insurance in a box...sap for insurance sap for insurance sap hanaenterprise cloud explore the...

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Insurance in a BoxEnd-to-End Solution and Concept

Public

What is SAP’s Offering?

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2

Claims

Reinsurance

Policy

BillingFraud WorkforceSpend

Finance Planning

Investment Real EstateIncentives & Commissions

Marketing Sales Underwriting

Logistics

HANA

Product

Health P&CLife Commercial Specialty Group

FRONT OFFICEResponsiveness

MIDDLE OFFICEAgility

BACK OFFICEFinance & Risk Accuracy

ServiceE-Commerce

What are the ingredience of SAP‘s cloud offering?Insurance

HardwareSAP HANA Enterprise Cloud

PreconfigurationSAP Best Practices

SoftwareSAP Cloud Appliance Library (powered by SAP HANA)

Public

http://service.sap.com/bestpractices


© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3Public

What are the ingredients of SAP’s cloud offering?Best Practices Packages Version 1.6

Front office

Incentives and commissionsmanagement

CRM (via RDS package)

Marketing

Customer Portal

Agent Portal

SAP Cloud for Customer Insurance

Back office

Financial baseline

Business partner management

Financial assets management

Business planning and

consolidation (Planning)

Business planning and

consolidation (Allocations)

Fraud management

Reinsurance

Governance, risk, and controls

Middle office

Product and Policy Management

Claims Management

Premiums Collection

Claims Disbursement

Product definition msg.PM

Product definition PQM

Analytics

Analytics and KPIs

Insurance Analyzer

http://www.sapappcenter.com/medias/ins-v1-6-Reference-Business-Content.pdf?context=bWFzdGVyfHJvb3R8NjE2NDkxNnxhcHBsaWNhdGlvbi9wZGZ8aDY5L2gwMS84ODEyMzM4NDc5MTM0LnBkZnw1MjJmZjI1ZGQ1MjJlM2IyMjdmZWQ2ZDE2YjZmZjQ2OTNkM2MwNTkyZDU4NzhjZDJmZTg5NDE1MjQ5YTdmOWMw

http://www.sapappcenter.com/medias/ins-v1-6-Reference-Business-Content.pdf?context=bWFzdGVyfHJvb3R8NjE2NDkxNnxhcHBsaWNhdGlvbi9wZGZ8aDY5L2gwMS84ODEyMzM4NDc5MTM0LnBkZnw1MjJmZjI1ZGQ1MjJlM2IyMjdmZWQ2ZDE2YjZmZjQ2OTNkM2MwNTkyZDU4NzhjZDJmZTg5NDE1MjQ5YTdmOWMw


What are the ingredients of SAP’s cloud offering?Software – CAL image includes deployed SAP Best Practice packages

Image stored in

SAP Cloud Appliance Library

Deployed

Best Practice

packages

Installed

Software

SAPMonsoon

Amazon

MicrosoftAzure

IBM CloudOpenStack

https://tiint.hana.ondemand.com/








SAP forInsurance

SAP forInsurance

SAP HANA Enterprise Cloud

Explore the solution

with pre-defined demo data

SAP HANA Enterprise Cloud Hybrid On-premise

SAP +legacy

SAP +legacy

What are the ingredients of SAP’s cloud offering?Hardware

EXPERIENCE

Cloud startSAP HANA Enterprise Cloud

Implementation project

with own data and requirements

PRODUCTIVE USE

SAP forInsurance

SAP forInsurance

http://marketplace.saphana.com/




How to Implement?


Proposed Implementation Cycle

Customer Experience

»Listen to the Customer

First C-level Meeting

»Introduction

Senior Management

»Engagement Journey

Senior and BusinessUnits Management

Department Headsand Experts

Standard Insurance Demo Cloudfrom PreEstablished Best

Practice Content

System build-up based on SAP BestPractices;

Configuration and/or prospect data load

Agile Rapid Deploymentusing Accelerators

Standard Insurance

GTM Assets

Strategy E2E

Overview Walkthrough

Innovation

Day

Value

Plays

Day in the

Life

Point of

View

Week in

the Life

Paid

POC

Business

Case

Rapid

Deployment

»Realization

Project Team

Features Highlights


SAP for Insurance Gateway

UX based User Roles Based


Front Office > LoB P&C > Underwriting

Insurance Product Configurator

User Roles Based Quotation and New

Business


Middle Office > Premium Payment Processing

Billing and Collection


Middle Office > Commission System (Settlement) (CACS)

Commission structure by rules

Support level of Hierarchy


Middle Office > Central Access (Create Claim) (/PM0/ABC_FSPM)

Claim Handling Method: Minor or Major

Claim Reserve, Payment, Recovery


Select Job Scheduling = Background – Start Immediate

Support Batch Processing or Real-time


Analytics > Corporate Dashboard, Analytics > Commission Dashboard


Planning

Data Collection from various source such as premium, claim, commission

Proposed Budget Figures

Consolidation

What are the Benefits?


What are the Benefits?

Enable digital transformation

Achieve operational agility

Receive transparency and meet regulatory compliance

Understand SAP’s offering quicker and better

Accelerate implementation

Control TCO by following SAP’s standard

Consume services instead of maintaining software and system

landscapes

Accelerate IT decision

(Re-)Focus on core competencies




SAP’s End-to-end Solution helps insurer to build the future

New Countries New Market SegmentsNew Products


AgeasFirst Customer Reference

Customer Strategy

• Strategic growth through activities in Asia

• Launch of greenfield operations with joint venture partner in Philippines andVietnam

Project Scope

• Front Office (incl. Hybris, CRM, Product and Quotation Mgmt), Middle Office,Back office (incl. Financials, HR, Business Planning, Procurement)

Project Start• November 2015

Go-live dates• Go-live Rel. 1.0: New business

• Go-live Rel. 1.1: Entire insurance business

Highlights

•

•

•

•

Greenfield supported wall-to-wall by SAP

Project acceleration through Best Practice

Software hosted in SAP HANA Enterprise Cloud

SAP provides Application Management Services (AMS)

Ageas Group

• International business for over 190 years

•

•

Focuses business activities in Europe and Asia

Owned subsidiaries and partnerships in

over 50 markets

•

•

•

Among Top 20 European insurer

#3 Car insurer in UK

13,000+ people in the consolidated entities,

30,000+ in the non-consolidated partnerships

• Annual inflows close to EUR 26 billion in 2014

• Joint-venture companies related to SAP

EastWest Ageas Life, Philippines

MB Ageas Life, Vietnam


Key takeaways

SAP for Insurance offering in the cloud

SAP’s integrated, end-to-end offering with wider

and deeper deployable in the cloud

Saving cost and rapid to start Insurance Solution in

the cloud

Ÿ SAP’s unique value proposition

Ÿ Single Source of Truth - Run Simple

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Thank you

Contact information:

Raymond C C HoSenior Client Partner – Financial Service IndustrySAP Hong KongE: [email protected]: +852 2539 1921

mailto:[email protected]

insurance in a box...sap for insurance sap for insurance sap hanaenterprise cloud explore the...

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