instruction manual - circutordocs.circutor.com/docs/m168b01-03.pdf · safety precautions disclaimer...

INSTRUCTION MANUAL(M168B01-03-17B)

Prepayment software

PEM-SOFTVersion 1.3.

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SAFETY PRECAUTIONS

DISCLAIMER

CIRCUTOR, SA reserves the right to make modifi cations to the device or the unit specifi ca-tions set out in this instruction manual without prior notice.

CIRCUTOR, SA on its web site, supplies its customers with the latest versions of the device specifi cations and the most updated manuals.

www.circutor.com

CIRCUTOR, recommends using the original cables and accessories that are supplied with the device.

DANGERWarns of a risk, which could result in personal injury or material damage.

ATTENTIONIndicates that special attention should be paid to a specifi c point.

Follow the warnings described in this manual with the symbols shown below.

If you must handle the unit for its installation, start-up or maintenance, the following should be taken into consideration:

Incorrect handling or installation of the unit may result in injury to personnel as well as damage to the unit. In particular, handling with voltages applied may result in electric shock, which may cause death or serious injury to personnel. Defective installation or maintenance may also lead to the risk of fi re.Read the manual carefully prior to connecting the unit. Follow all installation and maintenance instructions throughout the unit’s working life. Pay special attention to the installation stan-dards of the National Electrical Code.

Refer to the instruction manual before using the unit

In this manual, if the instructions marked with this symbol are not respected or carried out correctly, it can result in injury or damage to the unit and /or installations.

CIRCUTOR, SA reserves the right to modify features or the product manual without prior notifi cation.

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CONTENTSSAFETY PRECAUTIONS .......................................................................................................................................3DISCLAIMER ..........................................................................................................................................................3CONTENTS .............................................................................................................................................................4REVISION LOG .......................................................................................................................................................51.- INSTALLATION OF THE PEM-SOFT SOFTWARE ..........................................................................................62.- SOFTWARE INITIALIZATION .........................................................................................................................123.- USER INTERFACE ..........................................................................................................................................14

3.1.- SUBSCRIBER ..........................................................................................................................................143.1.1. LOGS OF ACTIONS ...........................................................................................................................153.1.2. NEW SUBSCRIBER ...........................................................................................................................153.1.3. MODIFY SUBSCRIBER ......................................................................................................................163.1.4. DELETE SUBSCRIBER .....................................................................................................................16

3.2.- USERS ......................................................................................................................................................173.2.1. USER REGISTRY ...............................................................................................................................173.2.2. USER PASSWORD ............................................................................................................................193.2.3. NEW USER .........................................................................................................................................193.2.4. MODIFY USER ...................................................................................................................................213.2.5. DELETE USER ...................................................................................................................................21

3.3.- TARIFFS ...................................................................................................................................................223.3.1. NEW TARIFF ......................................................................................................................................223.3.2. MODIFY TARIFF .................................................................................................................................253.3.3. DELETE TARIFF .................................................................................................................................25

3.4.- REPORTS .................................................................................................................................................263.4.1. REPORT HEADER .............................................................................................................................273.4.2. REPORT TITLE ..................................................................................................................................293.4.3. CLIENT INFORMATION .....................................................................................................................303.4.4. FOOTER .............................................................................................................................................32

3.5.- CARDS .....................................................................................................................................................343.5.1. GENERAL SETTINGS, TARIFFS, PREPAYMENT.............................................................................353.5.2. READ CARD .......................................................................................................................................363.5.3. WRITE CARD ....................................................................................................................................363.5.4. DELETE CARD ..................................................................................................................................383.5.5. RESET CARD .....................................................................................................................................39

3.6.- BACKUP ...................................................................................................................................................403.6.1. CREATE BACKUP..............................................................................................................................403.6.2. RESTORE BACKUP ..........................................................................................................................41

3.7.- CONFIGURATION ....................................................................................................................................43 3.7.1. CONFIGURATION OF COMMUNICATION PORT.............................................................................43 3.7.2. GENERAL CONFIGURATION ...........................................................................................................44

3.8.- ABOUT ......................................................................................................................................................454.- MAINTENANCE AND TECHNICAL SERVICE ................................................................................................465.- GUARANTEE ..................................................................................................................................................466.- CE CERTIFICATE ............................................................................................................................................47

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REVISION LOG

Table 1: Revision log.Date Revision Description02/17 M168B01-03-17A Initial Version

12/17 M168B01-03-17B Changes in the following sections:2.- 3.1. -3.2. - 3.2.1 - 3.3. - 3.4. - 3.5. - 3.5.1 - 3.6. - 3.7. - 3.8.

