innovative people solutions · microlearning, gamification, vr and ar are fast becoming the norm in...

Prospectus Spaced Repetition Learning Apps

Bespoke elearning

City & Guilds Off-the-Shelf elearning

Leadership Programmes

Team Building Sessions

Employee Engagement Strategy

PeopleUnboxedInnovative People Solutions

Nice to meet you!

What we do

The changing world of work

Learning TechnologySpaced Repetition - MemoryBox

Bespoke elearning

Off-the-Shelf elearning

Leadership TrainingLeadership Programmes


Customer Experience Training

Employee ExperienceEmployee Lifecycle Strategy

Employee Engagement Programmes

Wellbeing Programmes

Get in touch

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Jim Collins, Good to Great

great vision

without great peopleis irrelevant

We do this by inspiring and empowering both individuals and organisations to transform the way they work.

Why are we different? Simple. With us, you’ll get all the expertise of a large company, with the agility and tailored approach of a small one.

So, whatever your business, whatever your challenge, we can help you unbox your full people potential!

Our founders have over 40 years of industry experience in operational excellence,

customer experience, leadership, team development and employee engagement.

We’ve operated in fast-paced, multi-site businesses, and facilitated change from small

scale projects through to large, complex organisations of over 100,000 employees.

We’ve taken this experience and our passion for people, and combined it with our

belief that every individual employee and every organisation is different. And so too,

should be our approach. We believe in a service that is as unique as our customers!

To make a difference to people’s lives!

PeopleUnboxedWe are...

And we were founded with a very simple vision...

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What we do

Learning TechnologySpaced Repetition

Bespoke elearning


Employee Experience

Employee Lifecycle Strategy

Employee Engagement

Programmes


Leadership Training



Customer Experience

Training

We make a difference to you and your business with truly immersive and blended programmes;

face-to-face, digital or otherwise

As your trusted advisors, you can count on us for a no-nonsense approach focussed on delivering you a return on your investment. We offer a no-obligation consultation and

people health-check to identify your top opportunities. We are...

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The top five trends of 2018

Employee experience over engagementEverything about the workplace is

changing at an accelerated pace.

Companies need to anticipate the future

and take action to redesign work places

and work arrangements. Today’s top

talent expect an employee experience,

personalised to their needs and goals.

Employees no longer want just a career,

they are choosing to work for companies

that offer working flexibility, an engaging

culture that is moving with the times, and

have a strong sense of Corporate Social

Responsibility.

Companies with engaged employees outperform those without by more than 200% Source: Glassdoor

PassionateThis is our number one value. Plain and simple, we LOVE what we do! And it’s this passion, that drives us to give you the very best of our knowledge and expertise.

TrustworthyWe think it’s the simple things, like honesty and respect, that matter. That’s how you know, you can trust us with your business.

Team spiritedWe’ll work in collaboration with you, after all, you know your business. We believe in building long-standing partnerships and we like to have a little fun whilst we work!

Customer centricYou’re the reason we’re here and we want you to be wowed! We believe all our clients are individual and so too is our approach. With us you’ll get a bespoke, agile service to suit you.

InspirationalWe want to inspire great people practices and support your business to be the best it can be. We think outside the box to give you something a little different from the norm.

Driven to excelWe don’t believe in standing still; we take time to stay relevant and current, we look at ways we can build our business so that we can help you build yours. If there’s something you need, just ask!

Increased teamwork and collaborationOrganisational structures are changing from hierarchical to cross functional. Managers are

no longer the sole decision makers and keepers of knowledge. To innovate and contribute,

employees want to manage themselves with autonomy and empowerment. This increased

teamwork and collaboration is yielding results, and so top companies are taking note.

Virtual conference rooms, and messenger apps are facilitating the change, along with a

shift in culture where employers are embracing diversity and personality, and employees

are actively encouraged to be themselves. Constant collaboration means employees share

values and culture, there is a free flow of information, ideas and feedback, and people are

rewarded for their abilities, not their position.

