new faculty orientation 2016
TRANSCRIPT
Academic Technology ServicesAn Online Orientation -- Services at a Glance!
University of San Diego
Updated: 8/14/16
Welcome to USDThis guide is developed to assist faculty with instructional resources available through the Academic Technology Services.This is to be used as a quick guideline. More in-depth information can be accessed by visiting our web site, engaging in face-to-face discussions and through attending key technology events.We are committed to working with faculty members, providing access to high-quality computing and technology services in support of the scholarship and business activities of the university.We are privileged to play a role in promoting technology and providing resources, consulting and solutions to the teaching and learning mission of the university.
Chris WessellsVice Provost & CIO
Shahra Meshkaty Sr. Director of Academic Technology Services
ITS
ATS
ERPT
Web
NISS
Information Technology Services
Academic Technology Support Services (ATS)
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Teamwork and
partnership
across the
University
Learning Space
Committee to
improve space
design
Information Advisory Council
Partnership with Academics and Libraries
Software at USD: http://www.sandiego.edu/its/resources/software/• We manage Volume Purchases contracts for many titles• Site licensed and specialized software• Classroom and academic software• Request form• Free or fee based
Computer Replacement Program (CRP)http://www.sandiego.edu/its/resources/hardware/specifications.php• Hardware – 3 year lease cycle for full-time benefit-based
faculty• Talk to your area technician before making a selection • Ensure platform compatibility with software important to your
program
Hardware & Software
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Faculty Support & Development Center
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Instructional Support & Training Team (iTeam)
Learn@Lunch and Events
Follow the iTeam Blog
Follow the iTeam on Facebook
Follow the iTeam on Twitter
ITS Help Desk & Technical Support Providers Help!Faculty/Staff/Student Support
Help Desk and Distributed Techs • USDOne & passwords• Faculty, Staff & Student email (Google)• Hardware repair and maintenance• Wireless network• Security: phishing, anti-virus, alerts• VPN accessHow can I get help? Email: [email protected] call x7900You can also search our knowledge base!http://www.sandiego.edu/its/
Our technical staff, client support specialists provide:• Staffed with certified client support specialists, as well as trained student employees:
• Consulting on all computer needs, including setting up your system, troubleshooting and installations and configurations of your system
Torero Mail powered by Googlehttp://toreromail.sandiego.edu
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USD Networks Connection (wired/wireless)Connecting to MySan Diego| Web | Student System | Mobile | Email
Did you claim your USDOne account?Identity Management system for all USD faculty, staff & studentsUse the same username & password for 50+ USD systems, including Banner, Blackboard, email, WiFi, etc.Claim Your Account Now:http://my.sandiego.edu and click Register/Claim your USDOne accountYou will need your USD ID, the last 4 of your SSN & your birthdate to complete the registration processeduroam (preferred method)USD’s secure wireless network | Login using your email address and USDOne passwordusdguestCurrently free for anyone, simply enter your email addressNeed to login every day. Bandwidth throttled; slow compared to eduroam http://www.sandiego.edu/its/services/connect/wireless.php
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Learn about Cyber Security—Keeping safe online is not easy!Learn how to spot phishing attempts!• Protection and security of data is extremely important• Minimize risk of data exposure by saving sensitive data only on University
owned systems• Educate yourself on federal, state and university regulations: FERPA and HIPPA• FERPA training tutorial: http://www.sandiego.edu/registrar/ferpa/tutorial/
• Information about Identity theft, malware, phishing (email scams), SPAM, spyware
http://www.sandiego.edu/its/resources/security/
• Free Anti-Virus Software for the USD Community. Login using your USDOne credentials
http://www.sandiego.edu/its/resources/downloads/• Backup your data! Crashplan, Dropbox, External Drives, etc.
IMPORTANT!!ITS or any legitimate service will NEVER ask for your password!
Please do not share it with others! Any email that does request this or other personal information is fraudulent and should be deleted
If you receive a spam email, use the button to “Report as Spam.”
Security & Safe Computing
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Academic Technology Labs
LOCATIONSLab hours & locations
RESERVATIONSReserve a computer labLaptop checkout for students: 5-hr limit
SOFTWARE in labs -(Specialized Software request)Available titlesLab software installation request
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IT Training WorkshopsTutorials Training Calendar
Sign up for a workshop!http://www.sandiego.edu/its/training/
FREE trainings on university supported technology for faculty, staff & students!The following types of training are offered:
• "On-demand" workshops• On-site trainings• Customized workshops• A variety of titles and levels to choose
from including Microsoft and Blackboard series
• Self-paced learning with Lynda.comRegister for a workshop &Please cancel if unable to attend!
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Academic Technology Event Highlights
Learn@Lunch Series Each semester, ATS offers 3 topical lunchtime workshopsexploring emerging trends and technologies• Lunch is provided!• Engage in discussions with faculty colleagues from across
campus
Tech TalksA joint program of CEE and ATS
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iPad Classroom Project & Faculty Pilot• Project investigates how mobile technologies can enhance the depth and
breadth of teaching and learning.• Explore new approaches in teaching, both in and out of the classroom.
Selected faculty will explore a specific topic area or pedagogical use of mobile devices in higher education.
• Discover the tremendous potential in changing how both faculty and students think about teaching and learning.
• Faculty awarded this opportunity will be provided with an iPads for all of their students for the duration of the semester.
• 5th Year of program• 47 Classroom projects completed!• 39 Unique faculty participants
Video: See what participants have to say about this initiative!
