staying longer and enjoying more of these

sessions.

Have session on Thursday for half of the afternoon and on Friday for half of the day also. Reason

being is that it really is a long day on Friday. Let’s do fundraiser so we can afford another day stay

because two days is just too short.

Program pretty fast paced, in the future maybe given more time. I.e. go from two days off work to three

days off work to not feel so rushed.

The facilitators need to be friendlier (no clicks). The ending of the sessions they looked more active

(energetic) friendly.

Explaining the importance of the packaging in a more detail form.

More time and bigger session rooms.

Extend the time of the retreat.

I know there is a budget to this program, but even asking the participants to donate or give more

money.

Less yelling, that is all!

I believe if extend the days.

It was great.

Transportation Airport-hotel more organized. Don’t give sandwich lunch, it was terrible. Be fairer giving

funny money.

Great job!!

We could have more time for the breakout discussion. We would get quite involved, but really not

much of a change.

Timing – A little rushed, but overall fun.

Make the meeting shorter.

Providing better instructions to the facilitators. Lots of confusion on projects.

More days needed.

N/A

Nothing, it was perfect.

N/A

Zumba instructor in our retreat.

I think everything was great.

One more day.

A little more communication.

Getting rooms together for the next time.

Providing us lunch on the last day.

Ask if participants are willing to pay extra to avoid “stop overs @ other airport.” That way we can have

extra time for more activities.

Excellent, no improvement needed.

Extended time – maybe option to extend on your own time and a discount from hotel.

More activities planned.

28

Adding more days.

Longer stay.

Adding another day.

Move it to May – June.

More time.

Additional comments:

Your hard work MATTERS!!! Thank you for including me.

Kudos to Alex, Mari, and the members of the facilitation team.

Distribution of $$ throughout the sessions was not accurate.

People in charge need to be friendlier and remember that if you are fake, everyone can see it! Maybe

not everyone had bad attitude!

Everything ran smoothly as far as location and sessions.

Please facilitators, next year participate more with the participants. Don’t leave them by themselves.

Encourage them to participate more.

Love it.

Maybe more activities.

Very good.

Great like always. Thank you for your hard work!!

Thank you for a great experience.

Thanks!

I enjoyed this event very much. Thank you for the opportunity.

I think that getting away really helped people open up.

We should have fun activities as a whole group.

Great retreat! Enjoyed it immensely!

Thank you!!

I loved it! Thank you for everything!

Thank you so much for your hard work and for making this a memorable experience.

I would recommend an exercise workout (Zumba). I loved it.

Excellent, enjoyed. Will do it again.

The staff retreat was great – except our rooms were separated from the rest. Did not like being put

away on the back of the property. It was a long, long walk to the room.

Everything else was great.

This is one of the reasons why EPCC is the best place to work at.

Thank you all for your wonderful job.

Orange team funny, entertaining & educational, bonding experience.

Very organized.

Thank you for everything.

Thank you!

Great job!!!

Everyone was very good – it was a great event.

The facilitators were outstanding!

29

2014 Donations Report

2 Love 1 3711 Admiral St. Ste. B El Paso TX 79925 1 Avon Gift Set

AJ Navarro Administrative Service Center Building A 4 Girl Scout Cookies Boxes

Adventure Zone 251 E. Redd Rd. El Paso TX 79932 50 Fundraiser Card-4 Pack of Attraction Tickets $20 Value Each

Al Trujillo Purchasing & Contracts Management ASC, Building 1 $40 Great American & Land Cattle Restaurant Gift Certificate

Anonymous 1 Apple Bee's $10 Gift Card

Authentic Perfume/Cologne 1820 Ben Hogan El Paso TX 79935 1 Red Door Revealed Eau de Perfume (Ladies)

Bahia Hotel Resort 998 West Mission Drive San Diego CA 92109 1 Gift Certificate for a Two Night Stay

Barnett Harley-Davidson 8272 Gateway East El Paso TX 79907 2 2XL - T-Shirts 3 L - T-Shirts 1 S - Muscle Shirt 3 XL - T-Shirts 1 XL Muscle Shirt

