modelo de learning and development - aiesec

Andrés Escárraga – Lina Delgado TMP&TLP Quality Team

Talent Management at AIESEC in Cali

Membership Learning & Development

Model

Learning and Development Model

A. What: My L&D Opportunities

Values, Competencies, Hard or Functional Skills & Soft Skills

B. How: Types of Opportunities

70% On job

20% Direct Feedback

10% Direct Training

C. Where: AIESEC Learning Environments

D. When: LeariningTracker Tool

Your career & learning plan that could be for long term and short term

TMP&TLP Quality Team Leader Andres Escarraga - [email protected]


A. What: TMP & TLP Promises



A. What: Skills gained in TMP & TLP

Hard skills

• For TMP:

• Customer focus - Learn how to evaluate your customers needs and expectations, Learn how

to work with your customer

• Product expertise - Learn how to work with a product (understand it, sell it, communicate

correctly about it, market it, package it, etc)

• Human Resource management - Learn how to recruit, select, allocate people to specific job

descriptions (processes used both in OGX recruitments, ICX and recruitment)

• Communication - Learn hot to develop a communication plan, PR, how to work with different

communication channels

• Time Management - Learn how to use time management tools and improve your efficiency

For TLP the same skills of TMP and:

• Planning, tracking and evaluating

• Strategic thinking - Learn how to create strategies in order to reach your desired objectives

(how to set goals, how to design initiatives, how to link your resources

(“hard skills” are technical or administrative procedures related to an organization’s core business)



Soft Skills • + (“soft skills” are also called “people

skills” – eg: communicating, listening,

engaging in dialogue, giving feedback,

cooperating as a team member, solving

problems, contributing in meetings and

resolving conflict).

Self Management skills +Team Member Programme Skills. Emotion management – being able to control unexpected emotions like anger and frustration so you can think clearly and at your optimum Stress management – Being able to stay calm and balanced in stressful, overwhelming situations People skills Team Member Programme Skills Facilitating skills - ability to coordinate and solicit well represented opinions and feedback from a group with diverse perspectives to reach a common, best solution. Meeting management skills- This is the skill to efficiently and effectively reach productive results from leading a meeting Team work skills - ability to work effectively with anyone with different skill sets, personalities, work styles, or motivation level Management skills – ability to motivate and create a high performing team with people of varied skills, personalities, motivations, and work styles. Leadership skills – ability to create and communicate vision and ideas that inspires others to follow with commitment and dedication. Interpersonal relationship skills – ability to build trust, find common ground, have empathy, and ultimately build good relationships with people you like or in positions of power/influence. Mentoring / coaching skills – ability to provide constructive wisdom, guidance, and/or feedback that can help others further their career development

Self-management skills Self awareness – knowing what drives, angers, motivates, embarrasses, frustrates, inspires you Resilience – Ability to bounce back from a misstep in your work Self-confidence Perseverance – Ability to overcome challenging situations People skills Communication skills - general skills to listen and articulate your ideas in writing and verbally to any audience Presentation skills – ability to maintain attention and achieve your desired outcome from presenting to an audience Interviewing skills Selling skills and negotiation skills Networking skills – ability to be interesting and interested in business conversations that motivates people to want to be in your network Organizing skills – ability to organize business gatherings to facilitate learning, networking, or business transactions



Soft Skills

• Team Management

• Assertiveness

• Training Skills

• Performance Management

• Listening Skills

• Decision Making

• Project Management

• Time Management

• Meeting Facilitation

• Conflict Management



Hard Skills • TM

Evaluation & Assessment

Training & Education

• Incomming Exchanges

Selling

Relationship Building & Management

• Outgoing Exchanges & LLC

Event Management

Interview & Public Speaking Skills

Personal Organization & Time Management

• Marketing

Market Segmentation

• Finances

Strategic Thinking

• IM&Comm

Documentation Management

TMP&TLP Quality Team Leader

Andres Escarraga - [email protected] Talent Management at AIESEC in Cali

A. What: Global Competency Model



B. How: Types of Opportunities

On-the-job

Near-the job

Off-the-job

Nuevos Retos,

asignación de tareas y

proyectos del rol.

Relaciones con los Team

Partners

Mentoring , coaching,

feedback

Aprendizaje Formal o Training 10%

20%

70%

• Remember that the most way to learn in AIESEC is learning by doing so motivate your team member to join entirely to the team projects.



Training (10%)

De parte de Talent Magement

• Escuela de liderazgo

• Ciclo de educación local

• LTM o Zonalito

De parte de TL y VP

• Capacitaciones Funcionales



Coaching (20%)


• Secciones de Feedback

• Asignación de un mentor

De parte de tu TL y VP

• One to Ones

• Charlas de Desarrollo (PDTs)

• Career Plan



Learning by Doing (70%)


• Seguimiento al Career Plan

De parte del TL y VP

• Asignación de un rol de acuerdo

a las metas de aprendizaje

del miembro.

• Motivación y seguimiento.



C. Where: Global Learning

Environment



D. When: Learning and Career Plan

• For what?

• To think and know more about yourself

• To discuss your learning plan

– in AIESEC

– during whole life

• To list out all the goals

• To set action steps



modelo de learning and development - aiesec

Recruiting & HR

skills of tmp

meeting management skills

functional skills soft

cali soft skills soft

leadership skills ability

people of varied skills

resources hard skills

tmp tlp hard skills