northeast 2016 conference journal

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AASP/NJ would like to thank those who have provided generous sponsorships at NORTHEAST 2016:

t is my honor to welcome you, on behalf of the Alliance of Automo-tive Service Providers of New Jersey (AASP/NJ), to the associationsflagship event, the 39th annual NORTHEAST 2016 Automotive Serv-ices Show. I am truly humbled to look at NORTHEAST, which startedas a small tabletop show in Hasbrouck Heights, NJ, and see the mam-

moth-sized event in front of me. Nearly four decades ago when we firststarted, we were barely filling out a small hotel ballroom with tools like sand-paper and masking tape. Now, this is the largest regional trade show of itskind in the nation, bringing in major players from across the country, and evenaround the world. Our growth has truly been unprecedented. This year, weve set new standards for NORTHEAST. Our show floor isthe most packed it has ever been, and our educational slate is our most com-prehensive to date. This will without a doubt be the best show weve ever had.Whether youre a two-bay facility or a mega-shop, this is the place to find outeverything you need to know in order to improve and continue to succeed inthe automotive repair field. NORTHEAST will once again welcome favorites like the annualAASP/NJ and SCRS-hosted East Coast Resolution Forum and LeadershipMeeting, special I-CAR classes and a full slate of seminars and demo presen-tations. Of course, some of this years biggest cant-miss events are the BodyShop Certification and You: An OEM Panel Discussion, AASP/NJ Presents:Advanced Materials in 2016 & Beyond and the return of industry giant MikeAnderson to present Who Pays For What? Survey Results and PositioningYourself in the Collision Repair Industry, as well as KC Mathieus celebrityguest appearance (courtesy of Platinum Show Sponsor BASF) and SundaysFamily Day activities. We hope you enjoy this years sold-out floor, filled with exhibitorsboasting specials and deals on all of the newest tools and equipment to bringyour shop to the top of your market. I hope you spend the weekend learningmore about how these industry leaders can help optimize your success. Thank you to all of our exhibitors, speakers, sup-porters and, of course, the generosity put forth by all ofour 2016 show sponsors. And to the countless otherswho have helped make this event possible, we gen-uinely appreciate your role in making our flagshipevent the industry mainstay it has become. EnjoyNORTHEAST 2016!

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Jeff McDowellAASP/NJ President

Welcome to CONTENTSWelcome .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Schedule of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-11Exhibitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Floorplan .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Prof i les in Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Adver t iser Index .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Published by Thomas Greco Publishing Inc. 244 Chestnut St. Suite 202

Nutley, NJ 07110973-667-6922 fax 973-235-1963

www.grecopublishing.com

Publisher/PresidentThomas Greco

Director of Sales/Vice PresidentAlicia Figurelli

Ar t DirectorLea Velocci

EditorJoel Gausten

Managing EditorJacquelyn Bauman

ProductionDonna Greco

The NORTHEAST2016 Conference Journal is dedicated to Guy Citro

The contents of the NORTHEAST 2016 Conference Journal areCopyright 2016 by Thomas Greco Publishing Inc.

and may not be reproduced in any manner, either in whole or in part, withoutwritten permission from the Publisher.

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Lanyard SponsorBooth # 401

Gold Show Sponsor Door Prize SponsorBooth # 427Booth # 527

Attendee Bag SponsorBooth # 535

General SponsorBooth # 242

2016 Platinum Show Sponsor Booth # 227

Friday, March 181pm-2:45pm & 3pm-4:45pmBuilding and Sustaining Standard Operating Procedures for Collision RepairUpstairs Press RoomPresented by Keith Manich, Director Collision Services, Automotive Training Institute This seminar will walk through the common errorsmade in the industry in not adequately keeping the staffinformed of the operational requirements needed to beprofitable in the collision repair industry. Creating tasklists, job descriptions, training plans and measurementtools used in developing Standard Operating Proceduresto meet and exceed operational objectives will also bediscussed. It will provide the steps needed to create a structuredproduction environment including identification of workproduct and performance, measurement tools and qual-ity control processes. This will include how to build audittools for management and owners that are easy to useand understand. Also included will be the process ofusing visual indicators in production to keep employeeson task and improve their ability to meet production objectives.

5pm TRADE SHOW OPENS

5:30pm-7pmAASP/NJ Presents: Advanced Material Repair in 2016 & BeyondSeminar Room A & BPresented by Dave Gruskos, Reliable AutomotiveEquipment; Larry Montanez III, P & L Consultants;and Doug Richman, Kaiser Aluminum on behalf ofthe Aluminum Association AASP/NJ kicks off NORTHEAST 2016 with a three-partdiscussion with some of the industrys leading experts onthe repair of advanced materials. Reliable AutomotiveEquipments Dave Gruskos, P&L Consultants Larry Montanez and the Aluminum Associations Doug Rich-man will talk about everything you need to know whenrepairing advanced materials. The discussion will cover topics such as: Properties of the materials themselves, proper/OE approved proce-dures, processes and equipment needed for these typesof repairs, safety considerations in the repair processand more. Whether you have struggled with advancedmaterials in your shop or if youre simply attempting toget ahead of the curve to prepare for whats coming,youll find the answers here.

5:30pm-7:30pmMaximize Your Estimates! ***Fee-based course*** $25 per personUpstairs Press RoomPresented by John Niechwiadowicz, QLC, Inc. & Jerry McNee, Ultimate Collision Repair In the second annual installment of our NORTHEASTestimating seminars, well continue driving toward ourgoal of writing a complete and accurate estimate thatcaptures all of the billable operations reasonably and realistically needed to repair a damaged vehicle.

Seminar topics will include: An in-class review and audit of an actual repair to illustrate the opportunities that are available on every estimate you write! An all-new list of the top ten operations you can andshould be getting paid for! The eight processes you must use to maximize your estimates A simple yet highly effective method for gaugingsubjective times An open discussion on the successes youve had inwriting a complete estimate And much, much more!

This seminar will be highly interactive! Accurate andcomplete estimates help our entire industry, so comeprepared with your thoughts, suggestions and ideas! Andbe ready to share!

5:30pm-6:30pmEffective Training for ShopsDemo Area (rear of show floor)Presented by Tony Nethery and sponsored by theRefinish Distributors Alliance (RDA) This class will define what type of body shop trainingis actually required, and which optional training providesthe best investment for individuals and shops. Attendeeswill leave with a clear understanding about their trainingneeds, and how to identify and contact the best re-sources for each type of training. Tony is a professionalcollision industry instructor who has designed and pre-sented classes for AMI, ASE, NACE and SEMA. He hasalso performed OEM certifications and currently teachesfor CCC and I-CAR.

6:30pm-7:30pmGM Structural RepairSeminar Room C & DPresented by Jim Mickle, General MotorsFacilitated by Flemington Car & Truck Country This clinic discusses repairing and replacing structuralcomponents on GM vehicles. The seminar will touch onthree important areas to repairing and replacing struc-tural components on a vehicle: Measuring, cutting andwelding. Each area relates to the performance of the repair as it will meet specific tolerances and factory guidlines. It is crucial during the repair to validate the threeareas to meet specifications and customer satisfaction.The clinic will also discuss the recommendations for alu-minum repair procedures for front and rear rails on GMvehicles.

7:30pm-9pmPositioning Yourself in the Collision Repair IndustrySeminar Room A & BPresented by Mike Anderson, Collision AdviceSponsored by Axalta Coating Systems This seminar is a unique look at how a collision repairfacility can overcome the challenges of todays market-place by focusing on the business analysis metaphor ofthe three-legged stool: 1. Sales and Marketing 2. Production 3. Accounting, Finance and Human Resources.

This program includes: How to attract and increase sales in todays com-petitive environment How to attract, recruit and retain employees fromoverseas, the military and other sources How to develop and implement a successful apprenticeship and training program The Key Performance Indicators (KPIs) that shouldbe monitored in a business The management tools available to a collision repair center owner or manager

8pm-9pmVariable Rate SystemSeminar Room C & DPresented by Sam & Richard Valenzuela, NationalAutoBody Research National AutoBody Research (NABR) will present theirVariable Rate System (VRS), an innovative and proventechnology to help collision repairers get paid what theyreworth and get paid for more of the work they do. Throughonline surveys and a web-based suite of tools, the VRSgives shops access to market-based Labor Rate data andpaid not-included procedures documentation, never beforeavailable to the industry. NABR will discuss and demonstrate the VRS, highlight-ing a few of the systems many functions such as search-ing for rates in your market; differentiating your shopbased on training, equipment and certifications; under-standing whether your Labor Rates are keeping up with in-flation; or finding which insurers are paying for any not- included operation. By the end, youll see how the VRS enables you to makemore informed Labor Rate pricing decisions, to collect onmore not-included procedures and to respond actively andconfidently to insurer tactics that seek to keep prices lowand to avoid paying for not-included procedures.