Note: Images of the devices are for illustrative purposes only and may differ from the actual device.

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1.- INSTALLATION OF THE PEM-SOFT SOFTWARE

To start the installation process, choose the installation language, Figure 1.

Figure 1:Installation Start Screen.

Then, the installer will display the welcome screen Figure 2.

Figure 2: Welcome screen

Click on Next. A screen will appear with legal information about the application you are about to install. If you agree with all of the conditions shown, tick the option “I accept the terms of the

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licence agreement” and then click on Next. Otherwise, cancel the installation by clicking on Cancel or return to the previous screen by clicking on Back.

If you wish, you can print the terms of use of the application by clicking on Print, Figure 3.

Figure 3: Licence terms.

On the next screen Figure 4 you can choose the directory where you would like to install the application. The installation program suggests a directory for the application which you can change by clicking on Change.

Figure 4: Installation directory

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If you click on "Next", a dialogue box will open informing you that the installer is ready to begin. To start the installation, click on Install, Figure 5.

Figure 5:Start of installation

The following dialogue box will be displayed if installation is successfully completed, Figure 6.

Figure 6:Installation completed.

Click on Finish to complete the installation of the software.

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It will also be necessary to include an RFID card reader controller device to be able to use PEM-SOFT. You should connect it to the unit by USB and open the Windows Device Manager to find the connected unit (Unknown device), Figure 7:

Figure 7:Windows Device Manager.

Once located, click on the mouse's right button to open the next window and select “Update driver software…”,Figure 8 :

Figure 8:Update driver software.

Then another window will be displayed where you should select the option “Browse my com-puter for driver software”, Figure 9:

Figure 9:Browse my computer for driver software.

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Then select the location where you installed the software PEM-SOFT with the Browse tab. When the location has been selected, click on Next, Figure 10.

Figure 10:PEM-SOFT installation directory.

The following window will open and you should select Install, Figure 11.

Figure 11:Install software

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If the process is successfully completed, the following window will be displayed, Figure 12:

Figure 12:Driver software update

Click on Close to close the update window. The PEM-SOFT software will be ready to use.

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2.- SOFTWARE INITIALIZATION

When installation is complete, you should create a shortcut on the desktop, which when opened will display the following error screen, Figure 13:

Figure 13:Error screen.

To launch the program correctly, you should obtain a security token that will allow you to use the program. This token is obtained by USB. Once obtained and connected to the system, click on Refresh and the program will display the following screen, Figure 14:

Figure 14:Correct security token.

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If you click on Continue, the User login screen is displayed (Figure 15), where you must enter your user name and password. By default there will be an administrator user who will have all necessary permissions to manage the application:

User: admin

Password: admin

Figure 15:Administrator permissions

To open the software, click on OK. This will start the program by displaying the main screen, Figure 16:

Figure 16:Main screen.


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3.- USER INTERFACE

3.1.- SUBSCRIBER

The subscriber configuration screen looks like this, Figure 17:

Figure 17:Subscriber screen.

The list of subscribers is initially empty. It has 5 main options, which are:

New: allows you to create a new subscriber. Modify: allows you to change the data of a subscriber that has already been created. Delete: allows you to remove a subscriber from the list.

Logs of actions: allows you to see the information of all the subscriptions. Export: allows you to export the list of subscribers to a .CSV file.

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3.1.1. LOGS OF ACTIONS

With the option Logs of actions, a window opens where you can see the information of all the subscribers. It is possible to filter this information by subscriber, action and by date.When you want to close the log, click on Accept, Figure 18.

Figure 18: Logs of actions.

3.1.2. NEW SUBSCRIBER

When you click on New, a window will be displayed with all of the data that has to be entered to define a new subscriber, Figure 19:

Figure 19:New subscriber.