Body by Soul 1721 Saul Kleinfeld El Paso TX 79936 1 10 Zumba Classes Punch Card

Bowl El Paso 11144 Pellicano Dr. El Paso TX 79935 100 Pay 1 Game Get 1 Free Game Coupons

Briseño Art 1 Janice Joplin Original Painting - $250 Value

Carmen Lerma-Avon Representative Rio Grande Campus - Counseling Dept. 1 Avon Foot Works Gift Set-Pomegranate Chocolate Collection 1 Eternal Magic Gift Set-Eau de Toilette, Shower Gel & Lotion

Champion Awards 11220 Rojas Dr., C3 El Paso TX 79935 4 Pen & Light Bulb w/Candy Gift Set 2 Pen, Luggage Tag & Light Bulb w/Candy Gift Set

Chicago's Street Food 2400 N. Mesa St. El Paso TX 79902 4 $10 Gift Certificates

Christopher Oatley Curriculum Office - VV Campus 1 Gift Certificate-Red Rock Canyon Hiking Tour for Four People

Cinemark Movie Bistro El Paso 750 Sunland Park Dr. Ste. #T01 Sunland Park Mall El 2 Guest Passes

Conrad Andrade 7104 Tierra Roja El Paso TX 79912 5 Fashion Bracelets 1 Heart Necklace 2 Pashmina Wrap 1 Travel Purse (Black) 1 Travel Purse (Red) 1 Turquoise Purse

D & J's Productions 162 Coronado El Paso TX 79915 6 Bottle Koosies 6 Lanyards

EPCC - Classified Staff Association Admissions & Registrar Transmountain Campus 1 Bose Multimedia Speaker System 1 Gift Wrap Collection 1 Rival Roaster Oven

EPCC - Cosmetology Program Transmountain Campus 2 $25 Gift Certificates

EPCC - Counseling Transmountain Campus Transmountain Campus 6 Back Packs 5 Highlighters 5 Pens

30

2014 Donations Report

EPCC - Culinary Arts Program Transmountain Campus 2 Gift Cert. - Lunch or Dinner at the Culinary Arts Program

EPCC - Dean Arch, Arts, Math & Science Valle Verde Campus 1 Auto Vacuum 1 Cuisinart Dual Control 4 Slice Toaster

EPCC - Dean Arch, Arts, Math & Science Valle Verde Campus 1 LED Wireless Motion Sensor Light 1 Magna Cart (Up to 150 lbs.)

EPCC - Nursing Division Office Rio Grande Campus Room H-222 1 3 pcs. Canister Set 1 Sony Blue-Ray Disc/DVD Player 1 Usher Cologne Set for Men

EPCC - Recycling Program Valle Verde Campus 61 Recycled Bags

EPCC - VP Research & Accountability Valle Verde Campus 2 Essenza Scented Wax Warmer

EPCC Bookstore Valle Verde Campus 2 $15 Wendy's Gift Cards

EPCC Career Services Department Valle Verde Campus 2 Black Coffee Mugs 4 Pens 3 Silver Star Key Chains 50 Whistles

EPCC Distance Education Valle Verde Campus 15 Coasters 7 Coffee Mugs 50 Pencils 6 Tumbler Cups

EPCC Grants Management Rio Grande Campus 2 Clipboard Padfolios 2 Desk Supply Boxes

EPCC- Dean ESL Reading Social Science Valle Verde Campus 1 Hamilton Beach Electric Kettle 1 Mr. Coffee 12 Cup Programmable Coffee Maker 1 iHome Dual Charge + Play

EPCC-Athletics Department Valle Verde Campus 1 Back Pack 4 Back Packs w/pen & clapper 4 Tejanos Baseball Caps

EPCC-Dean Health Career & Tech. Ed Rio Grande Campus 12 Gumball Machines 50 Highlighters

EPCC-Dean of Education & Occupation Prog Valle Verde Campus 1 7" Digital Photo Frame 1 RCA Clock/Radio Docking Station for iPhone & iPod

EPCC-Marketing & Community Relations Administrative Service Center - Building A 4 Black Tote Bags 2 Large White T-Shirts 3 Portfolios w/Pen & Calculator 2 XL White T-Shirts

