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IFDA 2018 Annual Convention
http://www.ifda.org Register Today!
Illinois Funeral Directors Association
2018 Annual Convention
Peoria Civic Center
201 SW Jefferson Ave
June 25—28, 2018
Monday, June 25, 2018
Early Arrival Meet & Greet—Obed & Isaac’s, 321 NE Madison Ave., Peoria 7:00 pm—9:00 pm Tuesday, June 26, 2018 Registration Desk Open 7:00 am—7:00 pm
Keynote: ”Camp Douglas” - Todd Van Beck 1FD 8:45 am—9:35 am Refreshment Break 9:35 am—9:50 am “Playing with a Full Deck” - W. Ashley Cozine 1FD 9:50 am—10:40 am “Advantages and Disadvantages of Preneed Trust” - Jim Breaux 1FD 10:55 am—11:45 am Lunch On Your Own 11:45 am—1:00 pm “The Assassination & Funeral of Abraham Lincoln” - Todd Van Beck 2FD 1:00 pm—2:40 pm Refreshment Break 2:40 pm—2:55 pm “Embalming Best Practices—New Techniques” - Shane Ritchie 2.5EMB 2:55 pm—5:00 pm Exhibit Floor Ribbon Cutting *1FD|1EMB 5:15 pm—7:15 pm Member Appreciation Party—Cotillion Ballroom Marriott Pere Marquette 7:15 pm—10:15 pm Wednesday, June 27, 2018 Registration Desk Open 7:30 am—5:00 pm “Property After Death” - Karen Yarbrough & Mario Reed 1.5FD 8:00 am—9:15 am “National Cemetery Scheduling Office” - Rufino Arbas, Steve Ecker 1.5FD 8:00 am—9:15 am Refreshment Break 9:15 am—9:30 am “Employee Empowerment: Profitability, Culture, and Satisfaction” - Tim Bridgers 1FD 9:30 am—10:20 am “IVRS Tips and Tricks—Part 2” - Kristen Nolen 1FD 9:30 am—10:20 am Refreshment Break 10:20 am—10:35 am “Retire Well” - Doug Skinner 1GE 10:35 am—11:25 am “Pricing for Cremation Services” - Tom Flynn 1GE 10:35 am—11:25 am Exhibit Floor Open (Lunch at Noon) *1FD|1EMB 11:30 am—2:30 pm “Retirement Plan Options for Small Business” - John Swift 1GE 2:30 pm—3:20 pm “Working with Millennials” - Leili McMurrough 1GE 2:30 pm—3:20 pm
“Idea Exchange” - Randy Earl 1FD|1EMB 3:35 pm—5:15 pm “Embalming Obese & Opioid Cases,” Plus Demonstration - Shane Ritchie 2EMB 3:35 pm—5:15 pm
Thursday, June 28, 2018 NFDA Certified Preplanning Consultant Seminar 8FD 7:30 am—4:00 pm
Refreshment Break 3:20 pm—3:35 pm
Professional Session & Service of Remembrance 7:45 am—8:45 am
Friday, June 29, 2018 NFDA Certified Preplanning Consultant Exam 8:30am—10:45am
Reality of Funeral Service
*You can only receive credit for the exhibit floor one time.
A multi-day registration can achieve up to 16 hours of CE depending on session selection.
To receive credit, you will need to be scanned for each session. Certificates of Attendance will be emailed for each session attended after convention.
Please note that all CE and exhibits will be held at the Peoria Civic Center.
2018 Convention Agenda 2018 Convention Agenda
Register by May 31, 2018 for Earlybird Rate!
Monday, June 25, 2018
Early Arrival Meet & Greet
Obed & Isaac’s Microbrewery and Eatery
321 NE Madison Ave., Peoria, IL
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Arriving Early? Join us! Hotel Registration Information
The Peoria Marriott Pere Marquette is our host hotel and is adjacent to the Peoria Civic Center. The group rate is $144 per night plus applicable taxes. To make reservations, please call 309-637-6500 and reference the Illinois Funeral Directors Association, or rate code IFDN. The reservation cutoff deadline is June 1, 2018. After June 1, all guest rooms not reserved are released for general sale. Reservations must be guaranteed with a credit card. Cancellations must be made no less than 48 hours before the reservation begins. Free parking is available in the parking deck behind the hotel. The parking deck is connected to both the hotel and Peoria Civic Center. Valet parking is also available for $12 per day. Internet is included with room purchase. Check-in is at 4pm, and check-out is at noon. Staying at the host hotel allows the IFDA to maintain lower registration rates, provides networking opportunities, and saves you walking and driving time.