Companies that promote collaborative learning are 5x more likely to be high performing

Technology driven improvements in learningMicrolearning, gamification, VR and AR are

fast becoming the norm in the workplace.

Today’s employees have just 1% of their

typical working week to focus on training

and development (source: Deloitte), so

flexibility in where and how they learn is

increasingly important. And companies are

finding these active learning mediums are

promoting knowledge retention and deeper

understanding, as employees are engaging

with the content rather than just listening

to it. Microlearning is being used to provide

continuous, on demand, bite-sized learning;

VR is putting employees into real-life work

situations; and gamification is being used in

talent acquisition and onboarding.

By 2025, 75% of the workforce will be millennials Source: Deloitte

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A holistic focus on wellbeing and mental health2018 has seen an increased focus on the holistic wellbeing of employees both inside and

outside of work. The business benefits are clear; employees report better morale and

engagement, a healthier, more inclusive culture and a 31% reduction in sickness. Two fifths

of organisations are now reporting having a standalone wellbeing strategy, with wellbeing

on the agenda of senior leaders, and the importance of wellbeing being bought into by

managers. However, two fifths of organisations are still reporting that they act flexibly on

an adhoc need to wellbeing issues, or that their organisation is doing nothing to support

employee wellbeing.

31% of employees say that they have experienced mental health problems whilst in employmentSource: CIPD

Upskilling and investing in current employees Rapid change in business and organisations means everyone needs to be learning

constantly. This reduces turnover and increases retention. Continuous learning, succession

planning, internal promotion, and cross training are being used to combat skills gaps. More

and more people are looking to learn from peers and managers as much as experts. And

what’s more, the emerging trend amongst millennials is they rate development as the #1

job benefit.

It costs 6-9 months’ salary, on average, to replace an employeeSource: HR Daily Advisor

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The top five trends of 2018

Learning Technology

Spaced Repetition

Bespoke elearning


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Spaced repetitionLearning for the future

Whilst technology progresses, our brains are prehistoric!

We can only remember five to seven pieces of new information at a time.

The most effective way to commit something to memory?

Repeat it. Just as you’re about to forget it!

Spaced Repetition does exactly that. It’s a learning technique that uses repetition at spaced intervals to exercise our brains and increase our knowledge retention.

The forgetting curve

If you repeat, just as

you’re about to forget,

you’ll remember!

Sp

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Sp

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GAMIFICATION

DRIVES LEARNER

ENGAGEMENT

LESS TIME OUT

OF WORK FOR

EMPLOYEES

BITE-SIZED

LEARNING ON

THE GO

SUPPORTS

EXISTING

TRAINING

PROGRAMMES

DAILY 2 MINUTE

WORKOUTS

Introducing...

MemoryBox

MemoryBox is a new

learning app that uses the

Spaced Repetition learning

theory. It provides easy

access, from any device, to

a fun and simple learning

experience built around

any chosen business topic.

Scan the QR code to register for free demo version of MemoryBox

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22Training Manager, FTSE 100 Company

PeopleUnboxed provided us with a fresh, innovative take on what was previously seen as outdated “click next” elearning. This allowed us to fully immerse our employees in the learning giving us an all-round engaging tool which positively impacted our customer experience.

Bespoke elearningWe believe that elearning should be more than just a digital manual for your learners to read!

That’s why, our elearning is experiential, immersive and engaging for your learners.

We design content tailored to your specific audience and learning

outcomes, that drives a positive behaviour change when the

learner gets back to their day-to-day role.

Compliance and OnboardingGet your new starters and existing staff fully compliant with

industry and regulatory standards in no time with modules

ranging from the Bribery Act to Health and Safety.

Leadership and ManagementEnsure your managers and leaders are able to lead their

teams effectively with elearning modules that foster

effective leadership and management skills.

Effective Trainer DevelopmentThese modules will help your trainers, coaches and mentors

develop effective training methods.

Hospitality and CateringThe modules within this range will upskill and refresh your

employees on the risks and responsibilities associated with

handling food.