10pm TRADE SHOW CLOSES10pm-12amNORTHEAST Exhibitor Appreciation After-PartySeminar Area

Saturday, March 1910am TRADE SHOW OPENS

10am 2pmMeet KC Mathieu ofKC's Paint Shop*BOOTH #227Presented by PlatinumShow Sponsor BASF AASP/NJ is excited to announce that NORTHEASTPlatinum Show Sponsor BASF is bringing KC Mathieu toNORTHEAST 2016! KC Mathieu, owner and operator ofKC's Paint Shop, has hot rods in his blood. Growing up inan auto body shop owned by his father, KCs passion forcars began at a very young age. He loved being at theshop to help his dad before he even had a driver's li-cense. The school bus would pick him up and drop himoff at the shop just so KC could be there. At 12 yearsold, he painted his first car...and did pretty well, accord-ing to his father. From then on, it was fate. KC began todevelop a skill that painters work decades to achieve.Now, his passion for the art shows in his work. KCs work has been recognized by nationally knowncar enthusiasts, Barnetts magazine, and was featuredon Discovery Channels series Fast N Loud with GasMonkey Garage. Make sure to hit BASF's booth #227 toget your photo and autograph! First come, first-served.

8:30am-10am Increase Profits, Lower Cycle Time / Supplements WithTriage EstimatingMEC LobbyPresented by Larry Montanez III, CDA, P&L ConsultantsFacilitated by Metropolitan Car-o-liner Understand why a triage approach to damaged vehicles in your shop can save you time and money in repairs. Larry Montanez of P&L Consultants, in conjunc-tion with Metropolitan Car-o-liner, will explore how to dra-matically increase estimate accuracy and lower cycletime through blueprinting. Larry will also take attendeesthrough proper repair procedures on a 2016 Honda, witha special focus on Honda metallurgy and MIG brazing.

8:30am-2:30pm I-CAR: 2015 Ford F-150 Structural Repair Training Course -FOR06 ) $$Tuition-based course$$OFF-SITE LOCATION: Embassy Suites by Hilton Secaucus - Bergen Room (across from Meadowlands Exposition Center)Presented by Peter Fryzel, I-CAR Collision repair training experts at I-CAR workedalongside Ford Motor Company engineers during the2015 Ford F-150 design and development process, lever-aging I-CARs expertise to create a training solution forcollision repair professionals who will work on the nextgeneration of Fords extremely popular truck. Two years of development culminates in the 2015Ford F-150 Structural Repair course that covers all topicson aluminum, and dives deep into vehicle-specific repairinformation. This instructor-led course uses discussion,high-definition videos, animations and detailed graphicsto equip technicians to properly repair the 2015 F-150.

8:30am-12:30pm I-CAR: Vehicle Technology & Trends 2016 (NEW16) $$Tuition-based course$$OFF-SITE LOCATION: Embassy Suites by Hilton Secaucus - Meadowlands Room 1&2 (across from Meadowlands Exposition Center)Presented by Mike Bonsanto, I-CAR As OEMs are being tasked with light weighting theirvehicles, they are making significant changes in vehicleconstruction and technology. For the 2016 model year, a

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major trend is the use of mixed materials, such as alu-minum combined with ultra high-strength steel (UHSS)and carbon fiber. These changes will fuel a TechnicalTsunamiTM of advanced systems and will be a gamechanger for the repair industry that is already focused onimproving safety. NEW16 provides technicians with an insider view ofthe vehicle technologies and trends that will soon becommonplace in collision repair facilities. Content in thiscourse will help technicians and shops understand thecollision repair implications of new vehicle features andbe prepared to perform complete, safe and quality repairs.

10am-1:30pmBody Shop Certification and You: An OEM Panel DiscussionSeminar Room A & BModerated by Aaron Clark, Assured PerformanceNetwork As the industry becomes increasingly specialized,OEM certifications are more important than ever before.However, the information surrounding certification pro-grams is often jumbled or confusing. Representativesfrom the countrys top manufacturers will be on hand inthis two-part discussion on the ins and outs of gettingstarted on an OEM Certification Program, and what to doonce youre on it. All issues will be covered, including equipment invest-ments, training requirements and locations, the differ-ences in certification for aluminum and steel, how todetermine the right OEM program for you, how to marketyourself once you are certified and more.

10:30am-12:30pmCompeting With the Talking Car Virtual SteeringUpstairs Press RoomPresented by Steve Feltovich, Sherwin-Williams In the next five years, it seems that non-connectedcars will become a thing of the past. This session is ap-proximately two hours, and contains video examples ofconnected car technologies and how disruptive they willbe to the automotive industry as we know it. Steve Feltovich, Manager of Business Consulting Serv-ices for Sherwin-Williams Automotive, will explain thevarious emerging technologies and vehicle changes thatwill directly impact collision repairers and their cus-tomers. Additionally, Steve will provide ideas on how touse these technologies to continue to be competitive inthe collision repair industry. Three ways connected cars will impact the collision repair industry: 1. The way they are manufactured. 2. The way they will function. 3. The way they are repaired.

10:30am-11:30amPhoto Estimating Comes to the NortheastDemo Area (rear of show floor)Moderated by Kristen Felder, Collision Hub Join us for a look into the push to accept photo-onlydamage appraisals in the collision repair process. Whyare certain insurers fighting for it, what are the conse-quences - both good and bad - of its acceptance, andwhat do the repairers have to say about it?

11:45am-12:45pm2015 Ford F-150 Aluminum Repair Information Demo Area (rear of show floor)Presented by Gerry Bonanni, Ford Motor Company Ford Service Engineer(s) will present examples of theimproved repair elements of the new 2015 F-150, includ-ing a look at the separately serviceable lower controlarm brackets, the inner fender reinforcements that canbe replaced more easily, the floor pan, cross memberand rocker panel sectioning opportunities along with thenew b-pillar design that can be replaced without disturb-ing the roof. Other topics covered will be enhanced serv-ice information, available training courses andrecommended tools and equipment for repairing the2015 F-150.

1pm-2pmOEM Collision Repair Procedures vs. Industry Standards: A 2016 UpdateDemo Area (rear of show floor)Presented by Larry Montanez III, P & L ConsultantsFacilitated by Collision Hub A lot has changed since P & L Consultants Larry Mon-tanez last discussed OEM repair standards and proce-dures at NORTHEAST 2012. That presentation, originallyfilmed by Collision Hub for their Repair University series,has become one of their most popular videos to date,with a combined 75,000+ views. Join us as he and Colli-sion Hub revisit these topics and continue the discussion,which promises to offer an eye-opening look at whatschanged - and what hasnt - over the past four years.

2pm-3:30pm"Who Pays For What?" Survey ResultsSeminar Room A & BPresented by Mike Anderson, Collision AdviceSponsored by Axalta Coating Systems Ever heard from an insurance appraiser, You are theonly one who asks to be paid for that? Find out the truthof who pays for what, based on quarterly surveys con-ducted by Mike Anderson of Collision Advice and theCRASH Network. Each survey asks shops how often they get reim-bursed or paid for not-included operations from the topten insurance carriers. Each quarter, the survey focuseson a different topic:

Not-included refinish operations Not-included structural and mechanical operations Not- included body labor operations, including alu-minum rates and OEM certifications Miscellaneous supplies and materials, like jigrental, solid waste fees and more

The responses for each question are then compiledand published, showing DRP vs. Non-DRP results, as wellas results by region. Come hear Mike Anderson present Who Pays forWhat survey results. Youll walk away with more knowl-edge about what insurers will and will not pay for andhow to use these survey results to justify not-includedlabor operations.

This program includes: Introduction to the four negotiation questions Raising awareness of not-included labor operationsand materials How to use the results to negotiate with insurers How to participate in future surveys How to get the results Ideas on how to share and use the information withyour staff

2:30pm-3:30pmEstimating Following OEM GuidelinesDemo Area (rear of show floor)Presented by Tony Nethery and sponsored by theRefinish Distributors Alliance (RDA) This class describes the difference between the nor-mal repair process versus what is involved in followingthe manufacturers methods to produce a correct re-pair. Attendees will understand how each perspective af-fects the estimating process, consumer safety, and shopvulnerability. Tony is a professional collision industry in-structor who has designed and presented classes forAMI, ASE, NACE and SEMA. He has also performed OEMCertifications, and currently teaches for CCC and I-CAR.

3:30pm-5:30pmMaximize Your Estimates! ***Fee-based course*** $25 per personUpstairs Press RoomPresented by John Niechwiadowicz, QLC, Inc. &Jerry McNee, Ultimate Collision Repair Please refer to Friday 5:30pm listing for session de-scription.

4pm-5pmThe Customer EncounterSeminar Room APresented by Jody Gatchell, A & J Collision Repair Set up your customer encounter for success beforethey show up!

Know what the customer is expecting from you Set up your office for the perfect customer en-counter. Learn how to get the customer to tell you what theyexpect from you, and then deliver it back to them. Discover how to set up the customer encounter sothat it will be conducted the same way by everyonewho is involved with them. Unveil how to turn a customer encounter into an on-line review and a customer referral.

The customer encounter is the start of the cus-tomer/business relationship, make it memorable. It isyour responsibility to take care of the customers needsand wants, it is not the customers responsibilities to en-sure that their needs are met! The way to predict the success of the business is toestablish, implement and then deliver a flawless cus-tomer encounter experience that will wow the customereach and every time. This can be obtained by setting upa system that will help you know what is needed andwanted by the customer and then taking that informa-tion, passing it along to your staff members to help thembe successful with the customer.

4pm-5pmVariable Rate SystemSeminar Room C & DPresented by Sam & Richard Valenzuela, NationalAutoBody Research Please refer to Friday 8pm listing for session description.

