online learning: the sln experience

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P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n d r a M . P i c k e t t B e c e r r a S a n t I a g o - C h I l e , 2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Develop Online Learning The SUNY Learning Network Experience Alejandra M. Pickett Associate Director SUNY Learning Network Faculty Development & Instructional Design

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Page 1: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development

Online Learning Online Learning The SUNY Learning Network Experience

Alejandra M. Pickett

Associate Director

SUNY Learning Network

Faculty Development & Instructional Design

Page 2: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

This presentation will describe:This presentation will describe: An introduction and background of the SUNY

Learning Network (SLN).

The 5 key elements in SLN’s successful award-winning online faculty development program.

Our challenges & some lessons learned.

OverviewOverview

Page 3: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Introduction Introduction State University of New York State University of New York The single largest public university in the nation 440,000 students 32,000 + faculty

64 Campuses

13 University Centers and Doctoral Degree Granting Inst. 13 University Colleges 8 Colleges of Technology 30 Community Colleges

Page 4: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Page 5: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SUNY Learning NetworkSUNY Learning Network

30 of the 64 campus participate in SLN.

3,000 online faculty.

107 online degrees offered.

100,000+ online student enrollments.

4,000 + fully online courses.

high levels of student & faculty satisfaction.

CC account for 67% of student enrollments.

!!SLN was referenced in testimony to the Kerrey Commissionin Congress as the 2nd largest ALN in the country.

SLN was referenced in testimony to the Kerrey Commissionin Congress as the 2nd largest ALN in the country.

2008-2009 academic year. . . 2008-2009 academic year. . .

Page 6: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN AwardsSLN Awards2000 EDUCAUSE Award for Systemic Progress in Teaching and Learning

2001 Sloan-C award for Excellence in ALN Faculty Development

2002 Sloan-C award for Excellence in Institution-Wide ALN Programming

2003 Sloan-C Award for Excellence in Online Teaching

2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education

2009 NUTN Distance Education Innovation Award

Page 7: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN Background Faculty Development and Training Faculty Training Materials Course Development Process Instructional Design & Support Team – best practices Campus-based MIDs – for ongoing local Faculty Support Research/Data Collection/Analysis Campus-based Academic Coordinator liaison Policy Development Marketing & Promotional Activities Technical Infrastructure (Servers/Telecommunications) Technical Support/7 x 24 Operational Support HelpDesk/7 days a week Central Inquiry Response Capacity Common Student Registration Process SUNY DL Web site Assisting Registrars

!!SLN -

built a

University

System-wide

ALN

SLN -

built a

University

System-wide

ALN

Visit:

http://SLN.suny.edu

Visit:

http://SLN.suny.edu

Historical Benefits of Membership in SLNHistorical Benefits of Membership in SLN

Page 8: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN BackgroundAcademic Authority

Offer Courses Grant DegreeSelect FacultyAcademic Review

Standard Student Services

Enrollment ManagementFinancial AidAdvisement

Receive and Manage Revenue

Tuition, State Aid, Charge Backs, etc.

SUNY Campus Responsibilities

SUNY Campus Responsibilities

Page 9: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN BackgroundGrowth in online courses…Growth in online courses…

8 34227

724

12601456

18532207

3460

4325

0

500

1000

1500

2000

2500

3000

3500

4000

4500

95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05

Page 10: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN BackgroundGrowth in online degree programs & certificatesGrowth in online degree programs & certificates

0 0 1 427

62 69

94107

5741

0

20

40

60

80

100

120

95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07

Page 11: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN BackgroundGrowth in enrollmentsGrowth in enrollments

119 447 2009 606013021

25814

39,966

53,638

68,887

86,110

101272

0100002000030000400005000060000700008000090000

100000110000

95-96

96-97

97-98

98-99

99-00

00-01

01-02

02 03 03-04

04-05

05-06

Page 12: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

YesterdayYesterday1994-95 research & development period.

