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  • 8/2/2019 IJMT Vol-1 Issue-3 Abstract

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    International Journal of Marketing and TechnologyCONTENTS

    Sr.No. TITLE & NAME OF THE AUTHOR (S)

    Page No.

    1

    The Review for Web-Page testing And Quality Assurance

    Mr. Piyush Mohan 6-7

    2

    Do because we must E marketing in developing countries

    Zehra Zulfikar and Dr. Kavita Chauhan 8-9

    3

    Creativity and Innovation for Enterprising Entrepreneurship

    Dr. Santosh Sadar 10-11

    4

    Botnets: Lifecycle, Attacks, Detection and Prevention

    Ms. Mriga Gupta 12-13

    5

    Wireless Telephone Services In India - An Appraisal of Service Quality

    Dr. Ramesh Lal Dhanda and Ms. Ritu Jain 14-15

    6

    Getting Values from Digital Marketing

    Mr. Manish kumar and Dr. Bhuvnender Chaudhary 16-18

    7

    E-Business and Its Effectiveness on Banking System with Special Reference to GramyaBank

    Mr. Sanjay Kumar Panda19-20

    8

    To study Consumer Decision making process for Second Hand Car as a replacement of Two Wheeler (Bike)

    Mr. Nikhil Monga and Dr. Bhuvnender Chaudhary21-22

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    2

    August2011

    Chief PatronDr. J OSE G. V ARGAS -H ERNANDEZ

    Member of the National System of Researchers, MexicoResearch professor at University Center of Economic and Managerial Sciences,

    University of GuadalajaraDirector of Mass Media at Ayuntamiento de Cd. GuzmanEx. director of Centro de Capacitacion y Adiestramiento

    Editorial Board Dr. CRAIG E. REESE

    Professor, School of Business, St. Thomas University, Miami Gardens

    Dr. S. N. TAKALIKAR Principal, St. Johns Institute of Engineering, PALGHAR (M.S.)

    Dr. RAMPRATAP SINGH Professor, Bangalore Institute of International Management, KARNATAKA

    Dr. P. MALYADRI Principal, Government Degree College, Osmania University, TANDUR

    Dr. Y. LOKESWARA CHOUDARY Asst. Professor Cum, SRM B-School, SRM University, CHENNAI

    Prof. Dr. TEKI SURAYYA Professor, Adikavi Nannaya University, ANDHRA PRADESH, INDIA

    Dr. T. DULABABU Principal, The Oxford College of Business Management,BANGALORE

    Dr. A. ARUL LAWRENCE SELVAKUMAR Professor, Adhiparasakthi Engineering College, MELMARAVATHUR, TN

    Dr. S. D. SURYAWANSHI Lecturer, College of Engineering Pune, SHIVAJINAGAR

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    3

    August2011

    Dr. S. KALIYAMOORTHY Professor & Director, Alagappa Institute of Management, KARAIKUDI

    Prof S. R. BADRINARAYAN Sinhgad Institute for Management & Computer Applications, PUNE

    Mr. GURSEL ILIPINAR ESADE Business School, Department of Marketing, SPAIN

    Mr. ZEESHAN AHMED Software Research Eng, Department of Bioinformatics, GERMANY

    Mr. SANJAY ASATI Dept of ME, M. Patel Institute of Engg. & Tech., GONDIA(M.S.)

    Mr. G. Y. KUDALE N.M.D. College of Management and Research, GONDIA(M.S.)

    Editorial Advisory BoardDr.MANJIT DAS

    Assitant Professor, Deptt. of Economics, M.C.College, ASSAM

    Dr. ROLI PRADHANMaulana Azad National Institute of Technology, BHOPAL

    Dr. N. KAVITHAAssistant Professor, Department of Management, Mekelle University, ETHIOPIA

    Prof C. M. MARAN Assistant Professor (Senior), VIT Business School, TAMIL NADU

    DR. RAJIV KHOSLAAssociate Professor and Head, Chandigarh Business School, MOHALI

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    4

    August2011

    Dr. S. K. SINGH Asst. Professor, R. D. Foundation Group of Institutions, MODINAGAR

    Dr. (Mrs.) MANISHA N. PALIWAL Associate Professor, Sinhgad Institute of Management, PUNE

    DR. (Mrs.) ARCHANA ARJUN GHATULEDirector, SPSPM, SKN Sinhgad Business School, MAHARASHTRA

    DR. NEELAM RANI DHANDAAssociate Professor, Department of Commerce, kuk, HARYANA

    Dr. FARAH NAAZ GAURIAssociate Professor, Department of Commerce, Dr. Babasaheb Ambedkar Marathwada

    University, AURANGABAD

    Prof. Dr. BADAR ALAM IQBAL Associate Professor, Department of Commerce,Aligarh Muslim University, UP

