ParticipAction Consulting IncParticipAction Consulting, IncCapabilities Statement

June 2011

Customized, collaborative training design, facilitation and e-learning focused on:

LeadershipStrategic Workplace Collaboration

Communication Skills Communication Skills Train-the-Trainer

E bli h d i 2006 P i i A i C l i I i W d S ll b iEstablished in 2006, ParticipAction Consulting, Inc. is a Woman‐owned, Small business

NAICS codes:541611 - Administrative Management and General Management Consulting Services 611410 Business and Secretarial Schools611410 - Business and Secretarial Schools 611420 - Computer Training 611430 - Professional and Management Development Training 611710 - Educational Support Services

874-4 Training Services: Instructor-Led Training, Web-Based Training and Education Courses, Course Development and Test Administration.

874-2 Facilitation Services

2

ParticipAction Consulting, Inc. believes it’s time for innovation. p g,It’s time for participants to take action.

ParticipActionp

Participants

ParticipAction Consulting,

Inc.

Action

3

Our Learning Methodology

ParticipAction offers a comprehensive range of business solutions through our signature “LearningConstruction Site” (LCS). LCS is Active learning with a collaborative edge. The method acknowledges that 21st century employees step into the role of “learners” and “knowledge builder” on a continuous basis –not just in a training session - and that their personal and collective ability to learn, relearn and unlearn is critical to their organization’s success.

The governing rule of LCS is: “Don’t listen to the instructor. Do talk to your neighbor.” The governing rule of LCS is: Don t listen to the instructor. Do talk to your neighbor. The intensively collaborative nature of our work in the design and delivery of learning experiences is what sets ParticipAction Consulting, Inc. apart from all the rest.

4

Key Services

• Course Catalog / Custom Course Development & Delivery • E-learning Development / Online Seminars • Facilitation Services• Facilitation Services• Strategic Dialogue

Delivered face to face and through e learning our workshops and facilitation services aim to resolve Delivered face to face and through e-learning, our workshops and facilitation services aim to resolve business issues and needs. We address all steps in the training process including the following areas:

Needs Assessment• Needs Assessment• Course Material Preparation• Facilitation and Delivery• Training Evaluation

5

Course Catalog / Custom Course Developmentg p

Our philosophy is based on participative, dynamic training where learners are the drivers enabling change both in personal and organizational growth.

• Hands-on active learning with a collaborative edge allows immediate application of learning back to the job

• A wide spectrum of curriculum expertise: leadership, team communication, training of trainers, team productivity, emotional intelligence, conflict resolution, critical thinking, problem solving, customer service, management and supervisory skills, records management, project management, executive retreats and strategic planning.

6

E-Learning / Online SeminarsgUsing advanced technology, ParticipAction delivers e-learning training in as little as 60 days. Our experience as trainers helps us understand the learning process of adults and allows us to develop interesting and effective e-learning courses. Our process:

• Transform and retool existing training to deliver learner-paced web courses or create new custom designed courses

• Produce web applications for job aids or supporting • Produce web applications for job aids or supporting learning materials

• Design effective online seminars using web conferencingtechnologies that engage and teach reaching a dispersed audience

Client’s are provided with the ability to track who is viewing the online training course and how they respond to quizzes. 7

Facilitation Servicesac tat o Se cesParticipAction can help design and facilitate meetings in which a team reflects on how it is working, the challenges ahead and how best to move forward. Well functioning leadership teams require dialogue competence to keep conversation moving and to generate insights. We help teams develop this competence i i i i f l i ti l h h W ld C fé C ll b ti I i in engaging sessions using powerful experiential approaches such as World Café, Collaborative Inquiry or Graphic Facilitation. Our Facilitation will:

• Transform plans into action allowing the learning p g gto continue well after the session ends.

• Achieve team excellence and increased performance through improved group interactions and communication.

• Unlock creativity and unleash energy through the power • Unlock creativity and unleash energy through the power of dialogue

8

ClientsClients

• Goddard Space Flight Center NASA• Pension Benefit Guaranty CorporationPension Benefit Guaranty Corporation• International Monetary Fund• National Labor Relations Board• Environmental Protection Agencyg y• US Department of Justice• US Army/US Navy/USMC• Keane Federal Systems• Serco North America • SiloSmashers Inc.• USDA Graduate School

YMCA f G t O h• YMCA of Greater Omaha• Organization of American States

9

ParticipAction Staffp

ParticipAction Consulting, Inc. is made up of a team of diverse and experienced practitioners with a record of success in the following areas:g

• Human Capital Development• Training Design and Content Development• Facilitation and Coaching• Training for IT Systems• Web Design and Production

10

Adriano Pianesi brings more than 15 years of his experience in the nonprofit, government and private sector to his work in training adults, course development, facilitation and e-learning. He is an innovator and practitioner in dialogue education and conversational learning. His strengths lie in his ability to diagnose clients’ underlying organizational issues to develop and implement strategies that support organizationalclients underlying organizational issues to develop and implement strategies that support organizational change and meet client business goals. He has built a reputation for developing concepts, processes and systems for interactive learning and lasting change. Mr. Pianesi is a certified Action Learning Coach and Harvard Discussion Method expert. He holds an MBA from the University of Milan.