4pm-5pmAluminum Industry and I-CAR Join Forces to Address Collision Industry KnowledgeSeminar Room BPresented by Doug Richman and Jim Dickson, Alu-minum Transportation Group (ATG) Attendees will walk away with insights on aluminumuse in modern vehicle designs and the impact of alu-minum on repair practices. Speakers will detail the waysin which repair of vehicles with extensive use of alu-minum is different not difficult. Also discussed will bethe ways the aluminum industry has teamed up with I-CAR to arm the collision industry with the know-how nec-essary to make well-informed decisions on automotivealuminum repairs. Topics including joining, corrosion anddust management will be addressed as well as key train-ing considerations for body shop owners to ensure a suc-cessful transition to aluminum vehicle repair.

5pm TRADE SHOW CLOSES

Sunday, March 2010am TRADE SHOW OPENS10am-11am2015 F-150 Repair InformationDemo Area (rear of show floor)Presented by Gerry Bonanni, Ford Engineers Please refer to Saturday 11:45am listing for session description.

1pm-2pmEffective Training for ShopsDemo Area (rear of show floor)Presented by Tony Nethery and sponsored by theRefinish Distributors Alliance (RDA) Please refer to Friday 5:30pm listing for session description.

12pm-2pmFAMILY DAY Seminar AreaPresented by AASP/NJ

* Photos and autographs will end promptly at 2pm. Sorry, no exceptions. ***Event schedule subject to change.11

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1-800-NEW-PARTS3M CompanyAASP/NJABW TrackerAccess Commercial CapitalAccudraft Paint BoothsAeromotive Services, Inc.AkzoNobelAlbert Kemperle, Inc.Amato AgencyAmerican Honda Motor CompanyAmerican Mobile GlassAmerican TowmanArrow Pneumatics, Inc.ASEAssured Performance NetworkAtlantic Safety SolutionsAudaExplore, a Solera Company Auto Body DistributingAuto Data LabelsAutomotive Art RefinishAutomotive Training InstituteAxalta Coating SystemsB-TEC SystemsBASF CorporationBill Flannery Automotive, Inc.Bram Wholesale Parts NetworkBroadfeet Motorsport EquipmentCar-Part.comCCC Information Services, Inc.CCG Products Inc.Central PaintChief AutomotiveClayton Associates, Inc.Clean Air ManufacturingCMA Refinishing Solutions Inc.Collision EdgeCollision Equipment CompanyCollision Equipment Consulting, Inc.Collision ServicesContinental Auto PartsCrest East Coast, Inc.Dent Fix EquipmentDominion Sure SealDover Dodge Chrysler JeepDV SystemseMarketing SherpasEnterprise Rent-A-CarEppy's Tool & Equipment Warehouse, Inc.Estify, Inc.Eurovac Inc.Fenix PartsFimer-Tecna Sales USAFinishMaster Inc.Flemington Car & Truck CountryFord Customer Service DivisionFred Beans PartsFuture CureGEM-CARGL EnterprisesGlobal Finishing SolutionsGlobaljig Presented by ChiefGrandstand SportsHarbortouchHippie Jim Title ServiceHunter Engineering CompanyI-CAR

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Exhibitor Name Booth # Exhibitor Name Booth #Ikotec USAIndasa AbrasivesInduction InnovationsIngersoll Rand CompanyInternational Epoxies & SealersInvestors Bank Iwata / EMM Specialities / One ShotJasper Engines & TransmissionsJavier DesignsKent AutomotiveKiller Tools & Equipment Corp.LKQ CorporationLusid Technologies, Glen Rock, NorthstarLynnes Nissan CityMain Street HubManagement SuccessMass King / Booth Car SystemsMaxon Hyundai MazdaMedallion Refinish SolutionsMetropolitan Car-o-linerMiracle SystemMitchellNAPA New JerseyNet DrivenNorton Abrasives/American Tape/Mothers/Devilbiss/DynabradeNucar Wholesale PartsOrioPliogrip by Valvoline / Like90 Pole Position RacewayPolyvancePPG Automotive RefinishPrestige Family of DealershipsPrevost Corp.Prima WeldsPro Spot / Innovative SolutionsProLine Tool & Supply, LLCRBL Products Inc.Refinish Distributors Alliance Inc.Reliable Automotive Equipment, Inc.RW Mallon Auto Paint & EquipmentSEM ProductsSherwin-Williams AutomotiveSnap-on EquipmentSosmetal Products Inc.Source Auto Body FastenersSpanesi Americas, Inc.Steck ManufacturingSunmight USA CorporationTeam PRPTG Products, Inc.The Hertz CorporationThe Radiator StoreTown MotorsTranstar AutobodyTri-State Luxury CollectionUS Chemical & PlasticsUSI of North AmericaValspar AutomotiveVeriFacts AutomotiveWalcom ThermodryWestbury Jeep, Levittown Ford, Grand PrixSubaru, Huntington Volvo, Westbury AlfaRomeo-FiatWheel Collision CenterWheel Fix ItWomens Industry Network (WIN)

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BMW of SpringfieldWholesale Parts Hotline: 800-648-0053 Wholesale Direct: 973-671-9321 Wholesale Fax: 973-467-2185391 Route 22 East, Springfield, NJ 07081

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After years of service and commitment to the BMW brand as JMK BMW, we are proud to continue our growth asBMW of Springfield. As we reflect on our past and look to the future, we are thankful for your loyalty and dedicationby allowing us to serve you. We also want to extend our services to new and existing businesses who are lookingfor something more than just a parts supplier.

We are part of the BMW NA delivery program that delivers to us three additional times per day We have a highly-trained and experienced team of BMW parts advisors Our team of advisors can be counted on to be knowledgeable when you need technical support We update our inventory daily to ensure we stock the most current items to meet your demands All original BMW parts carry a 2-year limited warranty

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THE AMATO AGENCYThanks to longtime AASP/NJ benefit provider the

Amato Agency, a number of Garden State body shopsnow have a lot more money in their bank accounts.

An independent insurance agency located in Nep-tune, the Amato Agency specializes in securing affordableinsurance for the independent business owner. The com-panys special safety group program provides annualdividend checks to participating shops if the groups totalloss ratio is better than anticipated by the insurance com-panies at the time of premium development. The lessclaims the group files, the more money the group willmake. And when the end of the year rolls around, thatmoney goes right back into the pockets of the bodyshops.

Our plan is only as good as our members, ex-plains Amato Agency President Joe Amato, Sr. As ourpool of premiums increases and our losses continue tostay low, we have a much bigger pot from which to poolour dividends.

Since joining AASP/NJ in 2001, the Amato Agencyhas provided association members with a series of out-standing membership programs, including its popularDisability Income Insurance Program.

Our retention has been better than 95 percent,Amato says. When people buy a policy from us, theystay with us.

In addition to offering a popular workers compen-sation program that provides AASP/NJ members with 20-percent upfront discounts, the Amato Agency also workshard to help shops navigate through the often-confusingworld of health care.

As Amato says, We represent all the major healthinsurance carriers in the state of New Jersey. We can sitwith our clients and evaluate a good, solid health insur-ance program that can keep the cost down and still pro-vide quality benefits for the insured.

The Amato Agency recently kicked off a new pro-gram that provides discounts for personal automotive andhomeowners insurance for employees of AASP/NJ mem-bers. Employees can request a rate quote on auto insur-ance, as well as gain information on the Amato Agencysmany services by contacting the agency at (800) 763-6574 or by going to amatoagency.com. Visit theAmato Agency at NORTHEAST Booth #701.

ACME NISSAN Acme Nissan is proud to serve Monmouth Junctionwith quality new and used Nissan vehicles, and the bestin OEM Nissan parts. Acme Nissan provides a full line ofservices dedicated to our New Jersey customers, fromNissan car repairs performed by expert mechanics tofinding you the right parts at the right price to get your jobout the door quicker. Acme Nissan is the smart choice foryour automotive needs throughout Central and SouthernNJ. We're located at 2050 Route 130 in Monmouth Junc-tion; you can also visit us online at acmenissan.com.Our highly trained and professional parts staff looks for-ward to speaking with you!

AKZONOBELAkzoNobel is a leading global paints and coatings

company and a major producer of specialty chemicals.Calling on centuries of expertise, we supply industriesand consumers worldwide with innovative products andsustainable technologies designed to meet the growingdemands of our fast-changing planet.

Headquartered in Amsterdam, the Netherlands, wehave approximately 46,000 people in around 80 coun-tries, while our portfolio includes well-known brandssuch as Sikkens, Lesonal, Wanda, Sikkens Autocoat BTand U-TECH.

Consistently ranked as one of the leaders in thearea of sustainability, we are committed to making lifemore liveable and our cities more human.

To learn more, visit AkzoNobel at NORTHEASTbooth #347 or akzonobel.com.

AMERICAN HONDA MOTOR COMPANYNORTHEAST 2016 Attendee Bag Sponsor!

American Honda Motor Co., Inc. is pleased to re-turn as an exhibitor at AASP/NJs NORTHEAST 2016 Au-tomotive Services Show, and we are proud to be asponsor of this years event as well. Please see us atbooth #535 and speak with American Honda representa-tives about:

Service Express: Hondas service information website that provides

mechanical and collision shops access to body repairmanuals, service manuals, wiring diagrams, bulletins,newsletters and more.

ProFirst Certified Shop ProgramLast year, American Honda chose NORTHEAST to

launch the ProFirst certified body shop program. Now, ayear later, American Honda continues to build its networkof ProFirst certified shops. Is your shop ready for the nextstep?

