longitudinal coordination of care pilots wg monday, october 21, 2013

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Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

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Page 1: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Longitudinal Coordination of Care

Pilots WGMonday, October 21, 2013

Page 2: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Meeting Etiquette• Remember: If you are not speaking, please keep your

phone on mute

• Do not put your phone on hold. If you need to take a call, hang up and dial in again when finished with your other call o Hold = Elevator Music = frustrated speakers and

participants

• This meeting is being recordedo Another reason to keep your phone on mute when not

speaking

• Use the “Chat” feature for questions, comments and items you would like the moderator or other participants to know.o Send comments to All Panelists so they can be

addressed publically in the chat, or discussed in the meeting (as appropriate).

From S&I Framework to Participants:Hi everyone: remember to keep your phone on mute

All Panelists

Page 3: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• http://wiki.siframework.org/Longitudinal+CC+WG+Committed+Member+Guidance• http://wiki.siframework.org/LCC+Pilots+WG

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ReminderJoin the LCC WG & Complete Pilot Survey

Page 4: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Topic Presenter

Welcome & Announcements Evelyn

Debrief on CORHIO Sept. 30 Presentation Lynette

Debrief on HL7 Plenary Meetings Larry/Russ

Update on C-CDA Ballot Reconciliation Larry

Update on Patient Care WG Meetings Russ

Status of IMPACT Go-Live Larry

Overview of LCC Pilot Documentation Template Evelyn

Presentation of IMPACT Pilot Documentation Larry

Next Steps Evelyn

Agenda

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Page 5: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Meeting Reminders

S&I Framework Hosted Meetings: http://wiki.siframework.org/Longitudinal+Coordination+of+Care

• LCC Pilot WG meetings are Mondays from 11:00– 12:00 pm Eastern – Focus on validation and testing of LCC Standards for Transitions of Care

& Care Plan exchange

• LCC All Hands WG meetings are Mondays & Thursdays from 5:00– 6:00 pm Eastern – These meetings are facilitated in partnership with Lantana and will focus

on discussion and review of HL7 C-CDA Care Plan Ballot Comments

HL7 Structured Documents WG Meetings• Meetings are Thursdays from 10:00 – 12:00pm Eastern

– WebEx: https://iatric.webex.com/iatric/j.php?ED=211779172&UID=0&RT=MiMxMQ%3D%3D

– Dial In: 770-657-9270; Access Code: 310940

– Focus on ballot reconciliation of HL7 C-CDA Ballot

Page 6: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Meeting Reminders

HL7 Patient Care WG Meetings• Care Plan every 2nd Wednesday from 5:00 – 6:30pm ET (4:00 in Nov)

– Focus on Care Plan DAM Ballot Reconcilation

– Next meeting scheduled for Oct. 30th

– Phone: +1 770-657-9270, Participant Code: 943377

• NEW* Patient Care Health Concern Topic• Meetings every 2nd Thursday from 4:00 – 5:00pm Eastern

• Next meeting scheduled for Oct 24th

• Phone: +1 770-657-9270, Participant Code: 943377

• Care Coordination Service• Meetings every Tuesday 5:00- 6:30 pm ET (4:00 in Nov)• CCS ballot reconciliation, new CCS ballot for Jan 2014

Page 7: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

LCC Pilot WG Timeline: Aug 2013 – Sept 2014

Mile

ston

es

Updated HL7 C-CDA IG

Complete

HL7 Fall Ballot Close

LCC Pilot Monitoring & Evaluation

LCC Pilot Proposal Review

HL7 Ballot Publication

LCC Pilots Close

HL7 Ballot & Reconciliation

LCC Pilot WG Launch

IMPACT Go-Live

NY Care Coordination Go-Live

HL7 C-CDA IG Revisions

LCC Pilot Wrap-Up

LCC Pilot Test Spec. Complete

HL7

Bal

lot

LCC

Pilo

t WG

Page 8: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• Purpose– Provide tools and guidance for managing and evaluating

LCC pilot Projects– Create a forum to share lessons learned and best

practices– Provide subject matter expertise– Leverage existing and new partnerships