Jean Palmer M S has over 25 years of training experience in both the public and private sector with anJean Palmer, M.S., has over 25 years of training experience in both the public and private sector with an in-depth adult education background. She provides our clients the benefit of her extensive experience in course development, training delivery, strategic planning, coaching and facilitation and of her knoweldge of training in federal government settings. Adept at assisting organizations in recognizing and developing leadership talent in their team members in order to enable team members to deal with current situations and effectively envision and create their future. Highly organized and enthusiastic with a positive and motivating style.

Ada L. Gonzalez has expertise from more than 20 years of extensive and diverse experience in developing systems, training processes, and transformative conversations for learning and lasting change. As consultant, executive coach, trainer, presenter, psychotherapist, mediator, and educator she has focused on understanding people cultures organizations and systems dynamics She grasps concepts issuesunderstanding people, cultures, organizations and systems dynamics. She grasps concepts, issues, connections and nuances of meaning that others often overlook, and, as a result, effectively support change processes and teach people with diverse needs.

Dianne Sutton is experienced in delivering and coordinating training and development projects for private and public sector clients She design and deliver workshops team building retreats keynotes and briefingsand public sector clients. She design and deliver workshops, team building retreats, keynotes and briefings to diverse client groups and is certified in Myers Briggs Type Inventory. She authored book, Workplace Etiquette, A Guide to Surviving and Thriving in the Today’s Workplace (Personal Transformation Press). She Served as an Adjunct Professor at American University, School of Communication, Washington, D.C. for 12 years, primarily taught Small Group Communication Management, a 15-week experiential course. 11

Cynthia Way works with clients to develop a compelling vision, for themselves as leaders and for their organization, and how to stay focused and energized on implementing the strategy to manifest that vision. Cynthia helps people realize their inner resources, become more self-aware, overcome challenges, and go beyond the ordinary to achieve extraordinary results. Cynthia is often described as direct, challenging,beyond the ordinary to achieve extraordinary results. Cynthia is often described as direct, challenging, humorous, and insightful. She helps clients to develop mastery in leadership competencies and further develop the art of communication, learning the balance between listening, questioning and advocating. Her certifications include: Top Secret, SCI, Full Scope Polygraph with Background Investigation, Professional Certified Coach (PCC) from the International Coach Federation.

Le’Angela Ingram brings over 25 years of experience in training facilitation organization development andLe’Angela Ingram brings over 25 years of experience in training, facilitation, organization development and professional coaching and consulting. In addition to her expertise in leadership, management, supervision, and interpersonal skills training, she specializes in leading change, and diversity awareness. She serves as an executive coach for the Partnership for Public Service and other Leadership Development programs for the Federal Government. Conference. Her specialties include: Leadership Development Training Programs, Leading Change and Change Management Programs, Diversity Training, MBTI Certified, Executive Coaching

Alice Haagen has a passion for working with organization leaders to identify their successful HR programs and practices as well as to develop new programs that increase leader effectiveness. In the past three years, more than 125 leaders from 24 different organizations have graduated from Alice’s unique leadership development workshop series Alice earned a BS in Education from the New York State College at Buffalo and MS and PhD

Leading Change and Change Management Programs, Diversity Training, MBTI Certified, Executive Coaching and Organization Development Consulting.

workshop series. Alice earned a BS in Education from the New York State College at Buffalo, and MS and PhD degrees in Education from the Pennsylvania State University. Giving back to the community is also important to Alice. She currently serves on The Board of Directors for Habitat for Humanity, Northern VA as well as on the Advisory Board for Marymount University Reston Campus Graduate and Adult Education Programs.

John Chynoweth provides senior level consulting to ParticipAction e-learning services. He is an

12

y p g p gexpert of using Microsoft .NET technologies for e-learning. In his work in the area of Test Administration, he has developed a unique way of integrating .NET web pages with the Computer Based Training modules to track user activities.

ParticipAction Consulting, Inc.306 Aspen Place

Alexandria, VA 22305Tel. 202.262.3371 / 703.920.0208

Fax 703 562 0856Fax 703.562.0856Contact: Adriano PianesiEmail: a@pactionc.com

Website: www participactioninc comWebsite: www.participactioninc.com

Established in 2006, ParticipAction Consulting, Inc. is a Woman-owned, Small business