id application guide - qantas...• aviation security identification card (asic) or maritime...
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ID APPLICATION GUIDE LAST UPDATED: 14TH NOVEMBER 2019
1
ID Application Guide
This document outlines the process that Qantas employees and contractors must follow to obtain the following ID cards:
1. ASIC card (red, grey and white cards) 2. Non-ASIC card (dark and light blue cards) 3. None card (no physical card issued)
Contents Page
1 Types of ID cards 2
2
ASIC Cards
Identification documents required for a new ASIC application for Australian based employees /
contractors or Australian Citizens
3
3 Identification documents required for an ASIC renewal application for Australian based
employees / contractors or Australian citizens
6
4
Identification documents required for a new or renewal ASIC application for New Zealand citizen
employed as aircrew or cabin crew
8
5 Identification documents required for a new or renewal ASIC application for Aircrew or Cabin
crew based offshore who have a CTA
10
6 Identification documents required for a new or renewal ASIC application for Australian citizens,
employed as Aircrew or Cabin crew, based offshore who do not have a CTA
12
7
Non-ASIC Cards
Identification documents required for a new non-ASIC (corporate card) application for Australian
based employees / contractors (and contractor renewals)
14
8 Identification documents required for a new non-ASIC (corporate card) application for foreign
based employees / contractors (and contractor renewals)
16
9 Identification documents required for a renewal non-ASIC (corporate card) application for
Australian and foreign based employees
18
10
None Cards
Identification documents required for a new or renewal none card application (for foreign
employees or foreign contractors that require access to Qantas IT systems only)
19
11
Other
Certifying identification documents
21
12 Photo requirements 23
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1. Types of ID Cards
The table below summaries the ID cards that are covered in this document:
ID Type Example Purpose Renewal frequency
ASI
C
Red
For employees that require frequent*, unescorted access to:
• Secure areas
• Airside security zones
• Landside security zones
2 years**
Grey
For employees that require frequent*, unescorted access to:
• Secure areas
• Landside security zones
2 years**
White For employees:
• In security sensitive roles
• Who do not require airport access
• Who have completed an AusCheck clearance
2 years**
No
n-A
SIC
Dark blue
For onshore and offshore employees who require:
• Qantas IT access
• Access to Qantas facilities
5 years
Light blue
For onshore and offshore contractors who require:
• Qantas IT access
• Access to Qantas facilities
5 years
No
ne
None card
No physical card is issued
For offshore contractors who require Qantas IT access. NA
* Frequent access is defined as:
• an average of one occurrence per week for employees located off airport that do not have a role directly associated with the arrival or departure of an aircraft;
• an average of one occurrence per fortnight for a shift position (covered by multiple staff according to a roster) located off airport that have a role directly associated with the arrival or departure of an aircraft;
• an average of one occurrence per fortnight for employees located off airport that have a role directly associated with the arrival or departure of an aircraft.
** The renewal frequency may be increased if the applicants police check identifies disclosable court outcome/s.
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2. New ASIC application for Australian based employees / contractors or Australian citizens
• The ASIC application will be reviewed by two government agencies, AusCheck and ACIC.
• Each type of document can only be used in one category i.e. a passport cannot be used as a category A and B document.
• The same document can be used to complete the AusCheck clearance and the ACIC clearance (there are two different sections within the ID application system).
• If the ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
Identification documents required by ACIC
Identification documents must be certified and signed by a Justice of the Peace or a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Commencement of Identity Document - one document required
• Full Australian birth certificate (not an extract or birth card)
• Current Australian passport (an expired passport will be accepted).