Proper / Improper Repairs:Featured in the American Honda booth for 2016 are

two 2014 Acura MDX sport utility vehicles. One was aproduction vehicle, crashed in a small-overlap test ac-cording to IIHS protocols. The other vehicle was dam-aged, repaired incorrectly, not according to Hondaspecifications, and then crashed again using the samesmall-overlap IIHS test protocols. Stop by to see the dif-ference correct repairs can make.

American Honda will also be participating, alongwith other vehicle manufacturer representatives, in theshows first OEM certification discussion panel. Bringyour questions and get information direct from the peoplethat manage the OE certification programs.

Additionally, American Honda is the attendee bagsponsor for NORTHEAST 2016. Every show attendee willreceive a handy bag to carry show materials. One side ofthe bag features the ProFirst logo; the other calls attentionto the Takata Airbag Inflator Recall. American Honda en-courages all independent shops to please check each

Honda or Acura vehicle you service or repair for theTakata recall by entering the cars VIN into the respectivewebsite at recalls.honda.com or recalls.acura.com.

For more information about ProFirst, or to apply forthe program, see us at booth #535 or contact AmericanHonda at [email protected]. Enjoy the show!

ARANJSince 1966, the Automotive Recyclers Association

of NJ (ARANJ) has represented an industry dedicated tothe efficient removal and reuse of automotive parts andthe safe disposal of inoperable motor vehicles. Our mem-bers are environmentally conscious automotive recyclersin NJ who are dedicated to fighting for industry and con-sumer rights, and are part of ARA, the only trade associa-tion serving the automotive recycling industry interna-tionally in 12 countries.

ARANJ is doing its part to encourage vehicle-recy-cling efforts with major automobile manufacturers, usingthe expertise of professional automotive recyclers. Wereready to aid you in your quest for quality used auto partsby providing links and search engines through our web-site (aranj.org) to help you find a recycler located con-veniently close to you. If you ever have a question aboutthe automotive recycling industry, if you are a recycler in-terested in joining our association or if you would simplylike more information about the ARANJ, our officers andmembers of the Board would be more than happy to as-sist you. Contact information for all executive officers canbe found on the official website of the ARANJ, aranj.org.

We commend your choice to utilize recycled autoparts. Its the ecologically sound decision that keeps someof your hard-earned money where it belongs - in yourpocket! And best of all, youll be equipping your vehiclewith genuine Original Equipment Manufacturer (OEM)parts. When it comes to doing the right thing for yourselfand the environment, be sure to do your part with ourparts! Please visit us at aranj.org.

AUTO BODY DISTRIBUTING CO.From sandpaper and body filler to masking tape

and paint, Auto Body Distributing Co. provides auto bodyshops with the basics at a lower price than most competi-tors. Anything you need to run your shop on a daily basiscan be found through Auto Body Distributing Co. Shopowners also get the best price on hard parts, since ABDprovides members with a list of parts suppliers that haveagreed to discount their product. We dont care if you area one-man shop or a 30-man shop; youll get the samegreat price.

ABDs 46-year history began in 1970, when ninebody shop owners joined forces to drum up membershipin their local association. Their determination, persever-ance and cutting-edge ideas of encouraging participationby becoming cooperative eventually led to an overwhelm-ing response. Today, the ABD has become a force in theindustry, and provides stockholders with shop supplies athuge savings in addition to the best hard parts discounts.We thank you for your support!

How is ABD able to provide a service like this to itsmembers? Because ABD buys so many supplies, we get alarge discount. But instead of keeping the profit and sell-ing the supplies at list price, only minimal markups areapplied. Our prices are still cheaper than other supplydistributors that sell their products at list price.

To learn more about ABD, please call (973) 373-7100, or visit us online at autobodydistributing.com.We look forward to seeing you at NORTHEAST 2016Booth #400.

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AXALTA COATING SYSTEMSNORTHEAST 2016 Attendee Prize Sponsor!Engineered for Speed

Success in the collision repair business comesdown to two words: Productivity and profitability. Thatmay sound simple, but managing both successfully canbe a daunting process. That is why Axalta works hard tocreate innovative solutions through advanced paint sys-tems such as Cromax Pro, Standox Standoblue, SpiesHecker, Permahyd Hi-TEC and our VOC-compliant sol-vent system, Cromax MosaicTM. In fact, we also have acomplete line of services and tools designed specificallyfor collision repair shops.

For example, ProfitNetTM collision managementsystem gives you the power to track every aspect of yourbusiness. It can help you learn where youre makingmoney, where youre not and where you have opportuni-ties to increase margins.

Axaltas ColorNetTM formula-retrieval system in-cludes a variety of tools that can be used separately or to-gether. These tools include our VINdicatorTM colorretrieval system for exact color matching by Vehicle Iden-tification Number; ColorNet color proofing to visually ver-ify the right formula before any paint is mixed; X-PertTM

dispensing system to eliminate costly over pours; and theAcquirePlusTM EFX color-reading camera that helps finetune color for a more precise match and is the first andonly to match flake size.

Axalta Coating Systems color fan decks lead theindustry. Fan decks for basecoats are sprayed with the ac-tual basecoat materials. Axalta offers the only tri-coat fandeck in the industry. We also offer an accessory-colorsfan deck for bumper, cladding and miscellaneous colors.All of these fan decks have the largest color chips in theindustry, making them easy to use.

Training with Axalta can have an immediate impacton your bottom line. We offer training solutions for boththe business and technical sides of your shop. Our man-agement training seminars are specifically designed forcollision industry owners and managers. For refinishersand other collision shop employees, we offer self-pacedonline courses, virtual learning with a live instructor orin-person, hands-on technical training in one of 11Learning & Development Centers in North America.

If theres an innovation in auto refinishing, chancesare Axalta is behind it. From changes driven by Axaltatechnology to new solutions developed to meet evolvingenvironmental regulations, were here to help you withthose two most important words productivity and prof-itability.

To learn more, visit Axalta Coating Systems atNORTHEAST 2016 Booth #427.

BASFNORTHEAST 2016 Platinum Show Sponsor!Bottom-line performance. BASF Business Solu-tions.R-M Diamont, a proven performer for nearly four decades

For more than 35 years, Diamont from R-M Auto-motive Refinishes has been one of the most trustednames in the collision industry and the top choice of K.C.Mathieu and Richard Petty Motorsports, as well as hun-dreds of the countrys best collision repair centers.

R-M Diamont is a complete coatings system of co-ordinated products, from undercoats to basecoat color tosuperfast clearcoats. It has earned widespread popularityfor its superior appearance, ease of use, durability, colormatching, productivity and efficiency. R-M Diamontmeets or exceeds factory finish standards.

Take it to the next level with Advanced Process Solutions BASF Advanced Process Solutions (APS) is

designed to help collision repair facilities improve per-formance and increase insurance appeal. APS is a cus-tomizable repair process built on Lean manufacturingprinciples that eliminates supplements, increases touchtimes, improves profits and lowers chaos in a collisionrepair facility a must for businesses looking to gainmarket share.

Measure the challenge, measure your success! APS ties into the state-of-the-art VisionPLUS On-

line Dashboard a powerful interactive online toolset thatgives you the ability to track, analyze and improve yourbusiness. Use the Dashboard to quickly identify opportu-nities to improve performance and then develop strategiesto implement corrective action plans.

Create new growth opportunities through change Looking to increase efficiency and boost profits? Be

sure to consider BASFs fully integrated package of prod-ucts and Business Solutions, which are designed to helpyou maximize your collision centers productivity, createpreferred status among insurers and bolster your bottomline.

Its all part of our total commitment to your success:Innovative, high-performance products backed by cus-tomized business support tools and services. Because atBASF we create chemistry.

Come see BASF in action at NORTHEAST2016 Booth #227!

BMW OF SPRINGFIELDFamily-owned and operated since 1965, Spring-

field, NJ-based BMW of Springfield (formerly known asJMK BMW) is the type of facility known to countless re-pairers throughout the Northern and Central New Jerseyregions as standing head and shoulders above the rest.An expert staff, unwavering commitment to service and acontinuing philosophy of valuing the customer above allelse has helped make BMW of Springfield the largestbusiness-to-business marketer of BMW replacementparts in New Jersey, and the second largest in BMWsEastern region.

We continue to grow every year in sales volumethanks in part to our philosophy, which differs from thetypical wholesale parts operation, explains Parts DirectorPedro Santos (who is a company mainstay himself). Weemploy whats referred to as business-to-business mar-keting, in addition to providing an ever-expanding rangeof products and parts. We focus on getting to know eachcustomer, maintaining regular communication with eachbusiness we work with, hosting various meetings andevents geared towards them and providing technical sup-port.

BMW of Springfield is also a longtime supporter ofthe industry through its work with both AASP/NJ and theNORTHEAST show.

BMW of Springfield keeps their clientele happythrough nearly constant deliveries, many made same-dayif possible, with eight delivery trucks that deliver through-out the state on four scheduled routes. In addition, thedealer employs one delivery-on-demand truck, wherecustomers inside BMW of Springfields local delivery areacan get their orders shipped the same day. For non-localcustomers, they offer next-day UPS service, and can bereached by fax, phone, email or Nextel phone messaging.The wholesale parts department, comprised of five advi-sors under the direction of Santos, coordinates orders

from all over New Jersey using products and parts in theirexpansive wholesale parts housing area.