Peoria Marriott Pere Marquette 501 Main St.
Peoria, IL 309-637-6500
Call early for IFDA hotel rates!
Check out what Peoria has to offer: WWW.PEORIA.ORG
Exhibit Hall Why Attend? We know you are flooded with opportunities for professional development every day. Webinars, seminars, workshops, institutes… the list goes on. No one can take advantage of every opportunity. You don’t have the time or funds to do so. We know you must be judicious with your time and funds devoted to continuing education.
We think you will find the 2018 IFDA Annual Convention a valuable return on investment. HONORING THE PAST—Our exhibitors and speakers are industry experts and solution-providers with extensive experience in the funeral care world. Hear Todd Van Beck honor the past when he tells the histories of Camp Douglas and Abraham Lincoln’s assassination and funeral. TREASURING THE PRESENT—Embrace the present world of funeral care by learning the latest trends, strategies, and innovations in the field. No matter how long you’ve been in the business or what position you hold, there are always new things to learn. Be sure to hear Shane Ritchie treasure the present by attending his seminars on the newest embalming techniques. SHAPING THE FUTURE—Discovering innovative products and services is necessary to stay competitive in today’s business world. We want to help you plan for the future by providing the best resources available. Ashley Cozine and Jim Breaux will help you learn how to shape the future during their talks on planning ahead and preneed trusts. Our speakers are proven business leaders, strategists, practitioners, and peers. Many of them are current funeral care professionals; others are well-respected professional leaders who know what you need to know. You’ll gain a thorough understanding of tried-and-true funeral care fundamentals and unique insight into the innovative new practices that will change how the funeral care professional does business.
The IFDA Exhibit Hall has everything you need to efficiently run your funeral home and keep you updated on rapidly changing technologies and techniques.
The Exhibit Hall features the leading brands and services on display for you to see, try out, and compare. Visiting is a great way to:
Stimulate new ideas for you and your funeral home.
Get a hands-on feel for new products, equipment, technology, and best practices.
Review offers from multiple suppliers at one time.
Meet suppliers you are considering doing business with or have done business with before.
A large variety of funeral care industry service providers are featured. Take advantage of this opportunity to get a look at products and services that can make you more productive and cutting-edge.
Let’s be honest—the Annual Convention is a lot of learning, networking, and exploring of ideas packed into a short amount of time. But most of all, it’s fun!
Register and plan your trip today!
Keynote Address Tuesday, June 26, 2018
Todd Van Beck is our 2018 keynote speaker. Todd is an active author and lecturer on a variety of subjects concerning the funerals of the famous, the psychology of grief, and general management issues in the funeral service profession. He has published over 800 professional articles, and more than 65 books and professional training manuals.
Mr. Van Beck holds a Diploma in Mortuary Science from the New England Institute of Anatomy, Sanitary Science, Embalming, and Funeral Directing in Boston, a Bachelor’s Degree from Mount Mercy University in Cedar Rapids, a Master’s Degree from Mount St. Mary’s Seminary in Cincinnati, and an honorary Doctorate in Humane Letters from the Commonwealth Institute of Funeral Service in Houston.
He is also a member of the Abraham Lincoln Association in Springfield, IL, a member of the Advisory Board for the Memphis Salvation Army, a board member of the Memphis Fire Department Museum, and on the board of trustees of the Zion Cemetery in Memphis.
In 2014, Mr. Van Beck was presented the first “Landmark Career Award” by the International Cemetery, Cremation, and Funeral Association in recognition of his devotion and contribution to the funeral service profession.
Mr. Van Beck and his wife Georgia reside in Nashville, TN, and have three grown children.
Todd Van Beck BA, MA, DHL, CFSP Camp Douglas
Based in Chicago, IL, Camp Douglas served as a Union prisoner-of-war camp for Confederate soldiers taken prisoner during the American Civil War. Originally intended to train Union soldiers, it was converted to a prison camp as the war escalated in 1862.
Camp Douglas quickly became infamous for its harsh conditions and is now sometimes referred to as “The North’s Andersonville.” Poor planning, poor medical care, poor leadership, and poor sanitation led to thousands of Confederate dead.
