SAP Screen Personas

2013 SAP AG. All rights reserved. 2 Internal

Personas empowers customers

Personalization without programming

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

2013 SAP AG. All rights reserved. 3

Change Labels

Conditional Formatting

Re-arrange

Change Colors

Hide & Merge

Automate Steps

2013 SAP AG. All rights reserved. 4 Internal

Business User

Productivity

Cost of

Personalization

User

Satisfaction

Training

Time

SAP Screen Personas enhances ERP usability

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

2013 SAP AG. All rights reserved. 5

Personas makes users more productive Example: Verifying a Sales Order

Data in tabs

Clean, branded screen

7 clicks

1

2

3

4

5

6

7

1

1

2

3

4

5

6

7

With Personas

Without Personas

1 click

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Personas improves process flows Example: Create Notification Transaction

Hierarchical tree which is rarely used

Too many buttons

Notification type needs to be selected from list via F4 help

Complex hierarchical structure

Too many buttons

No templates for free text provided

Unused / empty space

Too many tabs, some not needed at all

Some fields not needed

With Personas

6 clicks

4 clicks

5 clicks

~5 clicks

~14 clicks

2 clicks

~8 clicks

1 clicks

~11 clicks

~34 clicks

Without Personas

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Personas makes screens more intuitive Example: Paying a Vendor

Intuitive where to enter data Pre-filled values speed process

Overwhelming choices Must memorize many numbers

With Personas Without Personas

37 fields

4 fields

Some examples

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Easy Access Menu - Before

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Personalized Easy Access Menu

for Sales & Procurement

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Display Order VA03 Basic View

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Display Order VA03 Transformed view Necessary info from all tabs are kept on a page, no tabs, simplified view

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Create sales Order VA01 Basic View

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Create sales Order VA01 Create sales order and delivery together from one screen

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Goods Receipt Basic View

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Goods Receipt- Transformed View No tabs, the grid has only few required columns

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Maintenance Cockpit

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Create PM Notification Basic View

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PM Notification Transformed View information from all tabs merged to create a simple intuitive screen texts close o real life scenario

Improve business user satisfaction

Increase business user efficiency

Reduce the time to modify SAP screens

Provide centralized administration of flavors

Personas for IT

Personas allows IT to make business users happier.

Access the right information in the right context

Streamline business processes with simpler transactions

Personalize screens to match specific job roles

Reduce the cost of personalizing the user experience

Personas for Business

Business users get more done, faster, with fewer errors.

2013 SAP AG. All rights reserved. 22 Internal

Before you start using Personas, understand the process

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens Using Personas

Automate Where Appropriate

2013 SAP AG. All rights reserved. 23 Internal

It takes a team to deliver a successful Personas project

Business process expertise

Design skills

Personas knowledge

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

2013 SAP AG. All rights reserved. 24 Internal

Technical Requirement

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Summary

Value Personalization without Programming

Works on SAP GUI (Dynpro) Screens

(Windows or Mac desktop, Win 8 tablet)

Requires Business Suite (ECC 6)

Kernel 7.21 or higher (7.40 for HTML)

Not for Web Dynpro applications, CRM, SRM,

iPad, iPhone, Android

Availability Now

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

2013 SAP AG. All rights reserved. 26 Internal

More information

SAP Screen Personas Product Page

http://www.sapscreenpersonas.com

Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro)

http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)

http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)

Customer Testimony http://youtu.be/nLSVDpA6aYo (GoldCorp)

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

2013 SAP AG. All rights reserved. 27 Internal

2013 H1 Webinar Series

Make SAP ERP Beautiful

with SAP Screen

Personas

http://scn.sap.com/community/gui/blog/2013/03/05/q

a-transcript-from-sap-screen-personas-webinar-1

Streamline Quote to

Cash Process with SAP

Screen Personas

http://scn.sap.com/community/gui/blog/2013/03/09/q

a-transcript-from-sap-screen-personas-webinar-2

Planning, deploying, and

managing Personas in

your SAP environment

http://scn.sap.com/community/gui/blog/2013/03/18/q

a-transcript-from-sap-screen-personas-webinar-3

How to improve master

data quality with SAP

Screen Personas

http://scn.sap.com/community/gui/blog/2013/04/09/q

a-transcript-from-sap-screen-personas-webinar-4

Varian Medical Improves

Sales and Distribution

with SAP

http://scn.sap.com/community/gui/blog/2013/05/02/q

a-transcript-from-sap-screen-personas-webinar-5

1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information

Thank You!

www.sapscreenpersonas.com