ocio/ocmio informatics workforce development project phase ii cmio subgroup: planning discussion...

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OCIO/OCMIO Informatics Workforce Development Project Phase II CMIO Subgroup: Planning Discussion February 2012

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OCIO/OCMIO Informatics Workforce Development ProjectPhase II CMIO Subgroup: Planning Discussion

February 2012

Informatics Workforce Development Project2

Objectives of today’s discussion

Discuss the role and responsibilities for the CMIO subgroup

Discuss the process for developing the CMIO learning & development program

Confirm next steps

Informatics Workforce Development Project

CMIO subgroup responsibilities

3

Informatics Workforce Development Project4

Design process

Work step LeadTarget completion date

1. Identify subgroup members to assist with the effort; consider individuals who: – Are fulfilling a CMIO role today – Have awareness and interest in the Workforce Development Project and talent

management, in general– Have knowledge of existing learning & development actions for CMIO roles

LTC Stone By 17 FEB

2. Identify existing learning & development actions for the CMIO competencies and technical skills listed in the role profiles– Focus on Practice, Read, Study/Learn actions– TIAG/Axiom to provide template for sub-team to document findings

LTC Stone & subgroup members

By 31 MAR

Includes weekly review calls every Friday from 1000 to 1100 CT to discuss progress, questions, etc.

3. Identify gaps in learning & development actions for the CMIO competencies and technical skills listed in the role profiles and ways to fill the gaps

Axiom/TIAG By 31 MAR

4. Develop recommended learning & development plan, including recommendations for which elements would be required

Axiom/TIAG & LTC Stone & subgroup members

By 20 APR

Informatics Workforce Development Project

CMIO competencies and assessment results

5

Note: data points for the Deputy CMIO (MTF) role are limited, and therefore caution should be exercised when drawing conclusions based on the data.

Deputy CMIO (MTF) (n=2)

CMIO (MTF) (n=12)

Deputy CMIO (RMC) (n=4)

CMIO (RMC) (n=3)

(8 gaps) (7 gaps) (1 gaps) (8 gaps)

Communication (3 gaps)r y g y

Learning Agility (1 gap)r g g g

Results Orientation (3 gaps)r r g y

Teamwork (4 gaps)r r y r

People Management (3 gaps)r r g r

Talent Development (3 gaps)r r g r

Strategic Alignment/Mission Focus (1 gap)g g g r

Resource Management (3 gaps)r r g r

Change Management (3 gaps)r r g r

Foun

dati

onal

Supe

rvis

ory

Lead

ersh

ip

Informatics Workforce Development Project

CMIO technical skills and assessment results

6

Note: data points for the Deputy CMIO (MTF) role are limited, and therefore caution should be exercised when drawing conclusions based on the data.

Deputy CMIO (MTF) (n=2)

CMIO (MTF) (n=12)

Deputy CMIO (RMC) (n=4)

CMIO (RMC) (n=3)

(6 gaps) (5 gaps) (6 gaps) (6 gaps)

MS Excel (2 gaps)g y g r

MS Power Point (0 gaps)g g g g

MS Word (0 gaps)g g g g

AHLTA (4 gaps)r y r r

CHCS (2 gaps)r g r g

ESSENTRIS (3 gaps)r g r r

ICDB/Carepoint (4 gaps)r r r r

MAPS Tools (4 gaps)r r r r

Function-specific

Clinical/business process analysis and reengineering (3 gaps)

r y g r

Clin

ical

Sys

tem

sM

S O

ffice

Informatics Workforce Development Project7

Learning & development program design

For each of the competencies and technical skills captured in the role profiles, we will create a Learning and Development program comprised of 5 components (see below)

Practice

Read

Study/learn

Mentoring

Coaching

Practical, applied, and mainly on-the-job steps an

individual can take to build a competency or technical skill

Readings and reference material that highlight best

practices and effective approaches

Self-study courses, classroom training (internal

or external to MEDCOM), certifications, etc.