• Current Australian visa issued by the Department of Home Affairs AND foreign passport (visa must be submitted with a passport) (must be current at the time of entry into Australia)
• ImmiCard issued by Department of Home Affairs
• Certificate of identity issued by the Department of Foreign Affairs and Trade (DFAT)
• Document of identity issued by DFAT
• Australian citizenship certificate (if there is any text on the back of the document you must scan and upload both sides)
Primary use in the community document - one document required
• Current Australian drivers licence
• Australian marriage certificate issued by Births, Deaths and Marriages (church or celebrant-issued certificates are not accepted)
• Current passport issued by a country other than Australia
• Current proof of age or photo identity card issued by an Australian Government agency
• Current shooters or firearms licence with signature and photo
• A current student identification card with signature or photo (only applicable for individuals under 18 with no other primary use in the community documents)
Secondary use in the Community Documents - two
• Certificate of identity issued by Department of Foreign Affairs and Trade (DFAT)
• Document of identity issued by DFAT
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documents required
Or
Two unused commencement of identify or primary use in the community documents
• Convention travel document secondary issued by DFAT
• Foreign government issued documents (for example, foreign drivers licence)
• Medicare card
• Enrolment with the Australian Electoral Commission
• Security guard or crowd control photo licence
• Evidence of right to an Australian government benefit (Centrelink or Veterans’ Affairs)
• Consular photo identity card issued by DFAT
• Photo identity card issued to an officer by a police force
• Photo identity card issued by the Australian Defence Force
• Photo identity card issued by the Australian Government or a state or territory government
• Aviation Security Identification card (ASIC)
• Maritime Security Identification card (MSIC)
• Australian tertiary student photo identity document
• Australian secondary student photo identity document
• Academic transcript from an Australian university
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
Identification documents required by AusCheck
Identification documents must be certified and signed by a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Category A – one document required
• Australian birth certificate (extract of birth and birth cards not accepted)
• Australian citizenship certificate (if there is any text on the back of the document you must scan and upload both sides)
• Certificate of registration by descent
• ImmiCard issued by Department of Home Affairs (may be expired, must be checked on VEVO)
• Current Australian visa issued by the Department of Home Affairs and foreign passport (the visa must include the passport document number that is contained in the foreign passport submitted) (the passport can be current or expired)
Category B – one document required
• Passport (Australian or foreign)
• Australian driver licence or foreign driver licence
• Australian proof of age card
• Adult firearms or shooter’s licence
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• Working with children / vulnerable people card
Category C – one document required
• Government benefit card i.e. Commonwealth Seniors Health Card, Ex-Carer Allowance (Child) Health Care Card, Foster Child Health Care Card, Health Care Card, Low Income Health Care Card and Pensioner Concession Card
• Medicare card
• Official Marriage Certificate (issued by Births, Deaths and Marriages), Civil Partnership Certificate, Recognised Details Certificate or Change of Name Certificate (issued by Births, Deaths and Marriages)
• Aviation security identification card (ASIC) or Maritime security identification card (MSIC)
• Government employee identity card, military identification card or defence discharge papers.
• Evidence of employment i.e. employment contract (must include company details and be less than 6 months old)
• Evidence of indigenous heritage i.e. reference or confirmation of identity from an Aboriginal and / or Torres Strait Islander organisation
• Australian tertiary student identity card i.e. Australian TAFE, university or registered training organisation ID card.
Category D - one document required if Category A, B, C documents do not have current address
Document must be less than 6 months old.
• Australian electoral enrolment
• Australian rates or land valuation notice
• Other evidence of residential address (must be issued by a reputable organization, excluding financial institutions)
• Utilities account i.e. gas, water, electricity, telephone or internet.
• Mortgage papers, current lease or tenancy agreement
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by the Australian Registry of Births, Deaths and Marriages
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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3. Identification documents required for an ASIC renewal application for Australian based employees / contractors or Australian citizens
• The ASIC application will be reviewed by the government agency AusCheck.