EPCC-President's Office Administrative Service Center - Bldg. A 1 Black Ladies Suede Jacket (Large) 1 Black Men's Suede Jacket (XL) 3 Business Card Holders 2 Desk Clocks 7 EPCC Logo Mouse Pads 2 Manicure Sets 1 Messenger Bag 3 Post-it Note Sets w/Pen 2 Post-it Notes Cubes 2 Schaeffer Pens w/EPCC Logo 1 Stainless Steele Coffee Mug 3 Sugar Free Mints Tins 1 Toiletry Bag 1 Wooden Post-it Note Holder

EPCC-Student Leadership & Campus Life-RG Rio Grande Campus 3 Car Sunshades 2 EPCC Logo Stickers

31

2014 Donations Report

El Paso Rhinos 339 Serrania El Paso TX 79932 1 Autographed Jersey

Fastway Auto Repair & Transmissions 270 N. Nevarez El Paso TX 79927 2 Gift Certificates for a Free Oil Change - $38 Value Each 7 Home Made Body Soap Gift Set

Fudge -N-More 914 N. Mesa St. El Paso TX 79902 1 Gift Card - 1/2 Dozen Chocolate Covered Strawberries

Gold Canyon Candles 1820 Ben Hogan El Paso TX 79935 1 16 oz. Pink Sugar Cookie Candle 1 Dallas Cowboys Lunch bag 1 Desk Clock

Gold Canyon Candles 1820 Ben Hogan El Paso TX 79935 1 Michael Kors Tablet Sleeve 1 Travel Purse

Good Coffee 810 N. Piedras El Paso TX 79903 4 $15 Gift Certificates

Hoppy Monk 4141 N. Mesa St. El Paso TX 79902 1 $40 Gift Card 2 Large T-shirts 2 Logo Stickers

House of Pizza 2016 N. Piedras St. El Paso TX 79930 1 $25 Gift Certificate

Hudson's Grill 1770 Lee Trevino El Paso TX 79936 2 $25 Gift Certificates

ING Financial Advisers 700 N. Stanton St. 3rd Floor El Paso TX 79901 80 Bottle Opener Key Chains 3 Grey Duffle Bags 2 Navy Blue Messenger Bags 80 Pens 80 Plastic Bags 80 Plastic Cups

2 Stuffed Bears

Jack in the Box 1115 McRae Blvd. El Paso TX 79925 65 $1 off Coupons 2 Free Meals (any Combo)

Jessie Arellano Grants Management Rio Grande Campus 1 Cold Stone Creamery Buy One Get One Free Card (10 deals)

Jester Jax Cajun Bar & Grill 3136 Trawood Dr. El Paso TX 79936 1 $25 Gift Certificate

Jesus Garcia Admissions & Registrar - RG Campus 1 Avon Iron Man Eau de Toilette Spary

Justin Boots 7100 Gateway Blvd. East El Paso TX 79915 1 Green Duffle Bag 1 Insulated Bag 1 Red & Blue Duffle Bag

KTDO Telemundo 10033 Carnegie Ave. El Paso TX 79925 50 Telemundo Backpacks 50 Telemundo Pens

Krispy Kreme 11915 Gateway Blvd. West El Paso TX 79936 4 Gift Certificates-1 Free Dozen Original Glazed Donuts

L & J's Cafe 3622 E. Missouri Ave. El Paso TX 79903 1 $25 Gift Card

Little Caesars Pizza 1085 Sunland Park Dr. El Paso TX 79922 5 - Deep Dish Pizza One Topping Certificates

Lucchese Boots 6601 Montana Ave. El Paso TX 79925 2 Boot Bags w/ Logo

32

2014 Donations Report

Luisa Huante EPCC Payroll Department - ASC, Bldg. A 2 4" x 6" Photo Frames

Margie Pavia Continuing Education ASC - Bldg. B 1 Mary Kay Gift Set (Make-Up Remover, Mascara, Eyeliner) 1 Mary Kay Gift Set-Hand cream, nail polish, feet & legs lotion

Maria Reyes Financial Aid - VV Campus 1 Avon - Glided Treasures Make-Up Set 1 Avon Pedicure Basket

Marisol Cortinas 3420 Chicksaw El Paso TX 79936 1 Gift Certificate for a Full Set of Nails (Natural or French)