• Goals– Bring awareness on available national standards for HIE

and care coordination– Real world evaluation of parts of most recent HL7 C-CDA

Revisions Implementation Guide (IG)– Validation of ToC and Care Plan/HHPoC datasets

Pilot Work Group Purpose and Goals

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Page 9: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• On Sept. 30th, Pamela Russell provided overview of CORHIO-LTPAC Transitions Program

• Key Take-Aways:

– 119 of 350 LTPAC & Home Health Facilities connected to HIE; 1,577 total users

– HIE currently supports extract of CCDs in .pdf ; will extract structured C-CDAs and publish into HIE by 2014

– Value of Program outreach: survey letters and participant agreements

– Importance of work flow impact to senders & receivers

• CORHIO presentation and recorded webinar available on LCC Meeting Artifacts site: http://wiki.siframework.org/LCC+-+Meeting+Artifacts

RECAP: CORHIO Presentation

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Page 10: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• Plenary Theme: Care Coordination & HL7’s Role– Presentations from LCC Leads:

• Terry O’Malley: “Data Sets for Transitions & LCC”• Larry Garber: “Connecting Care Coordination Standards to the

Real World”• Call for LCC PILOT Participation (Thank you Larry!)

– CMS Presentation: “Post-Acute Care: Building Upon a Foundation and Current Strategy”

• Highlighted need to standardize assessment data needs across all PAC settings

• Critical to have uniform data elements and governance to support collection and dissemination

• Challenges: technical, policy & cultural– NPWF Presentation: “Consumer Priorities for Health & Care

Planning in an Electronic Environment”• Introduced next generation of care plans, Care Plans 2.0• Focus on dynamic, multi-dimensional, person-centered care

planning

HL7 Plenary & Working Group Meeting Cambridge, MA Sept. 22-27

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Page 11: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• Over 1,000 Ballot Comments received• 208 specific to Care Plan• Next block vote scheduled for Oct. 24th

– 127 Comments• Currently reviewing modeling of Health Concerns, Risks

and Problems– Seeking domain expert input and discussion

Status of C-CDA Update Ballot Reconciliation

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Page 12: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• Discussed and identified project during HL7 Meetings• 2009 Health Concern Ballot Package DSTU (expired)• Revisited following SDWG request to identify how Health

Concern was used in CDA• Expired DSTU needs to be updated to reflect new Care

Plan standards defined under:– HL7 Care Plan DAM– HL7 C-CDA Revisions

• Will harmonize with IHE and OpenEHR• NEW project scope statement developed to define

Health Concern concept• Propose to ballot in May 2014

HL7 Patient Care WG: Health Concern DAM

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Page 13: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• [Larry]

Status of IMPACT Project

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Page 14: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

LCC Pilot Documentation Template

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Page 15: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Summary of Documentation Templates & Reference Materials (Pilot Materials)

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Document Name DescriptionPilot Overview Document

An overview of the LCC Pilots Workgroup including a Value Statement for Participating Entities, Benefits of Participation as an LCC Pilot Site and steps for How to Get Started.

Work Group Planning Presentation

A Reference presentation for potential pilots that provides an overview of the Transition of Care and Longitudinal Coordination of Care Problems, the Role of Standards for Problem Resolution, and Overviews of the IMPACT and Downstate New York Care Coordination Projects.

Pilot Documentation Template

A PowerPoint template for potential pilots to use to present their Pilot Team; Goal of the Pilot; C-CDA of Interest; Use Case Scenario and Actors/Systems; Minimum Configuration; Timeline; Success Criteria; In Scope/Out of Scope; and Risks & Challenges details of their pilot.

Pilot Plan TemplateA word template for potential pilots to use to present their Pilot Team; Goal of the Pilot; C-CDA of Interest; Use Case Scenario and Actors/Systems; Minimum Configuration; Timeline; Success Criteria; In Scope/Out of Scope; and Risks & Challenges details of their pilot.

Templates available on LCC Pilot WG wiki page: http://wiki.siframework.org/LCC+Pilots+WG

Page 16: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Longitudinal Coordination of Care (LCC)

Pilots Template

Insert the Name of Your Pilot / Organization Here

MM/DD/YYYY

Page 17: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Pilot TeamIdentify the members of your organization who will be supporting this

pilot. If possible include the role he/she will play in the pilot and contact information

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Name Role Email

Page 18: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Full Disclosure?