• If the ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
Identification documents required by AusCheck
Identification documents must be certified and signed by a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Category A – one document required
• Australian birth certificate (extract of birth and birth cards not accepted)
• Australian citizenship certificate (if there is any text on the back of the document you must scan and upload both sides)
• Certificate of registration by descent
• ImmiCard issued by Department of Home Affairs
• Current Australian visa issued by the Department of Home Affairs and foreign passport (the visa must include the passport document number that is contained in the foreign passport submitted) (the passport can be current or expired)
Category B – one document required
• Passport (Australian or foreign)
• Australian driver licence or foreign driver licence
• Australian proof of age card
• Adult firearms or shooter’s license
• Working with children / vulnerable people card
Category C – one document required
• Government benefit card i.e. Commonwealth Seniors Health Card, Ex-Carer Allowance (Child) Health Care Card, Foster Child Health Care Card, Health Care Card, Low Income Health Care Card and Pensioner Concession Card
• Medicare card
• Official Marriage Certificate (issued by Births, Deaths and Marriages), Civil Partnership Certificate, Recognised Details Certificate or Change of Name Certificate (issued by Births, Deaths and Marriages)
• Aviation security identification card (ASIC) or Maritime security identification card (MSIC)
• Government employee identity card, military identification card or defence discharge papers.
• Evidence of employment i.e. employment contract (must include company details and be less than 6 months old)
• Evidence of indigenous heritage i.e. reference or confirmation of identity from an Aboriginal and / or Torres Strait Islander organisation
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• Australian tertiary student identity card i.e. Australian TAFE, university or registered training organisation ID card.
Category D - one document required if Category A, B, C documents do not have current address
Document must be less than 6 months old.
• Australian electoral enrolment
• Australian rates or land valuation notice
• Other evidence of residential address (must be issued by a reputable organization, excluding financial institutions)
• Utilities account i.e. gas, water, electricity, telephone or internet.
• Mortgage papers, current lease or tenancy agreement
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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4. Identification documents required for a new or renewal ASIC application for New Zealand citizens employed as aircrew or cabin crew
• This section is applicable to individuals who meet the following criteria:
1. New Zealand citizens;
2. Employed as Aircrew or Cabin crew;
3. Are not in Australia for a period of more than 12 consecutive hours during the ASIC application process, prior to the ASIC being issued;
4. Are exempt from holding a crew travel authority; and
5. Do not have a current Australian visa or Australian citizenship.
• The ASIC application will be reviewed by the government agency AusCheck.
• Each type of document can only be used in one category i.e. a passport cannot be used as a category A and B document.
• If the ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
Identification documents required by AusCheck
Category Identification Documents Accepted
Category A – one document required
• New Zealand birth Certificate
• New Zealand Citizenship certificate
Category B – one document required
• New Zealand passport
Category C – one document required
• New Zealand Government benefit card
• Official Marriage Certificate issued by New Zealand Births, Deaths and Marriages
• Aviation security identification card (ASIC) or Maritime security identification card (MSIC)
• New Zealand Government issued identity document i.e. drivers licence
• Evidence of employment i.e. employment contract (must include company details and be less than 6 months old)
• New Zealand tertiary student identity card i.e. university or registered training organisation ID card.
Category D - one document required if Category A, B, C documents do not have current address
Document must be less than 6 months old.
• Evidence of New Zealand electoral enrolment
• New Zealand rates or land valuation notice
• Other evidence of residential address (must be issued by a reputable organization, excluding financial institutions)
• Utilities account i.e. gas, water, electricity, telephone or internet
• Mortgage papers, current lease or tenancy agreement
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Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• A marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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5. Identification documents required for a new or renewal ASIC application for Aircrew or Cabin crew based offshore who have a CTA
• The ASIC application will be reviewed by the government agency AusCheck.
• Each type of document can only be used in one category i.e. a passport cannot be used as a category A and B document.
• If the ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
Identification documents required by AusCheck
Identification documents must be certified and signed by a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Category A – all 3 documents required
• Crew Travel Authority (CTA); and
• Birth Certificate; and
• Passport
Please scan the above 3 documents and submit as one document into Category A under the dropdown option, ‘Crew Travel Authority (CTA)’.
Category B – one document required
• Driver licence
• Embassy / consulate photo identity card
• Police identification card
• Photo identification card issued by a government agency (please submit under any drop option)
Category C – one document required
• Marriage certificate or similar
• Aviation Security Identification Card (ASIC) or Maritime Security Identification Card (MSIC)
• Government-issued identity document
• Evidence of employment i.e. employment contract (must include company details and be less than 6 months old)
• Tertiary student identity card i.e. international university or registered training organisation ID card
• Academic transcript from a reputable international university or tertiary institution or trade certificate issued by recognized body
Category D - one document required if Category A, B, C documents do
Document must less than 6 months old
• Evidence of electoral enrolment
• Rates or land valuation notice
• Other evidence of residential address (must be issued by a reputable organization, excluding financial institutions)
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not have current address
• Utilities account i.e. gas, water, electricity, telephone or internet.