    Associate EditorsDr. SANJAY J. BHAYANI

    Associate Professor ,Department of Business Management,RAJKOT (INDIA)

    MOID UDDIN AHMADAssistant Professor, Jaipuria Institute of Management, NOIDA

    Dr. SUNEEL ARORAAssistant Professor, G D Goenka World Institute, Lancaster University, NEW DELHI

    Mr. P. PRABHUAssistant Professor, Alagappa University, KARAIKUDI

    Mr. MANISH KUMAR Assistant Professor, DBIT, Deptt. Of MBA, DEHRADUN

    Mrs. BABITA VERMA Assistant Professor ,Bhilai Institute Of Technology, INDORE

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    5

    August2011

    Ms. MONIKA BHATNAGAR Assistant Professor, Technocrat Institute of Technology, BHOPAL

    Ms. SUPRIYA RAHEJA Assistant Professor, CSE Department of ITM University, GURGAON

    ReviewersDr. B. CHANDRA MOHAN PATNAIK

    Associate Professor, KSOM, KIIT University, BHUBANESWAR

    Dr. P. S. NAGARAJAN Assistant Professor, Alagappa Institute of Management, KARAIKUDI

    Mr. K. V. L. N. ACHARYULU Faculty, Dept. of Mathematics, Bapatla Engineering College, Bapatla, AP

    Ms. MEENAKSHI AZAD Assistant Professor, Master of Business Administration, GREATER NOIDA

    Dr. MOHD NAZRI ISMAIL Senior Lecturer, University of Kuala Lumpur (UniKL), MALAYSIA

    Dr. O. P. RISHI Associate Professor, CSE , Central University of RAJASTHAN

    Ms. SWARANJEET ARORA ASSISTANT PROFESSOR , PIMR, INDORE

    Mr. RUPA.Ch Associate Professor, CSE Department, VVIT, NAMBUR, ANDHRA PRADESH

    Dr. S. RAJARAM Assistant Professor, Kalasalingam University, Virudhunagar District, TAMIL NADU

    Dr. A. JUSTIN DIRAVIAM Assistant Professor, CSE, Sardar Raja College of Engineering, TAMIL NADU

    Ms. SUPRIYA RAHEJA Assistant Professor, CSE Department, ITM University, GURGAON

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    6

    August2011

    The Review for Web-Page testing And

    Quality Assurance

    Mr. PIYUSH MOHAN

    Assistant Professor

    Department Of Computer Application

    Swami Vivekanand Subharti University

    MEERUT U.P 250005

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    7

    August2011

    Abstract:

    Testing is one of the critical processes in software development life cycle. It plays a vital role in

    the success of software product by enhancing its quality. Now days web-based applications are

    emerging and evolving speedly. Software testing is the execution of software with actual testdata which produce expected results. To do the testing of software it is necessary to know which

    type of the test case plan should be used and how many types of test cases are necessary. With

    the test case it is necessary which type of testing is used. Software quality assurance is the set of

    activities that ensures software processes and products conform to requirements and standards. In

    this paper, we will discuss different types of testing, software quality assurance related issues

    which is necessary for the development of a website. Quality Assurance makes sure the project

    will be completed based on the previously agreed specifications, standards and functionality

    required without defects and possible problems. It monitors and tries to improve the development

    process from the beginning of the project to ensure that it is working properly.

    Keywords: Software, Requirements, Testing, Quality ,Web, Phases, Bugs, Assurance.

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    8

    August2011

    Do because we must E marketing in

    developing countries

    Zehra Zulfikar

    Centre for Management Studies

    Jamia Millia Islamia

    New Delhi, India

    Dr. Kavita Chauhan

    Centre for Management Stud

    Jamia Millia Islamia

    New Delhi, India .

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    9

    August2011

    ABSTRACT:

    The concept of e marketing is very widely accepted by the companies around the world because

    it has not only contributed in the efficacy of 4 Ps of marketing mix in big a way but has also

    backed the increasing customer value and satisfaction. The huge benefits of e marketingtechniques are mostly delighted by developed countries because of the availability of advanced

    infrastructure and established unconventional marketing setups, which are absent in developing

    countries. The paper has attempted to find out strategies and ways by which e marketers can get

    hold of customers living in under developed areas without knocking the doors of government,

    telecom players, educational institutions, NGOs or any other external body.

    Keywords - e marketing; internet usage; developing countries; semi urban and rural areas

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    10

    August2011

    Creativity and Innovation for

    Enterprising Entrepreneurship

    Dr. Santosh Sadar

    Associate Professor & Head,Dept. of Business Administration and Management,

    Sant Gadgebaba Amravati University,

    Amravati, Maharashtra PIN 444 602

    Title

    Authors

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    11

    August2011

    ABSTRACT:

    Innovation is outcome of creativity and a key to become successful entrepreneur. An innovator

    could become successful entrepreneur, as innovation is backbone of entreneurship. The products

    in the market are representing a particular segment with its innovativeness. The products inautomobile, telephone services, food and beverages, automation, consumables or likewise in

    same range are in market with its separate entity because of their innovativeness. A motorbike

    with identical features and capacity manufactured by different manufacturers has their separate

    class of customers and existence in market because of innovativeness in all the product range.

