© 2015

for field techniciansin the utilities industry

2© 2016

nrby for field technicians is…

an app tailored for field techs within the utilities industryto create & share real-time information

to save time and improve safety.

think of Waze™

but only for field techs!

3© 2016

PowerOutage

Broken Pole

Low Hanging Wire

Low Feeder

Tree Down

BlownTransformer

Voltage on Pole

Fire FloodingGas Odor

SAFETYHAZARDS

Road Closed

Traffic

Police Activity

Accident

Construction

ROADWAYS

Other POIs

Gas StationRestaurant

POINTS OF INTEREST

Property Manager

Angry Dog

Caution

Lock Box

Low Drop

CUSTOMERPREMISE

icons available to field technicians

Need Medical Send Help

I’m OK

PERSONAL SAFETY

EquipmentSpecifications

GeneratorCell TowerAmplifier

ServiceNode

LashingWire

OUTSIDE PLANT

4© 2016

With one tap, field techs create & share Icons with their peers

Private - only the field tech who creates the Icon sees it

Company - only field techs within your company would see the Icon

Industry - any tech within the utilities industry using nrby would see the Icon

All content is generated

by field technicians

5© 2016

Any field tech can update the status of each Icon in real-time

In addition, custom workflows can be used to automatically update the Icon's status & age lifecycle

Field techs add pictures, videos & comments to all Icons

This builds a shared library of content for each Icon so all field techs using nrby remember important details & can share the most current information available in the field in real-time

Field technicians can

elect to receive an alert

(vibration or sound)

when they approach

nearby Icons

Icons are named, categorized and the street address is automatically presented

6© 2016

free mobile app for your field techs

this approach ensures…

fast adoption in the field

allows techs to self-select usage

allows management to subscribe to an active deployment of field techs

7© 2016

Mobile AppFree

No charge to field techs

EnterpriseSubscription

CustomSubscription +

Services

Create, update, relocate & delete Icons

Safety, Personal Safety, POIs, Outside Plant, Customer Premise & Roadways

Custom Icon creation

Share Icons

Private, Company & Industry sharing models

"still there?" - update Icon status in real-time

Assign Icon attributes

Geocode – assign Icon’s street address & latitude/longitude

Date/time stamp – documents Icon’s creation, updates, relocations, "still there?"s & deletion

Time to Live – set standard (free) and/or custom Icon lifecycle standard only

Geofence – creates a standard (free) and/or custom alert radius for the Icon standard only

Tag – categorizes & associates additional meaning to an Icon

Custom field creation

Activate IconsGeofence alerts – initiate standard (free) and/or custom enter/exit notification sounds & messages

standard only

Workflow rules – configure triggers to automatically update the Icon's status & age lifecycle. Triggers can also be integrated with back office systems using nrby’s API

60-Day Free Trial

8© 2016

Mobile AppFree

No charge to field techs

EnterpriseSubscription

CustomSubscription +

Services

Create, update & delete content associated to an Icon

Comments

Pictures 2 MB/file 10 MB/file Unlimited

Videos 2 MB/file 10 MB/file Unlimited

Audio 2 MB/file 10 MB/file Unlimited

Website URL

Share the content associated to an Icon

Private, Company & Industry sharing models

Assign content attributes

Geocode – assign content’s latitude/longitude

Date/time stamp – documents content's creation, updates & deletion

Tag – categorizes & associates additional meaning to content

Activate content

Workflow rule – configure triggers to automatically update the content’s status. Triggers can also be integrated with back office systems using nrby’s API

Unlimited number of mobile app users (field techs)

60-Day Free Trial

9© 2016

Web PortalEnterpriseSubscription

CustomSubscription +

Services

Administrative ViewMaster data management – create, update, relocate & delete all Company Icons, content associated with Company Icons & non-Private sharing model assignments

Master attribute management – create, update, relocate & delete all Icon content assignments (time to live, tag and geofence)

Master activation management – create, update, relocate & delete all geofence alerts and workflow rules

User role hierarchy – define field tech's visibility according to your organizational structure & issue role-specific limitations (read-only, cannot delete Icons or content, cannot share Icons or content Industry-wide, etc.)

Whitelabel configuration – customize labels & logo usage and naming convention for Icons, content, tags and geofencing

Service areas – establish Company-specific geographic areas of service for geofencing, workflow rules and role assignments

Operational ViewAsset location – real-time visibility of Company & Industry-shared Icons & content on a map

Field tech location – on-demand visibility of Company field techs on a map within a service area and during working hours

MessagingLocation-based messaging – send Company-specific messages & videos by role/service area/other criteria and time stamp field technician acknowledgment

Push notifications – enable real-time updates to nearby Company-specific field technicians about Icon/content changes

60-Day Free Trial

10© 2016

Web PortalEnterpriseSubscription

CustomSubscription +

Services

Dashboards & Reports

Analytics – gauge field technician adoption and Icon & content usage over time

Reporting – calculate Icon, content, tag, geofence aging, enter/exit events & workflow rule metrics and export to Excel

Auditing – track all date/time stamps for Icons, content, geofences, users

Archiving – custom reports & exporting on archived objects

Systems AdministrationData encryption – all data collected by Company field technicians using the nrby app can be encrypted

RSS feed – nrby on-demand updates

API access – nrby can be integrated with your company intranet and back office systems (field service management, order management, GIS, etc.) to create/edit/delete Icons, content & attributes and automate workflow rules

SDK access – nrby can be integrated with your existing iOS or Android mobile apps

User authentication – use nrby's API to authenticate Company users with back office systems and automate workflow rules

Off-site storage – all data collected by Company field technicians using the nrby app can be stored at an off-site location

Unlimited number of web portal users (supervisors, operations, etc.)

60-Day Free Trial

11© 2016

next steps1) there is nothing to sign to get started…

• place our mobile app where your field techs can download it

• send an email to as many field techs as you would like with a schedule for the online training sessions

2) we will host online training sessions to show your field techs how to use the app and the benefits to them & their peers

• our app is very intuitive, so some techs may not need to attend online training sessions

• your field techs can contact our support team directly and access our library of in-app training videos right from their phone

12© 2016

next steps3) while your field techs are using our mobile app, your

supervisors & operations management team will have free access to our web portal during a 60-day trial

• we will host a Web Portal Walkthrough online meeting to show your team how to use all of the key features of the web portal (Administrative View, Operational View, Messaging, etc.)

note: we encourage field techs begin using our free mobile app for about 10 days before we host the Web Portal Walkthrough

13© 2016

Disaster Recovery

Service Maintenance

Location-based Msgs

Power Supply Mgmt

Customer Safety

Sales & Marketing Engineering Notebook

Employee Safety

nrby can also be used by other groups