Once all information fields have been completed, click on Accept and the new subscriber will have been created. Otherwise, if you want to stop the process, you should click on Cancel.


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3.1.3. MODIFY SUBSCRIBER

If you want to change the data of a subscriber that has already been created, firstly select it from the list of subscribers and then click on Modify to open the window with their data, so that you can change the desired parameters, Figure 20.

Figure 20:Modify subscriber.

Click on Accept to make the changes or on Cancel to ignore them.

3.1.4. DELETE SUBSCRIBER

To delete a subscriber, you should select one from the list of subscribers and click on Delete. A message will appear on the screen to confirm the process, Figure 21:

Figure 21:Delete subscriber

Click on Yes to confirm or No to keep the subscriber.

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3.2.- USERS

The user configuration screen is as follows, Figure 22:

Figure 22:User screen.

It has 5 main options, which are:

Registry: allows you to view the activity of every user who has logged into the system. Password: allows you to change a user's password. New: allows you to create a new user. Modify: allows you to change the data of a user who has already been created. Delete: allows you to remove a user from the list.

3.2.1. USER REGISTRY

When you click on Registry, a window will open displaying all of the users' activity. You can filter this information by user and type of activity. When you want to close the log, click on Ac-cept, Figure 23.


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Figure 23: User log.

Examples of user activities that are logged:

User logged in. User logged out. Configuration modified. New subscriber created. Subscriber modified. Subscriber deleted. Card writing. Card reading. Price change. Tariff change. RESET card generated. RECOVERY card generated. BACKUP made of database. RESTORE of database performed.

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3.2.2. USER PASSWORD

When you click on Password the following screen is displayed and requests the current pass-word and the new password that will replace it. You need to enter this new password twice (in the Password and Repeat password fields), Figure 24:

Figure 24: User password.


3.2.3. NEW USER

When you click on New the following screen is displayed and requests the user name, pass-word and access level (Basic, Intermediate or Advanced) of the new user, Figure 25:

Figure 25:New User



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The different actions that can be performed by the different types of users are as follows, based on their access level Table 2:

Table 2:Actions by user type.

Resource/ActionUsers

Basic Intermediate Advanced AdministratorSubscribers

Create subscriber x xModify subscriber x x

Delete subscriber x x

Managers Create manager user xModify manager user xDelete manager user xDisplay actions of manager users x

TariffsCreate tariffs x xModify tariffs x xDelete tariffs x x

ReportsModify report x x x

CardsRead card x x x xModify credit x x x xGenerate reset card x x xWrite prepaid card in non-recovery mode x x x xWrite prepaid card in recovery mode x x x xWrite card (without restriction) x xDelete card x x x

BackupBackup x x x xRestore backup x x

ConfigurationCheck the reader status x x x xChange General Configuration x x

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3.2.4. MODIFY USER If you want to change a user's data, firstly you should select the user from the list and then click on Modify. This will open a window where you can manage their data, Figure 26.

Figure 26:Modify user data.


3.2.5. DELETE USER

To delete a user, you should select one from the list and then click on Delete. A message will appear on the screen to confirm the process, Figure 27:

Figure 27:Delete user.

Click on Yes to confirm or No to discard the changes.


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3.3.- TARIFFS

The software's tariff configuration screen is as follows, Figure 28:

Figure 28:Tariff configuration.

The list of tariffs is initially empty. There are three options at the top right of the screen to modify this list:

New: allows you to create a new tariff. Modify: allows you to change a tariff from the list that has already been created. Delete: allows you to remove a tariff from the list.

3.3.1. NEW TARIFF

The window that is displayed when you click on New, Figure 29 allows you to enter all of the data necessary to create a new tariff.

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Figure 29:Create new tariff.

In the first Tariff section you can give it a name and description in the Title and Description sub-sections (these fields are required), Figure 30.

Figure 30:New tariff :title and description.


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In the second section, Tariff type, you define 4 different types of tariff, entering a maximum value for the respective contracted power of each one, Figure 31.

The Ratio 1 values are the prices per kWh of tariffs 2, 3 and 4 in relation to tariff 1. A Ratio value of 100 for a tariff means that it has the same price has tariff 1.