    The innovativeness requires intellectuals because it supports creativity. An innovative

    entrepreneur is always a good leader and visionary. The Pen drives with 170 GB capacity at Rs

    300/ is not only innovation in computer hardware technology but it is creativity in the field of

    application of technology for common man at affordable price. The innovativeness and creativity

    is directly co- related with an entrepreneurs vision. An entrepreneur is always aware, enthusiastic

    analyzer. The success of an entrepreneur and building of successful entrepreneurship is

    depending on innovation of the person concern.

    Key words: Creativity, Innovation, Innovative Entrepreneur and Enterprising Entrepreneur

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    13

    August2011

    Abstract:

    Botnets are arguably the biggest threat that the Internet community has faced. The prevalence of

    botnets, which is defined as a group of infected machines, have become the predominant factor

    among all the internet malicious attacks such as DDoS, Spam, and Click fraud. In this paper, asurvey of botnets is provided. We first discuss fundamental concepts of botnets, including

    lifecycle, and two major kinds of topologies such as IRC based protocols and P2P based bots.

    Several related attacks, detection, tracing, and countermeasures, are then introduced, followed by

    possible future challenges. In order to better understand the challenges that the security

    community faces in order to dismantle botnets, we first need to understand how botnets function,

    and the many tools and techniques employed by them. The major objective of this paper is to

    exploit open issues in botnet detection and preventive measures through exhaustive analysis of

    botnets features and existing researches.

    Keywords: Bot, Botmaster, Honeypot, IRC-based botnets, P2P botnets, Honeynets.

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    14

    August2011

    WIRELESS TELEPHONE SERVICES IN INDIA-

    AN APPRAISAL OF SERVICE QUALITY

    Dr. Ramesh Lal Dhanda

    Principal,

    DAV College, Cheeka,

    District Kaithal,

    Haryana, India

    Ms. Ritu Jain

    Research Scholar,

    School of Management,

    Singhania University,

    Rajasthan, India

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    15

    August2011

    Abstract:

    The Indian telecommunication industry is one of the world's fastest growing industries. It is

    also the second largest telecommunication network in the world in terms of number of wireless

    connections after China. The first National Telecom Policy was announced by the Governmentin 1994 (NTP-94) with the objectives of providing telephone on demand, provision of world

    class services at reasonable prices and universal availability of basic telecom services to all

    villages. NTP-1994 recognized that the required resources for achieving these targets could not

    be made available only out of Government sources and private investment and involvement of

    the private sector was required to bridge the large resource gap. Entry of private sector payers

    in telecommunication sector has introduced the concept of service quality to the service

    providers as well as the subscribers. The present article is an attempt to make an assessment of

    service quality for the wireless telephone services in respect of selected telecom service

    providers with the help of service quality parameters based on SERVOQUAL Model.

    KEY WORDS: TELECOMMUNICATION, WIRELESS TELEPHONE, QUALITY OF

    SERVICE, TANGIBILITY, RELIABILITY, EMPATHY.

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    16

    August2011

    Getting Values from Digital

    Marketing

    Mr. Manish kumarMIMA, Research Scholar,

    AIMA-AMU

    Asstt. Professor, Department of Management Studies

    Dev Bhoomi Group of Institutions,

    Manduwala, Dehradun, Uttarakhand.

    Dr. Bhuvnender Chaudhary

    Dean, Department of ManagemStudies

    Phonics Group of InstitutionRoorkee, Uttarakhand

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    17

    August2011

    Abstract:

    Objectives: - In 1994, only $135 million was spent on advertising on interactive media, most of

    it on online services and CD-ROMs. This poor showing occurred in spite of significant trial by

    top leading advertising agencies, which exhibited strong awareness of interactive media andbelieved them relevant to the goods and services they marketed. Now they have started thinking

    about the new vehicle of promotion in terms of Internet Marketing and Digital Marketing.

    Many companies are waking up to the potential of the interactive consumer market. Interactive

    media is likely to revolutionize marketing for many consumer companies because it allows

    marketers to deliver real-time, personalized services and content, one consumer at a time. It is

    what we call Digital Marketing . The term Digital Marketing has been coined around March

    2010. Digital Marketing is now a well accepted term, used to refer the intersection of socialmedia, communication, media, information technologies and, of course internet marketing.

