lkce16 - kanban more than you think by wolfgang wiedenroth
TRANSCRIPT
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The Kanban Methodmore than you think it is
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So you are using Kanban?
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“Scrum didn’t work for us!”“Why?”
“Too much interrupting work! Iterations didn’t fit.” “So?”
“We switched to Kanban!”“…”
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interrupting work
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interrupting work
too slow
bad qualityoverburden
blockedspecialization
no overviewwaiting on others
working on the wrong thingsmissed deadlines
low predictability
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Lots of “Kanban” implementations we see are nothing but stickys on the wall
Backlog Development Done∞ 8
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Proto-Kanban it’s a starter, follow me down the rabbit hole
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Change Management Principles
1. Start with what you do now • Understanding current processes, as actually practiced • Respecting existing roles, responsibilities and job-title
2. Gain agreement to pursue improvement through evolutionary change
3. Encourage acts of leadership at all levels
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Start with what you do now • Understanding current
processes, as actually practiced
• Respecting existing roles, responsibilities and job-title
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Service Delivery Principles
1. Understand and focus on your customer’ needs and expectations
2. Manage the work and let people self-organize around it 3. Your organization is an ecosystem of interdependent
services steered by its policies, reflect regularly on their effectiveness and improve them
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Understand and focus on your customer’ needs and expectations
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Manage the work and let people self-organize around it
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https://twitter.com/jchyip/status/791458422843510784
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Your organization is an ecosystem of interdependent services steered by its policies…
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…reflect regularly on their effectiveness and improve them
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Gain agreement to pursue improvement through evolutionary change
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Encourage acts of leadership at every level
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Practices1. Visualize 2. Limit work-in-progress 3. Manage Flow 4. Make policies explicit 5. Implement feedback loops 6. Improve collaboratively, evolve experimentally
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Visualize
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Backlog Development Done∞ 8
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Limit work-in-progress
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Little’s Law
=øLead TimeøThroughput
øWIP
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Lead Time
WIP
Throug
hput
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5-15%Flusseffizienz
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speed less Multitasking
better predictability
time to improve (slack time)
happier staff
better flow efficiency
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Manage Flow
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Demand
Capability
improve
lower failure-demandshape
Manage Flow
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know how and when work arrivesknow the risk
know the costs
know the impact
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know your customers, their expectations and needs
know what business you are inor you want to be in
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assign class of service accordingly
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Manage work, not people
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Make policies explicit
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Implement feedback loops
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Kanban MeetingReplenishmentDelivery Planning
Meetingdailyit depends often weekly it depends
Kanban Cadences
Service Delivery Review
Operations Review
bi-weekly
monthlyStrategy Review
quarterly
Risk Review
monthly
Change
Information
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Improve collaboratively, evolve experimentally
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Customer
change
Employee Stakeholder
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Kanban doesn’t give the answersbut asks a lot of questions
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PR
IN
ZIP
IE
N
Das Kanbunny erklärt
Kanban
1. Beginne mit dem, was du jetzt tust:
Verstehe die gegenwärtigen Prozesse
und respektiere die bestehenden Rollen,
Verantwortlichkeiten und Job-Titel.
1. Visualisere
3. Manage Flow 5. Implementiere
Feedback-Zyklen
6. Verbessere kooperativ, entwickle experimentell
(mit Modellen der wissenschaftlichen Methode)
4. Mache Prozessregeln explizit
2. Limitiere Work in Progress (WiP)
2. Vereinbare, evolutionäre
Veränderung zu verfolgen.
1. Verstehe und fokussiere auf
die Bedürfnisse und
Erwartungen deiner Kunden.
3. Entwickle Strategien,
um den Wert für deine Kunden
und dich zu steigern.
2. Manage die Aufgaben;
lasse zu, dass die Menschen
sich darum selbstorganisieren.
Ch
an
gem
an
ag
em
en
tS
ervic
e D
eli
very
3. Fördere Führung auf allen
Ebenen der Organisation.
PR
AK
TIK
EN
Kanbunny_Deutsch_A1.indd 1 20.09.16 12:03
Adopt your own Kanbunny
at the it-agile booth
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Kostenloser Cartoon: www.it-agile.de/justin
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