Master Reiki Teresita 2 Free Reiki Sessions (Spiritual Healing)

Mesa Street Grill 2525 N. Mesa St. El Paso TX 79902 1 $50 Gift Card

Office Depot 1313 George Dieter Dr. Ste. B El Paso TX 79936 1 Brother Back Pack w/Stylus Pen & Office Supplies 1 Logitech Multimedia Speakers

Pampered Pet Grooming Salon 4727 Hondo Pass, Ste. I El Paso TX 79904 1 Gift Certificate for 1 Free Pet Grooming - $30 Value

Papa Burgers 2066 Wedgewood Dr. El Paso TX 79925 2 $25 Gift Certificates

Pencil Cup Office Products, Inc. 1701 Texas Ave. El Paso TX 79901 62 Sample Boxes 1 Zenergy Ball Chair

Pizza Properties, Ltd. 4455 N. Mesa Street, Suite 100 El Paso TX 79902 65 Comp. Small Original Pizza w/2 Items Cards

Que Cute Style Boutique 14455 North Loop Dr. Clint TX 79836 1 $25 Gift Certificate

Reliant Labels 11400 Rojas Dr. El Paso TX 79936 2 Claude's Sauces Gift Packs

Sabrosos Tamales 5140 Fairbanks El Paso TX 79924 1 $20 Gift Certificate

Sam's Club #8280 11360 Pellicano Dr. El Paso TX 79936 1 $25 Gift Card

Sam's Club - Cielo Vista 7001 Gateway Blvd. West El Paso TX 79925 1 $25 Gift Card

Sanchez Wrought Iron Supply 220 Horizon El Paso TX 79927 1 Blue Gift Basket-Tape Measure, Screwdriver, Sunglasses, Pens 1 Green Gift Basket-Decorative Frames & 2 Coffee Mugs

Scentsy Products 1 Easter Egg Warmer w/ 3 Wax Bars

Snowie of El Paso Texas 376 Panahi Rd. El Paso TX 79936 1 One Hour Free Party (Up to 30 8oz Shave Ice Snow Cones)

Souper Salad 8900 Viscount Blvd. El Paso TX 79925 2 Free Buffets Gift Card

Sportman's Elite 4520 Doniphan Dr. El Paso TX 79922 1 Gift Certificate for 1 Month Membership

Suhey Marquez 325 Adriana Ct. El Paso TX 79907 2 Free Pedicure Gift Certificates

Sun Stone 14 Sun Point El Paso TX 79912 1 Mixed Media Painting -$530 Value

33

2014 Donations Report

Tanya's Gridiron 4620 Dyer St. El Paso TX 79930 2 $25 Gift Certificates

Tazas Coffee Rio Grande Campus 2 $10 Gift Certificates 4 Free Cookies w/any purchase coupons

Texas Genuine Project Rio Grande Campus 4 5" x 7" Padfolios 63 Notepads

The Company Store 8409 Lockheed, Suite 25 El Paso TX 79925 1 Embroidered Messenger Bag

The Lunch Box 667 N. Carolina Dr. El Paso TX 79915 2 $10 Gift Certificates

The Lunch Box Mexican Restaurant 3623 Buckner St. El Paso TX 79925 2 $20 Gift Certificates

The Pizza Joint 2900 N. Mesa St. Ste. F El Paso TX 79902 1 $25 Gift Certificate

Touch Discount Day Spa 9584 Dyer St. El Paso TX 79924 1 $25 Spa Package Gift Card

Versailles Boutique by Henri 5857 N. Mesa St. Ste. 23 El Paso TX 79912 2 $25 Gift Certificates

Western Playland Amusement Park 1249 Futurity Dr. Sunland Park NM 88063 2 Tickets for 2014 Season

Wet 'n Wild Water World 8804 South Desert Blvd. P.O. Drawer 1210 Anthony 2 Two Good Any Day Entrances for 2014 Season Certificates

Xicali Imports 7824 North Loop Dr. El Paso TX 79915 1 Dallas Cowboys Decorative Glass Plate w/Stand

Yes WE Do Family Hair Center 7365 Remcon Cir. Ste. B-206 El Paso TX 79912 2 $25 Gift Cards

68 Free Hair Cut Coupons