Academic Technology Special Initiatives
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Academic Technology Event HighlightsTechnology Bootcamp! August 29th & 30th9am – noon & 1– 4pm in Serra 155 Wine and cheese social on August 30th Workshops | On-demand | Drop-In Center
Annual Technology ShowcaseHighlighting faculty accomplishments and inno-vation• Keynote luncheon• Faculty panel presentations• Exhibit hall filled with our technology partners• Ongoing demonstrations• Prizes!• Refreshments
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Summer Innovation InstituteA two-week, intensive summertime faculty development initiativeAre you interested in:• Augmenting your face-to-face class using technology?• Building a hybrid or online course site?• “Flipping” your class?• Redesigning your course?
Remarkable outcomes and projects from 65+ alumni over 5 cohorts!Video: See what participants have to say about this initiative
Academic Technology Special Initiatives
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Student Technology Assistant ProgramThe Student Technology Assistant (STA) program pairs technically skilled students with faculty members for up to 12 hours per week to develop independent, semester-long technology-based projects that enhance curricula and classroom learning.
The program is in its 9th year, and is supported by the Provost's office and executed by Academic Technology Services.
Over 100 completed projects include:• Blackboard course and learning module
development• eBook creation and publishing• facilitation of class multimedia and video
projects• mobile app development• and more!
Academic Technology Special Initiatives
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Visit the Project Showcase to view past projects
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Interested in partnering with an STA for Fall
2016?Apply here!
Learning Management System (LMS)Blackboard Learn (Bb) 9.1 is the LMS at USD1. Ole! Ole! Ole! Login to Bb at:
http://ole.sandiego.eduBb Courses and Bb Org
2. How do I request a Blackboard course?Course request form
3. How do I get training? Attend a workshop
4. Blackboard Help VideosLMS Integrations• Blackboard Mobile• Respondus - Exam tool• SafeAssign• TurnitIn• Collaborate
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Learning Management System (LMS)Blackboard Olé (login)http://ole.sandiego.edu/Blackboard Training and Resourceshttp://www.sandiego.edu/its/training/blackboard/Blackboard Help (official)https://en-us.help.blackboard.com/Learn/InstructorUSD Blackboard Blog - FAQs, Tips, Trickshttp://usditeam.wordpress.comBb Short Tutorials on YouTubeBlackboard instructor playlist (by Blackboard; 58 videos)http://bit.ly/BBvideotutorials
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Plagiarism Detection Tools
Turnitin features:• Originality Reports: detect matched
content; intended to be used as a teaching tool
• GradeMark: an online paperless grading and rubric and feedback tool
• PeerMark: facilitates peer review18
Instructional Media Services (IMS)MULTIMEDIA LAB: Maher 176B• Full-service drop-in lab facilities for faculty, staff and students• Personalized assistance for all of your multimedia needs
• Editing Media Projects, Lecture Capture, Training Students with Video (pre & post) production, Media conversations from VHS to DVD (copyrighted material)
• Streaming Server, YouTube, Podcasting, iTunes U, and more!
CIRCULATION DESK: Maher 186B• Check out microphones, cameras, tripods, recorders, etc…• Classroom console keysVIDEO PRODUCTION REQUEST• Request professional video taping of your academic event
URL: http://www.sandiego.edu/its/services/digital-media/Email: [email protected]
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Learning Technologies & Multimedia Resources
Lecture capture: Mediasite
Video Streaming, Creation and Publishing Options
Classroom response systems• TopHat• iClicker/REEF clicker
Online web-based conferencing• Zoom• Blackboard Collaborate Ultra
ITunesUniversity
Podcasting20
Four different levels of technology in classroomsConsistent Design of our typical and standard classrooms include:
• SMART Podium -Technology console (AMX or SP Control) AMX Control or SP Control
• Document camera• Projector and Screen• Help Hotline!• Classroom Console key• Need specialized software on the instructor’s computer
(Mac/PC)
For Classroom support: (619) 260-4567 Email: [email protected]!To connect your laptop to the classroom projector, you need to bring a video adaptor to make the connection. Bring your own corresponding adaptors!
Classroom Technology Services
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How to Use Classroom Technology (Videos)
http://www.sandiego.edu/its/services/digital-media/classroom-tutorials.php22
Server and System Support
• HPC– High Performance Computing - A joint effort of Chem dept. and ITS
• Research Computing• Specialized Software• Maintain ArcGis Software• Storage- Dropbox• Backup• VM• Support
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1. Academic Technology Services (ATS)2. Network Infrastructure- Servers and Telecommunication3. Administrative Services- My San Diego Portal4. Web Support
* Wide variety of key services and resources* Personalized information, news, * Mobile & Web Application development* Announcements and events, • Faculty advising tab• Email and Wireless and Network across the campus
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Information Technology Services Units
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University Web Services• Self-Service Personal/Professional Websites
For any faculty, staff, and studentsWordPress sites with USD themesGet started: http://
www.sandiego.edu/its/services/web/personal-websites.php
• USD and School WebsitesFor official University/School maintainersSupported using Cascade Content Management SystemNews and events feeds (MyPostings)Faculty and Staff directoryContact your marketing/communications representative for
more details
• Other ServicesUSD Gallery for professional photography http://
gallery.sandiego.eduInteractive campus map http://www.sandiego.edu/maps
Contact Us!Email: [email protected]://www.sandiego.edu/web/
Instructional Support & Training: x7900Maher 194, [email protected] Media Services: x4567Maher 186, [email protected] Desktop Support Services and Help Desk: x7900
Latest Annex at the bookstoreUniversity Center 117, [email protected] Labs: x2765Serra 205, [email protected] other instructional and research support and questions:[email protected]
We’re interested in your feedback and seek your partnership
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ATS Units Contact Information
Please contact us for any other instructional and research support questions not covered in this guide.We would like you to share your feedback with us!
ITS Main Desk 619 260-4810Maher Hall 187
Thank You!
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