Figure 31:Tariff type.

When the tariff types have been established, you define the time slots that they occupy on work-ing days (Working day type) and public holidays (Holiday type), entering the time when that tariff starts to apply. Figure 32.

Figure 32:Types of day.

Finally, in the Calendar section, you establish which days of the week are considered working days and which are considered holidays, Figure 33.

Figure 33:Configuration of the calendar.

Click on Accept to create the new tariff or on Cancel to discard the changes.

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3.3.2. MODIFY TARIFF

If you want to change a tariff's data, firstly you should select the tariff from the list and then click on Modify. This will open a window where you can manage the data, Figure 34.

Figure 34:Modify tariff.


3.3.3. DELETE TARIFF

To delete a tariff, you should select one from the list and then click on Delete. The following screen will be displayed, Figure 35:

Figure 35:Delete tariff.

Click on Yes to delete the selected tariff or No to keep it.


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3.4.- REPORTS

The report configuration screen for bills is as follows, Figure 36:

Figure 36:Configuration of reports for bills.

The software works with Circutor's own report structure, Figure 37, in which there are various sections of the report that have to be configured:

Header Title Client information Footer

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Title

Header

Client information

Footer

Figure 37:Format of bill report

3.4.1. REPORT HEADER

To configure the header for the report being produced, you should first check the Enable check-box below the Header section so that it looks like this, Figure 38:

Figure 38:Enable report header configuration.

Then, to select the desired header, you should click on the blank box so that the following win-dow is displayed Figure 39:


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Figure 39:Selecting the header.

You should search for the desired file and click on Open. Then the file that will appear in the report header will be displayed in the blank box (Figure 40). If you want to cancel the process click on Cancel in the above window.

Figure 40:Report header.

If you want to change the image in the header, click on the box where the image appears again and select the file for the new header, in the same way as before.

Otherwise, if you want to delete the image from the header, check the Enable checkbox below the Header section so that it looks like this, Figure 41:

Figure 41:Delete image from the header (disable).

You will see that the previously-selected image disappears and a blank box is displayed again.

To save the changes, click on at the bottom of the screen.

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A message will appear on the screen informing you that the changes have been successfully saved, Figure 42:

Figure 42:Configuration of report successfully saved.

Click on Accept to close the window.

3.4.2. REPORT TITLE

To configure the title for the report you should first check the Enable checkbox below the Title section so that it looks like this, Figure 43:

Figure 43:Configuration of the report title.

Once enabled, you can enter the desired title in the blank box. To change the title's font, check the Font checkbox to the right of the box and the following window will be displayed, Figure 44:

Figure 44:Font style.


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You will be able to change the font, style and colour of the text in the respective Font, Style and Colour sections. On the right you will have a preview of the title with the selected settings, in the Sample section.To save the changes, click on Accept, or otherwise click on Cancel.

If you want to disable the title, you should check the Enable checkbox below the Title section again so that it looks like this, Figure 45:

Figure 45:Disable title.

To save the changes, click on at the bottom of the screen:


Figure 46:Configuration successfully saved.


3.4.3. CLIENT INFORMATION

To configure the client information you should first check the Enable checkbox below the Client information section so that it looks like this, Figure 47:

Figure 47:Client information :enable.

Once enabled, you can change the font by checking the Font checkbox below the Enable checkbox, so that the screen in Figure 48 is displayed.

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Figure 48:Font style, client.

You will be able to change the font, style and colour of the text in the respective Font, Style and Colour sections. On the right you will have a preview of the text with the selected settings, in the Sample section.To save the changes, click on Accept, or otherwise click on Cancel.

If you want to disable the client information, you should check the Enable checkbox below the Client information section again so that it looks like this, Figure 49:

Figure 49:Disable client information.

To save the changes, click on at the bottom of the screen:A message will appear on the screen informing you that the changes have been successfully saved, Figure 50:

Figure 50:Configuration successfully saved.Click on Accept to close the window.


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3.4.4. FOOTER

There are two lines for the report's footer.To configure the footer you should firstly check the Enable checkbox below the Footer section. Check the checkbox above the Text line 1 section to configure the first line, Figure 51:

Figure 51:Footer: Text line 1.