Though the exact number of prisoners that suffered and died during their time at Camp Douglas is unknown, the effects are lasting. Todd Van Beck will detail the horrible situation that took place in our own backyard, including the aftermath for cemeteries and funeral directors as recently as a few decades ago.
This fascinating story is equal parts history and horror, and will serve as the 2018 IFDA Annual Convention Keynote Address.
Proudly Sponsored By:
Exhibitors American Coach Sales American Foundation for Suicide Prevention Baines Professional Vehicles Baldauff Shipping Service Bass-Mollett Publishers Batesville CFL Pre-Need Commemorative Rosaries Cooperative Funeral Fund, Inc. Cremation Systems Criswell Casket Cutco Dodge Express Funeral Funding Federated Funeral Directors of America Funeral Directors Life (FDLIC) Futura Funeral Trust Gift of Hope Great Western Insurance Hoffman Burial Supplies Homesteaders Life Company Keith M. Merrick Company, Inc. Keystone Funeral Home Design Build Lake Forest Casket, Inc. Live Oak Bank Mid-America Transplant Mid-States Recycling Miller Architects & Builders Muster Coaches National Funeral Directors Association Nixon Consulting, Inc. Pekin Life Insurance PFA Tax and Accounting Professionals Pierce Chemical Private Label Caskets Remembrance Innovations, Inc. Shiva Shade Skinner Copper & Ehman Wealth Management, LLC State Auto Insurance Steinhaus Supply Service Trigard United Heritage Insurance Wilbert Burial Vault Worsham College of Mortuary Science
IFDA Associate Members
Funeral service is changing rapidly and the Funeral and Memorial Information Council’s Have the Talk of a Lifetime education initiative is helping consumers understand that everyone has a unique life story worthy of remembering and honoring. During this presentation, attendees will learn more about some of the big trends impacting funeral service and how Have the Talk can help shift consumer opinions and behavior. They will learn about the resources available to help share Have the Talk of a Lifetime with their community, including the new conversation cards, an easy-to-use tool that literally puts Have the Talk into the hands of consumers.
Tuesday, June 26, 2018
Our 2018 Keynote Speaker returns to tell the story of Abraham Lincoln’s assassination and funeral.
On the evening of April 14, 1865, history tells us that John Wilkes Booth, often cited as an insane actor, shot the 16th President of the United States in a theater in Washington, D.C.
This is a story about a complicated conspiracy, an account of heroes and villains, of greed and charity, of forgiveness and revenge. Added to this program on Lincoln’s assassination is an account of Lincoln’s Grand Funeral, which lasted 20 days and traveled 1,700 miles.
This program is supplemented with over 180 historic images from the time period surrounding the assassination.
Embalming is an ever-evolving process. Attendees will leave this session with knowledge of new expertise, techniques, and products that result in better embalming outcomes.
This session will provide a thorough understanding of preneed trusts, including their major advantages and disadvantages. The attendees will leave with a deep understanding of Illinois preneed requirements, how a trust operates, and how to evaluate a preneed trust. Find out if your trust is working for you.
Todd Van Beck, BA, MA, DHL, CFSP “The Assassination and Funeral of
Shane Ritchie, CFSP “Embalming Best Practices—
W. Ashley Cozine, MBA, CFSP, CPC, CCO
“Playing with a Full Deck: Have the Talk of a Lifetime”
Jim Breaux “Advantages and Disadvantages of
Tuesday, June 26, 2018
Member Appreciation Party Marriott Cotillion Ballroom
Live Music from The Rowdy Jones Band
Proudly Sponsored by:
Discounted registration rates apply through May 31, 2018.
From the Cook County Recorder of Deeds and Director of the Property Fraud Unit comes this discussion about property after death. Learn how to transfer homes, cars, and bank accounts without the need of wills, legal fees, or court costs. You will better understand the probate process and learn how to obtain assets without the probate court.
Wednesday, June 27, 2018
Funeral home staff is a true reflection of the vision and leadership of the owner of the funeral home, and directly impacts the customer experience. Funeral directors can ensure financial growth and success with a staff that exhibits the passion that started the business. Mr. Bridgers will describe the importance of employee engagement to the bottom line, identify action items and objectives to improve the workplace culture, and explain how to identify and measure engaged versus disengaged employees.