Santos notes, Our employees experience and ourcompany philosophy gives us a huge advantage, whichwe translate into constantly improving ourselves for thebenefit of the customer.

For more information on BMW of Springfield,please visit bmwofspringfieldnj.com.

CADILLAC OF MAHWAHYour #1 Source for Collision Wholesale Parts!

Cadillac of Mahwah is the only Cadillac dealer onRoute 17 in Northern New Jersey (conveniently locatedon Route 17 between Route 80, Route 287 and Route 9).We service Bergen, Passaic, Hudson and Essex countiesin NJ, as well as Rockland and Westchester countiesin New York, and we happily offer free delivery to North-east NJ- and Rockland County, NY-area businesses. Ourcomprehensive inventory of high-quality genuine OEMparts ensures you get the right part, at the right price andright time.

We are a family-owned and operated business withover 50 years of experience. Our excellent reputation isexemplified by our high customer retention and referralrate. We take pride in selling some of the finest vehiclesin the world and our attention to the customers needs isfirst and foremost. Call our Parts Hotline at (201) 579-6497, or visit Cadillac of Mahwah online at cadillacofmahwah.net. Register with us to receive an introduc-tory discount on GM parts orders!

CERTIFIED AUTOMOTIVE PARTS ASSOCIATION(CAPA)

There are replacement parts and there are replace-ment parts. Quality can vary widely. Just because a partis identified for a specific make and model vehicle, thereis no guarantee it will fit, perform, last or be as safe as theoriginal.

Not even an industry professional can tell a qualityreplacement part from the rest by looking at it or by what-ever fancy brand or authoritative name they call it.

The Certified Automotive Parts Association (CAPA)was established in the public interest in 1987 to set upand oversee a testing program to assure the suitabilityand quality of automotive replacement parts. Independent,unbiased, non-profit, fully transparent and with no vestedinterest in the outcome, CAPA has since become the autoindustrys recognized authority on the quality and safetyof parts used for collision repairs.

Our comprehensive testing program is a valuablepublic service that provides consumers, auto body shops,parts distributors and insurance adjusters with the reli-able, objective means they need to identify quality re-placement parts. Parts that will fit, perform, last and beevery bit as safe as the originals. CAPA Certification iseven recognized by government regulators as an assur-ance of quality.

What makes CAPA stand out from the rest is thefact that we have no vested interest in the sale of theseparts or in selling of certification services. The public in-terest is what is at the core of the CAPA program.

To date, over 66 million replacement parts haveearned CAPA Certification by meeting or exceedingCAPAs stringent quality standards, making it one of themost widely respected quality assurance programs ever.Thats the good news. The bad news: There are millions ofuntested, problematic parts in the marketplace. To be sure

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you have a genuine CAPA Certified replacement part, lookfor the distinctive yellow and blue CAPA Quality Seal thatcomes on every CAPA Certified part.

The CAPA Quality Seal appears only on replace-ment parts that meet or exceed CAPA Standards. It pro-vides independent, objective assurance of product quality.

If there is no seal on the part, it is not CAPA Certi-fied, regardless of what the seller says.

Shops: If its not on the part, dont even start!Consumers: Ask for proof!For more information, visit capacertified.org.

CAR-PART.COMCar-Part.com displays the used parts inventories

of over 4,100 auto recyclers across the USA, Canada andMexico, totaling over 130 million parts on the Car-Part.com search engine. The website allows auto recy-clers to make it easy for collision shops, mechanics, corebuyers and retail customers to find the best part for theirvehicles based on condition, location, availability, brandand price.

Car-Part.com was created in the mid-1990s by anauto recycling family and the president of an Internet de-velopment and Web-hosting company. The auto recyclerswere frustrated by the proprietary nature of their inventorymanagement system; the systems on the market excludedbody shops and repair facilities, and also excluded autorecyclers who did not share the same management sys-tem. Since 1998, Car-Part.com has developed over 20software products to help auto recyclers manage their in-ventory as well as buy and sell their used parts, which en-ables them to run their businesses more efficiently andproductively.

Car-Part.com is unique in that while being a soft-ware development firm, the company is also a recyclerand operates a salvage yard at its headquarters in FortWright, KY. As a result, the company uses the same soft-ware in their own recycling facility that it sells to recyclercustomers. Car-Part.com is a public website, so me-chanics, dealers and the general consumer can search re-cyclers databases and contact them to coordinate thepurchase of used auto parts.

Visit Car-Part.com at NORTHEAST Booth #105.

CCG PRODUCTS, INC.CCG Products is dedicated to providing the highest

quality of automotive refinishing products that are bothcost-effect and user-friendly. Our aim is to find conven-ient and innovative solutions by manufacturing productsthat always offer a reliable finish and excellent results forthe refinisher.

Come and pick up a catalog and check our full lineof Archemya Automotive Refinishing Products at NORTH-EAST 2016! We look forward to meeting you at AASP/NJsNORTHEAST 2016 Automotive Services Show! Visit CCGProducts at Booth #310.

COLLISION EQUIPMENT COMPANYOne of the regions fastest-growing new providers

of dependable collision repair equipment, the Collision

Equipment Company has quickly established a strongreputation in the AASP/NJ community for quality prod-ucts and active support of the associations work on be-half of repairers. Founded just over three years ago, thePennsylvania company has built a sizable customer basefrom New York down to Delaware.

Since its formation, the Collision Equipment Com-pany has been an enthusiastic participant in AASP/NJsNORTHEAST Automotive Services Show. For this yearsfestivities, Business Development Manager Keith Eganand his crew will be expanding their presence to a 20-by-60 space to allow for extensive displays from manufac-turers including Betag Innovation (high-quality pullingequipment from Sweden), GYS (a French provider of re-sistance welders and self-piercing riveters) and Prima(MIG welders). Egan is excited to once again be involvedin the Northeast industrys most popular event.

The NORTHEAST Automotive Services Show al-lows us to expand our footprint and our offerings in themarkets we do business in, he says. I think theres moreoffered at NORTHEAST than you get at a national show orsomething like that because youre dealing with peoplewho do business in the same market. When repairers inSouth Jersey or Pennsylvania or even New York come tothat show, chances are theyre discussing an equipmentpurchase or an investment into the future with the peopletheyre going to do business with. NORTHEAST gives youthe ability to build a relationship with an individual or anorganization, and continue that relationship after theshow.

As the Collision Equipment Company continues toexpand its customer relationships and product offerings,Egan maintains a strong commitment to following thetrends that are impacting the overall automotive repairfield. A regular participant in the Collision Industry Con-ference (CIC) and the National Auto Body Council(NABC), he considers education and consolidation to bethe biggest issues shaping todays industry.

Theres a paradigm shift going on in our industrywhere repairers need to make an investment in equipmentbecause vehicles have changed and OEM certification hasbecome prevalent in the marketplace, he offers. I-CARtraining is something that shops need, but because ofconsolidation, were seeing that the consolidators dontwant to send their technicians out to facilities and exposethem to the ability for somebody else to hire them atthose training classes. So theyre looking for a higherlevel of service for training inside of their facilities, whichis all tied to equipment training, certification and the re-investment on behalf of the repairers to be able to workon cars going forward.

We see consolidation playing a huge part in the in-dustry, he adds. Collision repairers who are not part ofthat movement and are not consolidators or MSOs cansurvive the transition, but theyre going to have to be ableto re-invest in the market. Nationally, collision repairersare going to have to upgrade their equipment and in-crease the level of training provided to their technicians.We see CE Training as an opportunity going forward fortechnicians.

No matter where these developments ultimately takethe national and regional auto body industries, thosewhose livelihoods depend on the equipment they use willalways have a friend in the Collision Equipment Com-pany.

Visit collisionequipmentcompany.com tolearn more about Collision Equipment Company, andmake sure to visit NORTHEAST Booth #613.

DOVER DODGE CHRYSLER JEEPIf youre on the hunt for quality Chrysler, Dodge, Jeep orRam parts, make Dover Dodge Chrysler Jeep your firststop

And your only stop, for that matter. One thing wehere at Dover Dodge Chrysler Jeep pride ourselves on ishelping customers find the Chrysler, Dodge, Jeep andRAM parts they need. Not only are we committed to help-ing you find parts needed for your specific job, but wealso might be able to save you some money in theprocess.

Please visit the Dover Dodge Chrysler Jeep autoparts center for all your parts needs. A member of ourparts staff will be happy to assist you! You can alsoorder Dodge, Jeep and Chrysler car parts in the Morris-town area online by completing Dover Dodge ChryslerJeeps online parts order form at doverdodge.com.Visit us at NORTHEAST Booth #110.

EMPIRE AUTO PARTSEmpire Auto Parts distributes quality replacement

auto parts in an efficient, accurate and transparent way.We continually refine our standards to maintain our posi-tion as a leader in quality and service. We are an ISO2001:9008 and NSF P394 certified distributor, so we ad-here to strict rules regarding our quality managementsystem, traceability of parts and customer satisfaction.Empire is a member of the Auto Body Parts Association(ABPA) and the Certified Automotive Parts Association(CAPA). We are the exclusive aftermarket supplier forAuto Body Distributing of NJ and Leader Auto Resourcesin the US.

