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PTCS Program Redesign: Pre-Roundtable Brown Bag Amy Burke, Program Support Specialist August 1, 2019

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Page 1: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

PTCS Program Redesign: Pre-Roundtable Brown Bag

Amy Burke, Program Support Specialist August 1, 2019

Page 2: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Hello! Amy Burke PTCS Redesign Lead ● 503.230.4364 ● [email protected]

Page 3: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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● The Why

● Big Picture Goals

● The Process

● Down in the Weeds

● Discussion

● Next Steps

The Agenda

Page 4: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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We got the message: PTCS is complicated.

Challenging implementation

with many barriers to entry

Cumbersome reporting

Technical specs need

updating

Difficult oversight

Page 5: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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0

0.5

1

1.5

2

2.5

aM

w

2012

2013

2014

2015

2016

2017

2018

Target

PTCS Annual Savings

Page 6: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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● Simplify PTCS for utilities and technicians to increase uptake

● Simplify systems, materials, and infrastructure

● Update technical specifications and program design to reflect the changing market

Big Picture Goals

Page 7: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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The Process

Reporting Specifications Documentation

Lack of Training Cumbersome QA

Started down in the weeds: What are all the issues?

NO

V 2

018

AP

R 2

019

Called in the experts: Utility Workgroup, Engineering, IT, Compliance, and Evaluation

JAN

20

19 -

P

rese

nt

Option 1

Plans to present the three lowest barrier options

Option 2 Option 3

NO

V –

DE

C

20

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Page 8: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Utility Workgroup

Thank you, participants!

Alicia Harmanson, Lewis County PUD

Jim Maunder, Ravalli Electri

Michael Currie, Clallam PUD

Ryan Perry, Tillamook PUD

Anita Clever, Klickitat PUD

Jody Howe, Central Electric Co-Op

Michelle Ehrlich, Cowlitz PUD

Sara Bernards, McMinnville Water and Light

Brandy Neff, PNGC

Joe Hull, Midstate Electric

Nancy Phillip, Benton PUD

Scott Mayfield, Kootenai Electric

Charles Schifferdecker, Eugene Water & Electric

Kevin Watier, Snohomish PUD

Pat Didion, Milton-Freewater

Todd Williams, Inland Power

DuWayne Dunham, Clark PUD

Lindsey Hobbs, Inland Power

Penny Brambrink, Flathead Electric

Wid Ritchie, Idaho Falls Power

Eric Miller, Benton REA

Mattias Jarvegren, Clallam PUD

Ryan Davies, Central Electric Co-Op

Page 9: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Workgroup Topics

Specification Review

Documentation Reporting Training

Content & Process

Quality Assurance Criteria & Process

Ease of implementation

Inspection failure rates

Cost to commission

Variable speeds: game changing?

Data and market trends

Obstacles and best practices

Assess requirements

Impact to oversight

Streamline training obligations

Improve scheduling and rural access

Leverage regional and market partners

Address contractor turnover

Streamline QA process and lower cost

Reduce barriers

Partner with utilities

Obstacles and best practices

Assess reporting requirements and impact to savings

Impact to oversight

Page 10: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Next Step Consultation

Engaged Utilities

IT Systems

Compliance & Planning

Engineering Heat Pump

Field Studies

Marketing & EERs

Contractor Network

Expertise Gathered Up Until Today

Engaged Utilities

Contractor Network

Engineering & National

Experts

Manufacturer Data &

Interviews

Research Projects IT Systems

Program Data & Market

Trends

Compliance, Planning, & Evaluation

EERs

The Advisors

Page 11: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

Progress Report

Page 12: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Reviewed requirements for 24 non-BPA utilities with similar programs.

Some questions that were considered:

● Which specifications are being used and how are they applied?

● Are there alternatives methods to verify specifications?

● Are there other useful tools, models, calculators or methods?

National Utility Programs

Page 13: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Idaho Power NYSERDA Mass Save Alliant Nebraska PSEG Long Island

BC Hydro, Puget Sound Energy Xcel Energy ETO, NEEP, PG&E TVA, SWEEP

Com Ed, Duke, Efficiency Vermont, Eversource Florida Power and Light, Focus on Energy Wisconsin SMUD, SDG&E, SCE

Top Tier Commissioning with Verification

Higher Level of Support and Documentation

Mid Tier No Verification

Some Guidance

Lower Tier Box Spec, Low Utility

Engagement, Prescriptive Rebate

BPA

Page 14: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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● Goals:

○ Reduce duplication between documentation and reporting requirement

○ Only require relevant documentation

○ Make any documentation and report user friendly

● Analysis underway regarding if the sizing documentation is a necessary requirement

● We are aware of issues involving paperwork burnout and contractor turnover

Documentation Requirements

Page 15: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Considering all options! Options to be presented in November, but ideas being discussed are:

● Offline version of the registry

● Option to upload backup documentation and email utility directly

● Simplify the interface to enter projects

● Suggest the appropriate Measure RefNo on the report

Goal: Least amount of interaction with reporting as possible.