• Mortgage papers, current lease or tenancy agreement
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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6. Identification documents required for a new or renewal ASIC application for Australian citizens, employed as Aircrew or Cabin crew, based offshore who do not have a CTA
• The ASIC application will be reviewed by the government agency AusCheck.
• Each type of document can only be used in one category i.e. a passport cannot be used as a category A and B document.
• If the ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
Identification documents required by AusCheck
Identification documents must be certified and signed by a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Category A – one document required
• Australian Birth Certificate
• Australian Citizenship Certificate (if there is any text on the back of the document you must scan and upload both sides)
Category B – one document required
• Australian Passport
• Australian driver licence or foreign driver licence
• Proof of age card
• Adult firearms or shooter’s licence
Category C – one document required
• Government benefit card i.e. Commonwealth Seniors Health Card, Ex-Carer Allowance (Child) Health Care Card, Foster Child Health Care Card, Health Care Card, Low Income Health Care Card and Pensioner Concession Card
• Medicare card
• Official Marriage Certificate (issued by Births, Deaths and Marriages), Civil Partnership Certificate, Recognised Details Certificate or Change of Name Certificate (issued by Births, Deaths and Marriages)
• Aviation security identification card (ASIC) or Maritime security identification card (MSIC)
• Government employee identity card, military identification card or defence discharge papers.
• Evidence of employment i.e. employment contract (must include company details and be less than 6 months old)
• Evidence of indigenous heritage i.e. reference or confirmation of identity from an Aboriginal and / or Torres Strait Islander organisation
• Australian tertiary student identity card i.e. Australian TAFE, university or registered training organisation ID card.
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Category D - one document required if Category A, B, C documents do not have current address
Document must be less than 6 months old.
• Australian electoral enrolment
• Australian rates or land valuation notice
• Other evidence of residential address (must be issued by a reputable organization, excluding financial institutions)
• Utilities account i.e. gas, water, electricity, telephone or internet.
• Mortgage papers, current lease or tenancy agreement
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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7. Identification documents required for a new non-ASIC application for Australian based employees / contractors (and contractor renewals)
• All new non-ASIC (corporate card) applications will be reviewed by the government agency, ACIC.
• Each document type can only be used in one category i.e. a passport cannot be used as a category A and B document.
• If the non-ASIC applicant has lived outside Australia within the last 12 months, a police certificate is required to be submitted as part of the non-ASIC application. If the applicant has lived in more than one country within the 12 month period, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If any identification documents are not in English, they must be accompanied by a professionally translated document. The original document and the translated document must be submitted. Both documents must be certified and signed by a Qantas approved person.
• Contractors must complete a renewal application every two years and upload the same documents required for a new application.
Identification documents required by ACIC
Identification documents must be certified and signed by a Justice of the Peace or a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Commencement of Identity Document - one document required
• Full Australian birth certificate (not an extract or birth card)
• Current Australian passport (an expired passport will be accepted).
