office 365 introduction

OFFICE 365 TECHNICAL OVERVIEW

A new era of Computing

Agenda

What is Office 365? Where does my infrastructure go? How do all the Office 365 workloads fit together? How do I manage identities? Does the role of desktop software change? Can I go all web-based? What about file sharing?

Enterprise-grade cloud services & servers

The role of Microsoft TechnologyProven productivity solutions that are easy to use and manage

Flexible tools to do your best work, across

devices

Exchange Online

SharePoint Online

What is Office 365?

LyncOnline

Office 365 ProPlus

Project Online

Visio Pro for Office 365

Latest productivity services in Microsoft’s public cloud + the latest apps

Benefits of Office 365

Office apps and Office Web apps

Reliable servicewith a 99.9% SLA

Industry trusted certifications

Advanced IT controls and configuration

Optimized experiencesfor common devicesAlways up to date

Latest productivity services in Microsoft’s public cloud + the latest apps

Understand where your data is stored

Microsoft’s Global Footprint

10 – 100 Datacenters (DCs) worldwide

Multiple Content Delivery Network (CDN) “edge nodes” around the world

Datacenter network conn

Connecting Datacenters to Users

Last mile and P2PLast mile providers deliver to consumersP2P technology improves last mile delivery

Core: Data centersGlobal Fiber backbone that connects Data Centers

Edge NodesConnect Data Centers to Internet Exchange Points

Metro solutionsConnecting business customers to last mile providers

Inside a Datacenter

IT Load

CRAC Chiller Condenser

Cooling towers

Water supply

UPS

Generators

Transformer

Generators

Maximize IT Load• Servers• Storage• Networking

Minimize Building Load• Electrical

• Switch Gear• UPS• Battery Backup

•Mechanical• Chillers• CRACs

Power Usage Effectiveness (PUE)Standard measurement of datacenter efficiency:

Building

25%Cooling

25%IT

50%

Building

25%Cooling

25%IT

50%

Datacenter Operational Energy Use

Enterprise Datacenter: 2.0 Peak PUE

Cloud Datacenter: 1.4 Peak PUE

71% 29%

Adiabatic Units

Chiller

Energy In = Heat Out

Removing heat is criticalEnvironmental control is a major source of energy and water consumptionInnovative approaches increase overall efficiency over traditional computer room air conditioning (CRAC)

Cooling Tower

Air Handling Unit (AHU)

Office 365 operates as a datacenter within our datacenters

Shared Mechanical & ElectricalConsumer Services:

Different hardwareSeparate access control Separate networkSeparate storage

Which service components will you use?

Layers of Office 365Office 365

PortalsSign Up Experience

Tenant Administration

Landing Pages

Office 365 Platform Services

Commerce & Billing

Identity Platform

Authentication

Internet DNS

Office 365 Services

SharePoint Online

Exchange Online

Lync Online Office ProWeb AppsOther

Demonstration

Choose the right Identity Management options

Windows Azure Active DirectoryOne Cloud Directory for every organization

What it is: the identity platform behind Office 365 & other Microsoft Cloud Services Able to integrate with enterprise identity platforms Enabler of single sign-on for Office 365 and other apps

What it isn’t: Windows Azure Active Directory is not your AD Domain Controllers

running in the Windows Azure We do support AD running as a role on a VM in Windows Azure IaaS – but

that is a separate discussion

Cloud Identity

Spreadsheet

CSV Import

Office Activation Service

Office 365 Admin Portal

Exchange Mailbox Access

…

Windows Azure Active Directory

OAuth2

SAML-P

WS-Federation

Metadata

Graph API

Authentication

Auth

oriza

tion

On Premises

Directory & Password Sync

Active Directory

DirSync


OAuth2

SAML-P

WS-Federation

Metadata

Graph API




…

Authentication

Auth

oriza

tion

On Premises

Federated Identity

Active Directory

DirSync


OAuth2

SAML-P

WS-Federation

Metadata

Graph API

Active Directory Federation Services

One way trust




…

Authentication

Auth

oriza

tion

Core identity scenarios with Office 365

Cloud Identity

Single identity in the cloud Suitable for small organizations with no integration to on-premises directories


On-Premises Identity

Dirsync & Password Sync*

Directory & Password Synchronization*

Single identitysuitable for medium and large organizations without federation*


Federated Identity

On-Premises Identity

Federation

Single federated identity and credentials suitable for medium and large organizations


Directory Sync

Understand the options that affect your desktop

Office 365 Professional Plus

Easy install Office on demand Save to cloud

5 PC/Mac & mobile Roaming Upgrades included

Traditional Enterprise Office Deployment

Work PC Software Distribution

Deploy

Patch

Home PC

Office Home Use Program Portal

https://www.microsofthup.com

Volume Licensing Service Centerhttp://www.microsoft.com/

Licensing/

Office 365 Professional Plus Deployment

Work PC Software Distribution

Deploy

Patch

Office Content Delivery Network

http://officecdn.microsoft.com

Office 365 User Portalhttps://

c2rsetup.officeapps.live.comhttps://

portal.microsoftonline.com

Personal Devices

Browser Requirements for Office 365

Internet Explorer 8 Safari 5 latest Chrome Latest Firefox

Office Web AppsConsumer / Windows LivePublicly available to any Live ID userFree with SkyDrive & Outlook.com (Hotmail)Iterative release cadenceOn-Premise / Private CloudRuns as Office Web Apps ServerIntegrates with SharePoint, Exchange, File shares, etc.Minimal changes during life cycleOffice 365 / Public CloudAn option within the serviceMonthly per-user subscription90-day service update cycle

Browser

How Office Web Apps Work

Host Frame

SharePoint (Host)

Office Web Apps Server

App Frame

WOPI

Where will you share content?