Our friendly sales and logistics teams provide fast,free delivery from 16 locations in the Northeast. Empiredelivers a broad mix of parts including CAPA and NSFcertified parts, Diamond Standard brand parts, OE recon-ditioned bumper covers and OE discounted parts. Allparts are labeled and scanned to provide accurate infor-mation. All of our parts are covered by a limited lifetimewarranty.

Empires online parts portal (empireauto.us) is theperfect solution to help you find the parts you need. Youcan search for parts by year, make or model before order-ing online or by phone (800-624-4561), your choice. Weinclude real-time pricing and availability along with partpictures, quality, sales promotions and account informa-tion for your reference. New features are coming soon, solog on today!

If you would like to schedule a sales visit or tourour warehouse distribution center, please contact oursales manager, Randall Bollander, by email at [email protected] or by phone at (973) 745-2516.

FENIX PARTS, INC. / COSMOS OCEAN COUNTYAUTO WRECKERS / LEESVILLE AUTO PARTS

Fenix Parts (fenixparts.com) is the second-largest auto recycler in North America, with 16 self-ser-vice and full-service facilities optimally located through-out the United States and Canada. Our broad and growinggeographic footprint reaches all corners of the Northeast including six locations throughout New York, four in

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We make it easy to order by phone, fax, e-mail, or internet345 Route 22, Springeld, NJ 07081

Next Day UPS Delivery available Daily deliveries of parts, so your repairs can

be processed quicker aiding you in growing your service business

Newest Freon 1234YF available. Recharging, too!

Technical Assistance available for Airbag Light resets

One Stop Shopping, we have the products & the knowledge to ensure you get the right part the rst time.

www.jmksaab.com www.fiatofspringfieldnewjersey.com

Mario Simoes - SAAB/Fiat Parts ManagerE-mail: [email protected] www.jmksaab.com www.atofspringeldnewjersey.com

Wholesale 800-648-0053 Direct 973-379-7744 ext 301 Fax 973-467-2185

Helping You Do Business Is Our BusinessYour Source for Original SAAB and Fiat Parts

Ontario, Canada, two in New Jersey and one in Pennsyl-vania with a fleet of local delivery trucks ensuring wemeet our customers needs by always delivering on time.

The Fenix companies are led by respected leadersin the auto recycling industry, having been in business anaverage of more than 25 years. We proudly serve collisionshops, mechanical shops and individual retail customersby providing a large and diverse inventory made up ofmillions of used OEM parts pulled from thousands ofvehicles flowing through our rapidly expanding network with lightning-fast distribution capabilities and excep-tional customer service.

A cornerstone of Fenix Parts is our two full-servicelocations in New Jersey Leesville Auto Parts in Rahwayand Cosmos Ocean County Auto Wreckers in Bayville.Serving the tri-state area of New Jersey, New York andConnecticut for more than 60 years, Leesville and OceanCounty acquire vehicles that were repossessed, collision-damaged, storm-damaged, stolen, vandalized or traded-in, passing them on to customers at huge savings. Fromour vast selection of ready-to-drive vehicles, rebuildablecars and motorcycles and several lines of late-model andnew auto parts, Leesville and Ocean County provide ourcustomers with diverse product availability and outstand-ing service. Even more, we offer new and used auto partswith the best warranties in the industry matching or ex-ceeding the original manufacturer!

The next time you need an auto part, think recycledto save money, time and our environment. Just callCosmos Ocean County Auto Parts at (800) 7-RECYCLE(800-773-2925) or Leesville Auto Parts at 888-TRY-LKQ3(888-879-5573)! Visit us at NORTHEAST 2016 Booth#251.

FLEMINGTON AUDI / VOLKSWAGEN / PORSCHEUnder the guidance of Parts Manager Rich Muir, the

Flemington Audi/Volkswagen/Porsche wholesale opera-tion provides products from its $950,000 inventory to a60-mile radius via 23 delivery trucks. Muir is joined inthe department by seasoned parts veterans Brian Temples,Paul Hunt, Fred Laschi, Brian McEvoy and Tim Arencibia.With the parts team working to ensure that shops receivequality parts with every order, Flemington Audi/Volkswa-gen/Porsche maintains strong customer outreach thanksto Wholesale Parts Coordinator Christine Rizzo-Donaruma and Wholesale Parts Representatives DavidPerez (who recently joined the operation following a suc-cessful run at Downs Ford) and Pete Rifkin. Together,these industry pros create one of the strongest wholesaleteams on the east coast. The dealerships momentum ismaintained by the active support of owners Steve Kalaferand Byron Brisby.

While some competitors are struggling to merelymaintain their current sales, Flemington Audi/Volkswa-gen/Porsche is in a state of constant growth. Customerretention at the dealership is also helped along by a pop-ular loyalty program that offers annual rebates to shopsthat buy parts from a certain number of Flemington deal-ers, while a special shop referral system awards autobody facilities that refer other businesses to Muirs opera-tion. Flemington Audi/Volkswagen/Porsche has alsostrengthened its commitment to OEM parts by using Col-lisionLink/RepairLink for all three car lines. This presentsshops with an alternative to having to use aftermarket orsalvage parts in the repair process. Additionally, Volkswa-gen offers a strong price matching program, while Muirand his crew regularly go above and beyond in making

sure their customers for the other automakers dont haveto settle for anything less than the best job possible.

Above all, Flemington Audi/Volkswagen/Porschethrives because of its access to the right parts at the righttime. When you call to place an order, you dont have toworry about a part being delayed due to unavailability.With nearly $1 million in items stored on-site, this dealerhas you covered.

If someone needs something immediately, wevegot it, Muir says.

The Flemington Audi/Volkswagen/Porsche whole-sale department is open 8am to 5pm, Monday throughFriday (orders and deliveries) and 8am-4pm on Saturday(orders only). Visit Flemington Audi/Volkswagen/Porscheat NORTHEAST booth #300 as part of the Flemington Car& Truck family, or call them at (800) 216-5124 for moreinformation.

FLEMINGTON CAR & TRUCK COUNTRY, PRINCETON AUTOMOBILE COMPANY AND CLIN-TON HONDA

When considering the best place to get high-qualityOEM parts, body shops throughout the Garden Stateknow they always have a friend in the Flemington, Prince-ton and Clinton Car & Truck Country Family of dealer-ships. Easily one of the most extensive operations on theEast Coast, the dealer family currently boasts 16 dealers,6,500 vehicles and 28 brands spread out between loca-tions in Flemington, Princeton and Clinton.

Considering the dealership familys vast size, itcomes as little surprise that it also includes one of the

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largest parts delivery systems in the state. In addition tooffering discounts to body and mechanical facilitiesthroughout New Jersey and parts of Pennsylvania, thecompany offers swift, efficient deliveries thanks to theCollisionLink online ordering system.

With 30-plus years, a fully computerized structureand one-on-one parts services working in their favor, thislong-running company has what it takes to provide areacollision and mechanical facilities with the quality partsthey need to get their customers back behind the wheel.For more information, please visit flemington.com.Visit us at NORTHEAST Booth #300.

FORD MOTOR COMPANYNORTHEAST 2016 Gold Show Sponsor!

Ford Motor Company is proud to be a Gold Levelsponsor for NORTHEAST 2016. Stop by the Ford exhibit(#527), which showcases Fords National Body Shop pro-gram and its aluminum-capable shop recognition ele-ment. The National Body Shop program is designed toidentify and promote those collision repair facilities - toFords vehicle owners - that have the right tools, equip-ment, training and facilities necessary to repair all Fordand Lincoln vehicles. Ford representatives from market-ing, engineering and Rotunda are on-site to speak withbody shop technicians looking for information regardingthe body shop program, Ford-recommended equipmentand other collision related programs throughout theshow.

A Ford Service Engineer will be conducting presen-tations about the F-150 in the demonstration area Fridayand Saturday of the show with design for repairability as-pects, enhanced service information, available trainingcourses and recommended tools and equipment for re-pairing the vehicle.

Attendees visiting the Ford display can also receiveinformation about Fords collision parts programs, con-sumer awareness efforts and register to win a 2017 Mus-tang GT in the Mustang 5.0 Fever Sweepstakes.

FRED BEANS PARTSImagine being able to order parts for various manu-

facturers all in one sitting, with the help of a trained ex-pert. Then imagine not having to go pick up these partsbecause they get delivered straight to you in a singletruck. Imagine the warehouse this truck came from is bigenough to house over 200,000 parts at one time, and effi-cient enough to have your Saturday order delivered onMonday. Sound too good to be true? Its not. Its FredBeans Parts in Doylestown, PA.

The man who started it all, Fred Bean, began as agarage owner in 1975 and years later became a parts sup-plier for large dealerships. Bean eventually decided tobreak away from the dealerships altogether; in January of2001, a downtown warehouse was transformed into88,000 square feet of storage space with a state-of-the-artsales and service center.

Fred Beans specializes in OE manufacturers Ford,GM, Chrysler, Isuzu, Hyundai, Saab, Suzuki, Mitsubishi,Saturn, Daewoo, Kia, Porsche, Mercedes, Toyota, Volvoand Mazda. Their inventory is constantly moving thanksto 35 trucks leaving and entering the building for deliver-ies all day. Fred Beans caters to much of the tri-state area,with a customer base that is broadening greatly sincethere are not many businesses around quite like it. FredBeans has saved many shop owners time and frustrationover the years, and when the desire to help customers ex-pands, so does the building. Recent renovations haveadded 600 square feet of office space to accommodateFred Beans sales associates, who receive numerousphone calls, direct email, faxes, and Internet orders everyday.