Illinois-licensed funeral directors register over 110,000 deaths in the Illinois Vital Records System each year. This program will provide training and technical assistance to the users of the online platform. Attendees will have a better understanding of the electronic death registration process in Illinois, learn how to identify the best method(s) for making corrections to registered records, and learn how to navigate IVRS more efficiently.
The National Cemetery Scheduling Office is the gateway to the National Cemetery Administration. It all begins at the Scheduling Office. Attendees will receive an overview of the Scheduling Office, learn the best times to call the Scheduling Office, and learn what information and documents are required. Additionally, the preneed process and how to apply will be explained.
Karen Yarbrough, MA Mario Reed, JD
“Property After Death”
Lt. Col. Rufino Arbas, Jr., USAF, Ret. Steve Ecker
“National Cemetery Scheduling Office”
Tim Bridgers “Employee Empowerment: Profitability,
Culture, and Satisfaction”
Kristen Nolen “IVRS Tips and Tricks—Part 2”
Doug Skinner, CFP, MBA “Retire Well”
Retirement is a complicated process for anybody, and requires a lot of planning. This presentation will allow the listener to understand how to start planning for retirement. They will learn how to understand the stock market, become a better investor, and plan for the future.
John Swift, CFA, CPA “Retirement Plan Options for
Attendees will learn how to offer an affordable retirement plan for owners and employees. This will allow funeral homes to boost retirement savings and improve employee retention. Funeral directors will know the facts for current plan options and identify a type of plan appropriate for their business.
Wednesday, June 27, 2018
Leili McMurrough, BA, JD, LE, LFD “Working with Millennials”
Tom Flynn, CPA/ABV, CFP “Pricing for Cremation Services”
The workforce is changing. This program will help address how to integrate the new generation into the workplace and how to effectively communicate to enhance productivity. Funeral directors will learn the characteristics and learning styles of the millennial generation, several management methods that can be utilized to facilitate a successful work environment, and explore what this generation feels is important in a job and what they expect from their employers.
Mr. Flynn will explain that good bookkeeping is the foundation to all business decisions, and that a business cannot make good decisions without “Good Books.” Attendees will learn the importance of “Good Books,” determine the costs to include with cremation pricing, and understand the importance in believing in your own prices.
Take advantage of this special opportunity to interact with peers. Engage in conversation with colleagues sharing ideas, experiences, and best practices regarding common problems and issues. Each roundtable discussion focuses on one general topic to allow for active discussion among participants after a brief introduction by the roundtable facilitator. Attendees are intended to take away at least one idea for implementation at their funeral home.
Randy Earl, CFSC, CCO
Obesity and the opioid epidemic are both issues the modern world is dealing with, and that includes embalmers. Attendees will leave this session with knowledge of new expertise, techniques, and products that result in better embalming outcomes. The effects of obesity and opioid abuse will be detailed and demonstrated for listeners.
Shane Ritchie, CFSP
“Embalming Obese & Opioid Cases”
Thank you to our continuing education program sponsors:
IFDA Past Presidents Leonard Zielinski and Terry Plummer
Certified Preplanning Consultant PAC Raffle
Celebrating more than 20 years as the national standard for preplanning excellence!
You’ve likely been approached by someone in your community who has said, “Mom and dad want to talk about their funeral arrangements, but it scares me,” or “I know I should schedule a time to meet with you to discuss my wishes, but I just don’t want to think about it.”
Earning your Certified Preplanning Consultant (CPC) designation from NFDA will prepare you with the knowledge, confidence and grace to move these conversations from concern to relief, complete with a plan.
We’re bringing the CPC program to Peoria, Illinois on June 28-29, 2018. I hope you’ll be joining us! As licensed funeral directors, our core responsibility is to provide support to the families we serve as we carry them through some of life’s biggest decisions – about death – and this program will enable you to provide piece of mind through preplanning.
Boost family confidence, differentiate yourself from the competition and position yourself as a preplanning expert in your community!
The application deadline is June 14, 2018! Apply now and we’ll send your Certified Preplanning Consultant Standards Manual so you can prepare for the program.
Heather Braatz CPC, NFDA Education Manager, assists in the development, preparation, delivery, event coordination and promotion of various continuing education processes. She has a BFA from Columbia College Chicago, is a licensed funeral director, a Certified Funeral Celebrant, and serves on the VA
Advisory Committee for Cemeteries and Memorials.