Layers of SharePoint Online

Services1+ services run within VM role Hundreds of services

interacting

Virtual Machine RolesVMs performing different roles Units of scalability called

“Networks”

PhysicalDatacenters Machines Physical network

Physical machines are used purely as virtual machine hosts for compute-centric tasks:Greatly improves manageability. Deployment becomes entirely VHD-based.Greatly improves predictability. The VHD we test is the VHD we run in production.Negligible performance impact from virtualizing.

Virtual Machine Layer: Hyper-V

SharePoint Cloud Continuum

CONTROL

COST-EFFICIENCY

SharePoint (On-premises)

Value Prop:• Full h/w control – size/scale• Roll-your-own HA/DR/scale

Value Prop:• 100% of API surface area• Easy migration of existing

apps• Roll-your-own HA/DR/scale

SharePoint (Windows Azure)

Value Prop:• Auto HA, Fault-Tolerance• Friction-free scale• Self-provisioning, mgmt @ scale

SharePoint Online (Office 365)

SharePoint Online Topology

WFE

App Server

Crawl WFE

CA

Timer Jobs

Sandbox

Content:Fed App

Fed Query

Fed CAFed Idx

Federated Services:

SQL SQLSQL:

SQL SQL AD ADDirectory:

Stamp 1:

WFE

App Server

Crawl WFE

CA

Timer Jobs

Sandbox

Content:Fed App

Fed Query

Fed CAFed Idx

Federated Services:

SQL SQLSQL:


Stamp 2..N:

Network 1..N:AD Sync

Prov.SCOMULS

SPDiagWER

DNSSMTP

AdminBackup

NLBNLB

Datacenter 1..N:

WFE

App Server

Crawl WFE

CA

Timer Jobs

Sandbox

Content:Fed App

Fed Query

Fed CAFed Idx

Federated Services:

SQL SQLSQL:


Stamp 1:

WFE

App Server

Crawl WFE

CA

Timer Jobs

Sandbox

Content:Fed App

Fed Query

Fed CAFed Idx

Federated Services:

SQL SQLSQL:


Stamp 2..N:

Network 1..N:AD Sync

Prov.SCOMULS

SPDiagWER

DNSSMTP

AdminBackup

NLBNLB

Disaster Recovery Datacenter 1..N:Grid

ManagerGlobal Directory

Tenant Admin (UI)

Commerce backend

DNS (multiple)

OrgID Auth, Svc.

Incident Management

Azure (Windows/SQL)

CDN Services

Data CenterData Center

Rack 2Rack 1

Keeping Your Data Safe

Rack 3

save

RAID 10

synchronousmirroring

asynchronouslog shipping

asynchronousreplication

scheduled backups

point-in-timerestore

recyclebin

client sidecache

Delivering Mail @ Scale

DAG

NETWORK

PARTITION

Visual journey through scale

NETWORK

PARTITIONOutlook.com

Key pointsHorizontal scale by adding more storage

Single namespace, single partition

NETWORK


Key pointsBut you can only do that so much

Need better strategies as failure domain is now large!

Horizontal scale via more DAGs

NETWORK

PARTITIONNETWORK

PARTITIONNETWORK


Key pointsYou add more partitions

But now you have to stitch them all back together

So you do the next best thing

PARTITIONPARTITION PARTITIONOutlook.com

Key pointsTo avoid major failure, really need to split the partitions across physical locations

NETWORK NETWORK NETWORK NETWORK NETWORK NETWORK

But even that’s not enough

Outlook.com

Key pointsNow we can even go past geos

North America 1 North America n Europe 1

Keep scaling, reducing failure domains

Outlook.com

North America 1 North America 2 Europe 1

DATA

CENT

ERAU

TOM

ATIO

N

But now new challenges emerge

North America n

SPO

LYNC

Microsoft Online ID

Office 365 PortalOffice 365

Provisioning

Office 365: loosely coupled

PARTITION PARTITIONOutlook.com

Key pointsEach DB WW is tested across every scenario every five minutes

The whole stack is verified in “one go”

Failures at any point are turned into alerts and escalated to engineers

From two+ locations to ensure accuracy and redundancy in system

Hundreds of millions of transactions per day to verify the system

NETWORK NETWORK NETWORK NETWORK

Outside-in monitoring

IMAP

migration

Cutover

migration

Staged migration

2010

Hybrid

2013

Hybrid

Exchange 5.5

Exchange 2000

Exchange 2003

Exchange 2007

Exchange 2010

Exchange 2013

Notes/Domino

GroupWise

Other

* Additional options available with tools from migration partners

Summary of Migration Options *

48

Sim

ple

Mig

rati

ons

Hyb

rid

IMAP MigrationSupports wide range of email platformsEmail only (no calendar, contacts, or tasks)

Cutover Exchange Migration (CEM)Good for fast, cutover migrationsNo migration tool or computer required on-premises

Staged Exchange Migration (SEM)No migration tool or computer required on-premisesRequires Directory Synchronization with on-premises AD

Hybrid DeploymentManage users on-premises and onlineEnables cross-premises calendaring, smooth migration, and easy off-boarding

Cloud Computing creates new IT jobsTotal Cumulative Jobs Generated by Cloud Computing Worldwide

2012 2013 2014 20150

2

4

6

8

10

12

14

16

6.7

8.8

11.3

13.8

Milli

ons

“Cloud Computing frees enterprises from the constraints of the client/server model, where up-front investments in infrastructure are required to pursue technological solutions to business problems”

Office 365 is the future of productivity Office 365 is loosely coupled but consistent set of

services New capabilities will come to Office 365 first Cloud computing changes the role of IT, but does

not supersede it

Conclusions

office 365 introduction

Education