• Current Australian visa issued by the Department of Home Affairs AND foreign passport (must be submitted with visa) (must be current at the time of entry into Australia)
• ImmiCard issued by Department of Home Affairs
• Certificate of identity issued by the Department of Foreign Affairs and Trade (DFAT)
• Document of identity issued by DFAT
• Australian citizenship certificate (if there is any text on the back of the document you must scan and upload both sides)
Primary use in the community document - one document required
• Current Australian drivers licence
• Australian marriage certificate issued by Births, Deaths and Marriages (church or celebrant-issued certificates are not accepted)
• Current passport issued by a country other than Australia
• Current proof of age or photo identity card issued by an Australian Government agency
• Current shooters or firearms licence with signature and photo
• A current student identification card with signature or photo (only applicable for individuals under 18 with no other primary use in the community documents)
Secondary use in the Community Documents - two documents required
• Certificate of identity issued by Department of Foreign Affairs and Trade (DFAT)
• Document of identity issued by DFAT
• Convention travel document secondary issued by DFAT
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Or
Two unused commencement of identify or primary use in the community documents
• Foreign government issued documents (for example, foreign drivers licence)
• Medicare card
• Enrolment with the Australian Electoral Commission
• Security guard or crowd control photo licence
• Evidence of right to an Australian government benefit (Centrelink or Veterans’ Affairs)
• Consular photo identity card issued by DFAT
• Photo identity card issued to an officer by a police force
• Photo identity card issued by the Australian Defence Force
• Photo identity card issued by the Australian Government or a state or territory government
• Aviation Security Identification card (ASIC)
• Maritime Security Identification card (MSIC)
• Australian tertiary student photo identity document
• Australian secondary student photo identity document
• Academic transcript from an Australian university
Linking documents – to be submitted if any of the identification documents submitted do not contain the same legal name
Examples where linking documents must to be submitted:
• If the applicant provides a ‘commencement of identity’ document with Johnathon Smith and a ‘primary use in the community’ document with Johnathon Brown.
Examples of acceptable linking documents:
• Change of name certificate issued by a government agency
• An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
• Deed poll
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8. Identification documents required for a new non-ASIC application for foreign based employees / contractors (and contractor renewals)
• Applicants are required to submit: 1. 100 points of identification using any combination of primary and / or secondary documents i.e. 3
secondary documents can be submitted (see ‘Identification documents required’ table); and 2. A police check or statutory declaration (see ‘police check’ table below).
• If the applicant has lived in more than one country in the last 12 months, a police certificate is required from
each country of residence. The police certificate does not need to be certified.
• If the primary or secondary document is not in English, a Qantas approved person or notary must: 1. Check that the name and date of birth match on the primary and secondary document 2. Once confirmed, write the following on the scanned copies of the primary and secondary document:
“I (insert name), confirm that the applicant’s primary and secondary document contains the same name and date of birth”.
• Contractors must complete a renewal application request every two years and upload the same documents required for a new application.
Identification documents required
Identification documents must be certified and signed by a notary or a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Primary document
70 points
• Birth certificate
• Foreign passport
• Signed Qantas Manager sight declaration document (for applicants based in Hong
Kong) (100 points)
• Airside ID card (access card issued by local authority that permits working
airside)
Secondary document
40 points
• Current license or permit (government issued)
• Government issued identity card (excluding Hong Kong or China)
• Resident identity card
100 points or more of identification must be submitted using any combination of primary and / or secondary documents.
Applicants based Hong Kong
For applicants based in Hong Kong who are unable to upload documentation due to Privacy Laws, please contact ID Services to obtain a Manager Sight Declaration template and request Qantas Manager approval.
Applicants based in Japan
Identification documents do not need to be translated to English. Instead, please scan the original documents and get the approved person to write the following statement on the scanned document: “I, (insert name), confirm that the applicant’s name and date of birth is the same on their primary and secondary document”. People Operations - ID Service Team
1300 303 411 (option 4)
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Acceptable police check documents
Documents marked with a tick can be submitted as evidence of a police check. If two document types are
ticked, only one document needs to be submitted.
Please note for applicants based in:
1. Hong Kong
2. Singapore
Contact either your Qantas Group Manager, HR representative or ID Services team for a copy of the Statutory
Document template.