Visit Fred Beans at fredbeansparts.com or calltoll-free at (877) 942-3267 and find out why they do partsright! The Fred Beans parts staff looks forward to seeingyou at NORTHEAST Booth #329.

FUTURE CUREFuture Cure is a CT-based manufacturer that began

the development of its product line in the late 80s. Priorto that time, there were basically two choices in paintbooths: High-end booths for high dollars, or low-end forlow dollars. Future Cure set out to design - and has pro-duced - a good quality, mid-priced booth thats both af-fordable to own and offers shop owners and painters acomfortable environment in which to work. Future Cure isa direct sales company; when you call, youll speak di-rectly with staff designers who can engineer a booth toany specific design requirements, directly to the factoryfor service, support and the best pricing available nation-wide. No middleman, no distributor, no reseller.

We understand the buying process for a paint boothcan, at times, seem overwhelming. Allow us the opportu-nity to service your needs and allow us the opportunity tocompete for your valued business.

For more information on Future Cure, please visitfuturecure.com. Make sure to visit Future Cure atNORTHEAST 2016 Booth #100.

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GRAND PRIX SUBARUIf you are looking for Subaru auto parts, Grand Prix

Subaru can help. We carry a large selection of car partsand accessories at our Hicksville location, and can getyou the auto part or accessory you need for repairs. Donthave time to stop by our Hicksville, Long Island Subarucar parts department? No problem! Fill out our simpleparts order form at grandprixsubaru.net and let us dothe rest, or you can browse our online parts center to findexactly what you are looking for. We will contact youabout the auto part you ordered when it arrives. We arehere to help and hope you can stop by our Subaru dealer-ship at 500 South Broadway, Hicksville, NY, serving Nas-sau & Suffolk counties, Brooklyn, Queens, Staten Islandand parts of New Jersey. Come say hello to our team atNORTHEAST Booth #206!

INNOVATIVE SOLUTIONS & TECHNOLOGY / PROSPOT INTERNATIONALNORTHEAST 2016 Lanyard Sponsor!

Pro Spot International, Inc., based in Carlsbad, CA,manufactures welding equipment specializing in applica-tions for the collision repair industry. Founded in 1986,the company owns and manages an onsite machine shop,sheet metal shop, powder coating, research and develop-ment department, a fabrication facility and assembly linesfor the various welders.

Training and support is important to Pro Spot. TheCarlsbad facility has a large training center as well asmore training centers throughout the United States andthe world. The company owns numerous patents for ouringenious application tools, machines and procedures.

Pro Spot is fully dedicated to its customers. Weknow that the excellent customer relationships that weand our carefully selected distributors have developedover the years is the reason for our success. We are con-stantly striving to improve our customer support methodsand techniques. Whether we are implementing new andcutting edge technical support, Web technologies or fur-ther improving our already extensive training programs,Pro Spot is always looking for ways to better our cus-tomers experiences, and we look forward to meeting youat NORTHEAST 2016! Visit us at NORTHEAST Booth#401.

LEVITTOWN FORDLevittown Ford can get you factory-certified Ford

parts, as well as parts for a variety of makes and models!We specialize in factory-certified so you can rest assuredthat you are getting the highest quality parts from expertsthat know your vehicle. You dont want to put parts in yourvehicle that arent designed for it, so we make sure youare getting the correct parts to make sure your car stays intop condition. We encourage you to check out our partsspecials online at levittownford.com!

If youre not sure which part your job needs, ourParts Department experts can help you figure out how toquickly and efficiently complete the job using factory-cer-tified parts. We serve Nassau & Suffolk counties, Brook-lyn, Queens, Staten Island and parts of New Jersey! Weare excited to show you all the parts we have to offer hereat Levittown Ford, and look forward to meeting you atNORTHEAST Booth #206!

LKQ CORPORATIONLKQ Corporation is North Americas largest

provider of alternative collision auto parts, and a leadingprovider of recycled and remanufactured mechanical partsincluding engines and transmissions, all in connection

with the repair of automobiles and other vehicles. LKQ isalso a leading distributor and marketer of specialty after-market equipment and accessories in North America. LKQoperates in more than 570 facilities, offering its cus-tomers a broad range of replacement systems, compo-nents and parts to repair automobiles and light- andheavy-duty trucks.

In order to enhance the delivery services in the NewJersey and New York markets, LKQs recycling facilitiesare networking with the aftermarket Keystone facilities inKearny and Lakewood, NJ and in Brooklyn, the Bronx,Newburgh and Syosset, NY; to better assist their cus-tomers.

LKQs online delivery system provides its servicerepresentatives with the ability to view parts from thecompanys widest inventory selection. Lou Scarnati, District Manager of the New England/New York Region,

explains, We can source parts as far south as Maryland,as far north as Maine and as far west as Ohio for deliveryto our customers, usually the next day.

LKQs network across North America enables thecompany to serve collision and mechanical repair shopsbetter than anyone else in the industry. With numerouscross-dock facilities in nine trading regions, the companyis able to fulfill orders with above industry delivery rates.By offering alternative, aftermarket, OE recycled, remanu-factured and reconditioned parts; LKQ provides their cus-tomers with an extensive selection of high qualityreplacements parts for just about any vehicle.

LKQ offers higher-demand aftermarket products,such as head and tail lamps, grilles, hoods, mirrors,bumper covers and fenders. Platinum Plus is Keystonesown brand of collision repair products and is the indus-trys only premium brand of collision parts. Value Line is

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a quality part that often comes from the same manufacturerat a more competitive price, since there is no expense forthe third-party evaluation.

LKQ also carries many CAPA parts. CAPA ensuresthat parts meet quality standards for fit, component mate-rials, and corrosion resistance. The CAPA seal is placedon the parts that meet or exceed the quality and fit stan-dards.

LKQ acquires salvage vehicles, primarily at auc-tions, and dismantles them, recycles the OEM parts forresale on late-model automobiles involved in collisionsor in need of replacement mechanical parts, such as en-gines or transmissions. The most common recycledproducts include vehicle front or rear end assemblies,doors, trunk lids, engines and transmissions.

Please visit LKQ at lkqcorp.com, or at our cornerBooth #237 at the NORTHEAST Automotive ServicesShow for more information.

MAXON HYUNDAI-MAZDAFor New Jersey parts industry mainstay Rick Weber,

building personal, one-on-one relationships with cus-tomers is as important today as it was when he firststarted in the trade back in the early 80s. Known to Gar-den State repairers as the longtime parts director atMaxon Hyundai/Mazda in Union, Weber and the Maxonparts department see customers as more than just num-bers on an order.

Not surprisingly, this increasingly unique businessphilosophy has paid off. Currently serving most of NewJersey and parts of New York, Pennsylvania and StatenIsland, the Maxon Wholesale Parts Division has builtsuch a strong customer base that they recently had tomove into a new warehouse to accommodate increasing

sales. Launched in May 2014, the facility boasts 8,000-square-feet and $1.25 million in OEM collision and me-chanical parts. Thanks to the diligence of Webers crew,Maxon was able to make the major transition into its newwarehouse without a moments interruption in their regu-lar parts services. The professionals who comprise thecurrent Maxon parts team include an assistant warehousemanager known simply as Mason, who helps Weber runthe general day-to-day operations of the new facility.Parts Manager JP Pasquale oversees the daily serviceparts operation, while Ken Creasy, Bruce Dias and HectorCarrasquillo offer personalized service on the wholesalephones. Administrative Assistant Pat Brady handles thedepartments paperwork, while seven drivers and fourwarehouse people complete the team.

With his department always in a state of growth,Weber credits Dealer Principal Michael Ciasulli for mak-ing the parts operation an ongoing success. He gives methe tools I need to do the business; he saw this [expan-sion] as a good move, Weber says.

Like many popular parts providers, MaxonHyundai/Mazda is a regular exhibitor at the annualNORTHEAST Automotive Services Show. In Webersmind, spending the weekend at NORTHEAST allows himextraordinary access to the clients who make it all possi-ble. Maybe I see one or two customers on a given day,but I cant see a lot of those people at one time, Weberexplains. NORTHEAST gives us the opportunity to seeliterally thousands of current and potential customers.

Plans for Maxon Hyundai/Mazdas future includeparticipation in the just-announced Hyundai RecognizedCollision Repair Center program, which has been estab-lished by the manufacturer (in partnership with AssuredPerformance Network) to ensure both independent and

Hyundai dealership-owned collision repair centers havethe training, tools, equipment and facilities needed toproperly repair Hyundai vehicles after they have been in-volved in a collision.

The Maxon parts team is looking forward to meet-ing YOU at NORTHEAST Booth #301! We also encourageyou to contact us for more information on what Maxonstop-notch service will mea for your business. To learnmore about Maxon, please call us toll-free at (800) 964-7281 or visit maxonmazda.com and maxonhyundai.com.

METROPOLITAN CAR-O-LINERAccelerating the Repair Process: Metropolitan Car-o-linerOffers the Right Mix of Equipment, Support & Training

Better technology. Faster. Smoother. No guesswork.These are comments Metropolitan Car-o-liner hears fre-quently about the Car-O-Liner equipment it sells andservices. But what the company values most is the feed-back they receive from customers after the sale. Highlyknowledgeable. Unbelievable customer service. Dedi-cated. A resource and an asset.