And click on the one above the Text line 2 section for the second one, Figure 52:

Figure 52:Footer: Text line 2.

When you have enabled one or both at the same time, you can enter the desired text in the respective blank boxes.

There is also an option to modify the font of each of the lines by checking the Font checkbox to the right of the boxes, so that the following window appears, Figure 53:

Figure 53:Font style, footer.

You will be able to change the font, style and colour of the text in the respective Font, Style and Colour sections. On the right you will have a preview of the text with the selected settings, in the Sample section.

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To save the changes, click on Accept, or otherwise click on Cancel.If you want to disable footers, you should check the Enable checkboxes for each of the lines again so that they look like this, Figure 54:

Figure 54:Disable footer.

To save the changes, click on at the bottom of the screen:


Figure 55:Configuration of the report successfully saved.



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3.5.- CARDS

The card management screen is shown in Figure 56.

Figure 56:Card management screen.

The following warning will be displayed if no tariff has been configured when you click on the cards tab, Figure 57:

Figure 57:No tariff configured warning.

When this happens you should click on OK to close the warning window and configure a tariff - see “3.3. TARIFFS” - before continuing to manage the cards.

There are four options located at the bottom of the card management screen (Figure 58):

Figure 58:Card management options

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Read: reads the information on the card and displays it on the screen. Write: inputs the configuration entered on the card management screen onto the card that you place near to the RFID reader.

Delete: deletes the information from the card. Reset card: resets the physical meter.

3.5.1. GENERAL SETTINGS, TARIFFS, PREPAYMENT

3.5.1.1. General parameters

In the general parameters section you can configure (Figure 59):

Contact number: you can select one of the subscribers registered in the software. Mode: you can select from two different payment modes: prepaid in recovery or pre-paid in non-recovery.. Counter serial number: not available if you choose prepaid in non-recovery mode.

GMT: sets the time zone. Language: sets the language. Relay: allows you to change the relay activation mode.

Figure 59:General parameter settings.

3.5.1.2 Tariff

Allows you to define the tariff to be applied to the card from the list of all defined tariffs - see “3.3. TARIFFS”, Figure 60.

Figure 60:Tariff to apply to the card.

3.5.1.3 Prepaid configuration

This option allows you to set the maximum credit permitted for the card. This credit can be set in kWh or in Currency. These parameters' values are defined in General configuration in the Configuration section - see “3.8.2. GENERAL CONFIGURATION”.It is also possible to configure an alarm for when a certain percentage of the maximum credit is reached, in the Credit alarm checkbox, Figure 61.


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Figure 61:Configuration of the prepayment credit and alarm.

3.5.2. READ CARD

To read a card, click on .

The following message will appear on the screen, indicating that you have to place the card near to the reader, Figure 62.

Figure 62: Show the card to the reader.

The reader has finished when the bar fills completely. When the process ends, you can repeat the process by clicking on Retry or close the window by clicking on Cancel.

If the reading is correct, the card's credit will be shown in the Prepaid configuration section.If the reading or process were not successfully completed, an error message will be displayed

3.5.3. WRITE CARD

To write on the card, you can: Configure the desired card - see “3.5.2. READ CARD”.

Click on

The following message will appear on the screen, indicating that you have to place the card near to the reader, Figure 63.

Figure 63:Show the card to the reader.

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When the process is completed, a window will be displayed showing a bill, Figure 64.

Figure 64:Display of the bill.

The following are shown on the bill:

Number of the subscriber Date of the bill The billed item Tariff Total euros for contracted tariff Tax surcharge (VAT) Total bill.


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3.5.4. DELETE CARD

To delete the information on a card, click on .

The following message will appear on the screen, Figure 65, indicating that you have to place the card near to the reader.

Figure 65:Place card near to reader.

When the process is finished, a message will be displayed saying that it was successfully com-pleted, Figure 66.

Figure 66:Card deletion successfully completed.


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3.5.5. RESET CARD

To generate a reset card, click on

The following message will appear on the screen, Figure 67, indicating that you have to place the card near to the reader.

Figure 67:Place card near to reader.

When the process is finished, a message will be displayed saying that it was successfully com-pleted, Figure 68.