Page 19: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Goal of the Pilot

Please include a write up or create a Visio diagram of what you intend to show/prove/support during the pilot process.

Make this an actionable statement with specifics.

Also include in this description what you hope to gain from this pilot.

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Page 20: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Which of the 5 C-CDA Revisionsare you Piloting?

Please use this section to document which of the 5 LCC Standards (Transfer Summary, Consultation Request, Consult Note, Care Plan, and/or Home Health Plan of Care ) you are intending to pilot. Please be as specific as possible.

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SDC Standard / Guidance Specifics to Pilot Notes

Page 21: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

What Relevant Scenario (from the Use Cases) does your Pilot support?

Exchange of Clinical Information from Provider to Provider

Exchange of Clinical Information from Provider to Patient

Other: ____(Please specify)

Link to download Consensus Approved Use Case 1: http://wiki.siframework.org/LCC+WG+Use+Case+%26+Functional+Requirements

Link to download Consensus Approved Use Case 2: http://wiki.siframework.org/LCC+WG+Use+Case+2.0

Page 22: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Identify the Use Case Actors/Systems Involved:A pilot may involve the following participants from the longitudinal

coordination of care ecosystem:– Sending Entity Care Team– Receiving Entity Care Team– Sending Entity Information System (EHR)– Receiving Entity Information System (EHR)– Patient and/or Caregiver– Home Health Agency (HHA) Care Team– Home Health Agency (HHA) Information System (EHR)– PHR Application

Page 23: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Minimum Configuration

What is your current technical / infrastructure set up?

What systems / applications will you be using to conduct the pilot?

Examples:– Electronic Health Record (EHR) system– Health Information Exchange (HIE)– External database (which one/type)– Existing interfaces– New interfaces (to be developed as part of the pilot)

Page 24: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

TimelineWhat is your proposed timeline given we want to wrap-up Pilots by Q4 2014Guidance: ~6 months minimum / ~1 year maximumEvaluation: starts @ 6-9 months / final evaluation when pilot is completeExample Timeline

– September – Kickoff and Logistics– October – Start Pilots– November – Continue with Pilots– March – Conclude Pilots

Milestone Target Date Responsible Party

Page 25: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Success Criteria

What will you/your organization use to determine the success of this pilot? This needs to be quantitative and not subjective in as much as possible.

Examples:– X% Reduction in readmission rate– X% Increase in number of unique patient transfers between sites

with complete set of Care Plan data elements

Page 26: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Example: IMPACT Performance MetricsTarget Outcome

Target Value Target Population Data Source

Numerator Denominator

Reduce hospital readmission rate

5% decrease in 30 day hospital readmission rates from baseline

Unique FCHP patient discharges from St. Vincent Hospital and UMass Memorial Hospital that are readmitted to any hospital from IMPACT Pilot Sites

Fallon Community Health Plan’s claims data via Reliant Medical Group

Number of unique patient discharges from St. Vincent Hospital and UMass Memorial Hospital that are readmitted to any hospital from IMPACT Pilot Sites within 30 days during measurement period

Number of unique patient discharges from St. Vincent Hospital and UMass Memorial Hospital during measurement period

Reduce Hospital Admission Rate

5% decrease in Hospital Admission Rate from baseline

Unique FCHP members seen in St. Vincent Hospital and UMass Memorial Hospital ER that had been under the care of an IMPACT Pilot Site during the measurement period, that are subsequently admitted to the hospital from the ER

Fallon Community Health Plan’s claims data via Reliant Medical Group

Number of unique FCHP members in an IMPACT Pilot Site’s care during measurement period that are transferred to the St. Vincent Hospital or UMass Memorial Hospital ER that are subsequently admitted to the hospital

Number of unique FCHP members in an IMPACT Pilot Site’s care during measurement period that are transferred to the St. Vincent Hospital or UMass Memorial Hospital ER

Increase overall completeness of data included in transition process

70% of patients transferred with complete set of required data elements included in electronic Universal Transfer Form (UTF)

Unique patient transfers between IMPACT pilot sites

LAND and SEE data

Number of unique patient transfers between IMPACT Pilot Sites during measurement period with complete set of required data elements in electronic UTF

Number of unique patient transfers between IMPACT Pilot Sites during measurement period

Page 27: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

In Scope / Out of Scope

If you already know what will be in and out of scope for your pilot (beyond the Implementation Guidance (IG) or the Use Case) please document it here.