It doesn’t always have to be a bespoke solution

EssentialsPlus is an off-the-shelf, multi-device elearning solution developed to meet your training needs in the areas below.The solution is available as stand-alone modules or as a complete off-the-shelf elearning

suite. EssentialsPlus can be hosted on your existing LMS or on MyEssentialsPlus, a

hosted platform powered by Totara Learn.

Off-the-shelf elearning

Off-th

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Leadership Training



Customer Experience Training

If you want to impact employee performance and customer experience, you need to start with your leaders.

Our leadership programmes are tailored to you!

We’ll take the time to understand your specific

challenges and design each session accordingly.

We don’t do lectures – we believe that interactive,

facilitative sessions deliver the best transfer of

learning back in role, which in turn delivers a return

on your investment!

Available as a full programme or individual sessions,

speak to us today about a free consultation to

review your bespoke needs.

AccountabilityDo all members of your team take ownership of their work projects? Do you hear individuals making excuses or blaming others?

This session will help define accountability, how it impacts working practice and how to gain

buy-in from the entire team.

Learning Objectives:

Understand the difference between responsibility and accountability

Understand the powerful and powerless behaviours that can impact accountability

Foster an accountable mindset through the team

Take ownership of personal development by understanding the stages of learning

Understand different leadership behaviours and self-assess own preferences

and opportunities

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Culture starts at the top

Leadership programmes

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Candid Conversations and ConflictHonesty can be challenging, especially when it involves major disagreements or having to address under-performance. How comfortable are your leaders and employees with these conversations?

This session will dive deeper into the definition of conflict and challenge the assumption that it

is a negative concept. It will provide techniques to assist with the preparation and delivery of

challenging conversations.


Understand the value of positive conflict

Understand how to disagree respectfully and assertively

Determine systems and approaches to facilitate difficult conversations

Practice giving feedback appropriately

Complete a conflict style assessment

DiSC Profiles for Team PerformanceDo you find that some team members clash with others? Do some individuals find it difficult to understand the way that others work, when it’s different to their own way of working?

This personal assessment provides individual profiles used to facilitate a discussion about the

different personality and behavioural traits within a team.

Understanding how personalities, behaviours can help improve the synergy, effectiveness and

productivity of a team and create a friendlier working environment.


Increase self-knowledge: how you respond to conflict, what motivates you, what causes you

stress and how you solve problems

Improve working relationships by recognising communication needs of team members

Facilitate better teamwork and productive conflict

Develop stronger sales skills by identifying and responding to customer styles

Manage more effectively by understanding the dispositions and priorities of employees and

team membersCoachingHow often do your leaders coach others rather than simply giving them the answer or doing the task themselves? Are they using coaching conversations to help develop their team members?

This session will define what coaching involves and the benefits that can be enjoyed. It will

explore the different leadership approaches and when to apply them.

Most beneficially, there’ll be an opportunity to practice applying the GROW model to give them

confidence in coaching back in their role.


Understand the difference between training, coaching and mentoring

Understand the different leadership approaches and identify their preferred styles

Understand task experience levels and identify the leadership style for each

Understand the benefits of effective coaching and identify when to use it

Practice applying the GROW model

Communication SkillsHow clear and consistent is the communication across your organisation? Do employees use all aspects of communication to ensure messages are clearly understood?

This session provides an understanding of effective communication from the point of view

of both the sender and receiver. It covers practical tips that can be applied in role to improve

communication and also highlights current opportunities across the team.


Understand the different levels of listening

Learn how to use verbal and non-verbal communication effectively

Practice using spiralling questions

Understand transactional analysis and how to apply it

Assess how effectively the team currently communicates and where the opportunities are

Effectiveness and ProductivityAt a time where work environments are becoming less structured and more agile, how can you maximise the effectiveness of yourself and/or your team?

This session will give insight into best practice in the areas of remote working, cross-functional

working, time planning, prioritisation, organisation and communication.

It will introduce a number of practical tips that can be applied immediately into working life to help

productivity and enable a positive work-life balance.


