qual esomar rebel manifesto v13112014 versie 2

84
REBELS IN RESEARCH PRESENT// R.E.B.E.L. MANIFESTO @rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

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REBEL Manifesto, presented by Blauw Research and InSites Consulting at the ESOMAR Qualitative Congress 2014 in Venice (IT). Together with our ‘frenemies’ at Insites, we collected the biggest #MRX frustrations and deepest #MRX secrets. We like to call ourselves Rebels in Researchand hosted a workshop together at the ESOMAR Global Qualitativeconference in Venice. This session is about changing the future of research.

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Page 1: Qual esomar rebel manifesto v13112014 versie 2

REBELS IN RESEARCH PRESENT//

R.E.B.E.L.MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 2: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 3: Qual esomar rebel manifesto v13112014 versie 2

WHO ARE WE?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 4: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 5: Qual esomar rebel manifesto v13112014 versie 2

8 REBELS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 6: Qual esomar rebel manifesto v13112014 versie 2

YOUNG AT HEART

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 7: Qual esomar rebel manifesto v13112014 versie 2

TECH-SAVVY

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 8: Qual esomar rebel manifesto v13112014 versie 2

IN LOVE WITH

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 9: Qual esomar rebel manifesto v13112014 versie 2

CONSUMER

INSIGHTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 10: Qual esomar rebel manifesto v13112014 versie 2

BUT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 11: Qual esomar rebel manifesto v13112014 versie 2

ALSO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 12: Qual esomar rebel manifesto v13112014 versie 2

FRUSTRATED

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 13: Qual esomar rebel manifesto v13112014 versie 2

UNSATISFIED

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 14: Qual esomar rebel manifesto v13112014 versie 2

NOT PROUD

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 15: Qual esomar rebel manifesto v13112014 versie 2

OF OUR #MRX

INDUSTRY

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 16: Qual esomar rebel manifesto v13112014 versie 2

WE WANT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 17: Qual esomar rebel manifesto v13112014 versie 2

CHANGE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 18: Qual esomar rebel manifesto v13112014 versie 2

DO YOU?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 19: Qual esomar rebel manifesto v13112014 versie 2

WE KNOW

YOU DO!

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 20: Qual esomar rebel manifesto v13112014 versie 2

REBELSINRESEARCH.COM

#100+ CONFESSIONS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 21: Qual esomar rebel manifesto v13112014 versie 2

WARNING!

THESE CONFESSIONS

CONTAIN EMOTIONAL

and STRONG

LANGUAGE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 22: Qual esomar rebel manifesto v13112014 versie 2

#ANONYMOUS CONFESSION

I’M IN LOVE

WITH FINN

RABEN

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 23: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 24: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

AND THE

WINNER IS…

Page 25: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 26: Qual esomar rebel manifesto v13112014 versie 2

LIVE ON STAGE*

#ANONYMOUS CONFESSION

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 27: Qual esomar rebel manifesto v13112014 versie 2

LET’S START THE

#MRX REVOLUTION

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 28: Qual esomar rebel manifesto v13112014 versie 2

#RESULTS

#EXPERTS

#BRAVERY

#EFFECTIVE SELLING

#LOL

THE

R.E.B.E.L.

MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 29: Qual esomar rebel manifesto v13112014 versie 2

RESULTS BEAT THE

PROCESS

R.E.B.E.L.

RULE #1

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 30: Qual esomar rebel manifesto v13112014 versie 2

Clients are being stubborn and want to keep

using a long list of questions that are not

contributing to the objective at all. This

leads to participant frustration and does

not add any value to the research.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 31: Qual esomar rebel manifesto v13112014 versie 2

QUICK //NOT DIRTY

CHEAPER //NOT ‘CHEAP’

ENGAGED //NOT ‘SLIDES’

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 32: Qual esomar rebel manifesto v13112014 versie 2

I read a report that has

more than 20 pages, has text all

over the place and graphs that

are really ugly, for instance a

graph with only one 100% bar…

ANONYMOUS

100%

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 33: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

AGILE AGENTS

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 34: Qual esomar rebel manifesto v13112014 versie 2

EXPERT

COLLABORATIONS

R.E.B.E.L.

RULE #2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 35: Qual esomar rebel manifesto v13112014 versie 2

Respondents are approached as a

'resource' rather than an individual.