It may be tempting to look at the relative ease with which you can conduct business in Illinois and assume that today’s marketplace evolved naturally, that policy mak-ers had your interests in mind all along. But that’s just not so. Without your association’s efforts, you’d be inundated in ridiculous red tape and legal liability, and your families would have to deal with an even more complicated process when dealing with a death. Show your support for the work the IFDA PAC does on your behalf!
Tickets are available for purchase with check or credit card at www.ifda.org until June 10, 2018. After June 10, tickets can only be purchased with cash or credit card onsite or through any Board Member. If all tickets do not sell, prizes will be adjusted accordingly. No refunds on ticket purchases permitted. Entrants must be 18 years of age or older to be eligible to win. The odds of winning will depend on the number of entries. IFDA has applied for and received a license from the State Board of Elections to conduct this raffle. A copy of our report filed with the State Board of Elections is (or will be) available on the Board’s official website (www.elections.il.gov) or for purchase from the State Board of Elections, Springfield, Illinois. Proceeds benefit the IFDA PAC.
5 for $100
Tickets can be purchased online at www.ifda.org or on-site at
You do not have to be present to win, but you do have to
purchase a ticket!
Tuesday, June 26
$500—Professional Session $500—Member Appreciation
Wednesday, June 27
$1,000—Exhibit Hall Lunch $3,000—Final CE Session
By registering for the IFDA Convention, you agree and acknowledge that you are participating in IFDA events and activities on your own free and intentional will. You acknowledge this freely and knowingly and that you are, as a result, able to participate in IFDA Convention events and hereby assume responsibility for your own well-being. This acknowledgement includes your guest(s)’ participation in any events.
The IFDA Convention plans to take photographs and video during the 2018 Convention and reproduce them in IFDA educational, news, or promotional materials, whether in print, electronic, or other media, including the IFDA website. By participating in the IFDA 2018 Convention, you grant IFDA the right to use your name and photograph for such purposes. All postings are the property of IFDA and may be displayed or used by IFDA for any purpose.
Our registration fee structure allows you to pay one fee to attend both days or any single day of the Convention. Multi-day registration includes all social events and educational programs for every day of the Convention. Single-day registration includes all educational programs and all social events offered for the day on which you register unless otherwise stated.
We know that funeral directors’ schedules can change suddenly. Therefore, we offer a full refund provided IFDA is notified in writing on or before the end of business (4:30pm CST) on June 22, 2018. No refunds will be given past that time.
Please email your cancellations to [email protected] or fax to 217-525-8342. Please note that if you should need to cancel, it is your responsibility to cancel any room reservations you may have.
Liability & Photography Waiver
Registra on Form—Only One Person Per Form
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2018 IFDA Annual Conven on
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□ Licensed Member □ Mul ‐Day $175 $125 □ Tuesday OR □ Wednesday $150 $100 Discounted rates apply
through May 31, 2018.
Be er Late Than Never price
applies to all registra ons
received a er close of busi‐
ness May 31st. A er June
8th, registra ons will be on‐
site only and accepted on a
□ Licensed Non‐Member □ Mul ‐Day $540 $490 □ Tuesday OR □ Wednesday $315 $265
□ Spouse/Guest □ Mul ‐Day $175 $125 □ Tuesday OR □ Wednesday $150 $100
□ Child □ Mul ‐Day $0 □ Tuesday OR □ Wednesday $0
□ Student □ Mul ‐Day $0 □ Tuesday OR □ Wednesday $0
□ Licensed Intern □ Mul ‐Day $0 □ Tuesday OR □ Wednesday $0
Please indicate the meal func ons you plan to a end:
□ Early Arrival Meet & Greet (6/25)
□ Member Apprecia on Party (6/26)
□ Lunch on the Exhibit Floor (6/27)
By submi ng this registra on form, you agree and accept the Liability and Photography Waiver listed as part of the registra on brochure.
PAYMENT □ Check Enclosed □ Credit Card □ Visa □ MC □ AE □ Discover
215 S. Grand Ave.
Springfield, IL 62704
Credit Card # Exp. Date Amount Due:
2018 IFDA Annual Conference June 25-28, 2018 Peoria Civic Center Peoria, IL
IFDA 215 S. Grand Ave. West Springfield, IL 62704
US Postage PAID
Springfield, IL 627