Understand how to work and communicate remotely but effectively

Understand how to maximise productivity though time planning and prioritisation

Understand how to get the most out of working as a cross-functional team

Learn basic project management techniques to enable a structured approach to a working day

Learn about basic technology support tools that help productivity

Emotional IntelligenceAre your employees emotionally intelligent? Are they aware of how their emotions impact their actions and in turn impact others? Are they aware of others’ emotions? And are they able to use this information to optimise relationships?

This session will introduce the Emotional Intelligence (EI) model and how to apply it. It will

uncover the science behind EI and explore personal values and emotional triggers.


Understand the EI model and how to apply it

Understand how the brain works

Complete a personal values assessment

Understand personal emotional triggers

Learn techniques for managing state

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Influence and NegotiationHow proficient are your leaders and employees in the art of negotiation? Do they have the ability to influence others in order to obtain support, gain buy-in or adjust mindsets?

This session provides an understanding of the factors that help to influence others and offers

practical tips that can be applied in role. It also highlights individuals’ preferred negotiation

styles and opportunities to improve.


Understand the journey of influence, starting with the why message

Understand how to use positional and personal power to influence

Complete a stakeholder map and understand how to use it to enhance their

circle of influence

Learn techniques for influencing upwards

Learn trust building techniques to help influence

Complete a negotiation style assessment and identify opportunities

People ManagementHow well do your leaders manage their team? Do they lead in a way that gets the most from them?

This session will help leaders to understand what motivates their team members and explores techniques to apply to maximise productivity and effectiveness.


Understand employees’ hierarchy of needs

Assess their current level of authenticity, the trust team members have in them and where the

the opportunities are

Learn how to set goals and delegate effectively to ensure a positive end result

Understand the change curve and how to use it to manage change in the team with

minimum disruption

Understand the different attributes of a leader (leader, coach, manager) and how to balance them

Networking and Personal BrandingHow well do the employees in your organisation manage relationships? How well do they brand themselves?

This session will help to understand the values that are important to the individuals themselves

and how to market this information in a way that promotes them to others. It will also help to

identify who, when and how to connect with others across the business.


Understand stakeholder management and develop a stakeholder map

Develop a usable lift pitch

Complete a personal values assessment

Define a personal brand statement, starting with the why

Understand how to manage emotional state

Strategic Planning Too much of what we do is reactive. Would you like your team to be more proactive and focused on the actions that will make a genuine difference to the business?

This session will help achieve a more diagnostic mindset, focussing on analysis of the current

business position to determine the priority objectives. It will introduce root cause analysis to

ensure lasting impact rather than simply treating the symptoms.


Develop a diagnostic mindset and learn how to apply the GAME process

Understand how to analyse various types of quantitative and qualitative data

Learn how to complete root cause analysis and use the prioritisation matrix to determine the

correct objectives and actions

Practice completing a thorough action plan and understand how this supports overall

business plans

Understand the factors involved in successfully executing and evaluating the plan to achieve results

Innovative ThinkingDo your employees find it difficult to think outside the box? Do you want more innovative ideas generated for your business?

This session will genuinely transform the way you and your team approach business challenges

and opportunities, learning how to think outside the box to find new solutions rather than the

“safe” ones that might have been applied in the past.

It will introduce brainstorming methods and creative thinking techniques and allow time to

practice them during the session.


Develop a mindset to challenge the norm and think outside the box

Understand the phases of creativity and how to refine and present the finished idea

Understand how to apply effective brainstorming methods

Learn various creative thinking techniques

Foster an environment that encourages a creative culture

Presentation SkillsDo team members get nervous when asked to stand up and present to a group of people? Or perhaps they just want some tips to polish their performance?

Either way, this session can help to enhance their personal brand every time they present to an

internal or external audience. This session will introduce techniques to help prepare content and

deliver it in an engaging way.

There’ll be opportunities to practice and receive constructive feedback to help improve

presenting styles and increase confidence levels.


Understand how to personalise content for the audience

Understand how to structure content for maximum engagement

Gain awareness of personal opportunities in presenting style and how to improve

Understand how to make effective use of PowerPoint

Understand how to answer difficult questions

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Employee Experience

Employee Lifecycle Strategy

Employee Engagement Programmes


AristotIe

The whole is greater than

the sum of its parts

Do the teams in your organisation always work well together? Are there opportunities for

your teams to work more cohesively?

