Hands-on Training: Analytics APIJune 26, 2014

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Speakers

Arunkumaran VaradharajanSr. Product Manager@arun_sfdc

Lauren PetersonAnalytics Marketing@SFLaurenJ

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This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

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Please Join the Success Community

Login at success.salesforce.com

Join the “Salesforce Reporting and Dashboards” group

Please ask questions to this group to keep the conversation going

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Have Questions?

Don’t wait until the end to ask your question! – Technical support will answer questions starting now.

Respect Q&A etiquette– Please don’t repeat questions. The support team is

working their way down the queue.

Stick around for live Q&A at the end– Speakers will tackle more questions at the end, time-

allowing.

Head to Success Community– More questions? Visit success.salesforce.com

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Agenda

Intro

Demo 1

Demo 2

Q & A

Salesforce Analytics’ Vision and Values

Salesforce Analytics Monthly Active Usage71%OpenEasy Mobile

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Background: Analytics API

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Salesforce Analytics API: Launched Winter ’14Easily Build Analytics Apps, Faster Than Ever

Extend Salesforce Analytics to Custom Applications

For example, create a tool for managers to monitor pipeline

Easily customize to business needs, no code required (only clicks!)

Same UX that you are comfortable with

For Developers: Extend Anywhere

For Business Users:No Code Required

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Expedia Has Loved Using the Analytics API

Extend Dashboards to Big Screens with Salesforce API

Objective: Encourage Service Teams

Strategy: Real-time Access to Key Performance

MetricsTactic:

Leverage Analytics API to project onto big-screen

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Let’s Explore Some Key Areas

1. What are the use cases apart from visualizations?

2. What if I I’m not a developer, and cannot code? 3. What are the limits?4. What about Apex support?

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What are the use cases apart from visualization?

1.Notifications in Chatter2.Analytics Apps3.Integration

Example: App created by TAS Group that acts as a Sales Leaderboard

Share your API Integration use cases at success.salesforce.comIn the Salesforce Reports & Dashboards group

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I’m not a developer, and can’t code…

1.Download MyCharts on AppExchange (No Code Needed)

2.Check out these ready-to-use examples on GitHub

https://github.com/arun-sfdc/

Arun’s Collection of Analytics API Code

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What are the limits for the Analytics API?

Not many!

1) Data size is capped to 2,000 rows2) Run up to 1900 reports an hour*

*No one has ever hit this limit

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Tell me about APEX Support…

Native APEX Support is coming in Spring ’14.

• Easy to integrate Analytics w/ existing Force.com Apps

• Create workflows based on Report updates, key metrics, etc.

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DemonstrationDemonstration

Please Join the Success Community Login at

success.salesforce.com

Join the “Salesforce Reporting and Dashboards” group

Please ask questions to this group to keep the conversation going

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Q & A

Arunkumaran VaradharajanSr. Product Manager@arun_sfdc