our social media journey: a conexus love story. source: cuna & cucc, 2011 our challenge

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Our Social Media Journey: A Conexus Love Story

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Page 1: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

Our Social Media Journey:A Conexus Love Story

Page 2: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

1996 2002 2006 2008 20100

2

4

6

8

10

12

17%

of the population is between 18 and 24

4%

of credit union members are between 18 and 24

Source: CUNA & CUCC, 2011

Our Challenge

Page 3: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge
Page 4: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge
Page 5: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge
Page 6: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

Source: The College Board Arts and Sciences Group

89%Source: Forrester Research, 2012

Page 7: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

“We actually believe we can change the world. Regardless of our agendas, beliefs, or reasoning, we believe that we can make the world better than previous generations have left it. We will change the course of history.”

JORDAN FLORAGEN Y BLOGGER

Page 8: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

Facebook Screenshot

Page 9: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge
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LinkedIn Screenshot

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YouTube Screen Shot

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The Big, Scary Examples1. @conexus_cu says my wife did not make a $7000 business deposit. Expect a report to @reginapolice

3. Why yes I love when the bank manages to loose 1000 dollars from my account #conexus #useless

2. @Eric_Dillon @Conexus_CU your services fee's are absolutely fucking awful. I wasn't aware you thought I was a millionaire. #gooutofbusiness

Page 19: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge

The Bright, Cheery Responses1. @Conexus_CU Thanks for the prompt response very much appreciated. #conexus

2. @Conexus_CU Thanks for your help

3. “That’s great, got it figured out now” (money not lost)

Page 20: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge
Page 21: Our Social Media Journey: A Conexus Love Story. Source: CUNA & CUCC, 2011 Our Challenge