Figure 68:Reset card process successfully completed.



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3.6.- BACKUP

The backup management screen is as follows, Figure 69:

Figure 69:Backup screen.

It has two main options:

Create a backup Restore a backup

3.6.1. CREATE BACKUP

Figure 70:Create a backup.

To create a backup of the data in the software, you need to select the directory where this back-up should be stored. To do this, click on Open and the screen in Figure 71 will be displayed.

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Figure 71:Directory for backup being saved.

This allows you to select the directory that you want for the backup. You can change the name and type of file ( *.bak by default). When it is ready, click on Save to confirm the changes. To stop creating a backup, click on Cancel.

To complete the process, click on Export. The following confirmation message will be dis-played, Figure 72.

Figure 72:Backup successfully created.

Click on Acccept to close the window.

3.6.2. RESTORE BACKUP

Figure 73:Restore a backup.

To retrieve a saved backup, you need to select the file from which the backup is to be retrieved.


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To do this, click on Open and the following window will be displayed on the screen, Figure 74:

Figure 74:Backup retrieval directory.

Select the file that you want to retrieve in the search window and then click on Open. Click on Cancel to stop the process.

Then click on Import. If the process is successfully completed, a confirmation window will be displayed, Figure 75.

Figure 75:Retrieve backup.


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3.7.- CONFIGURATION

The software's setup screen is shown in Figure 76:

Figure 76: Setup screen.

The main configuration options are:

Configuration of communication port. General configuration.

3.7.1. CONFIGURATION OF COMMUNICATION PORT.

To check that the communications port is working properly, click on Try connection. If the port is communicating correctly, information about the status of the reader, the firmware version and the API version will be displayed, Figure 77:

Figure 77:Information about the status of the reader.


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Otherwise, for the status of the reader, the software will display the words Not communicating, Figure 78:

Figure 78:Information about status of the reader:not communicating.

3.7.2. GENERAL CONFIGURATION

For general configuration (Figure 79) the software has settings for:

Time zone (GMT) Language Currency Energy value VAT (%)

Figure 79:General configuration.

To change any of these settings, you should make any necessary adjustments and then click on Modify. The following confirmation message will be displayed, Figure 80.

Figure 80:General configuration confirmation message.


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3.8.- ABOUT

The screen from the About section is shown in Figure 81.

Figure 81:About screen.

This section provides information about the software version, contact details and technical support.


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4.- MAINTENANCE AND TECHNICAL SERVICE

5.- GUARANTEE

• No returns will be accepted and no unit will be repaired or replaced if it is not ac-companied by a report indicating the defect detected or the reason for the return.•The guarantee will be void if the units has been improperly used or the stora-ge, installation and maintenance instructions listed in this manual have not been followed. “Improper usage” is defi ned as any operating or storage condition con-trary to the national electrical code or that surpasses the limits indicated in the technical and environmental features of this manual.• CIRCUTOR accepts no liability due to the possible damage to the unit or other parts of the installation, nor will it cover any possible sanctions derived from a pos-sible failure, improper installation or “improper usage” of the unit. Consequently, this guarantee does not apply to failures occurring in the following cases:- Overvoltages and/or electrical disturbances in the supply;- Water, if the product does not have the appropriate IP classifi cation;- Poor ventilation and/or excessive temperatures;- Improper installation and/or lack of maintenance;- Buyer repairs or modifi cations without the manufacturer’s authorisation.

CIRCUTOR guarantees its products against any manufacturing defect for two years after the delivery of the units.

CIRCUTOR will repair or replace any defective factory product returned during the guarantee period.

In the case of any query in relation to device operation or malfunction, please contact the CIRCUTOR, SA Technical Support Service.

Technical Assistance ServiceVial Sant Jordi, s/n, 08232 - Viladecavalls (Barcelona)Tel: 902 449 459 ( España) / +34 937 452 919 (outside of Spain)email: [email protected]

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6.- CE CERTIFICATE


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CIRCUTOR, SA Vial Sant Jordi, s/n08232 - Viladecavalls (Barcelona)Tel: (+34) 93 745 29 00 - Fax: (+34) 93 745 29 14 www.circutor.com [email protected]

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