Self-initiated relationship with a colleague who has

particular expertise/strength in a competency or technical

skill

MEDCOM-assigned/ sponsored external, professional coach

Subgroup’s focus

Axiom/TIAG focus

Informatics Workforce Development Project8

Learning & development library – demo live

Informatics Workforce Development Project9

Learning & development library input file – demo live

To complete work step #2, the CMIO subgroup will capture the existing Practice, Read, and Study/learn tools in an input file that we can then review as a team at our weekly meetings

Competencies

Deputy Chief Medical

Information Officer (MTF)

Chief Medical Information

Officer (MTF)

Regional Deputy Chief Medical Information

Officer (RMC)

Regional Chief Medical

Information Officer (RMC)

Tool/Item Brief description of content Source

Resource (if available, include hyperlink, citation, etc.) Competency Type 4 4 4 4

1

The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals and Other Business Documents by Gary Blake and Robert W. Bly

Read this reference book to improve your business writing skil ls

Axiom Communication Read X X X X

2

Videotape yourself giving a presentation Review the videotape and consider:- How was your voice, tone, and pacing?- Did you convey the right level of enthusiasm?- Did you use easy to understand language?

Axiom Communication Practice X X X X

3

Asking Questions Practice using different types of questions (open ended, close-ended, clarifying, rhetorical, etc.)

Communication Practice

4

Plain English at Work: A Guide to Writing and Speaking. By E. Bailey

Read this book to improve your communication skil ls and deliver clear and articulate messages

Axiom Communication Read

5

CWA Competency Description Objectives - Change Management Deck

Read this deck to understand the key elements of change management and corresponding processes and models to effectively implement change management practices in an organization.

AMEDD - Deloitte Change Management Read

6

Army e-learning: The 21 Indispensable Qualities of a Leader: Becoming the Person Others Want to Follow

Read this reference book provided by Army e-learning site to focus on improving your leadership qualities

AMEDD - only l isted in ppt; need more details about courses

Strategic Alignment/Mission Focus

Read X X X X

Strategic Leadership

Fill out columns B - G and mark an "X" next to any of the roles (listed in Columns S - V) that the learning & development tool applies to

Informatics Workforce Development Project10

We will use Sharefile to store and share our working documents—Interim Strategy

You will soon receive an email granting you access to a Sharefile site that we will use to share our documents

The Sharefile site contains:» The 4 CMIO role profiles containing the competencies and technical skills definitions and

proficiency requirements

» The learning & development input file

» A submission folder

Informatics Workforce Development Project11

Next steps

1. Subgroup members access the CMIO Subgroup Sharefile and familiarize yourselves with the role profiles and the Learning & development library input file

2. Subgroup members start to populate the input file with existing Practice, Read, and Study/learn solutions for the competencies with greatest gaps

a. Results Orientation

b. Teamwork

c. People Management

d. Talent Development

e. Change Management

f. Resource Management

3. LTC Angela Stone uploads a consolidated input file with team’s progress by TBD

4. Subgroup meets with TIAG/Axiom at our next weekly call on TBD to review progress

Make sure to review the role profiles for details on each of these competencies

Informatics Workforce Development Project12

APPENDIX

Informatics Workforce Development Project13

Competency Model

Each assessment included the critical competencies identified for a particular role. Competencies comprised of the following four categories and varied by role/level:

Leadership

Supervisory

Functional

Foundational

Foundational competencies provide the basic building blocks or necessary requirements for performing the roles and should be demonstrated by all employees. Selection efforts should determine whether or not threshold levels have been achieved.

Functional competencies are the specialized knowledge, skills, and abilities required to achieve results in a particular role. Training and development programs can enhance functional competencies and provide high impact for the organization.

Supervisory competencies are required for success in supervisory or lead roles. These knowledge, skills, and abilities enable supervisors to effectively execute the strategy defined by OTSG leadership at the regional and MTF levels.

Leadership competencies define the knowledge, skills, and abilities that informatics leadership must have to drive the maturation of informatics and successfully execute the mission and vision throughout the AMEDD.