Example:

Page 28: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Risks & Challenges

Identify any risks or challenges

Page 29: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Questions / Needs

Please include those items you wish to consider any questions you have or hope the pilot addresses.

Additionally, please include those items you need in order to succeed.

We will try to accommodate as many of these needs as possible within the scope of ONC, S&I and LCC (and resource availability).

Page 30: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Useful Links

LCC Wiki Main Page: http://wiki.siframework.org/Longitudinal+Coordination+of+Care+%28LCC%29

Use Case 1.0 ‘Transfer of Care’: http://wiki.siframework.org/LCC+WG+Use+Case+%26+Functional+Requirements

Use Case 2.0 ‘Care Plan Exchange’: http://wiki.siframework.org/LCC+WG+Use+Case+2.0

Transfer of Care Harmonization: http://wiki.siframework.org/LCC+Long-Term+Post-Acute+Care+%28LTPAC%29+Transition+SWG#Lantana%20Working%20Documents

Care Plan Exchange Harmonization: TBD

Pilots Wiki Page: http://wiki.siframework.org/LCC+Pilot+Plan

Page 31: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Longitudinal Coordination of Care (LCC)

Pilots Proposal

IMPACT

8/19/2013

Page 32: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Pilot Team

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Name Role Email

Larry Garber, MDPrincipal Investigator in charge of technology and collaboration

[email protected]

Terry O’Malley, MDCo-investigator in charge of data standards

[email protected]

Page 33: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Full Disclosure?

• We have no apparent or real conflicts of interest to disclose

Page 34: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Goals of the Pilot

• Determine if recipients of patients can receive the data that they need to care for their patients, and identify missing data elements

• Determine if senders of patient are able to reuse data when generating the Transfer of Care Summary

• Determine if senders of patient are able to find all of the data elements necessary to populate the Transfer of Care Summary

• Continue to care for patients without a decline in efficiency, quality, or safety

• Reduce the Emergency Room visit rate• Reduce the admission rate from the Emergency Room• Reduce the 30-day hospital readmission rate• Reduce the total cost of healthcare

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Page 35: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Which of the 5 C-CDA Revisions isbeing Piloted

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SDC Standard / Guidance Specifics to Pilot Notes

Transfer Summary

10 “SEE” sites will test sending the Transfer Summary (while 6 “LAND” sites will send CCDs). All 16 sites will receive either of these document types

The 10 “SEE” sites will test incorporating and reusing the data elements, while the 6 “LAND” sites will simply receive them transformed into a text document

Page 36: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Relevant Scenario (from the Use Cases) supported by Pilot

• Exchange of Clinical Information from Provider to Provider (LCC Use Case 1.0)

Page 37: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Use Case Actors/Systems Involved:

– Sending Entity Care Team– Receiving Entity Care Team– Sending Entity Information System (EHR)– Receiving Entity Information System (EHR)– Home Health Agency (HHA) Care Team– Home Health Agency (HHA) Information System (EHR)

Page 38: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Hospital

PCP

SEE CCD+

MDS

Billing Program MDS

KeyHIE TransformCCD+

CCD+CCD+ = Transfer Summary

Nursing Facility

Configuration – SEE sites

Page 39: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Outbound LAND Transformations

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CCD Document

XML Document

LAND Converter

“Transfer of Care” CDA Document

HL7 v2.5.1 ORU

MDS XML Document

OASIS XML Document

CCD Document

Page 40: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Converter Inbound Configurations

Page 41: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Inbound LAND Transformations