Objective: what works?

We already assumed “no significant difference”http://www.nosignificantdifference.org/

1995-99 synthesis of models, processes, & procedures, infrastructure, resources, support and services.

Objective: will it scale?

1999-05 . . . Full-scale production.

Objective: institutionalization, sustainability

Where we’ve been… Where we’ve been…

Page 13: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

MigrationMigration2006-09 Campus, Course, Faculty, and SLN programmatic migration to ANGEL and new business model.

Objective: Will they buy our support and services? What are the benefits of membership? Whom do we serve?

2009 in the last month of our migration BB buys ANGEL.

??

Where we are… Where we are…

Page 14: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

TodayToday 25 of the 40 campuses migrated with us to

ANGEL - a 3-year process - June 2009. Future migration? To what?

Migration of programmatic elements, approaches, processes, methods.

Decentralization results in many changes for the program and campuses.

Supporting campuses that choose not to use the “preferred CMS.”

New fee for service business model.

Our challenges ...Our challenges ...

Page 15: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

. . . Evolution now! other LMSs blended learning eportfolio quality matters portals digital repositories social networking web2.0 single sign-on

Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhanced and hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centered support & services.

The Future...The Future...Where are we going? Where are we going?

Page 16: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Faculty DevelopmentFaculty Development

Our Roadmap... Objective: develop large numbers of faculty to

teach online and insure consistent and effective courses developed in a specific time frame.

Required: Need to develop and implement a scaleable and replicable process to train large numbers of faculty to produce technically and instructionally sound courses.

Result: Comprehensive and integrated faculty development and course design processes.

Page 17: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Large-scale production required that we develop ways to support & train large numbers of faculty and produce large numbers of courses of consistent quality.

Using a comprehensive faculty development and course design approach, we avoid cookie cutter mass production by working with individual faculty and allowing them and their content to drive course design.

We have the opportunity to influence and share best practices across the design of all courses.

Share stuff

we know works.

Learn from faculty - what they find works.

Share stuff

we know works.

Learn from faculty - what they find works.

Faculty DevelopmentFaculty DevelopmentHow we did it...How we did it...

Page 18: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

!!SLN’s 5 key elementsSLN’s 5 key elements

What I have learned

from working with over

3000 SUNY faculty,

from 40+ SUNY

institutions, and

thousands of students

since 1994.

What I have learned

from working with over

3000 SUNY faculty,

from 40+ SUNY

institutions, and

thousands of students

since 1994.

Model: Rapid Scale: This required that we develop a consistently applied and thoughtful faculty development process.

Support: Large numbers: Successful online courses have effective designs and effective/prepared instructors. = Instructional designers, HD, templates.

Approaches: Our philosophy: The pedagogy dog wags the technology tail NOT the other way around.

Evaluation: Program evaluation and continuous improvements: Iterate! Best practices: what is working, why, what needs to be improved?

Quality: Requires a comprehensive approach to training, support, resources, best practices, exemplars, community of practice, template/standards, formal course review/rubric.

1. 1.

2. 2.

3. 3.

4. 4.

5. 5.

Page 19: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

??What models does SLN use for online faculty development, course design, and training?

What models does SLN use for online faculty development, course design, and training?

1

Key ElementKey ElementModelsModels

Page 20: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Key ElementKey Element 4-Stage faculty development process.

7 step online course design process.

Challenge: scalability, faculty buy-in, consistency in course quality and student experience.

SLN faculty development, course design, training. . .SLN faculty development, course design, training. . .

1. Model

2. Support

3. Approaches

4. Evaluation

5. Quality

Page 21: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Garrison, Anderson, Rourke, Archer (2002).

Page 22: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Page 23: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

SLN BackgroundSLN BackgroundResearch & Publication Research & Publication http://tinyurl.com/69zw4l

Page 24: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Page 25: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Page 26: Online Learning: the SLN experience

P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

What key support roles are necessary?What key support roles are necessary?