Our team building sessions help form and strengthen relationships between team members

and help them work better together to become more effective and productive.

Available for team sizes of 5-100.

Experiential learning activities and escape room style sessions.

COMMUNICATIONCREATIVE

THINKING

PROJECT

MANAGEMENTTEAMWORK

IDEA SHARING

AND MORE!

LOGICAL

THINKING

CHANGE

MANAGEMENT

Team

build

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sess

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Team building sessionsTo meet the demands of the future workplace;

high performing, collaborative teams are essential

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Whether you have a comprehensive strategy in place and just need some external expertise on certain elements, or you’re a small business and not sure where to start, we can help you. HR is never a one hat fits all solution. True to our values,

we will take time to understand your organisation, your overall business strategy and your existing people systems, then look for the most effective way to support this. All our work is completely bespoke and tailored to what’s right for you.

Simon Sinek

When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.

Research shows that organisations with high employee engagement have higher operating income, growth in earnings per share and greater revenue growth than

those with lower scores.

At the individual level, engaged employees experience higher job (and life) satisfaction, are more productive, and have lower intention to leave and lower absence rates than their non-engaged peers.

Critically, employee engagement strategy should support the wider organisation goals and objectives.

We’ll support you to achieve:

Leadership that gives a ‘strong strategic narrative about the organisation, where it’s come from and where it’s going’

Line managers who motivate, empower and support their employees

Employee voice throughout the organisation, to challenge or reinforce the status quo and involve employees in decision making

Organisational integrity, stated values are embedded into organisational culture; what we say is what we do. This closely relates to the sense of fairness and trust in the organisation and the psychological contract, which depend on employers delivering on their commitments and fulfilling employees’ expectations

Employee Engagement

LeadershipLine

managers

Employee voice

Organisational integrity

Exit interviews, retirement

Employer brand, CSR, employees as brand

ambassadors, career paths

Employee experience & wellbeing, organisational

culture, trust, diversity & inclusion, talent

management, leadership behaviour frameworks,

performance, recognition, 360 reviews, mentoring,

reward strategy

L&D strategy, leadership

development, learning

from others, collaboration & teamwork, job

shadowing

Onboarding programmes,

onboarding learning using digital /

gamification / VR, mentoring

Interview skills, assessment

centres, candidate experience

Separation Attraction

Onboarding

Development

Recru

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tRete

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We’ll support you with:

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Employee lifecycle Employee engagementAn effective HR strategy will properly support the

organisation’s goals and objectives, and will consider all elements of the employee lifecycle

In the modern day workplace, engagement is a business essential, with clear, tangible benefits

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Unknown

Running a business with unhealthy and unhappy employees, is like trying to drive a car with a bad engine. It may eventually get you where you want to go, but you’ll waste time and resources along the way.

PeopleUnboxed

Jo Morgan

Co-founder & Director

[email protected]

07786 245098

jo-morgan

Peopleunboxed.co.uk [email protected] PeopleUnboxed

Tony Manwani

Co-founder & Director

[email protected]

07939 133452

tony-manwani

Employee wellbeing is earning its place in boardroom conversations. And rightly so. It’s

predicted that better mental health support in the workplace could save UK businesses

up to £8bn a year. With changing workplaces and changing pressures, employers have

an increasing duty of care for their employees. And employees are increasingly making

employment choices based on their lifestyle needs.

We’ll support you in designing and delivering a holistic standalone wellbeing strategy, tailored to your organisation, using a 3-dimensional approach; focussing on physical, mental and financial health.

Physical

Mental Financial

Wellbeing programmes Get in touchResearch shows that employee engagement is likely

to be unsustainable unless it goes hand-in-hand with employee wellbeing

Get in

touch

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PeopleUnboxedInnovative People Solutions

innovative people solutions · microlearning, gamification, vr and ar are fast becoming the norm in...

Documents