Ive never worked with a company so dedicated tomaking sure we have the right equipment and this muchsupport, says Shawn Abate, tech manager at The Colli-sion Centers in Patchogue, NY. Theyve made our livesso much easier.

Since 1979, body shop owners in the Northeasthave trusted Metropolitan Car-o-liner as their go-to resource for staying on top of a constantly evolving industry.

Metropolitan Car-o-liner has always adapted to thechanges in the collision repair industry, says PresidentDave Demarest, Jr. We supply the latest measuring,

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holding and welding equipment, along with in-depthtraining so our customers can provide safe, profitable repairs.

On the eve of GMs first mass-marketed, US-builtuni-body vehicle almost 40 years ago, the companyopened its doors within Stateline Auto Body, the North-vale, NJ shop belonging to Dave Demarest, Sr. Throughhis shops relationship with Volvo, Dave Sr. was intro-duced to Car-O-Liner and given the opportunity to evalu-ate the companys new frame repair bench. He immediatelysaw the value in providing Car-O-Liner products to hismarket.

Many things have changed since then. Aluminumhas replaced uni-body as the newest concern in collisionrepair, and the company now operates out of a 9,200-square-foot facility in Mahwah, NJ - double the size of itsprevious location and boasting a larger warehouse, train-ing facility and office space.

The Car-O-Liner brand is OEM-approved by mostcarmakers, including Audi, Bentley, BMW, Buick, Cadil-lac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Infiniti, Jaguar, Jeep, Kia, Lexus, Lincoln, Mitsubishi,Nissan, Tesla, Toyota, Volkswagen and Volvo - and its nosecret why the Car-O-Liner brand is so widely respectedacross the industry.

Were proud that Car-O-Liner has the OEM equip-ment approvals of almost every manufacturer, includingthose with certified structural aluminum programs, DaveJr. explains. With vehicles like the 2016 Cadillac CT6and Fords F-150 aluminum body pickup, having the rightequipment and training to handle repairs is critical.

When it comes to improving the collision repairprocess, Metropolitan Car-o-liner doesnt solely provide

shops with the right tools and equipment; the companyalso helps to improve knowledge through training. Since2003, Metropolitan Car-o-liner has been an I-CAR GoldClass business, training volunteer and hands-on trainingsite. Just four years later, it was recognized for trainingover 3,000 technicians, appraisers and adjusters.

With its size, the companys current facility lends it-self to the hybrid boardroom and classroom dynamic thatCar-O-Liner provides in its training.

It was important to find a location that could ac-commodate larger training classes, says company ownerand founder Dave Demarest, Sr. As it is, our industry isplagued by improper repairs. Were trying to rectify thatgap before it gets any worse. He lauds the individualswho are willing to stand at the front lines of their industryand learn.

The industry is changing, and its great to seetechnicians who are willing to grow with it. This is yourlivelihood. Its important to stay educated on the trendsoccurring in your line of business.

Shop owners need to keep abreast of changes invehicle construction and reconstruction, adds Dave Jr.They are going to see increased use of aluminum, higherstrength steels and alternative materials.

Considering Metropolitan Car-o-liners dedicationto improving the industry, its no surprise that its been anactive participant in the NORTHEAST Automotive ServicesShow since the events first year. For the 39th annualshow on March 18-20 at the Meadowlands ExpositionCenter in Secaucus, NJ, Metropolitan Car-o-liner invitesattendees to visit Booths 117 and 217 to view live weldingdemos and test-drive the latest Car-O-Liner frame equip-ment, measuring systems and holding/fixturing products.

In addition, Metropolitan Car-o-liner will host LarryMontanez from P & L Consultants for a new workshop,Increase Profits, Lower Cycle Time: Supplements withTriage Estimating on Saturday, March 19 from 8:30am-10:00am. The workshop will focus on how to dramaticallyincrease estimate accuracy and lower cycle time throughblueprinting.

For more information on Metropolitan Car-o-liner,visit metrocol.com or facebook.com/metropolitancaroliner.

NUCARNUCAR Wholesale Parts Distributors has been in

the wholesale auto parts business supplying the areasservice professionals for more than three decades.NUCAR Wholesale Parts Distributors is a separate depart-ment of NUCAR Connection that is 100-percent commit-ted to servicing the independent automotive repairindustry with various OEM parts.

Our success begins with all employees understand-ing that every customer and every part is our core invest-ment. How each of us treats and handles each one ofthem on every contact, every day, is the key to our success.

Our professional sales and support staff undergoconstant training to ensure they are knowledgeable aboutevery part we sell and aware of how to handle them toguarantee parts are delivered in a safe, professional man-ner.

Our deliveries cover areas that include Delaware,Maryland, New Jersey, Pennsylvania and New York. Wehave more than 35 delivery trucks on the road every day


CCGAD TO COME

2016 Porsche Cars North America, Inc. Porsche recommends seat belt usage and observance of all traffic laws at all times.

See us at NORTHEAST Booth # 212

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of operation. All of our drivers are employed underNUCAR Wholesale Parts Distributors and take pride indelivering the right parts, undamaged, in a timely fashionsuitable to your companys needs.

At NUCAR Wholesale Parts Distributors, we prideourselves on our excellent service. We currently stockover $5.5 million in inventory consisting of multiple carlines.

NUCAR Wholesale Parts Distributors still has so much more to offer. Please come visit our website,NUCARPARTS.COM, which is full of information valu-able to all automotive service repair professionals. Ourwebsite consists of programs that can help make yourcompany more profitable, contacts and information aboutus, an online return request form and many industrylinks. We believe that once you work with us and get toknow us, we will form a truly beneficial relationship. Socome get to know us!! Visit us at NORTHEAST Booth#406.

POLYCRACKERPolycracker is located in Boonton, NJ. For more

than 25 years, the company has been a provider of spe-cialty chemicals for the removal of wax, grease, silicones

and Armor-All from surfaces to prepare them for fisheye-free coatings and painting. Polycracker was the first to in-troduce a water-based chemical in this industry and isstill the number one choice.

Most fisheye problems are caused by poly-silicone,the ingredient in all of todays most durable paint protec-tion systems and waxes. Successful refinishing of treatedvehicles requires removal of all traces of these chemicals Polycracker was designed to do just that. Plus, Poly-cracker completely removes oil, grease, lubricants, finger-prints and dirt.

Fisheye eliminators are the not the answer. Addingfisheye eliminator to all paint jobs just in case cancause major problems down the road, because fisheyeeliminators contain some of the same ingredients as thewaxes. Adding fisheye eliminators to paint can make thepaint compatible with the wax, but using it can create ad-hesion problems, or wax residue accumulation.

Clearcoats are even worse. Using eliminator in sin-gle stage top coats is a remedy that can be pulled off, butusing the chemicals in primers or the basecoats of two-or three-stage finishes can be hazardous. Using elimina-tor may help you get the base on, but when you apply theclear, you could get thousands of fisheyes. When that

happens, your only chance of saving the job is by addinglarge doses of eliminator to the clearcoat. This can meancountless small fisheyes that you will later attempt tocolor sand and buff out. By doing so, youre risking slip-page (adhesion problems) down the road.

The simple solution is to eliminate fisheye at itssource. Use POLYCRACKER before sanding and beforepainting to ELIMINATE fisheye for good! Please contactus at [email protected].

PPG AUTOMOTIVE REFINISHBringing Innovation to the Surface

Under its guiding mission to continue to be theworld leader in coatings, PPG has served the automotiverefinish community for over 113 years, with a completerange of products, services and expertise. Today, PPGcontinues to play an indispensible role in serving colli-sion centers worldwide.

Technology, Training & Color SupportPPG offers a results-driven portfolio of refinish

technologies to help customers meet high expectationsfor color matching accuracy and throughput performance.As the industry moves forward with environmentally pro-gressive refinish systems, PPGs innovative waterbornetechnology leads the way. Its AQUABASE Plus and EN-VIROBASE High Performance brands, featuring anti-set-tle toners, have become the systems of choice for morethan 10,000 shops across North America, and some30,000 worldwide.

Technician training and collision center operationalimprovement are also important components of their mis-sion. Last year, PPG trained over 16,000 painters in thelatest application techniques and coatings technology.

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The PPG MVP Business Solutions team has educatedthousands of owners and managers on how to effectivelyincrease their shop productivity and profitability, andleads the way in the practical application of Lean SixSigma for collision repair.

To ensure accurate color matching across all prod-uct lines, the PPG color network manages a color docu-mentation program spanning four continents. Each yearover 40,000 entries are added to their database that al-ready contains more than 2,000,000 prime and variantformulas. Supporting this robust color database, PPG iscontinually advancing its paint management and colortools, such as the comprehensive PAINTMANAGER

software.

Investing in TomorrowWith performance coatings as its core business,

PPG is committed to ongoing investment in coatings re-search and development to ensure the long-term successof its refinish partners. To learn more about PPG Automo-tive Refinish, please visit ppgrefinish.com, contact(800) 657-6050 and visit them at NORTHEAST Booth#734.

RELIABLE AUTOMOTIVE EQUIPMENTOver 25 Years of Dedicated, Superior Service!

Founded in 1987, Belford, NJ-based Reliable Auto-motive Equipment (RAE) has a first class presence in theautomotive aftermarket. RAE has demonstrated superiorcustomer service for over 25 years while tailoring itsequipment solutions to the ever-changing automotivemarket

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