Reporting Requirements

Page 16: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Technical Specifications

• Identified questions

•Prioritized specifications from 12 to 6

High Level Overview

•National Experts

•National Utilities •Utility Workgroup

•Heat Pump Field Study

Scoped Research •Coming soon in November

Final Recommendations

Research Goals: ● Identify any specifications that could be simplified or removed ● Update any specifications for Variable Speed units and any other

current applications

Page 17: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Sizing

● “Like for like” sizing is common

● Investigating all alternative sizing methods

External Static Pressure & Airflow

● Exploring the accuracy and reliability of multiple alternative methods to measure airflow, including external static pressure and temperature rise

● Discussing if the correction factor in the TrueFlow test can be elimintated

Technical Specifications

Page 18: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Refrigerant Charge

● Considering using the manufacturer’s charging method as the preferred option

● Exploring the reliability of the temperature rise method and its ability to capture overcharged systems

Controls

● Discussing if the current Compressor Low Ambient Lockout specification is relevant to today’s installations

● Considering how to adapt the spec for systems sized without strip heat

Technical Specifications

Page 19: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Duct Leakage

● BPA is aware that duct system design and tightness is important to a heat pump installation, but overall feedback is that requiring the ducts be sealed is a significant hardship

Ground Source Heat Pumps

● Recommendations to simplify coming in November

PTCS & Prescriptive Duct Sealing

● Recommendations to simplify coming in November

Technical Specifications

Page 20: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Goals: Increase availability, decrease cost, decrease need for travel, and address low literacy levels

● Remote, online classes to be available at any time

● In-person training for some elements, test proctoring, and in-field technician support

● Training on other topic areas created and available: sizing & administrative process

Training Process

Page 21: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Quality Assurance Process Goals: Reduce contractor call-backs for failures, increase real-time inspections and on-site corrections, decrease inspection cost, and simplify remediation

● Adding ability to inspect a percentage of projects remotely

● Working with the contractor for on-site inspections with a combination of pictures and non-recorded video

● Process possible offline

● Test pilot planned to start in early 2020

Page 22: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Quality Assurance Process ● In-person inspections criteria and process will still be

available for the QA vendor and utilities

● Percentage of in-person inspections will be devoted to working with new technicians

● Analyzing how to target the inspection criteria on the highest failing specifications

● Simplifying requirements for utility representatives to become inspectors and offer self-inspections

Page 23: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Discussing more ideas!

● Technician recognition program

● Some sales training

● Some element of continuing education

● Clarifying requirements for alternative qualifying certifications

● Considering certifying entire contracting companies in addition to individual technicians

Technician Outreach

Page 24: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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● Streamlining the program participation requirements

● Streamlining the contractor sign on process

● Discussing how best to leverage a technician network and recognize high-performing technicians

● Planning to schedule a regular meeting for participating utilities to discuss wins and obstacles with PTCS

General Program Design

Page 25: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

Discussion

Page 26: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Is the approach comprehensive enough? If no, what is one thing you would add?

Page 27: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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From project completion through invoicing, are there additional barriers you would like us to address?

Page 28: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

Next Steps

Page 29: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Brown Bag & Customer Feedback

Fall Roundtables

AUG ~ OCT NOV ~ DEC

Internal Decisions Based on Feedback

Early 2020

Implement Redesigned Program

OCT 2021

Next Steps

RTF Discussions, System and Tool Development, Implementation Pilots, Extensive Field Testing

2020

Page 30: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Next Steps

Option 1

Option 2

Option 3 N

OV

– D

EC

2

019

• November 21, 2019 brownbag

• Present three groups of recommended options to improve PTCS

• Prior to this meeting, a summary document will be provided including received feedback, all the simplification efforts, and what can or cannot be done and why.

Page 31: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Any feedback or questions?

Page 32: PTCS Program Redesign - BPA.gov · 2 Hello! Amy Burke PTCS Redesign Lead 503.230.4364 aaburke@bpa.gov

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Amy Burke ● [email protected] ● 503.230.4364