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SAP Screen Personas Dietmar Steinbichler, Data and Technology Services April, 2013 Customer

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Page 1: 29 SAP Screen Personas SAPSA

SAP Screen Personas Dietmar Steinbichler, Data and Technology Services April, 2013 Customer

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©  2013 SAP AG. All rights reserved. 2 Customer

Agenda

  SAP’s User Interface Strategy   SAP Screen Personas Introduction   Demo   Q & A

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©  2013 SAP AG. All rights reserved. 3 Customer

SAP Business Suite Strategy for UX renovation

All employees All SAP customers

Top findings proceeding from existing key roles Mostly industry agnostic

Issues proceeding from usage, pertaining to small number of SAP customers Mostly industry specific

* formerly known as casual ** formerly known as expert

Rea

ch

Number of User Interfaces

Top use scenarios (incl. ESS/MSS)* Core use scenarios**

Specific customer value use scenarios

NEW RENEW ENABLE

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©  2013 SAP AG. All rights reserved. 4 Customer

Top use scenarios Consumer grade apps

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©  2013 SAP AG. All rights reserved. 5 Customer

Core use scenarios Renewal

Renewal example: HCM HCM Entry Page via SAPUI5 in NWBC Desktop HCM Renewal Add-on for EhP6

HCM Personnel Actions Up to EhP6

SAPGUI New look & feel

Before After

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©  2013 SAP AG. All rights reserved. 6 Customer

NWBC for Desktop

The SAP NetWeaver Business Client (NWBC) is the unified environment and harmonizing access to SAP business applications, since it can host a wide variety of content including Web Dynpro and SAP GUI applications as well as any web-based content.

Key Figures:   Harmonized user experience   Role-based (PFCG / PCD) access to

SAP business applications   Browser-like navigation   Integration of different UI technologies   Allows modifications-free mash-ups via Side Panels   Supports “Open search” standards   Supports access and navigation to other systems

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Key Capabilities:   Application / Control Development Environment   Theming and Branding framework   OData integration for timeless software.   Extensibility concepts for “custom controls”   Based on “Open Source” framework(s) and

Web Standards

Benefits:   Native Look and Feel on any device   Mobile & Desktop, on-demand & on-premise   Huge amount of predefined modern UI Controls

  Interactive and integrated Business Graphics

  Pixel Perfect Design

SAP UI Development Toolkit for HTML5 (aka SAPUI5)

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Specific Customer Value Scenarios Floorplan Manager for WebDynpro ABAP

Floorplan Manager (FPM) is a framework for creation of User Interfaces - it is based entirely on Web Dynpro ABAP. FPM supports developers in creation of applications which are compliant to UI and Accessibility Guidelines.

Benefits:   Builds guideline conforming applications   Separates business logic and UI   Allows modification-free tuning of UIs   Allows personalization of end-user screens   Pixel Perfect Design

Key Capabilities:   Extensibility concepts for customer UIs   Generic and reusable UI components   Widely used in the Business Suite   Theming and branding framework

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©  2013 SAP AG. All rights reserved. 9 Customer

Specific Customer Value Scenarios Tools

SAP Screen Personas

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©  2013 SAP AG. All rights reserved. 10 Customer

With SAP you can now cater to individuals in your company by embracing their different needs, roles and styles

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©  2013 SAP AG. All rights reserved. 11 Customer ©  2013 SAP AG. All rights reserved. 11 Public

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Personas allows IT to make business users happier. Business users get more done, faster, with fewer errors.

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There are several options for personalizing SAP

Software Developer System Analyst End-User

Create New Transactions Change Workflows

Build Forms Build Custom Frontends

UI-only Modifications

Classic SAP Development

Personas “End-User”

Personas “Key-User”

time to value months minutes

leve

l of c

usto

miz

atio

n

Frontend and data entry tools

Form processing tools

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Seeing Is Believing

©  2013 SAP AG. All rights reserved. 15 Public

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Kernel

Personas

NWBC

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©  2013 SAP AG. All rights reserved. 17 Customer

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©  2013 SAP AG. All rights reserved. 18 Customer ©  2013 SAP AG. All rights reserved. 18 Public

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©  2013 SAP AG. All rights reserved. 19 Customer ©  2013 SAP AG. All rights reserved. 19 Public

Improving User Experience – The Next Step

Contact

Nordic: Viking Bengstberg +46 733 587770 [email protected]

Identify – key areas for improvement Discover – how efficiency gains can be achieved Change – your users experience!

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©  2013 SAP AG. All rights reserved. 20 Customer

Questions

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Thank You!

Contact information: Johannes Wasserfall On-Premise Suite Cross Compliance

Dietmar Steinbichler Managing Consultant NetWeaver and Mobile Architect Data and Technology Services SAP Svenska AB Gustavslundsvägen 151 D 102 27 Stockholm T +46 8 587 700 12 M +46 733 587 612 [email protected]

www.sapscreenpersonas.com