People Operations - ID Service Team
1300 303 411 (option 4)
Country
Current Airside ID
Police Check
Statutory Declaration Completed by the Applicant
Argentina ✓ ✓
Brazil ✓ ✓
Cambodia ✓ ✓
Canada ✓ ✓
Chile ✓ ✓
China ✓ ✓
China - Hong Kong ✓ NA ✓
England ✓ ✓
Germany ✓ ✓
Fiji ✓ ✓
India ✓ ✓
Indonesia ✓ ✓
Japan ✓ NA
Korea ✓ ✓
Malaysia ✓ ✓
Netherlands ✓ ✓
New Zealand ✓ ✓*
New Zealand - Regional ✓ ✓*
Papua New Guinea ✓ ✓
Philippines ✓ ✓
Poland ✓ ✓
Singapore ✓ NA ✓
South Africa ✓ ✓
Taiwan ✓ ✓
Thailand ✓ ✓
USA ✓ ✓
Vietnam ✓ ✓
Other ✓ ✓
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9. Identification documents required for a renewal non-ASIC
application for Australian or foreign based employees
• Qantas employees, based onshore and offshore, must complete a non-ASIC renewal every 5 years.
• Qantas employees are only required to upload a new ID photo as part of their non-ASIC renewal, no other
identification documents are required.
• The photo must be less than 6 months old and must meet the ID photo requirements (see ‘ID photo
requirements’ for more details).
• Do not upload the photo used in your previous non-ASIC application - the application will be reverted which
will significantly delay the application process.
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10. Identification documents required for a new or renewal None card application
• Applicants are required to submit:
1. 100 points of identification using any combination of primary and / or secondary documents i.e. 3 secondary documents can be submitted (see ‘Identification documents required’ table); and
2. A police check or statutory declaration (see ‘police check’ table below)
• If the applicant has lived in more than one country in the last 12 months, a police certificate is required from each country of residence. The police certificate does not need to be certified.
• If the primary or secondary document is not in English, a Qantas approved person or notary must: 1. Check that the name and date of birth match on the primary and secondary document 2. Once confirmed, write the following on the scanned copies of the primary and secondary document:
“I (insert name), confirm that the applicant’s primary and secondary document contains the same name and date of birth”.
• None card renewal frequency:
• Qantas employees – every 5 years (only a new photo must be submitted – photo must be less than
6 months old)
• Contractors - every 2 years (100 points of identification and a police check or statutory declaration
must be submitted)
• No physical card will be issued to the applicant.
Identification documents required
Identification documents must be certified and signed by a Notary or a Qantas approved person.
All identification documents must be current i.e. expired identification documents will not be accepted.
All documents must contain the same legal name (see ‘linking documents’ below for more information).
Category Identification Documents Accepted
Primary Document
70 points
• Birth certificate
• Foreign passport
• Signed Qantas Manager sight declaration document (for applicants based in
Hong Kong) (100 points)
• Airside ID card (access card issued by local authority that permits working airside)
• Resident identity card (for applicants based in the Republic of China only)
Secondary Document
40 points
• Current license or permit (government issued)
• Government issued identity card (excluding Hong Kong or China)
• Resident identity card
100 points or more of identification must be submitted using any combination of primary and / or secondary documents.
Applicants based Hong Kong
For applicants based in Hong Kong who are unable to upload documentation due to Privacy Laws, please contact ID Services to obtain a Manager Sight Declaration template and request Qantas Manager approval.
Applicants based in Japan
Identification documents do not need to be translated to English. Instead, please scan the original documents and get the approved person to write the following statement on the scanned document: “I, (insert name), confirm that the applicant’s name and date of birth is the same on their primary and secondary document”.
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People Operations - ID Service Team
1300 303 411 (option 4)
Acceptable police check documents
Documents marked with a tick can be submitted as evidence of a police check. If two document types are
ticked, only one document needs to be submitted.
Please note for applicants based in:
1. Hong Kong
2. Singapore
Contact either your Qantas Group Manager, HR representative or ID Services team for a copy of the Statutory
Document template.
People Operations - ID Service Team
1300 303 411 (option 4)
Country
Current Airside ID
Police Check
Statutory Declaration Completed by the Applicant
Argentina ✓ ✓
Brazil ✓ ✓
Cambodia ✓ ✓
Canada ✓ ✓
Chile ✓ ✓
China ✓ ✓
China - Hong Kong ✓ NA ✓
England ✓ ✓
Germany ✓ ✓
Fiji ✓ ✓
India ✓ ✓
Indonesia ✓ ✓
Japan ✓ NA
Korea ✓ ✓
Malaysia ✓ ✓
Netherlands ✓ ✓
New Zealand ✓ ✓*
New Zealand - Regional ✓ ✓*
Papua New Guinea ✓ ✓
Philippines ✓ ✓
Poland ✓ ✓
Singapore ✓ NA ✓
South Africa ✓ ✓
Taiwan ✓ ✓
Thailand ✓ ✓
USA ✓ ✓
Vietnam ✓ ✓
Other ✓ ✓
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11. Certifying identification documents
What documents need to be certified?