I hate it when people criticise their

view of the world, disrespect them

for not having understood a product/

message/ campaign the way the

company intended it.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 36: Qual esomar rebel manifesto v13112014 versie 2

EMPOWER

THE

CONSUMER

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 37: Qual esomar rebel manifesto v13112014 versie 2

Agencies don't spend time to get to

know your problem, think you are

a wallet, a lead, and

not a partner...and this happens

most of the time...so I grow to

hate agencies....

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 38: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

FRIENDS &

FRENEMIES

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 39: Qual esomar rebel manifesto v13112014 versie 2

BE BRAVE

R.E.B.E.L.

RULE #3

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 40: Qual esomar rebel manifesto v13112014 versie 2

Clients tell me they want something

different and new, but when it

comes to deciding and making that

change, they just stick with the old

and tried methods! Grrrrr...

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 41: Qual esomar rebel manifesto v13112014 versie 2

DARE

TO GO

70/20/10

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 42: Qual esomar rebel manifesto v13112014 versie 2

DARE

TO BE

OPEN

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 43: Qual esomar rebel manifesto v13112014 versie 2

I want to join my clients’ team so

that they are willing to pay for the

advise I give them. I want to be

more like a consultant who also has

research skills, rather than a

researcher who is appreciated for

vision & knowledge of customer

experience.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 44: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

PARTNERS

IN CRIME

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 45: Qual esomar rebel manifesto v13112014 versie 2

EFFECTIVE SELLING

R.E.B.E.L.

RULE #4

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 46: Qual esomar rebel manifesto v13112014 versie 2

Our board doesn't understand the

true importance of research and of

really listening to your customers.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 47: Qual esomar rebel manifesto v13112014 versie 2

SELL

CHANGE //NOT RESULTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 48: Qual esomar rebel manifesto v13112014 versie 2

No-one likes to admit that

we bullshit all the time. A lot of

what we tell people is extremely

'filtered', exaggerated. It's an

inevitable part of human

interpretation, but sometimes

it's on purpose to get a job done or

get a message across.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 49: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

ACTION

HEROES

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 50: Qual esomar rebel manifesto v13112014 versie 2

LOL!

MAKE IT FUN

R.E.B.E.L.

RULE #5

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 51: Qual esomar rebel manifesto v13112014 versie 2

I feel ashamed when I'm filling in

questionnaires nowadays that are

obviously way too long

and very dull. But then I realize how

many of that same questionnaires I

have made in my career...Sorry!

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 52: Qual esomar rebel manifesto v13112014 versie 2

GAMIFIED IS

THE NEW

NORMAL

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 53: Qual esomar rebel manifesto v13112014 versie 2

WE ARE

PEOPLE

ENGAGERS

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 54: Qual esomar rebel manifesto v13112014 versie 2

#RESULTS

#EXPERTS

#BRAVERY

#EFFECTIVE SELLING

#LOL

THE

R.E.B.E.L.

MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 55: Qual esomar rebel manifesto v13112014 versie 2

SO…

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 56: Qual esomar rebel manifesto v13112014 versie 2

WHAT’S NEXT?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 57: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

Things will change

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 58: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

And make it bigger as we go

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 59: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 60: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 61: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 62: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 63: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 64: Qual esomar rebel manifesto v13112014 versie 2

DO ONE THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 65: Qual esomar rebel manifesto v13112014 versie 2

1. WRITE YOUR DOT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 66: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 67: Qual esomar rebel manifesto v13112014 versie 2

2. COMBINE YOUR DOTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 68: Qual esomar rebel manifesto v13112014 versie 2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 69: Qual esomar rebel manifesto v13112014 versie 2

3. START THE CHANGE!

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 70: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

Things will change

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 71: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

And make it bigger as we go

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 72: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 73: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 74: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 75: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 76: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 77: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 78: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 79: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 80: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 81: Qual esomar rebel manifesto v13112014 versie 2

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 82: Qual esomar rebel manifesto v13112014 versie 2

THE

REVOLUTION

HAS BEGUN

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 83: Qual esomar rebel manifesto v13112014 versie 2

START WITH

YOUR DOT

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 84: Qual esomar rebel manifesto v13112014 versie 2

SHOULD YOU

FORGET, WE’LL

REMIND YOU ;)

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014