SupportSupport

2??Key ElementKey Element

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Key ElementsKey Elements Campus-based MIDs & ACs. Community, professional development. Communications & regular events. Technical HelpDesk support. Resources in a variety of media.

Challenge: Limited staff resources, exponential growth, institutionalization

SLN support. . . SLN support. . .

1. Model

2. Support

3. Approaches

4. Evaluation

5. Quality

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

What technology, tools, and approaches are necessary?What technology, tools, and approaches are necessary?

ApproachesApproaches

3??Key ElementsKey Elements

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Key ElementsKey Elements Home-grown CMS from 1994 – 2009. Faculty develop their own courses. Empowerment = build automation and build

campus autonomy and self-service. Andragogy

Challenge: limited staff & resources, no CMS, exponential growth.

SLN technology, tools, & approaches. . .SLN technology, tools, & approaches. . .

1. Model

2. Support

3. Approaches

4. Evaluation

5. Quality

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

  Pedagogy Andragogy

The learner

Dependent. Teacher directs what, when, how a subject is learned and tests that it has been learned.

Moves towards independence. Self-directed. Teacher encourages and nurtures this movement.

The learner's experiencePassive. Teaching methods are didactic.

Interactive. Teaching methods include discussion, problem-solving, etc.

Readiness to learn

People learn what society expects them to. So that the curriculum is standardized.

People learn what they need to know, so that learning is organized around real life application.

Orientation to learningAcquisition of subject matter. Curriculum organized by subjects.

Learning experiences should be based around experiences, since people are performance centered in their learning.

!!PedagogyAndragogyPedagogyAndragogy

According to Malcolm Knowles1970’s

A Comparison… A Comparison…

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches?

How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches?

EvaluateEvaluate

4??Key ElementsKey Elements

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Key ElementsKey Elements Online teaching and learning Effectiveness:

Start with a theoretical framework to inform and contribute to practice, approaches, models, processes

Programmatic Effectiveness: In a systematic regular way ask what is working and what can be improved?

Challenge: proof of concept, scalability, institutionalization, sustainability.

SLN evaluation…SLN evaluation…1. Model

2. Support

3. Approaches

4. Evaluation

5. Quality

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

How do you insure course quality?How do you insure course quality?

5??Key ElementsKey ElementsQualityQuality

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Key ElementsKey Elements Course templates/standards/wizard. Course review rubric/checklists- QM Revise and Improve new faculty wkshp. RFIDI: http://sln.suny.edu/teachingsurvey

Community of faculty & IDs

Challenge: quality on a large scale and growing number of “experienced” online faculty.

SLN course quality. . .SLN course quality. . .1. Model

2. Support

3. Approaches

4. Evaluation

5. Quality

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •????

Any questionsAny questionshttp://www.slideshare.net/alexandrapickett/http://www.slideshare.net/alexandrapickett/

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P. Universidad Católica de Chile P. Universidad Católica de Chile O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c eO n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C h I l e , 2 0 0 9 •

Thank you!Thank you!Alexandra M. [email protected]

Join my network!

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Alexandra M. [email protected]

Join my network!

http://www.twitter.com/alexpickett http://www.slideshare.net/alexandrapickett/slideshows http://www.youtube.com/user/alexandrapickett http://slnsolsummit2009.edublogs.org/ http://etap687.edublogs.org http://twitter.com/slnsolsummit http://flickr.com/photos/alexandrapickett http://www.spock.com/Alexandra-M.-Pickett-TFZBh10F http://www.linkedin.com/in/alexandrapickett http://www.pandora.com/people/alexandra.pickett http://del.icio.us/alexandrapickett/ http://www.diigo.com/profile/alexandrapickett Alejandra Subagja in Second Life

http://slurl.com/secondlife/SUNY%20Learning%20Network/128/128/0 Skype: alexandrapickett