Identification documents submitted as part of an ID application must be certified (reviewed and signed by a Qantas approved person), the only exceptions to this are documents that do not have an original i.e. background / police checks or VEVO certificates.
Who can certify identification documents?
Location ASIC Non-ASIC None Card
Onshore Qantas approved person
(must be an ASIC holder)
Qantas approved person or a
Justice of the Peace
NA
Offshore Qantas approved person or a
Notary (legal representative)
Qantas approved person or a
Notary (legal representative)
A ‘Qantas approved person’ is anyone who meets the following conditions:
• A Qantas employee (must hold a current ASIC or non-ASIC)
• In the same business unit as the ID applicant
• Employed in one of the following roles:
o Group Executive or Senior Professional
o Group Manager or have direct reports visible in Workday with Supervisory Org
o Group Captain (can only certify identification documents for other Captains or Pilots)
o Group Cabin Crew Ground Manager
o Talent Acquisition team
If there is no one at your location that meets the conditions above, please email [email protected] and
request for a local representative to be added to the ‘Approved Identification Document Certifiers’ list. Once the
representative has been added to the list, they can certify identification documents.
How do I certify an identification document?
The ID applicant must meet with the identification document certifier in person with the original and scanned
copies of the identification documents.
The identification document certifier must check the following:
1. The original identification documents are authentic;
2. The identification documents are current (if applicable);
3. The applicant’s photo is compliant with the ID photo requirements (the photo must be less than 6
months old);
4. The applicant has submitted appropriate linking documents if any of the identification documents
provided do not contain the same legal name; and
5. If identification documents are not in English, they must:
• ASIC applications – be professionally translated.
• Non-ASIC and None Card applications – have the following statement written (by the Qantas
approved person or Notary) on the scanned copies of the document/s: “I (insert name), confirm
that the applicant’s primary and secondary document contains the same name and date of birth
and is a current document”.
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Once all the checks above have been completed, the identification document certifier must write the following
on the scanned copies of each identify document:
1. Full name
2. Position
3. Staff number (if applicable)
4. Signature
5. Date
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12. ID photo requirements
The photo submitted as part of an ID application will be printed on the ID card.
The photo must meet all the following requirements:
• good quality, color, glossy print;
• less than six-month-old;
• clear, focused image with no marks or ‘red eye’;
• plain white or light grey background that contrasts with the applicant’s face;
• uniform lighting (no shadows or reflections) with appropriate brightness and contrast to show natural
skin tone;
• face looking directly at the camera and not tilted in any direction;
• no glasses (unless a medical certificate is provided stating why you are unable to remove your glasses);
• hair off the face so that the edges of the face are visible;
• eyes open, mouth closed;
• neutral expression (not smiling, laughing or frowning);
• smart attire; and
• no filters or editing the photo.
Facial coverings
• If the applicant usually covers their head, for religious or cultural reasons, or wears facial jewellery,
these can be included in the photo provided they do not obstruct or cover facial features.
• Head coverings should be plain coloured and must be worn in such a way as to show the face from the
bottom of the chin to the top of the forehead, with the edges of the face visible. They should be worn in
such a way as to minimise shadows and obstruction of facial features.
• Jewelry must not obscure any part of the face, especially the area around the eyes, mouth and nose.
There must be no reflection from rings or studs.
Glasses
• Glasses are not allowed in photos. In rare cases they may be permitted where glasses cannot be
removed for medical reasons (e.g. severe light sensitivity or recent eye surgery). Vision impairment
alone is not sufficient for medical exemption.
If the photo submitted does not meet all the requirements above, the ID application will be rejected which will
delay the application processing time.