introduction to social media marketing for edos
DESCRIPTION
Your economic development organization has a Twitter account.Is that enough? Find out how your efforts can produce…RESULTS!In this brief but informative webinar, your host, Derek Pillie, Cirrus ABS LEDO Suite Project Manager, will introduce the world of social media and how your economic development organization can harness its power to produce positive results. You’ll learn answer to important questions like…How important is it to have legions of followers?How can you determine if your social media connections are actually interacting with your content?What steps can you take to transform social media activity into project leads?The topics:• Basic social media terms and concepts “What do I need to know?”• How to automate and analyze your social media efforts “What tools do I need to use?”• Which data relates to your specific activity “What does the data mean?”• Using data to make strategic communications decisions “How do I use this data?”TRANSCRIPT
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LEDOsuite.comtwitter.com/LEDOsuitefacebook.com/LEDOsuiteyoutube.com/user/cirrusabslinkedin.com/companies/cirrus-abs
Introduction to Social Media Marketing for Economic Development Organizations //Derek Pillie
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Optimizing Website Analytics for Economic Development Organizations //Derek Pillie
LEDOsuite.comtwitter.com/dpilliefacebook.com/dpillielinkedin.com/in/dpilliejust search for “derek pillie” or “dpillie”Project Manager – LEDO Suite
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Why are You Here?
• You know that the success of your economic development organization means attracting new businesses and supporting existing business
• You know attracting new investors means going where they are
• You know that you know these investors are online• Over 90% of site selection begins (or
ends) on the web• How do you know these investors are
finding your website?
• Your stakeholders want to know that they are getting a solid return on their investment in your online marketing program
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What Will You Learn?
• What exactly IS this social media thing and what does it mean to you
• What free online tools you can use to optimize your social media impact
• What steps you need to take to determine what elements of a social media plan are necessary for your organization.
• How to measure the data generated through your social media channels to determine the effectiveness of your plan
• How to best utilize free information to connect with potential investors researching opportunities online.
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About Cirrus ABS
• 15 Years Experience in Online Marketing and Website Development
• Hybrid company that offers the best of marketing and technology firms
• 25+ employees
• Full staff of technical & creative personnel
• Clients ranging from Fortune 500 to small local businesses
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About Cirrus ABS
Cirrus ABS Core Competencies• Corporate Marketing Solutions - Strategic
Consulting, Website Development, Online Marketing, Search Engine Optimization (SEO)
• Platform Solution Development• Vertical Market Solutions• Economic Development,
Education, Insurance…• Corporate Solutions for
Distributor/Dealer Networks• Franchise Solutions
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Cirrus ABS Featured Corporate Clients
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SM // The “Social Three”
SOCIAL MEDIA – Take the “social” out of it and it is just good, old-fashioned media
SOCIAL NETWORKING – Just like business or personal networking, just online
SOCIAL MARKETING – The same concepts you employ in other marketing efforts will still work here
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SM // Social Media = Tools
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SM // Social Networking = Visibility
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SM// Social Marketing = Application
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SM // Where Is The Intent?
• Television• Direct Mail• Radio• Newspaper• Print• Email Marketing• Social Media• SEO• Search Marketing• Trade Shows• Sponsorships• Yellow Pages
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SM // Why does my LEDO need this?
It can help you attract new investment!
1. Improves your online visibility2. Provides opportunities for feedback from stakeholders,
investors and community3. Establishes traffic through backlinks to specific pages on
your site4. Encourages page or site indexing by search engines5. Promotes your “likability factor”
“All things being equal, people want to do business with their friends. All things being not quite so equal, people STILL want to do business with their friends” – Jeffrey Gitomer
6. Promotes knowledge expertise within organization and throughout community
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SM // Action 1
Establish an online presence! Here’s how:
1. Develop your “elevator pitch”2. Optimize your “What We Do”
paragraph, then adapt it to fit in various profile areas
3. Use photos to identify personal accounts, photos and logos (or logos) for business accounts
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SM // Now You Need to Get the Word Out
Picture #1 was promoted via social media channelsPicture #2 wasn’t promoted at allPicture #1, in one day, received almost as much
traffic as the other photo received over six months!
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SM // Action 2a
Grab your brand!Mass social media id check with http://www.namechk.com
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SM // Action 2b
Centralize and promote your brand identification through a mass social media ID listing like http://www.dandyid.org or set up a Google Profile
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SM // Action 2c
Use one or more services to help push and promote your content to your targeted audience
Exmamples:FriendFeed, Tumblr, MyBlogLog.com
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SM // Action 2dNetwork your brand… join or start events on
Lanyard.com or LinkedIn… join or start groups on Facebook or LinkedIn –PARTICIPATE!
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SM // Backlinks Are Important
Social profile & post backlinks
Why do we want backlinks?• visibility / brand recognition• traffic generation / linkbait
(to pages or our site)• to encourage page or site indexing• increase page rank / authority
(can impact SERPs)• someone told you to get backlinks
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SM // Social Activity Optimization
Optimize your efforts!• Schedule activity during peak times• Coordinate your efforts through free tools!
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SM // Nothing to Say; No One Cares
We hear it all the time! I don’t have anything to say & no one
would care anyway. How do I attract followers / fans?
• be friendly & upbeat• avoid sensitive issues• be helpful, listen first• engaging & funny
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SM // Action 3
Posting Tips:• Use keywords and keyword phrases sparingly• Keywords should be RELEVANT to the subject!• Avoid “spammy” words• Avoid hyperbole• Appear informative• Adopt a conversational tone
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SM // Where are You Sending Them?
What is your goal?• Will your website or fan page support conversion?• Which are they more likely to visit daily?• Are you sending them to just another link?
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The Many Flavors of Facebook!1. Community Pages2. Groups, both old and new!3. Profiles are for people, pages are for
products/services/etc.4. Create a fan page, on the right side look for:
SM // Action 4a
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SM / Action 4b
1. Select a category and follow the instructions2. Complete the profile on the “page” and promote it!3. Once you get 25 “likes” you can secure a vanity URL.
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SM / Facebook Takes Over the Internet
• visible to their friends timeline (a recommendation)
• Simple code to add the like button• Backend code to add site name and attributes
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SM // Action 5
Setup a bit.ly URL shortener account(There are many other url-shorteners, but bit.ly is
trusted & widely used)
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SM / Measuring the Right Things
Is this the right kind of measurement?
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SM // What Really Happened?
Measuring traffic, engagement, reach…
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SM // Action 6
• Check Google Analytics or server logs for:bounce rates, time on site, pages visited, conversion pages, confirmation pages (setup advanced filters & funnels)
• monitor contacts, calls, lead sources• rank checker: firefox add-on
• bit.ly analytics
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SM// Upcoming webinars
Join us for future webinars every other Thursday
Watch LEDOsuite.com for updates
Thursday, January 27th, Subject to be determined – Let us know what you’d like!
Thursday, February 10th, Subject to be determined – Let us know what you’d like!
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We'll Help You Master Internet Marketing
These days it’s more important than ever for you to reach new investors, satisfy existing businesses, find new efficiencies, and improve your local business climate. The Web is the way to do it. We can help!
Call Derek Pillie at 1.877.817.4442 to find out how we can improve your online visibility.
Please take our post-webinar questionnaire at http://bit.ly/fhhmn4