    Internet Marketing versus Digital Marketing: -There is still a lot of confusion between

    Internet Marketing and Digital Marketing. Internet Marketing has been around for 5 to 10 years

    now. It consists of using the internet to find an audience, performing research to offer relevant

    offers to that audience. In many cases, internet marketers dont have a product for that audience

    themselves, but search affiliate networks such as City Bank to satisfy their prospects.

    But Di gital Marketing is a term that has been around for quite awhile but hasnt been very well

    defined, encompassing things like banner advertising, search engine optimization (SEO) and pay

    per click. It is the practice of promoting products and services using database-driven online

    distribution channels to reach consumers in a timely, relevant, personal and cost-effective

    manner. It is the promotion of brands using all forms of digital advertising channels to reach

    consumers. This now includes Television, Radio, Internet, mobile, social media marketing and

    any other form of digital media.

    Impact and consequences of Digital Marketing: - Whilst digital marketing does include manyof the techniques and practices contained within the category of Internet Marketing, it extends

    beyond this by including other channels with which to reach people that do not require the use of

    The Internet. As a result of this non-reliance on the Internet, the field of digital marketing

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    18

    August2011

    includes a whole host of elements such as mobile phones, sms/mms, display / banner ads and

    digital outdoor.

    Broadband Internet, Wi-Fi and phone Web access are also spurring growth worldwide. A recent

    report showed that Web usage increased 10% from last January to this January globally. Notsurprisingly, billions of marketing dollars spent on traditional channels is already starting to shift

    to digital marketing campaigns and this will continue to increase as the Web matures. But what

    will be the organizing activity for Digital Marketing, what will be the metrics for Digital

    Marketing and what will be the ways for getting values from Digital Marketing? It is a main

    question mark for assessing the Digital Marketing.

    Key words: - Internet Marketing, Digital Marketing, Digital Marketing metrics

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    19

    August2011

    E-Business and Its Effectiveness on

    Banking System with Special Reference

    to Gramya Bank

    Mr. Sanjay Kumar Panda

    Mgmt.& IT FacultyAcademy of Business Administration

    Harida, Kuruda Balasore, Orissa

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    20

    August2011

    Abstract:

    E-Business is a term used to describe businesses run on the Internet, or utilizing Internet

    technologies to improve the productivity or profitability of a business. In a more general sense,

    the term may be used to describe any form of electronic business that is to say, any businesswhich utilizes a computer .

    e-Business , commonly referred to as " eBusiness " or " e-business ", may be defined as the

    application of information and communication technologies (ICT) in support of all the activities

    of business. Commerce constitutes the exchange of products and services between businesses,

    groups and individuals and can be seen as one of the essential activities of any business.

    Electronic commerce focuses on the use of ICT to enable the external activities and relationships

    of the business with individuals, groups and other businesses. e-Business refers exclusively toInternet businesses.

    Electronic business methods enable companies to link their internal and external data processing

    systems more efficiently and flexibly, to work more closely with suppliers and partners, and to

    better satisfy the needs and expectations of their customers.

    http://www.wisegeek.com/what-is-a-computer.htmhttp://www.wisegeek.com/what-is-a-computer.htmhttp://wiki/Information_and_communication_technologieshttp://wiki/Information_and_communication_technologieshttp://wiki/Information_and_communication_technologieshttp://wiki/Information_and_communication_technologieshttp://www.wisegeek.com/what-is-a-computer.htm
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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    International Journal of Marketing and Technology

    http://www.ijmra.us

    21

    August2011

    To study Consumer Decision making

    process for Second Hand Car as a

    replacement of Two Wheeler (Bike)

    Mr. Nikhil Monga

    Research Scholar & Asst. Prof.,

    Phonics Group of Institutions, Roorkee

    Dr. Bhuvnender Chaudhary

    Dean,

    Phonics Group of Institutions, R

    Title

    Author(s)

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    IJMT Volume 1, Issue 3 ISSN: 2249-1058 __________________________________________________________

    A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial DirectoriesIndexed & Listed at: Ulrich's Periodicals Directory , U.S.A.

    August2011

    Abstract:

    In the earlier days still the new brand car are the status symbol and upper class of the society had

    the car but in the present scenario this trend has entirely changed new car is not only status

    symbol but also is a basis need of the higher and medium class people but all the medium andlower class people cannot buy new car so this study will be highlights all the reason and factor

    for which customer buy second hand car as a replacement of bike.

    This study help in highlighting the brand preference which brand is mostly preferred by the

    customer. Now number of companies are offering various brands like Tata, Maruti Suzuki,

    Hyundai, etc. At the time of purchase of second hand car customer not only include price factor

    but they take care of other factors also like fuel efficiency , look, condition, model also .

    This study will help to know the factor which affect customer decision making and customerbehavior like people buy second hand car for various purpose like family purpose, saving money,

    safety purpose for status symbol, some buy second hand car to add new vehicle and due to

    climate condition. So research is essential for consumer decision making process.