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LAND Converter

CDA Document

Text Document

HL7 v2.5.1 MDM

CCD

HL7 v2.5.1 ORU

XML

Non-CDA Document

Non-CDA Document

Page 42: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Timeline

Milestone Target Date Responsible Party

LAND & SEE Go-lives October 2013 Larry Garber, MD

Pilot evaluation May 2014 Larry Garber, MD

Page 43: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

IMPACT Success CriteriaTarget Outcome

Target Value Target Population Data Source Numerator Denominator

Reduce hospital readmission rate

5% decrease in 30 day hospital readmission rates from baseline

Unique FCHP patient discharges from St. Vincent Hospital and UMass Memorial Hospital that are readmitted to any hospital from IMPACT Pilot Sites

Fallon Community Health Plan’s claims data via Reliant Medical Group

Number of unique patient discharges from St. Vincent Hospital and UMass Memorial Hospital that are readmitted to any hospital from IMPACT Pilot Sites within 30 days during measurement period

Number of unique patient discharges from St. Vincent Hospital and UMass Memorial Hospital during measurement period

Reduce Hospital Admission Rate

5% decrease in Hospital Admission Rate from baseline

Unique FCHP members seen in St. Vincent Hospital and UMass Memorial Hospital ER that had been under the care of an IMPACT Pilot Site during the measurement period, that are subsequently admitted to the hospital from the ER

Fallon Community Health Plan’s claims data via Reliant Medical Group

Number of unique FCHP members in an IMPACT Pilot Site’s care during measurement period that are transferred to the St. Vincent Hospital or UMass Memorial Hospital ER that are subsequently admitted to the hospital

Number of unique FCHP members in an IMPACT Pilot Site’s care during measurement period that are transferred to the St. Vincent Hospital or UMass Memorial Hospital ER

Reduce ER visit rate

5% decrease in ER visit rate from baseline

Unique FCHP members in an IMPACT Pilot site’s care during measurement period that are transferred to any hospital ER

Fallon Community Health Plan’s claims data via Reliant Medical Group

Number of transfers of FCHP members in an IMPACT Pilot Site’s care during measurement period to any hospital ER

Number of unique FCHP members in an IMPACT Pilot Site’s care during measurement period

Reduce Total Resource Utilization

5% decrease in Total Resource Utilization from baseline

Unique FCHP members in an IMPACT Pilot site’s care during measurement period

Fallon Community Health Plan’s claims data via Reliant Medical Group

Total Resource Utilization for FCHP members in an IMPACT Pilot Site’s care during measurement period

N/A

Page 44: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Out of Scope

• Incorporating discrete data elements into EHR beyond those in the CCD

Page 45: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Risks & Challenges

• Delay in project deployment due to legal issues surrounding hosting of SEE software and state “accessibility” requirements.

• Challenging EHR workflows regarding patient matching and routing to correct provider

• Unclear how difficult it will be to know when the summary is ready to send.

• Unclear how difficult it will be to determine who to send the summary to

• Potential delays by EHR vendors configuring their interfaces• Hospitals and physician practices needed to send CCDs to satisfy

Meaningful Use regardless of what else they send (i.e. the Transfer Summary)

• Will the monitors be large enough for SEE users to be effective

Page 46: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

Questions / Needs

• None

Page 47: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• Homework Assignments:– Complete Pilot Survey– Sign up as an LCC Committed Member– Submit Pilot Documentation Proposals

• Available on the LCC Pilot SWG Wiki: http://wiki.siframework.org/LCC+Pilots+WG

• Email to Lynette Elliott ([email protected])

Next Steps

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Page 48: Longitudinal Coordination of Care Pilots WG Monday, October 21, 2013

• LCC Leads– Dr. Larry Garber ([email protected])– Dr. Terry O’Malley ([email protected]) – Dr. Bill Russell ([email protected]) – Sue Mitchell ([email protected])

• LCC/HL7 Coordination Lead– Dr. Russ Leftwich ([email protected])

• Federal Partner Lead– Jennie Harvell ([email protected])

• Initiative Coordinator– Evelyn Gallego ([email protected])

• Project Management– Pilots Lead: Lynette Elliott ([email protected])– Use Case Lead: Becky Angeles ([email protected])

LCC Initiative: Contact Information

48LCC Wiki Site: http://wiki.siframework.org/Longitudinal+Coordination+of+Care